Player Discussion on How to Resolve Unsolicited Advertisements in the Forums


Aggelakis

 

Posted

Any trial account that posts the same thing more then twice should be banned and have all its posts temp deleted until a moderator can review them.


 

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Originally Posted by Zikar View Post
Maybe restrict trials to trials forums? Have a number of trusted community members mods those forums (and only those forums) to remove spam (and only spam).

Thus, new players can ask questions and get help, but the spam is contained, plus there'll be more mods to deal with it in those sections.
Yeah, honestly I think this is the most reasonable solution. Other forums are browsable, trial accounts can post only in the "trials" area, no PMs.

Also, I find it odd that they're even bothering here. OK, the market can be a mess, but it's not like you actually need INF here to do anything. It's nice to have on occasion, sure, but it's not needed. Aion, by contrast, I fully understand being a target (and it is quite heavily spammed.) You need money (and a good bit) for skills, for gear, for travel, for supplies, for pretty much anything - I'm surprised they don't charge you for standing in place longer than 30 seconds. While they're no more *welcome* there, I can at least understand it (and I'm sure they get quite a bit of business there.)


 

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Originally Posted by Lady Arete View Post
Maybe a stronger filter.
The problem with a filter is it's ridiculously easy to get around. What do you filter? INF? That would hurt many legitimate discussions (just think of how many times someone says something like "Yeah, that IO/proc/etc is good but will cost a lot of INF.")

WWW? Ok. W W W is now around the filter. Or _W.W.W_. Don't allow postings of addresses? Well, that also kills discussions where someone puts up utilities, wants to show off artwork, finds an article, wants to point to a system build...

What "stronger filter" would you suggest?


 

Posted

Filters never work.

I agree that trial accounts have no need to post except maybe in the "Player Questions" forum. If they're limited to one forum, it should be far easier to moderate. But really, trial accounts have no need to post. Most people on paid accounts don't post, and yet still manage to play the game. Asking questions in-game usually gets you an answer anyway.


Eva Destruction AR/Fire/Munitions Blaster
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Originally Posted by Memphis_Bill View Post
What "stronger filter" would you suggest?
Detonating nuclear warheads in the atmosphere above them and let the EMP shut them down.


 

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Only thought about this for the stronger filter...
Lets just say a hypothetical inf seller company called annoyinginfseller with www and com. This company is already on the blacklist of ncsoft, so they add the following names to their filter.
So ]www. annoyinginfseller. com (made in space so it would not be a properlink, which would not have gone anywhere anyway)
w w w . a n n o y i n g i....
w.w.w.a.n.n.o.y...
w_w_w_A_n_n...
w-w-w-a...
w*w*w*a*n....
... any kind of dot thingamingy that you can put between the address while still seeing the address.
That was sort of what i meant with stronger filter.
Seeing your words memphis well I guess filters are a no-go and the sheer size this filter will get...
sooo:

Saw a better suggestion by another player.
If we are to pose more restrictions on trial accounts, then let them only be able to post in one or two places. Like player questions.
and.. give assistant mod status to several players in that forum only. With special orders.. any inf seller commercial ... kill it.

That way new players can ask their question in a forum and we will restrict the spam from coming into the rest of the forum. And most likely a quick deletion of any of said unwanted spam.
Said mods would not be able to say ban an account, but sort of mute the account maybe? Such a muting would be announced to the devs and they can do the appropriate deletion, ban.. what they do.


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Posted

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Originally Posted by Eva Destruction View Post
But really, trial accounts have no need to post. Most people on paid accounts don't post, and yet still manage to play the game. Asking questions in-game usually gets you an answer anyway.
Not only no, but HELL NO. I have witnessed a bajillion newbies (not noobs) go from "eh, this game is neat, I'll think about subbing at the end of my trial" to "wow, this community is awesome, I'm totally subbing RIGHT NOW!" in the space of one thread. Every account needs to have access to the forums, whether they will utilize it or not.

And anyway, help channel is still broken... selecting the Help tab and submitting your question still results in an error that /help does not take any args. (/help opens the support window now.) The Help tab still has not been updated to the new /hc command to talk into the Help channel. A newbie isn't going to know what the hell that error means.


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Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

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Originally Posted by Aggelakis View Post
And anyway, help channel is still broken... selecting the Help tab and submitting your question still results in an error that /help does not take any args. (/help opens the support window now.) The Help tab still has not been updated to the new /hc command to talk into the Help channel. A newbie isn't going to know what the hell that error means.
I've been here over 5 years and I still don't know what it means...

