Frequent crashes since I19


Airhammer

 

Posted

I'm hoping someone could help. Since I19 I've been having frequent crashes (blue screen, video card stops, computer resetting itself) especially when grouped on TFs. I've tried disabling the Anti-Aliasing and the anisotropic filtering, which helps.

I've attached my dxdiag, if anyone has any thoughts I would most appreciate it.


------------------
System Information
------------------
Time of this report: 12/5/2010, 21:41:00
Machine name:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/27/10 11:51:26 Ver: 21.06
Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1539MB used, 6647MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6899)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_29721682&REV_00
Display Memory: 2805 MB
Dedicated Memory: 1014 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SyncMaster
Monitor Id: SAM0526
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
Driver File Version: 8.17.0010.1041 (English)
Driver Version: 8.762.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/3/2010 19:54:00, 598528 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BD9-11CF-2371-7809BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6899
SubSys ID: 0x29721682
Revision ID: 0x0000
Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8. 762.0.0ci\ven_1002&dev_6899
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (VIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 18:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: HD Audio HDMI out (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 18:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Interface (TX1) (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 18:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Front Mic (VIA High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 18:07:00, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Stereo Mix (VIA High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 18:07:00, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

Some initial questions...

Is this on a Desktop or a Laptop (netbook or notebook)?

Could you post HijackThis and CoH Helper reports?
(Guide here http://boards.cityofheroes.com/showthread.php?t=231628 )

Have you tried updating your drivers? This page here is useful for updating drivers, for AMD/ATI card users (I noticed you're using a Radeon HD 5800 series).
http://support.amd.com/us/gpudownload/Pages/index.aspx

Presuming none of the above turns up anything useful... Some questions about the environment your computer is and has, been used in.
Do you have much dust in the room, around the computer or just in general in the building?
Do you have any furry animals inside or with access to the room(s) you use your computer in? (eg. cats or dogs)
Have you had any recent blackouts (power failures), brownouts (lack of electricity, often "visible" by lights dimming for more than a few seconds), or power spikes (harder to diagnose, often result in damage with noticable effects to things like Mircowave LCD panels, computers, televisions, etc.)?

Here's hoping we can find the solution.

~Phedra

PS. If you're wondering why so many questions? This amusing little article may lay some, although admittedly not much, light on the subject. http://www.pcauthority.com.au/News/2...e-mondays.aspx
I especially like this line..

Quote:
And somehow, you’re expected to dole out solutions based on descriptions that may run along of the lines of “when I push the button, the thing refuses to come out how it should” – despite possibly being in a completely different state (physically that is, not just a state of mind).


Quote:
Originally Posted by McNum View Post
Between the Loyalists and Resistance, I'd be tempted to support Praetorian Hamidon.
One side uses mind police and will "disappear" you and the other uses poison gas and bombs on civilians. Hamidon? He'll just have a tree eat you. Much simpler. If we're all going to be oppressed and/or killed by someone, it might as well be the walking trees. At least they don't speak in annoying code or doublespeak. They just devour you.

 

Posted

Quote:
Originally Posted by Phedra View Post
Some initial questions...

Is this on a Desktop or a Laptop (netbook or notebook)?
Desktop. The desktop was built in September, by me, it was my first try at building a PC. It seems to work as expected otherwise.

Quote:
Could you post HijackThis and CoH Helper reports?
(Guide here http://boards.cityofheroes.com/showthread.php?t=231628 )
I'll report back.

Quote:
Have you tried updating your drivers? This page here is useful for updating drivers, for AMD/ATI card users (I noticed you're using a Radeon HD 5800 series).
http://support.amd.com/us/gpudownload/Pages/index.aspx
Yes, I tried both the 10.10 and 10.11 drivers. They caused my screen to jerk even outside of the CoH program and did nothing to solve the problem, so I reverted. 10.8 works for other MMOs I'm playing: Everquest II, WoW, [censored by NDA ].

Quote:
Presuming none of the above turns up anything useful... Some questions about the environment your computer is and has, been used in.
Do you have much dust in the room, around the computer or just in general in the building?
YES!, but I do clean the area around the PC and dust.

Quote:
Do you have any furry animals inside or with access to the room(s) you use your computer in? (eg. cats or dogs)
Yes, two decrepit old pugs! But we love them!

Quote:
Have you had any recent blackouts (power failures), brownouts (lack of electricity, often "visible" by lights dimming for more than a few seconds), or power spikes (harder to diagnose, often result in damage with noticable effects to things like Mircowave LCD panels, computers, televisions, etc.)?

Here's hoping we can find the solution.

~Phedra
None of the above, and thank you for your help!

Quote:
PS. If you're wondering why so many questions? This amusing little article may lay some, although admittedly not much, light on the subject. http://www.pcauthority.com.au/News/2...e-mondays.aspx
I especially like this line..
Completely understood.


