Please, please, PLEASE Fix AHUI
By
Aggelakis,
Posted on: 2010-06-05 24:38 in CoH and CoV General Discussions
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I also only had this start over the past few days. I also play on virtue.|
Originally Posted by Emberly
Yep, I have done that and all other reasonable things I can think of (short of reinstalling the game). The problem persists across zones, sides and characters when it happens to me. Sometimes the market takes my stuff properly, other times I have to drag the same piece of salvage or recipe into that window quite literally forty or fifty times. In the same vein, sometimes I have to click the Get button over and over again to actually get my purchased items. I've tried it on a different PC and had no better luck.
It's only started to do this to me over the last few days, but it's extremely annoying. I don't think it's necessarily the interface, but there's something funny going on somewhere. |
The thing that I've found that is helpful, at least in claiming things I've bought, is rapidly double-clicking the "get" button. This is much more dangerous when I'm trying to buy things, though, since a few times I've double-ordered when the AHUI randomly decides to take both clicks after a long stretch of single-click ordering not working.
But double-clicking "get" will usually allow me to claim what I've purchased, at least.
My postings to this forum are not to be used as data in any research study without my express written consent.
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Thanks for the ideas. I did finally manage to get that salvage on the market, after much struggle. |
Originally Posted by Samuel_Tow
Does this salvage you can't trade persist when quitting the game to the desktop? Can you sell it to a vendor? Kinetic Weapons shouldn't sell for much anyway, so you could try vendoring at least one to confirm it's not this problem. The point is to discover if the problem is specific to the Market or specific to the piece of salvage in question, because it looks like a problem I've had before that is salvage-specific.
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Your ideas got me to test some other things.When I had the problem again just now, I tried both storing the salvage and enhancements and selling it to a vendor. The salvage and enhancements go into my base storage fine and sell fine to a vendor. I went back to the market and once again had to click a dozen or more times to get the stuff on the market. I also bought an enhancement from a vendor and tried to put it on the market; same deal, wouldn't take it without a lot of attempts.
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OK, then that's definitely a problem with the Market and not the pieces themselves. If I had to guess, it's either a problem with the Market server itself, or a problem with how the interface communicates with it. I haven't seen the problems you guys are mentioning personally, but I doubt they existed all along or more people would have complained about them, as they're fairly serious. The player connection with the Market server has always been wonky, but it seems like something's finally come loose altogether.|
Originally Posted by Emberly
Thanks for the ideas. I did finally manage to get that salvage on the market, after much struggle.
Your ideas got me to test some other things.When I had the problem again just now, I tried both storing the salvage and enhancements and selling it to a vendor. The salvage and enhancements go into my base storage fine and sell fine to a vendor. I went back to the market and once again had to click a dozen or more times to get the stuff on the market. I also bought an enhancement from a vendor and tried to put it on the market; same deal, wouldn't take it without a lot of attempts. |
At this point, it might be a good idea to bring this to the developers in charge of bug fixing. Unfortunately, I'm not sure who that would be in this case. I know the Television was hunting down a memory leak, but I couldn't say. If someone has an idea as to who might be the developer responsible, then pointing him to this thread with a bit of explanation might be a good start.
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Originally Posted by Arcanaville
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.
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I have seen these behaviors, but oddly as soon as it starts I leave whatever WW/BM contact I am working with and move to the next one over... and it cooperates fine most of the time.
If it starts up again later, I move over, and its usually fine.
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It happens to me often too. So annoying that just to drop stuff off takes a long time.
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Originally Posted by Mandur12
No way, no how. I've now been trying to retrieve an eradication recipe off of the market for almost exactly a half hour now. No hyperbole. I'm still here, clicking on the button whenever it's available. Unacceptable.
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I have tried completley closing the interface and reopening it. |
Originally Posted by White Hot Flash
Have those of you clicking a button for 20 minutes without success done something like close the window entirely and reopen it? Sometimes you just have to resync yourself to the server. I find it hard to believe it happens as often to one person as y'all say when so many of us experience it very little or not at all. Something tells me it's not just the interface.
Not saying I don't believe you're having an issue. Just trying to narrow the problem down a bit more than just "Fix the Interface." |
I find it hard to believe it doesnt happens to one person as y'all say when so many of us experience it a lot.
FWIW, saying "Not saying I don't believe you're having an issue" right after saying 'I find it hard to believe" is a mixed message.
There may be externel factors like lag invloved, that the new Auction house is fussier about. But never had some many issues with the old UI.
It might be volume of people using it - though I get issue when off peak time playing.
Changing to redside seems to have less issues.
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It has been a 'knownish' problem in market forum for a while.