For those worrying about potential abuse (remember this would only happen within the designated Trial areas) one forum I used to moderate had a system whereby "deleted" threads were actually moved to a hidden forum to be reviewed. Such a system, if possible with this forum software, would allow the real mods/admins to decide if the "deletions" were correct.


 

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VileTerror self-explains:

After noticing the tags in a recent unsolicited advertisement post for an Inf "trading" website, I realize we probably shouldn't be having the discussion on how to solve the problem in that thread. That post is just going to get mod-deleted (and hopefully soon).

So, let's see if we can't come up with some solutions to this problem.
The bolded part, along with account banning, is the solution. It just makes it neverwas.


Dec out.

 

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Originally Posted by Decorum View Post
The bolded part, along with account banning, is the solution. It just makes it neverwas.
It's not like they'll just make a new account or anything. And then their site gets to be advertised on the forum for hours on end each time while we wait for a mod.


 

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Quote:
Zikar goes local:

Maybe restrict trials to trials forums? Have a number of trusted community members mods those forums (and only those forums) to remove spam (and only spam).

Thus, new players can ask questions and get help, but the spam is contained, plus there'll be more mods to deal with it in those sections.
I'm certainly on board with such an idea. It would help the Ocho enjoy his holiday weekend better.


Dec out.

 

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Forbin_Project pulls out the big guns:

Detonating nuclear warheads in the atmosphere above them and let the EMP shut them down.
From orbit. It's the only way.


Dec out.

 

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Zikar notes:

It's not like they'll just make a new account or anything. And then their site gets to be advertised on the forum for hours on end each time while we wait for a mod.
True, I always forget the mod presence is a little lower here than I'm used to. Most of the places I frequent, each board has two or three mods, usually in different time zones or on different schedules so most spam doesn't last more than an hour or two. But those are not "official" places and all the mods are volunteers, so I'm not sure how that might cause problems mentioned earlier in the thread here.


Dec out.

 

Posted

Here's a really far out there solution. Don't click on any of the threads.

It's worked wonders for me and it hasn't taken any effort because they aren't even trying to hide them. So far it has been as hard as not clicking on banner ads on pretty much every website in existence.

I'm not saying it's cool they are flooding these forums, but going all forum-nazi on them is pretty stupid. Just report the thread and move on, nothing more is required of you. Do that and you have done your good deed to protect this game for yet another day. Also you only need to report it once and only to the forum moderators. People like Posi, don't need to be told about it.

I really don't think it requires any additional solution than already exists. Report, delete, life goes on.

Or, as someone upthread mentioned, give players mod rights and see how quickly the ****-storm happens lol.


 

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Originally Posted by Golden Girl View Post
There isn't one
There should be one. This isn't a fan-operated and moderated website, it's an official, company-owned, operated and controlled website and as such it requires that company presence at all times. For their own protection, if for no other reason, they should have at least one moderator on duty, monitoring and policing these forums, at all times.

Not having a moderator for even a few hours leaves them liable for anything that happens here. Legally liable. Which is bad for them.


 

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Originally Posted by Luminara View Post
There should be one. This isn't a fan-operated and moderated website, it's an official, company-owned, operated and controlled website and as such it requires that company presence at all times. For their own protection, if for no other reason, they should have at least one moderator on duty, monitoring and policing these forums, at all times.

Not having a moderator for even a few hours leaves them liable for anything that happens here. Legally liable. Which is bad for them.
No business can police everything that happens on their premises every single second of the day over every square inch. Even when they have a personal incentive to do so (e.g., to stop shop lifters), they can't have that kind of omniscient view of everything at all times.

Courts take into account the *reasonable* procedures a business has in place to protect itself and its customers and whether they adhered to their own procedures.

Stories of winning lawsuits of negligence are overinflated in the retelling, because most of them get dismissed, don't win, or are settled out of court just to get rid of the nuisance and the court fees.

No one is going to win any damages because they were exposed to nasty stuff on these boards because the Mod went home to sleep and only caught things the next morning. Ain't gonna happen.


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Originally Posted by warden_de_dios View Post
Why do you say that?
Because they're correct.

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I can go by a Bootleg of Avatar for $5 bucks, cost 5 times that to get it at Target. Just because the shady internet site selling cheap influ in large chunks doesn't mean the customer wouldn't pay twice as much for half the amount if that influence was being sold in the same place we buy server transfers, renames and respecs.
Thing is, lots of people are happy getting significantly cheaper knockoffs and will go after such when available.

You obviously missed the part about:

Wrecks the market. All you do with this is drive the cost of EVERYTHING up, and all the desirable items are hoovered out and completely unavailable.