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at December 6, 2010 19:13 (-06:00)
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/27/10 11:51:26 Ver: 21.06
Central Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
Memory: 4096MB
.Net Memory Report: 2958MB out of 4094MB available
Page File: 6540MB (1645MB currently in use)
C Drive: (ST31000528AS ATA Device) 822293MB out of 953766MB (86%) free
D Drive: (HL-DT-ST DVD-RAM GH22NP20 ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x6899)
Video Memory: 2805 MB
Driver Version: 8.762.0.0
Driver Date: 8/3/2010 7:54:00 PM
Driver Language: English

Sound Device Description: Speakers (VIA High Definition Audio)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 6:07:00 PM

Sound Device Description: HD Audio HDMI out (VIA High Definition Audio)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 6:07:00 PM

Sound Device Description: SPDIF Interface (TX1) (VIA High Definition Audio)
Driver File: HdAudio.sys
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 6:07:00 PM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: M4A88T-M
Motherboard Version: Rev X.0x
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 05/27/10 11:51:26 Ver: 21.06
BIOS Version: 052710 - 20100527
BIOS Release: 20100527000000.000000+000


Registry Information for Current User
Resolution: 1920x1018
3D Resolution: 1920x1024 (Not using renderscale)
Full Screen: No
Maximized: Yes
Screen Position: -65, 35
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Smooth
Water Effects: High quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Unknown (4)
Shadow Map Shader: High quality
Environmental Reflections: High quality
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Strong
Blur: Trilateral
Ambient Resolution: Quality


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 413699 bytes/second
Current Game Version: 1900.201011102104.8
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:17:35 PM, on 12/6/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Torrick\Desktop\New folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files (x86)\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~2\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files (x86)\iolo\Common\Lib\ioloLManager.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [EPSON NX410 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIFCA. EXE /FU "C:\Windows\TEMP\E_S1FFE.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - c:\program files (x86)\steam\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - iolo technologies, LLC - C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~2\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~2\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~2\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~2\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files (x86)\McAfee\MPF\MPFSrv.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--
End of file - 8760 bytes


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

I've been having some crashing trouble, don't know if its related. If it is then:
Do not open contacts tab.
Avoid information tabs and the like.


 

Posted

bump, can anyone help a lizard with ethical problems?


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

I've been having this exact same problem. For some reason, the crashes are worse on my villains than on my heroes -- my 50 SS/Will brute has been virtually unplayable, with the game crashing any time I open my contacts list and frequently crashing when entering combat.


 

Posted

ATI users are reporting in the other threads that 10.9 of the driver seems stable.


Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

D_R, Fitzsimmons and I had the same issues with 10.10 and 10.11 drivers.

Try uninstalling and going with 10.9

Pretty nice rig you got there EG.

I assume you got a 5870 video card right?

Edit: 10.6 is stable also.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

Quote:
Originally Posted by newchemicals View Post
D_R, Fitzsimmons and I had the same issues with 10.10 and 10.11 drivers.

Try uninstalling and going with 10.9

Pretty nice rig you got there EG.

I assume you got a 5870 video card right?

Edit: 10.6 is stable also.
Thanks to you and Santa!! I'll try those drivers right away.

I went with a 5850 card. Since I mostly play MMORPGs I couldn't see what my extra $100 was buying me.


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

Tried 10.9 still getting crashes. I don't understand this. I can play other games for hours with nary a problem. CoH has decided that it doesn't want to work with me.


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

Quote:
Originally Posted by EvilGeko View Post
Tried 10.9 still getting crashes. I don't understand this. I can play other games for hours with nary a problem. CoH has decided that it doesn't want to work with me.
I'm beginning to think it has to do with the client. Causing multiple pop-ups from rewards and etc. will guarantee a crash, just like having a screen full of Kinetic siphons.


 

Posted

Well I see one difference, I see you run in windowed mode while D_R and I have the game in full screen mode.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

Quote:
Originally Posted by EvilGeko View Post
Tried 10.9 still getting crashes. I don't understand this. I can play other games for hours with nary a problem. CoH has decided that it doesn't want to work with me.
I recently upgraded one of my pc's, I used my older case but upgraded the mb and processor..

Everything was fine from August to October .. November I noticed some crashing during AE or High mob number missions, at first i thought it was the game .. others had problems dc'n .. but my issues caused a restart wich worried me.

Flash forward ..

After the crashing became more common I noticed my pc cranking up big time during those instances processor and with that the fans kicking in higher..

granted I had air conditioner on during aug-sept room was cooler, but i was considering an overheat issue
but the processor temps were fine, more than fine..

hmm I thought video card overheat (i run 2 ati's/crossfire).

I tried the old school method of taking side case off n placing small fan next to it and presto bingo bango no more crashing..

Im getting a new case just being lazy but the newer processor and mb ontop of the games new ultra modes and obviously higher content/people/graphics is just enough to push my cards over the edge on heat. it will cause just enough of a delay to crash ur system sometimes.

