Frequent crashes since I19


Airhammer

 

Posted

No luck. I have updated to the newest nVidia driver for my particular video card, uninstalled and reinstalled City of Heroes, lowered the graphical settings such as no shadows and other effects which I could understand what exactly they did. However I still lag on occasion for varying lengths, on average five seconds. I'm not sure what else to do.


 

Posted

Random question about CCC/ATI cards...

I looked in the settings to make sure the Catalyst AI was disabled and it was but I saw another option that I was curious about...

"Triple Buffering" was the last option and it was not checked...should it be?


Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991

 

Posted

Quote:
Originally Posted by Energizing_Ion View Post
Random question about CCC/ATI cards...

I looked in the settings to make sure the Catalyst AI was disabled and it was but I saw another option that I was curious about...

"Triple Buffering" was the last option and it was not checked...should it be?
I don't normally have that checked, but at this point I think you should be willing to try ANYTHING lol. It can't hurt when you can't play because of crashes. Give it a try and let us know if it gives you some more stability.


 

Posted

Hmm...well this was interesting...

I right-clicked on the CCC icon in the sys. tray and there are 3 'options' or outputs listed (all listed as ATI Radeon HD 5800 Series) and looked in the first one (since I only have 1 monitor plugged in), then looked in '3D Settings' and Catalyst A.I. was set to "Standard" even though if I open up and look in the "All" settings it has Catalyst AI disabled and the xml file has it disabled too... o_O

Clicked on 'Disabled' in the menu selection....now I wonder if I'll get anything better

And I'll try the triple buffering if it doesn't work


Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991

 

Posted

Hmm....well, okay an update or two here...


So a few hours ago I was having an issue with only one of my toons (Magmificent, a lvl 50 Fire/Earth Dom.). Whenever I clicked the Contacts tab to open it up I'd lock up/freeze and have to ctrl+alt+del kill CoH. Then I could never log in to him again...if I tried to, I'd lock up.

So I have been in contact with technical support about my frame rate issues and mentioned my toon was 'stuck'....they forwarded the ticket to the GM team to move the toon but mentioned to me to try to launch CoH in safe mode to see if I could move the toon myself.

So while waiting for GMs, I tried and sure enough CoH Safe Mode worked...I moved Mag. to a diff. zone to see if that'd help, log out, back in (not in safe mode), click on Contacts and 'bam' lock up again...

After a few times of going into CoH Safe mode to move Mag. around I got an email from GMs saying, "we moved your toon to pocket D (paraphrased)."


During all of this I did that disabling of Catalyst A.I. as well as checking the "triple buffering" box in the CCC settings.

I log in to Mag. in Pocket D...and instead of clicking on contacts right away I wanted to test frame rate issue. So luckily I have one mission saved on him (Freaks and DE mission in Grandville (saving actors one)). Load the mission and away I went (diff. setting was -1 x6). No frame rate issues (or at least nothing like it was before hand)!

So now I'm feeling lucky....I click on the Contacts tab....wow, I didn't crash!

I finish off 5 more tip missions (plus the morality mission) on Mag. and had no issues! (beyond little hickups/whatever that is/was 'normal' for me).....


Now to see if it holds up and doesn't revert back to icky nasty frame rate issues....time for a TF to test it out too!


Edit:


Well I just finished an ITF with using my Magmificent toon. It was okay...still have some frame rate issues during some instances but in general it is at least slideshow slowness instead of slideshow death.


Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991

 

Posted

I've been following this thread with some interest...
In the hopes that someone might benefit, however little.. Here is my Currently Working setup.
Syncless, by the way, is a program I use to keep the multiple account profiles in sync. Just copies any new changes into the other account folders.

Monitor 1: 1920x1080
Monitor 2: 1920x1200
The second monitor is physically to the left of the first and I have my desktop set up as such.
Radeon HD 5870
Catalyst 10.10
I have CCC installed.
I have Catalyst AI set to "Standard" and Triple Buffering turned off.