We ALREADY have issues with purples and PVP IOs going off-market to be sold for in-excess of the inf cap.

You also, just as obviously, missed the part about:

Creates a dichotomy between players on a budget and players with large amounts of free cash.

Sure, the extra business might be good for Paragon. For a while. But when people realize that you can essentially just BUY everything in-game for cash (not inf), all the people on budgets (who are getting shut out by people who may not care as much but have tons of cash) will bail.

Cue cascading supply failure at this point.

Sorry, you should NOT be able to buy stuff in-game for cash. The boosters are a specific exception. The powers and costume options granted by them are trivial and don't make a massive difference in game play. Being able to come into the game at L1 and plunk down a couple hundred bucks and have the inf to buy 5 purple sets would be unbalancing in the extreme.

This game equalizes based on individual effort. Those who put in the effort get the good stuff. Those that don't, don't.

The minute Paragon starts selling inf, I'm done with the game.



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Posted

I hate to say "I told you so," but back when everyone was clamoring for removing or gimping the e-mail system because of spam, one of the points I made was that if the e-mail system were nerfed enough, the spammers would move on to more annoying means of spamming people. In Issue 16, they changed the e-mail system so that you have the option to block e-mail from everyone except your friends and/or supergroup mates.

Whether you think this was a good or a bad idea, one of the side effects of shutting down this avenue of spam is that the spammers are going to resort to new, more annoying ways of spamming people. Seriously, did anyone think they would just give up?

Honestly, if I were a spammer, I can think of many different ways of spamming that are much more annoying, and I've seen some of them in use already. Posting messages here on the forums is one of but many. I hate to say it, but we're never going to be rid of spam completely unless you shut down all communications between players entirely. (Or get rid of the Invention System; there was no spam before Issue 9. But that's another interesting discussion for another day.) Frankly, I don't understand why it's such a big deal. It's not like we've never seen spam before. Just ignore it, or report it if you're motivated enough, and get on with your life. On the good side, at least spam in City of Heroes has always been relatively low-volume compared to e-mail in general and in other games.

What's kind of depressing is that I'll bet it's working pretty well. I'd bet that there are some weak-a** people who saw the post, went to the site, and thought, "Hmm, that's not a bad price," and generated sales. These people are stupid. For one thing, they either don't understand that these companies are run by criminal enterprises, or they're so naive as to think that they're "honorable thieves" that would never do anything as shady as stealing the credit card number they're using to buy the product to, oh, I dunno, maybe pay for more accounts to use to spam people!!? For another, by supporting the spammers, they are in a very direct and profitable way saying, "Hey, this advertising may be annoying, but it really works!" So if spamming is rewarded, guess where the spamming company is going to be reinvesting some of their money?

True story: Whenever a telemarketer calls me, I tell them that even if I desperately wanted their product and they were offering it to me for a killer price, I'm not going to buy it over the phone. They almost always ask me why I would do that. I tell them because that would be rewarding their company for making unsolicited telephone calls to my house, which would in turn lead to more unsolicited telephone calls to my house, and I want to send a clear message that advertising by unsolicited telephone calls to my house does not work. (I also ask them for the name of the company they work for and tell them to remove my telephone number from their calling list, of course.)


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Originally Posted by Hyperstrike View Post
[abridged version]

Creates a dichotomy between players on a budget and players with large amounts of free cash.

But when people realize that you can essentially just BUY everything in-game for cash (not inf), all the people on budgets (who are getting shut out by people who may not care as much but have tons of cash) will bail.

Being able to come into the game at L1 and plunk down a couple hundred bucks and have the inf to buy 5 purple sets would be unbalancing in the extreme.

The minute Paragon starts selling inf, I'm done with the game.
Not me. I'd go out proving a point. See, I'm lucky enough to have a moderate disposable income, and I could likely afford to buy a moderately serious wad of influence. I'd be insufferable about buying it, too. I'd be "that guy" who would purple-out all of his characters, even the throw-away ones that I care nothing about.

I'd lord it over everyone on the forums. "Yeah, I deleted Mr. Foomonkey yesterday, including his purple sets that cost me over a hundred bucks. What? Oh, because I can. Hey, it's only money. Yeah, I posted video proof of it on YouTube, you can go watch it yourself. No, I'm not going to give you stuff, go out and get your own durn job!"

I'd constantly say stuff like, "You're running a task force? LOL I just bought mine. It took you four hours, it took me 10 seconds. I think I'm going to go watch the Lord of the Rings trilogy with the time it's taking you to get what I have on that character. Or maybe I'll take five minutes and have it on all of my characters."

