Game hangs on "loading" bar.

I have done everything I can think of so far (updating drivers, virus scan, defrag, error scan, etc) and the game still stops at the "loading" bar before login. Here's my CoH Helper data:


---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at October 1, 2011 00:41 (-04:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: Dell Inc.
System Model: Inspiron 530
BIOS: Phoenix - AwardBIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 6144MB
.Net Memory Report: 4507MB out of 6142MB available
Page File: 10360MB (1922MB currently in use)
C Drive: (WDC WD5000AAKS-75A7B2 ATA Device) 281585MB out of 461899MB (60%) free
D Drive: (WDC WD5000AAKS-75A7B2 ATA Device) 8275MB out of 14999MB (55%) free
F Drive: (Seagate FreeAgent GoFlex USB Device) 173417MB out of 305242MB (56%) free
G Drive: (UDSFC 4HUJ01E SCSI CdRom Device) zero-size drive
E Drive: (TSSTcorp DVD+-RW TS-H653F ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 3600 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9598)
Video Memory: 3059 MB
Driver Version: 8.892.0.0
Driver Date: 9/8/2011 1:32:58 PM
Driver Language: English

Sound Device Description: Speakers (2- High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.01.7601.17514
Driver Date: 11/20/2010 3:44:24 AM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0FM586
Motherboard Version: ÿÿÿ
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix - AwardBIOS v6.00PG
BIOS Version: ACRSYS - 42302e31
BIOS Release: 20080620000000.000000+000


Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Medium
Maximum Particles: 5000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Unknown (0)
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)


World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.510
Entity Detail Level: 0.510
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Low quality
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600

Show Advanced Graphics Options: No
Overall Graphics Quality: 0.500
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2100.201109290250.1.0
Installation Directory: C:\Program Files (x86)\NCsoft\City of Heroes

Mod files in the Data directory
No modifications found

Help!

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Please post a HiJackThis log as well. It's possible that this is a conflict with other software on the computer.

Can you launch the game in Safe Mode? Open the NCSoft Launcher but don't launch the game yet. Right-click the City of Heroes entry and select Properties. In the lower left put a check in Launch in Safe Mode and click OK. Start the game. Does it fully launch?

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If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

Hey Babylon,

While I would post HiJackThis as Texas said, you could also give it a go to the suggestions in this post from @MorganReed that were offered when i was having the same problem as you:

http://boards.cityofheroes.com/showp...90&postcount=2

The last one was the one that fixed my problem.

Good luck!

@Arda

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Arc "Save the TV, Save the World!"

Poster

Cheerleaders, ninjas, vampires, zombies, ETs, time travellers, Spartans... all is here!

ID - 79690

Hi Arda

It was the last one that worked for me too. I was getting really frustrated and the problem seemed to come out of nowhere 9I went to have lunch and when I came back I just couldn't load in1). But deleting that pesky CoX file worked - as soon as I'd found it!

Thanks for reposting what @MorganReed put - it really helped!

@Jane Do

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@Jane Do
Defiant server

I installed the launcher and the game.
I discovered why I " seemed " stuck on loading bar.

Even though I had just downloaded the game, it was downloading an update the first time I tried to start the game (322 MB).

I RIGHT clicked on "City of Heroes" in the launchers menu and clicked "Update" and found there was already one in progress.

Im almost done downloading the behind the scene update. I HOPE the game will play once its done.

Regards,
ChuckFL

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