Can we merge accounts?


Catastrophe

 

Posted

Back when issues were in single digits, I used to play CoH (no CoV yet!) with an account set up with an email I no longer have. When I came back, I created a new account.

What I'm wondering is this: Is it possible for tech support to merge my old account with my new account? Or more specifically, could they pull my old toons into my new account?

There's really only one or two toons I'd be interested in playing again, so it's no big deal if they can't. But it'd be nice if they could.


 

Posted

There's no current way to do this AFAIK. You can talk to Customer Support about this, but I don't think they'd be able to do anything for you. Still, checking couldn't hurt I guess.


 

Posted

Quote:
Originally Posted by Obsidius View Post
There's no current way to do this AFAIK. You can talk to Customer Support about this, but I don't think they'd be able to do anything for you. Still, checking couldn't hurt I guess.
They might be able to generic the characters for you - that's probably it.


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Posted

Don't see them doing this tbh, Merging accounts at customers request costs them money... money from the account that you wouldn't be paying each month as your down to one, or money that you would be spending recreating those characters and time spent,

So it's pretty much shooting themselves in the foot to offer this....


Consciousness: that annoying time between naps.

 

Posted

If you have high lvls on your other account and you want to get the stuff you have off them, why not resub the old account and give it all to the new one?

Or if its just lowbies you enjoyed that you wanted to move over, why not remake them? Easy enough to level nowadays

Personally I'd choose which account to stick with, strip and forget about the other.


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Posted

Quote:
Originally Posted by Donna_ View Post
Don't see them doing this tbh, Merging accounts at customers request costs them money... money from the account that you wouldn't be paying each month as your down to one, or money that you would be spending recreating those characters and time spent,

So it's pretty much shooting themselves in the foot to offer this....
No it doesn't if the customer wasn't going to pay for the second account anyway as in this case. The reason they won't do it is much more fundamental than that. It would make life much easier for the RMT brigade.

OK, I'll give you $x and you make me these 6 lvl 50s on these servers on a new account each with 500M inf, then I'll merge the account with mine etc. Would make catching RMTers pretty difficult.


It's true. This game is NOT rocket surgery. - BillZBubba

 

Posted

Quote:
Originally Posted by Minotaur View Post
No it doesn't if the customer wasn't going to pay for the second account anyway as in this case.
Then he can't have those characters, I understand that the OP has no intention of paying twice but this individual case isn't the basis for the reason they don't offer the service...

The reasons I listed are alot more probable to be the reason.

I don't see how RMT'ers would have any more advantage tbh than they do now... They still do as you said..

For example this quote I fixed to be accurate as it is at the moment.

Quote:
OK, I'll give you $x and you make me these 6 lvl 50s on these servers on an existing account each with 500M inf, then I'll login the account.
And STILL... catching RMTers is pretty difficult.
So you see there really is no change.


Consciousness: that annoying time between naps.

 

Posted

Your best bet probably would have been to call support and get your old account reactivated instead of creating a new one. Even if you don't have the same e-mail address anymore, you can call them and verify ownership of the account by using your full name and previous payment methods you used. If you provide them enough correct information, they could reset the password for you so you could have started on the same characters again. You probably still can... but there would be no refund on the new account either way.


 

Posted

Quote:
Originally Posted by Donna_ View Post

The reasons I listed are alot more probable to be the reason.

I don't see how RMT'ers would have any more advantage tbh than they do now... They still do as you said..
You just don't have a clue do you. Let me spell it out in smaller words.

I have an account with 30 toons across 2 servers.

I want some high level toons on 2 more servers and some inf.

At the moment, I have to hand over my password to the RMTers, or get them to sell me an account and then I have to pay for two if I want both sets of toons.

If we could merge accounts, I only have to pay for one, and this method would become the method of choice for people who don't want to hand over their password, or do anything visible to the ingame logs.


It's true. This game is NOT rocket surgery. - BillZBubba

 

Posted

Ah yes, I knew there was an angle that I was forgetting in re: to RMT, just couldn't remember the details.


 

Posted

Thanks for all the helpful replies. Looks like it's just not in the cards.


 

Posted

At least in some games, the rule is that you can transfer stuff only if it's clearly in your own name.

Of course, the RMTers could make new accounts in your name, I suppose.


 

Posted

Quote:
Originally Posted by Minotaur View Post
You just don't have a clue do you. Let me spell it out in smaller words.
Not agreeing with your point and not understanding it are two very different things, so thanks for the dig, but i still think you are wrong. You really are barking up the wrong tree with this RMt'r thing, it's a long shot, in the dark! at best...

Your whole argument is based on people not wanting to hand over their password to them.