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Originally Posted by Samuel_Tow
OK, then that's definitely a problem with the Market and not the pieces themselves. If I had to guess, it's either a problem with the Market server itself, or a problem with how the interface communicates with it. I haven't seen the problems you guys are mentioning personally, but I doubt they existed all along or more people would have complained about them, as they're fairly serious. The player connection with the Market server has always been wonky, but it seems like something's finally come loose altogether.
At this point, it might be a good idea to bring this to the developers in charge of bug fixing. Unfortunately, I'm not sure who that would be in this case. I know the Television was hunting down a memory leak, but I couldn't say. If someone has an idea as to who might be the developer responsible, then pointing him to this thread with a bit of explanation might be a good start. |
I won't even try to use a market while an event is going on (especially bad in Cap Au Diable with Zombies or Banners.)
But when I went to the fairly empty market in St. Martial, it worked perfectly fine. It's a lag issue.
It also doesn't help trying to use it during crush hours.
Still here, even after all this time!
In the interests of providing some actual numbers, I collected the following counts while running Netgraph on the Virtue server at approxiately 11:45 PM EST on Sunday, June 6. Netraph showed zero packet loss during the entire period that this process took place.
The steps used during this collection process were as follows:
- Drug Energy Weapon from Salvage Window to AHUI
- Entered price.
- Clicked Post.
- AHUI cleared price, did not move item from Stored tab to Selling tab.
- Repeated steps 2-4 thirteen times.
- AHUI removed item from AHUI. Item remained in Salvage window.
- Tried it gain, worked the 1st time.
- Gold was removed from the AHUI after the 6th post attempt.
- The same piece of Gold was again removed from the AHUI after the 23rd post attempt.
- The same piece of Gold was finally posted on the 1st attempt.
- Ceramic Plate Armor worked on the 2nd post attempt.
- Improved Cybernetic was removed from the AHUI after the 9th post attempt.
- The same piece of Improved Cybernetic then worked on the 1st attempt.
- Living Tattoo worked on the 1st attempt.
- Mathematic Proof worked on the 1st attempt.
- Temporal Tracer worked on the 2nd post attempt.
I am using a hard-wired broadband connection, so I can effectively eliminate wireless network issues (which were a previous concern).
I am using Windows Vista Ultimate 32-bit with 6 GB RAM, and plenty of graphics power to run in Ultra Mode. My processor is an Intel Core2 Q6600 (4 CPUs) running at 2.4GHz. Essentially, it's not on my end.
The Virtue server crashed this morning, and when it came back up, there was a short-lived but dramatic improvement in the performance of the AH. This could be due to a number of factors. It could be that the vast majority of users simply hadn't logged back on yet, reducing stress on the AH server. It could be that a memory leak on the AH server had been temporarily "mopped up" but is once again causing havoc. It could also be that something is improperly configured between the Virtue and Auction House servers, which is exacerbated by high user volumes (optimal packet size, for instance). I don't know. All I can tell you is what I have observed, backed by the data I've collected, and hope it sheds some light on how things are now as opposed to how they were before.
Edit: Typos.
A few points:
First of all, I'm pretty confident that a 32 bit operating system won't read all 6 GB of your ram. On my end, it tended to not read more than about 3 and a half.
Secondly, if you're on Virtue, this might be what's causing the problem. I've been seeing Virtue down a LOT lately, and it's possible there's a problem between the Virtue server and the Market server. Is this problem apparent on any server OTHER than Virtue? I've been perusing the Market on both Victory and Pinnacle and have not had the problems you describe. If you have characters on either of those, can you try to see if the problem is present there, as well? That should help eliminate server-related problems.
Finally, what you're seeing seems to be a different version of the Ghost Salvage problem. If the Market interface returns your Salvage to your inventory without you getting it out, it means that your salvage was never transferred to the Market server to begin with. This would explain why you are unable to lit it - you're sending requests for salvage that does not exist on the Market server and it's bouncing your requests. At some point, both servers sync and your client is clued in on the misunderstanding. I would assume such a piece of Ghost Salvage cannot be removed from the market, either.
Here's a test you can try. If you get a Ghost Salvage piece like this (i.e. one you can't list for sale and which would eventually auto-bounce back into your inventory), then go out and try to fill your inventory up with other salvage. See if you actually CAN, and then see if the salvage will bounce back anyway. This might reveal some further info on the nature of the problem, and may confirm if this actually IS ghost salvage.