Now for the CoH settings..

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at January 4, 2011 13:32 (+11:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/20/10 16:35:37 Ver: 08.00.15
Central Processor: AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
Memory: 8192MB
.Net Memory Report: 3636MB out of 8191MB available
Page File: 4028MB (5696MB currently in use)
C Drive: (ST31000333AS ATA Device) 67868MB out of 238465MB (28%) free
D Drive: (ST31000333AS ATA Device) 103646MB out of 238465MB (43%) free
E Drive: (ST31000333AS ATA Device) 274008MB out of 499997MB (54%) free
Q Drive: (WDC WD2001FASS-00W2B0 ATA Device) 288143MB out of 476931MB (60%) free
R Drive: (WDC WD2001FASS-00W2B0 ATA Device) 5056MB out of 5119MB (98%) free
V Drive: (WDC WD2001FASS-00W2B0 ATA Device) 60951MB out of 953862MB (6%) free
W Drive: (ST31000333AS ATA Device) 159377MB out of 226883MB (70%) free
X Drive: (ST31000333AS ATA Device) 198766MB out of 226882MB (87%) free
Z Drive: (ST31000333AS ATA Device) 148124MB out of 238465MB (62%) free
H Drive: (PIONEER DVD-RW DVR-217 ATA Device) zero-size drive
I Drive: (PIONEER DVD-RW DVR-217 ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7600.16385 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x6898)
Video Memory: 4070 MB
Driver Version: 8.782.0.0
Driver Date: 1/01/0001 12:00:00 AM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 5800 Series
Manufacturer / Chip: ATI Technologies Inc. / ATI display adapter (0x6898)
Video Memory: 4070 MB
Driver Version: 8.782.0.0
Driver Date: 1/01/0001 12:00:00 AM
Driver Language: English

Sound Device Description: Speakers (5- Logitech G35 Headset)
Driver File: USBAUDIO.sys
Driver Version: 6.01.7600.16385
Driver Date: 1/01/0001 12:00:00 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: M4A78-E
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 05/20/10 16:35:37 Ver: 08.00.15
BIOS Version: 052010 - 20100520
BIOS Release: 20100520000000.000000+000


Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: No
Maximized: No
Screen Position: 340, 49
Refresh Rate: 0Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Unknown (3)
Shadow Map Shader: High quality
Environmental Reflections: Medium quality
Advanced Occlusion Settings: No
Ambient Occlusion: High quality
Occlusion Strength: Strong
Blur: Trilateral
Ambient Resolution: Quality


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.087
Music Sound Volume: 0.000

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 265000 bytes/second
Current Game Version: 1900.201011102104.27
Installation Directory: E:\Program Files (x86)\City of Heroes

Mod files in the Data directory
.\.syncless has 1 file
.\texture_library\.syncless has 1 file
.\texture_library\MAPS\.syncless has 1 file
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\city\.syncless has 1 file
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\Midnight_Squad\.syncless has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\Safeguard\.syncless has 1 file
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\sewers\.syncless has 1 file
.\texture_library\MAPS\static has 40 files
.\texture_library\MAPS\static\.syncless has 1 file
.\texture_library\V_MAPS\.syncless has 1 file
.\texture_library\V_MAPS\City has 1 file
.\texture_library\V_MAPS\City\.syncless has 1 file
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Outdoor_Missions\.syncles s has 1 file
.\texture_library\V_MAPS\Static has 16 files
.\texture_library\V_MAPS\Static\.syncless has 1 file


Quote:
Originally Posted by McNum View Post
Between the Loyalists and Resistance, I'd be tempted to support Praetorian Hamidon.
One side uses mind police and will "disappear" you and the other uses poison gas and bombs on civilians. Hamidon? He'll just have a tree eat you. Much simpler. If we're all going to be oppressed and/or killed by someone, it might as well be the walking trees. At least they don't speak in annoying code or doublespeak. They just devour you.