Well think about it, they don't merge servers currently and they are obvioulsy not out of business, so maybe this hinge of your argument isn't as strong as you think because plently of players must be happy to hand there p/w over as we speak.

Like I said, your point that Devs avoid this option to stop RMT'rs is at best "Far Fetched".

Try not to confuse someone that thinks your wrong with someone who doesn't understand it again please, oh and btw smaller words doesn't make you any less wrong.


Consciousness: that annoying time between naps.

 

Posted

What about this? I have had my account for five years. I bought my son an account three years ago, but not paying attention I ended up creating an entirely new master NC account. I'd rather just have them both under my master account and pay once a month for both. As it is now I pay for each at two diffferent times a month which is a pain, though not a big one but one none the less.

If I can prove they are both my accounts do you think they'd combine them? I'm guessing no and that's why I haven't persued it but since we've brought it up here....


 

Posted

Quote:
Originally Posted by PowerStream View Post
What about this? I have had my account for five years. I bought my son an account three years ago, but not paying attention I ended up creating an entirely new master NC account. I'd rather just have them both under my master account and pay once a month for both. As it is now I pay for each at two diffferent times a month which is a pain, though not a big one but one none the less.

If I can prove they are both my accounts do you think they'd combine them? I'm guessing no and that's why I haven't persued it but since we've brought it up here....

dont bother I already asked support here is there response.

The Character Transfer FAQ actually addresses this issue:

Title: Character Transfer FAQ
URL: http://help.ncsoft.com/cgi-bin/ncsof...p?p_faqid=6158

As it says:

Q: Can I transfer a character from one account to another? I had this old account I'm about to get rid of, but I'd like one of the characters from it.
A: Character moves from account to account are not currently part of this feature, sorry.

We are unable to transfer a character from one account to another - character transfers only work to move a character from one server to another, *within the same account*.

If you have any other questions, please let us know.

Thanks,
Nick
NCsoft Account Support


 

Posted

Oh no I don't want to move individual toons. I just want to link my two accounts. Oh well I'm sure it's not possible and I've done it for at least three years now, so no biggie...


 

Posted

Quote:
Originally Posted by PowerStream View Post
Oh no I don't want to move individual toons. I just want to link my two accounts. Oh well I'm sure it's not possible and I've done it for at least three years now, so no biggie...
it right here

Q: Can I transfer a character from one account to another? I had this old account I'm about to get rid of, but I'd like one of the characters from it.
A: Character moves from account to account are not currently part of this feature, sorry.

it would be basically the same thing as merging two accounts. You're moving toons whether one or all.


 

Posted

Quote:
Originally Posted by gorgus View Post
it would be basically the same thing as merging two accounts. You're moving toons whether one or all.
I think what he wanted to do was move one Master account to be listed under his original Master account, and still pay for two accounts.

In that case they might do it if they were both registered under the same name, but I dunno.


Pinnacle
@Mr.Catastrophe

 

Posted

No I still want two accounts. BUT I don't want two NCSoft Master accounts. So techinically I'm merging Master Accounts. So it's probably more something I should be asking NCSoft as opposed to COH...

Mine is purely a billing situation, whereas the OP wants his old toons on his current account so he can play. I never want my toons and my son's toons to be on the same account. Thanks though.


 

Posted

Quote:
Originally Posted by PowerStream View Post
No I still want two accounts. BUT I don't want two NCSoft Master accounts. So techinically I'm merging Master Accounts. So it's probably more something I should be asking NCSoft as opposed to COH...

Mine is purely a billing situation, whereas the OP wants his old toons on his current account so he can play. I never want my toons and my son's toons to be on the same account. Thanks though.
gotcha misunderstood. Yea it seems like that would be possible considering nothing is changin billing wise. Just better record keeping by deleting one master acct and rolling the coh acct into another. Seems doable.


Anyways, the response from support I got answers the OP


 

Posted

Quote:
Originally Posted by PowerStream View Post
Oh no I don't want to move individual toons. I just want to link my two accounts. Oh well I'm sure it's not possible and I've done it for at least three years now, so no biggie...
Just so you know, as I recall having two accounts under one master doesn't automatically sync their billing.

Only real way to change the billing date is to let an account lapse until the day you want it on.


Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net

Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.

 

Posted

Quote:
Originally Posted by Rajani Isa View Post
Just so you know, as I recall having two accounts under one master doesn't automatically sync their billing.

Only real way to change the billing date is to let an account lapse until the day you want it on.
Truth. Both of my accounts are on the same master account, but I have different payment dates for each. There's no option at all to sync them unless you do it manually, and it would always be two transactions showing up anyway on you credit/bank statement.


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