Your City of Heroes account has a new name!
Does it really matter? It's the login name; the launcher remembers it, you only have to change it once.
My NA & EU accounts also had the same login name so my EU login name now has "EU" at the front; my only issue is although they sent me an email about this weeks ago (and again a day or two ago) they have yet to reflect it in the account name in the master account. |
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Didn't they say there were going to rename the trial accounts to 'Somethingsomething12344566578' etc? Like, explicitly said that due to it being a major concern?
Why the sudden U turn? |
I think that referenced global names, not account names.
They probably assumed no-one would care if account names changed as it's not something you'd share.
Another one with EU prepended.
Waiting until the 10th so I can change the NA one and then change the EU one back to its normal name. That is, assuming that will be possible.
EDIT: actually, just tried to login with the "new" account name and it doesn't work. I think the emails went out because the GSA was supposed to start today. It was, however, postponed and they forgot to cancel the emails...
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I'd actually advise the EU people who got name-changed because of their own accounts to keep pushing with support and keep posting on the forums about this. If enough people come forward, you may get a Support exception, if not an outright policy change.
This is somewhat similar to the old days of City of Villains where people were accidentally making separate game accounts instead of upgrading their existing accounts, and despite Support not officially accepting to merge accounts, they did so anyway, at least for the first few weeks, and then again specifically and only for instances of this nature.
I'm not sure how cutthroat the people in charge are now as compared to then, but it's worth pushing for this either way.
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.
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I think this time being and with this GSA coming, its stupid to keep all those old trial accounts.
Why the heck they just dont delete those old trial accounts, expired years ago?
Does it really matter? It's the login name; the launcher remembers it, you only have to change it once.
My NA & EU accounts also had the same login name so my EU login name now has "EU" at the front; my only issue is although they sent me an email about this weeks ago (and again a day or two ago) they have yet to reflect it in the account name in the master account. |
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There are so many different things being affected here can I just clarify everything for my own sanity and hopefully others. There are the following layers:
Master Account Name - this being the name you use when you log into the NCSoft website and can have several different accounts attached to it.
Account Name - this is the name you use to login into the game with. You can have several different accounts (both EU and US) under one Master Account. This is the name that may be prefixed with EU if the EU account name clashes with a US one
Global Name - this name is individual to each account and is used in game for people to contact you no matter which server you are on. Trial Account globals are being genericed however EU globals that clash with live US live globals are going to have their global name shortened by a character so they no longer class
Is that right?
There are so many different things being affected here can I just clarify everything for my own sanity and hopefully others. There are the following layers:
Master Account Name - this being the name you use when you log into the NCSoft website and can have several different accounts attached to it. Account Name - this is the name you use to login into the game with. You can have several different accounts (both EU and US) under one Master Account. This is the name that may be prefixed with EU if the EU account name clashes with a US one Global Name - this name is individual to each account and is used in game for people to contact you no matter which server you are on. Trial Account globals are being genericed however EU globals that clash with live US live globals are going to have their global name shortened by a character so they no longer class Is that right? |
First two are spot on, but Global names that clash will be set to the name of the last character you logged out with - if there's still a clash, that's when they start chopping letters off.
This is about Login names, not Global names; whether or not your Login name is duplicated/changed has nothing to do with your Global name.
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It's annoying if you lose your global name due to someone on the US servers already using it. It's unacceptable if you lose your global name due to your own inactive US trial account.
The devs said they would do their best to minimise issues caused by trial/inactive US accounts when they did the list merge, so now is the time for them to step up and communicate this to their support teams.
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The fact that most people's login names are being changed because of clashes with *their own* US accounts means that there's a good chance it will result in a clash of global name as well unless the US accounts can be deleted. It's not even as if you can login to your US account and change the global handle without paying to reactivate it - assuming you even have a global rename token available.