 

Posted

So after a small break I'm back to help out again. A friend of mine was having some serious issues with his comp. A little about it:

CPU: AMD Phenom X2 Quad Core 3.2ghz
Memory: 4gb DDR2
Video: ATI Radeon HD 5770

I think that's all I need to tell you about his comp. His problem was constant BSD's. One day he got 7 in a row so we started doing some research into the problem thinking it might help out here as well. First time we encountered the error someone had it traced back to the Video card cause the error was translated to "Faulty CPU 2." I didn't think that sounded right but we tried a driver wipe and reinstall. Three more BSD's later we encountered a different MESSAGE but the same code. We traced this back to memory, so we switched each stick of RAM out one at a time with not a single one failing, then two at a time until we had all 4 back in place.

To make a longer story short, we traced every single error we got to a different solution but none of them worked. Now, what we failed to realized is that most of the error codes we were getting were all traceable back to the CPU, hint hint. He hadn't updated the drivers for his CPU. This is especially true of AMD CPU's aparently, and something I didn't know before now. I'm not sure if it's the same for Intel (I honestly refuse to use Intel for personal reasons) but goto their websites and check out to see if there are any updated drivers. Also if you happen to know your motherboards make and model check for updated chipset drivers or if you have a prebuilt system (HP, Dell, etc.) check their website for any updates for your system.


Find me ingame @Norlon
Winter ST

 

Posted

Yeah, I just logged on to play a little bit on my Magmificent toon and he is now crashing every time I click on the 'Contacts' tab/window again.

I get the

Display driver amdkmdap stopped responding and has successfully recovered.

error message in the Windows Event Viewer. I've un-installed the CCC totally and that didn't help.

Looking online with that error message some people have seen voltage changes help with the crashing....but I've never done anything like that before so somewhat leery about doing so....but this is really annoying


Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991

 

Posted

Well I tried a few more things (un-installing drivers/CCC and re-installing/etc...diff. ways of doing it) and still have issues as far as frame rate/crashing goes (at least for one of my toons (Magmificent)).

I have turned on manual fan control in the CCC and turned it to 75% instead of the 40-50% or whatever it was at before.

There is an "Auto-Tune" button in the CCC ATI Overdrive section and when I clicked on it, it hung (didn't finish)...I was able to do other things (open programs/etc) but the Auto-Tune program/test just hangs....


Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991

 

Posted

Quote:
Originally Posted by Energizing_Ion View Post
Well I tried a few more things (un-installing drivers/CCC and re-installing/etc...diff. ways of doing it) and still have issues as far as frame rate/crashing goes (at least for one of my toons (Magmificent)).

I have turned on manual fan control in the CCC and turned it to 75% instead of the 40-50% or whatever it was at before.

There is an "Auto-Tune" button in the CCC ATI Overdrive section and when I clicked on it, it hung (didn't finish)...I was able to do other things (open programs/etc) but the Auto-Tune program/test just hangs....

The auto-tune can take a very long time. Starting it and walking away for 10 minutes is recommended. Just stay close enough to smell the ozone if something goes hinky .


 

Posted

Quote:
Originally Posted by Mephisto_Kur View Post
The auto-tune can take a very long time. Starting it and walking away for 10 minutes is recommended. Just stay close enough to smell the ozone if something goes hinky .

Hmmm...okay, I might try it again...I know I left it open for at least 5 minutes...didn't know how long one of those usually lasts heh.


Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991

 

Posted

Ive been getting the sound loop crash A LOT.....


The hard things I can do--- The impossible just take a little bit longer.

If numbers are so much more important than a teammate who is fun to play with, forget about the game altogether and go play with a calculator instead. -Claws and Effect-

 

Posted

So have I big time,along with a BSOD with a 101 code.I'm really Hoping its the game and not my hardware.I've went as far as to turn off all ultra setting and i still get the crashes even if I'm just standing around in atlas (by myself no less!!).


 

Posted

My frustration level with this is hitting my hardpoint.