No Air Cond on sometimes during the past months after summer started fading .. an the game cranking up my system tells me something is drawing more from me.

Atlas chatting fine or base building fine.. solo mish set low fine .. 8 man mish n bang crashola .. thats what made me thing graphic's cards with all the effects flying..

Can't hurt to try it, take side case off n aim small fan into it.. if solves the porblem get another case fan or case, I have watercooled fan for cpu but now i need push more air thru for the vid cards .. after the holidays lol

Good Luck


 

Posted

I've seen it where a case couldn't handle the heat but that is pretty rare. Most people who build their own systems don't buy $20 cases with "free" PSUs then stuff in $400+ full sized video cards.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

Quote:
Originally Posted by newchemicals View Post
Well I see one difference, I see you run in windowed mode while D_R and I have the game in full screen mode.
I'll try that later. Thanks for the ideas!


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

Be wary of windows trying to sneak in updated 10.10 drivers on you.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

Just conscious and lucid enough to apologise for the lack of reply... sorry, ball got rollin' at least (eventually).
As for the drivers.. on some level I wouldn't mind having a few issues here, at least I'd have experience. This computer seems to just shrug off every potential snag though.. latest drivers, checking every 2-4 weeks.
Running 10.10 and have been since 23/10, no issues.
Sapphire Radeon HD 5870 Vapor-X
My biggest problem is software conflicts, from what I can tell. And one rare intermittent issue with keyboard drivers that I've ignored (apart from updating them once without any change) since I just have to unplug & replug the keyboard to fix it.

Anyway.. crazy as I am I'm off to install the 11.11 drivers. I hope the 10.9 drivers and extra cooling fix it for you.

Oh and yeah, be wary of Windows Update. I did have several crashes and failed installs when I allowed windows update to update my graphics drivers. Do it manually and tell windows to keep its mitts off 'em.


Quote:
Originally Posted by McNum View Post
Between the Loyalists and Resistance, I'd be tempted to support Praetorian Hamidon.
One side uses mind police and will "disappear" you and the other uses poison gas and bombs on civilians. Hamidon? He'll just have a tree eat you. Much simpler. If we're all going to be oppressed and/or killed by someone, it might as well be the walking trees. At least they don't speak in annoying code or doublespeak. They just devour you.

 

Posted

I never let Windows update my graphics. Learned that lesson a while ago. In the meanwhile, the 10.9s don't work for me. Nor running in fullscreen mode. I also disabled all non-essential startup programs and services. Still had problems. I don't believe it's heat or the processor either. I can run games that are significantly more intensive than COH with no problem. In addition, I can get crashes on minimum settings (which I wouldn't use long term they look terrible). This is so frustrating.

Thanks for all the help and suggestions folks.


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

10.6 Drivers crashed out twice, so they're not looking like the solution.

Here's the last error if anyone can decipher:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000309557E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Going back to 10.9 drivers.


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

Quote:
Originally Posted by EvilGeko View Post
10.6 Drivers crashed out twice, so they're not looking like the solution.

Here's the last error if anyone can decipher:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000309557E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


Going back to 10.9 drivers.
I know since i got 0 reply you dont think its vid card overheat but i can assure you this problem occurs more than people realise, depending on you pc/mb/setting n os you will either crash, reboot or get a blue screen.

Nothing is going to really come up in any error reports because nothing is set up to watch vid cards temps and since ur system is only worried about cpu temps u wont see anything there.

Last time but its worth a shot to check this, took me a week to realise what my issue was and funny thing is this happened to a friend ingame bout 1.5 yrs ago. because of his issue back then its what made me go there.

GL


 

Posted

Same here - video freezes, audio continues - very frequently when interacting with the UI. I managed to halt the client three time in a row in Peregrine City just by mousing over Detective McLeod in the contacts window. This definitely seems to be related to something unstable in the UI.


(84554) A Mid-Winter's Night Dream
(148487) Punk 'n' Pie

 

Posted

If your having air flow issues, consider bundling up your cables. However, without pictures it would be hard to determine what exactly is the cause.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

Quote:
Originally Posted by EvilGeko View Post
I never let Windows update my graphics. Learned that lesson a while ago. In the meanwhile, the 10.9s don't work for me. Nor running in fullscreen mode. I also disabled all non-essential startup programs and services. Still had problems. I don't believe it's heat or the processor either. I can run games that are significantly more intensive than COH with no problem. In addition, I can get crashes on minimum settings (which I wouldn't use long term they look terrible). This is so frustrating.

Thanks for all the help and suggestions folks.
Well, one thing you could try is go into the Catalyst control center and enable manual fan control under the overdrive section. Set the fan to 100% (noisy) and see if the game crashes.

Maybe CoH isn't intensive enough to trigger higher fan speeds. idk, your issues have just been

Short of a full outright graphics driver sweep to remove any traces of 10.10 or 10.11 I don't get it.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD