I have done everything I can think of so far (updating drivers, virus scan, defrag, error scan, etc) and the game still stops at the "loading" bar before login. Here's my CoH Helper data:
---System information gathered by
CoH Helper version 0.2.0.2---
DxDiag gathered at October 1, 2011 00:41 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: Dell Inc.
System Model: Inspiron 530
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 6144MB
.Net Memory Report: 4507MB out of 6142MB available
Page File: 10360MB (1922MB currently in use)
C Drive: (WDC WD5000AAKS-75A7B2 ATA Device) 281585MB out of 461899MB (60%) free
D Drive: (WDC WD5000AAKS-75A7B2 ATA Device) 8275MB out of 14999MB (55%) free
F Drive: (Seagate FreeAgent GoFlex USB Device) 173417MB out of 305242MB (56%) free
G Drive: (UDSFC 4HUJ01E SCSI CdRom Device) zero-size drive
E Drive: (TSSTcorp DVD+-RW TS-H653F ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.
Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3600 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9598)
Video Memory: 3059 MB
Driver Version: 8.892.0.0
Driver Date: 9/8/2011 1:32:58 PM
Driver Language: English
Sound Device Description: Speakers (2- High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 3:44:24 AM
WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0FM586
Motherboard Version: ÿÿÿ
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: ACRSYS - 42302e31
BIOS Release: 20080620000000.000000+000
Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: Medium
Maximum Particles: 5000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: Unknown (0)
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)
World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.510
Entity Detail Level: 0.510
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Low quality
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600
Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2100.201109290250.1.0
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes
Mod files in the Data directory
No modifications found
Help!