New update for game? No fix.
New update for drivers? No fix.

Do either of these companies give a damn about users?


 

Posted

Have there been any solutions yet? I just recently started playing again and I'm having constant crashes and its getting rather frustrating.

I've played before pre-i19 and I never had problems with crashing before.


 

Posted

The only solutions that work consistently are to downgrade to the 10.9 drivers, or to turn ALL settings (except AA and AF, they don't seem to matter) to the lowest.


 

Posted

When you refer to 10.9 drivers I assume you're talking about ATI graphics cards? I've got a GTX 460 so I guess I'm turning down all my settings...


 

Posted

Quote:
Originally Posted by Neustar View Post
When you refer to 10.9 drivers I assume you're talking about ATI graphics cards? I've got a GTX 460 so I guess I'm turning down all my settings...
Uh, yeah. ATi stable version is 10.9. Sorry, should have asked you to clarify. nVidia seems to be having less issues lately. Bad assumption on my part.


 

Posted

Quote:
Originally Posted by Mephisto_Kur View Post
Uh, yeah. ATi stable version is 10.9. Sorry, should have asked you to clarify. nVidia seems to be having less issues lately. Bad assumption on my part.
No problem haha. I can see from the thread that you've mainly been dealing with issues for ATI cards.

Just wish the issue could be dealt with though


 

Posted

Just recently bought GR and started having these issues. All my characters seem fine except the one new character I started in Preatoria. That character is now almost unplayable as I can't interact with any contacts or adjust difficulty without a crash. I started another character at the same time but in AP, and that character has no problems.

Strangley, and it may or not be related, the problems started when I began doing tip missions on the Praetorian. Crashes were few at first, but it seemed the more tips I did, the more frequent the crashes came. The last time I was able to play him was on his 10th tip mission. Since finishing that mission I haven't been able to interact at all with his contacts.


 

Posted

Quote:
Originally Posted by Neustar View Post
No problem haha. I can see from the thread that you've mainly been dealing with issues for ATI cards.

Just wish the issue could be dealt with though
I know, right? The worst thing is not even getting an acknowledgment that there's an issue :/ .


 

Posted

Running 11.1a now. It actually runs slower in terms of FPS.

About 10% slower since I was getting around 60fps with 11.1 and 10.12 but am getting 54 now. I still see lag spikes when I open wentworths, trade or contacts windows but now only down into the 19 FPS range instead of the 11 FPS range.

I haven't had any problems with crashes (like I did with 10.10 and 10.11)but I do see the graphical spikes still.


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

 

Posted

Quote:
Originally Posted by newchemicals View Post
Running 11.1a now. It actually runs slower in terms of FPS.

About 10% slower since I was getting around 60fps with 11.1 and 10.12 but am getting 54 now. I still see lag spikes when I open wentworths, trade or contacts windows but now only down into the 19 FPS range instead of the 11 FPS range.

I haven't had any problems with crashes (like I did with 10.10 and 10.11)but I do see the graphical spikes still.
Yeah, with the i19.5 release, the 11.1a drivers seem rock solid for me with no crashes, but I haven't reloaded the 10.11 or 10.12 drivers since the update to check FPS. I get a small hitch every time I open a contact window or market window, but it is just a hitch, and no other graphical issues or artifacts.

Can you tell me what your settings are at? I'd like to fine tune a bit, so having input on playable settings can help that.


 

Posted

Here is what I run

Resolution: 1920x1200
3D Resolution: 1920x1200 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: Medium
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Ultra quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Unknown (4)
Shadow Map Shader: High quality
Environmental Reflections: Ultra quality
Advanced Occlusion Settings: No
Ambient Occlusion: Quality
Occlusion Strength: Medium
Blur: Trilateral
Ambient Resolution: Quality

Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 1.000
Music Sound Volume: 0.600
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Current Game Version: 1950.201101250108.0
Installation Directory: E:\Program Files (x86)\City of Heroes


H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD