Ack! My slots!


BrandX

 

Posted

What does the store being down, have to do with my character slots being unavailable?! I paid for them, why are they blocked, due to this?


BrandX Future Staff Fighter
The BrandX Collection

 

Posted

You mean unlocking ones? Because the store is where it tracks whether they have been used or not.


total kick to the gut

This is like having Ra's Al Ghul show up at your birthday party.

 

Posted

Well, I paid for them a long time ago. Now I finally get an idea for a PB, and I can't use the slots.

How long is this going to go on for?


BrandX Future Staff Fighter
The BrandX Collection

 

Posted

I remember reading about the store having some planned downtime today, but I can't for the life of me find where I read it. If I'm recalling properly, it should be back up sometime tomorrow.


 

Posted

Quote:
Originally Posted by Endlessly View Post
I remember reading about the store having some planned downtime today, but I can't for the life of me find where I read it. If I'm recalling properly, it should be back up sometime tomorrow.
It was the GMOTD when we logged in yesterday. /gmotd in game to read it


total kick to the gut

This is like having Ra's Al Ghul show up at your birthday party.

 

Posted

Quote:
Originally Posted by SwellGuy View Post
It was the GMOTD when we logged in yesterday. /gmotd in game to read it
Thanks! For some reason I thought it was on the forums. It was starting to bug me.


 

Posted

Quote:
Originally Posted by Endlessly View Post
I remember reading about the store having some planned downtime today, but I can't for the life of me find where I read it. If I'm recalling properly, it should be back up sometime tomorrow.
I read that. I don't recall reading that my character slots would vanish during that time though.


BrandX Future Staff Fighter
The BrandX Collection

 

Posted

Quote:
Originally Posted by BrandX View Post
I read that. I don't recall reading that my character slots would vanish during that time though.
Yeah, that's true. It's just an unfortunate byproduct. The same thing happened in the past whenever the store crashed, one time for several days. I wouldn't be adverse to them updating how they track who has how many character slots, that's for sure.


 

Posted

Quote:
Originally Posted by BrandX View Post
I read that. I don't recall reading that my character slots would vanish during that time though.
They use some form of addendum file/code to verify how many slots you have tied to each server over the limit.

No store means no verification.


Tyger (50), Mutation-Controller Mind/FF - oldest Mind/FF on Union
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

This came as an unpleasant surprise to me as well. I was all set to make a new character and I suddenly had no space. I thought maybe the senility was kicking in so I deleted a relatively new character that I wasn't really enamored with and immediately had another Unavailable slot.

Posting on the Tech Support forum got me the info about the store being down affecting character slots. It seems like a terribly flawed way to do things to me.


Goodbye may seem forever
Farewell is like the end
But in my heart's the memory
And there you'll always be
-- The Fox and the Hound

 

Posted

I was confused for a second. I thought you meant slots that had been placed were disappearing. I've never had slots that weren't placed the first time I got on-line, but then they were always meant for Victory so it wasn't a hard choice.


Dec out.

 

Posted

Quote:
Originally Posted by Decorum View Post
I was confused for a second. I thought you meant slots that had been placed were disappearing.
I thought that's what she meant. It's certainly what I meant. I had open extra slots that had already been placed on Virtue, but they were locked/unavailable today apparently because the store was down.


Goodbye may seem forever
Farewell is like the end
But in my heart's the memory
And there you'll always be
-- The Fox and the Hound

 

Posted

Quote:
Originally Posted by Decorum View Post
Really? That...makes little sense (how it's set up, not what you're saying). They do come back when the store opens again, right?
Presumably. In-game support also went down, or I would've petitioned the issue. As-is I'm relying on hope and the little info gleaned from my thread in the Tech Support section.

I definitely agree that the whole set-up doesn't seem very sensible. I've never run into it before (probably because I play so irregularly), but judging by the responses I got it's a somewhat common issue.


Goodbye may seem forever
Farewell is like the end
But in my heart's the memory
And there you'll always be
-- The Fox and the Hound

 

Posted

I have all 36 slots on Virtue open. 5 of them didn't have a toon sitting in them. Went to make a toon when I noticed the slot was unavailable.

I was told it was the store being down. :/ I didn;t bother to delete any toons, as I figured the slots would just be locked once I did.


BrandX Future Staff Fighter
The BrandX Collection

 

Posted

Quote:
Originally Posted by Goblin_Queen View Post
Is this still happening? I'm afraid to reroll a toon and lose a name on Virtue.
Just logged on to check. And my slots are available now


BrandX Future Staff Fighter
The BrandX Collection

 

Posted

Quote:
Originally Posted by Goblin_Queen View Post
Is this still happening? I'm afraid to reroll a toon and lose a name on Virtue.
If you're really worried, just make a new throwaway character to test it.
(This can be on any server - just to verify that everything is working.)


Paragon City Search And Rescue
The Mentor Project

 

Posted

The Vet/Purchased/Freebie slots are linked to the in-game store. When that server goes down, any opened and unused slot beyond the 12th becomes locked, because the client can't verify the unlocked status of said slot.

The good news is that when the in-game store server comes back online, you get your slots unlocked. It's extra good when you consider that more often that not, when this happens on the Training Room, you have to delete characters until you have 11 or less, and then re-"purchase"* all of your slots.

* Fortunatly, the Training Room's in-game store isn't connected to your Master Account, so you can buy all that stuff willy nilly for free. Except for Going Rogue. That one WILL charge you.




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Biggest Troll on the forums? I'll give you a hint:

 

Posted

Quote:
Originally Posted by Ironblade View Post
If you're really worried, just make a new throwaway character to test it.
(This can be on any server - just to verify that everything is working.)
I only have more than 12 slots on one server. That test wouldn't work, unless I wanted to waste vet slots there (if I have any left! I have 36 on Virtue).

If I'm understanding the nature of the issue that is.


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