Obviously, I think the idea of Paragon Studios selling influence is a terrible one. I'd probably quit the game in pretty short order too, but not before twisting the knife as much as I can to prove what a boneheaded move it is.


We've been saving Paragon City for eight and a half years. It's time to do it one more time.
(If you love this game as much as I do, please read that post.)

 

Posted

What if there was a system that did something along the lines of 'genericize' the post/thread if it's been reported a few times? Although it still leaves a thread called 'Thread Awaiting Moderation' or something, it hides the advert until a mod can come along and approve or delete it. I don't imagine it would take very long for five people to report a RMT advert.

On the note of Paragon Studios selling inf, I would be one of the people who wouldn't likely be a subscriber for much longer.


 

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1. Get more mods.

2. Make sure those Mods will mod.

3. Success!


And I've decided that after I've PMed every red name I saw on last night about "that thread", and got a reply that it looked like a Mod had taken care of it, and then it still being here today....I'm going to keep that thread front and center, since they don't seem to be able to find it as easily as I can.


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Posted

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Originally Posted by Aggelakis View Post
Not only no, but HELL NO. I have witnessed a bajillion newbies (not noobs) go from "eh, this game is neat, I'll think about subbing at the end of my trial" to "wow, this community is awesome, I'm totally subbing RIGHT NOW!" in the space of one thread. Every account needs to have access to the forums, whether they will utilize it or not.
A bajillion? Really? I've seen a few but nowhere near a bajillion.

Quote:
And anyway, help channel is still broken... selecting the Help tab and submitting your question still results in an error that /help does not take any args. (/help opens the support window now.) The Help tab still has not been updated to the new /hc command to talk into the Help channel. A newbie isn't going to know what the hell that error means.
Well they should fix the Help channel then. Trial accounts can't use broadcast, which is where I hear a lot of the newbie questions, so they have to go to a populated area and use local otherwise...which usually means Atlas Park, mecha of knowledge that it is...

Quote:
Originally Posted by TonyV View Post
I hate to say "I told you so," but back when everyone was clamoring for removing or gimping the e-mail system because of spam, one of the points I made was that if the e-mail system were nerfed enough, the spammers would move on to more annoying means of spamming people. In Issue 16, they changed the e-mail system so that you have the option to block e-mail from everyone except your friends and/or supergroup mates.

Whether you think this was a good or a bad idea, one of the side effects of shutting down this avenue of spam is that the spammers are going to resort to new, more annoying ways of spamming people. Seriously, did anyone think they would just give up?
You think a forum thread that you can ignore is more annoying than all those messages you have to manually clear out of your email? The "friends and supergroup only" setting is the best thing to happen to email since....or rather until the ability to mail myself stuff.


Eva Destruction AR/Fire/Munitions Blaster
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Arc ID#161629 Freaks, Geeks, and Men in Black
Arc ID#431270 Until the End of the World

 

Posted

Quote:
Originally Posted by TonyV View Post
I hate to say "I told you so," but back when everyone was clamoring for removing or gimping the e-mail system because of spam, one of the points I made was that if the e-mail system were nerfed enough, the spammers would move on to more annoying means of spamming people. In Issue 16, they changed the e-mail system so that you have the option to block e-mail from everyone except your friends and/or supergroup mates.

Whether you think this was a good or a bad idea, one of the side effects of shutting down this avenue of spam is that the spammers are going to resort to new, more annoying ways of spamming people. Seriously, did anyone think they would just give up?
I can say "I told you so" also. I recall your thread and I posted in it that WE DON'T CARE if the spammers try something new. If they come up with a new tactic, we will address that tactic when the time comes. We're not going to be 'held hostage' by the fear that they might get more annoying.


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Quote:
Originally Posted by TonyV View Post
(Or get rid of the Invention System; there was no spam before Issue 9. But that's another interesting discussion for another day.)
There was RMT spam before Issue 9. There was RMT spam before Issue 4. i don't recall seeing it offhand, but i'd bet there was RMT spam since before Issue 1. That said, it was generally uncommon, but i'd seen it at least as far back as Issue 4.

Personally i support the suggestion of limiting trial accounts to posting in a few sections of the forums, but otherwise feel there's not much that can be done to eliminate spammers. Honestly, i think that the posting of RMT spam here is a sign of desperation. Not only are the readers of the official forums a minority of players, but we are the portion of the player population least likely to need or want the services of these companies, and the most likely to be aware of the dangers of using them.


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