*note*
I've done this with inspirations and the Mastermind henchmen inspiration feeding bug. Sometimes some Mastermind henchmen will bounce inspirations you try to feed them back into your inventory, and one time this happened I got an inspiration drop between when I gave the inspiration away and when it bounced back. This left me with 11 inspirations in 10 inspiration slots, with two occupying the same slot. When I consumed the inspiration that showed up in the slot, instead of emptying, the slot showed the other one. It's possible you can overflow your salvage inventory like this when Ghost Salvage bounces back if there's a logical check only on receiving salvage and not on total salvage space, as I suspect having the salvage bounced back to your inventory client-side would skip normal reception channels. The question is whether the server will still track your salvage space properly even if your client is desynched.
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Originally Posted by Arcanaville
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.
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Quite right. The 6 gigs are in preparation for a move to Windows 7 64-bit. Vista can, however address up to approximately 3GB of my RAM.|
Originally Posted by Samuel_Tow
A few points:
First of all, I'm pretty confident that a 32 bit operating system won't read all 6 GB of your ram. On my end, it tended to not read more than about 3 and a half. |
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Originally Posted by Samuel_Tow
Secondly, if you're on Virtue, this might be what's causing the problem.
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I have 6 gigs of Corsair DDR3 RAM and the 64 bit Windows 7, I have the Radeon HD 5870 video card. I don't lag during Hami or Mothership Raids on Virtue. Yet, the market still refuses to allow me to sell my salvage or crafted IOs, buy IOs or Recipes, or anything else without trying it 10-30 times or until I give up from sheer frustration. The issue is server-side.|
Originally Posted by TyrantMikey
Quite right. The 6 gigs are in preparation for a move to Windows 7 64-bit. Vista can, however address up to approximately 3GB of my RAM.
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EDIT: Also, as far as Processor, I'm running an Intel Core i7.
I can't recall running into this with the old interface much at all, but am seeing it all the time now.
Of course, I'd been largely playing red-side on Champion with the old...and now I'm blue-side on Virtue. So my experience doesn't really help to clear things up much. 
Suggestions:
Super Packs Done Right
Influence Sink: IO Level Mod/Recrafting
Random Merit Rolls: Scale cost by Toon Level
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This sounds right to me. My boyfriend plays mainly on Virtue, me mainly on Triumph. He's been complaining endlessly about market issues recently, while I've barely seen a hiccup or delay.|
Originally Posted by Samuel_Tow
Secondly, if you're on Virtue, this might be what's causing the problem. I've been seeing Virtue down a LOT lately, and it's possible there's a problem between the Virtue server and the Market server. Is this problem apparent on any server OTHER than Virtue?
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d
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It is pretty much Virtue where I have this ongoing market interface problem. It is okay on the other servers.
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Originally Posted by Electric-Knight
Might this also be a particular server issue?
I was on Virtue yesterday, and WentWorths was refusing to accept any salvage and giving me tons of problems trying to sell certain items that were already stored. Everyone else was having the same issues and it seemed that something screwy was indeed going on. This was obviously something new and more problematic than just a problem with the UI. So, maybe we should try and list the servers of both people having problems and people not having these problems. |
total kick to the gut
This is like having Ra's Al Ghul show up at your birthday party.
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About 5 minutes after I posted this I quit the game to desktop and reloaded. I was able to retrieve the recipe after about a minute of clicking the "get" button. The 2 weirdest things about the whole thing:|
Originally Posted by Mandur12
No way, no how. I've now been trying to retrieve an eradication recipe off of the market for almost exactly a half hour now. No hyperbole. I'm still here, clicking on the button whenever it's available. Unacceptable.
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1) I executed (sometimes easily, sometimes with tedious, repetitive effort) other transactions where I stored, bought, sold, and retrieved items during this period. Not many....but maybe a dozen.
2) I was captivated by Comedy Central's broadcast of Ace Ventura: When Nature Calls the whole time while trying to claim my recipe.
The difficulties with what I was doing seemed to have cleared up a lot about 2 hours later. Things were sometimes tedious trying to get things to a from the market, but not nearly as bad as it was when I posted the above. I think I was most frustrated because I was doing a LOT of transactions (IO-ing my 'shade from scratch)
Also, I play on Virtue. Though some here report otherwise, I'm also beginning to wonder if that's a contributing factor in the problems I see.
You can't put "ghost" salvage on the Market, you can't give it to other people and you can't sell it. I believe the only way to solve this problem is to actually discard the salvage. I've only ever seen this twice, and it's on the same vein as the old "invisible enemies" and "ghost town" bugs where your client becomes desynchronised from the server.
Does this salvage you can't trade persist when quitting the game to the desktop? Can you sell it to a vendor? Kinetic Weapons shouldn't sell for much anyway, so you could try vendoring at least one to confirm it's not this problem. The point is to discover if the problem is specific to the Market or specific to the piece of salvage in question, because it looks like a problem I've had before that is salvage-specific.