It's annoying if you lose your global name due to someone on the US servers already using it. It's unacceptable if you lose your global name due to your own inactive US trial account. The devs said they would do their best to minimise issues caused by trial/inactive US accounts when they did the list merge, so now is the time for them to step up and communicate this to their support teams. |
/edit
and they've already said you wouldn't lose it to a trial account as all trial accounts are having their global names changed to generic trial names.
er... did you miss the "free activation to coincide with the server list merge" thing? I'm planning on using that to change my NA global so I can nick it for my EU account.
/edit and they've already said you wouldn't lose it to a trial account as all trial accounts are having their global names changed to generic trial names. |
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Can you keep us up on that! As I have the same issue and tried to resolve that before all this started.
My answer was that it is impossible to change/rename or delete accounts once they are made. Which in my ict experience is a bit of Bull***t! But that is my opinion. So I also have eu in front of my account name. Because my 2 days used trial on US with the same name is there and cannot be deleted. :S |
Of course, this whole discussion is kind of irrelevant to the vast majority of players who don't read the forums and will simply log on one day to find that their global name has changed and they have no idea why or if there's anything they can do about it.
Edit: Just noticed that I do have a trial US account, which is odd because I don't remember ever setting one up. Time to log a support ticket.
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You can't rename old/trial accounts to Trial###### because then a returning playing would never be able to log into it. It is also probably policy not to delete any account for any reason (probably even your own active, confirmed account).
All in all, it is just the thing you type into a box to get into a game.
I sympathize with the EU community on a lot of the hassles they deal with (esp. maintenance times and formerly server restrictions) but account name is pure fluff. First world problems indeed.
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You can't rename old/trial accounts to Trial###### because then a returning playing would never be able to log into it. It is also probably policy not to delete any account for any reason (probably even your own active, confirmed account).
All in all, it is just the thing you type into a box to get into a game. I sympathize with the EU community on a lot of the hassles they deal with (esp. maintenance times and formerly server restrictions) but account name is pure fluff. First world problems indeed. |
At least old beta accounts don't have global names.
You can't rename old/trial accounts to Trial###### because then a returning playing would never be able to log into it. It is also probably policy not to delete any account for any reason (probably even your own active, confirmed account).
All in all, it is just the thing you type into a box to get into a game. I sympathize with the EU community on a lot of the hassles they deal with (esp. maintenance times and formerly server restrictions) but account name is pure fluff. First world problems indeed. |
I understand why they chose to "penalise" the EU players rather than the US ones (simple numbers) and that doing it on an individual basis is impractical (numbers again), but at least give us a chance to avoid these problems where it's easy to do so.
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If you're going to make an executive decision as a dev to screw me over because of my own trial account, attached to the same NCSoft master account, and not allow me to do anything about it, then I reserve the right to get wound up about it.
I understand why they chose to "penalise" the EU players rather than the US ones (simple numbers) and that doing it on an individual basis is impractical (numbers again), but at least give us a chance to avoid these problems where it's easy to do so. |
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How are you screwed over or penalized? Because you have to type different words (that no one ever sees) into two boxes on the internet.
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No. As I said before, it's because of my global handle, which will be forcibly changed as a result of a clash with my inactive US trial account.
Yes, I could pay to reactivate it - or wait for the free reactivation after my handle has already been changed - and change my global name there, assuming I even have a free rename on it. Only problem is that I either have to pay money and/or waste a global rename to set my "EU" handle back to what it should be.
Point being, all this stupidity could be avoided if they'd just delete my bloody trial account (which they could still do, my support ticket is still open).
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I got the email.
I started playing on the US servers way back when. Then the EU launched and I migrated over (Passport badge and all). I suspect strongly that I didn't pick my EU account name but that it was assigned to me as part of the migration process.
So despite the fact that the US account is mine and I suspect my last login on it was sometime in 2005 or 2006 they'll be changing my current account name.
It doesn't really bother me but it's ever so slightly silly not to mention badly handled.
Didn't they say there were going to rename the trial accounts to 'Somethingsomething12344566578' etc? Like, explicitly said that due to it being a major concern?
Why the sudden U turn?