Recipe Inventory Gone: Bug from Hell


 

Posted

I began with an Absolute Amazement, and a couple Mako's Bites.

I went to Wentworths. One of the Mako's Bites disappeared. I figured "oh well". I took up the recipes that I had bought. They too disappeared. The Absolute Amazement and one Mako's Bite still remained.

I did an ITF. At the end I checked my recipe inventory. The number at the bottom indicated 12/25. However, no recipes showed. Here's the screenshot: http://img.photobucket.com/albums/v6...screenshot.jpg

Logging off and back on did not fix it.

I submitted a petition. The response I got:

Quote:
Hello,

Thank you for your report. The Quality Assurance Team will be evaluating this report to determine a resolution for the issue. If this issue is confirmed as one that requires change, it will be placed on a list and prioritized along with any other issues that exist in the game.

Some high-priority issues are scheduled to be fixed within days or even hours of when the issue is first discovered. However, most issues take several weeks or months before a fix is designed, constructed, tested, and eventually passed into the live game environment. We hope you'll understand if you don't see a fix to your issue right away.

You can watch the City of Heroes/City of Villains message boards and website at http://www.cityofheroes.com or http://www.cityofvillains.com for any updates to when a fix will be implemented.

If you need direct assistance due to a mission or connection issue, please file a separate petition using the /petition command or Support menu option in-game. You can also create a ticket online by visiting http://help.ncsoft.com.

Regards,
GM Tornado
City of Heroes Support Team
What the hell?! "We'll fix it someday" and no indication that I'll ever get my stuff back. Sure, I could buy the stuff again but what if this happens again? It's one thing to think "I'll just avoid Wentworths and trade player to player" it is another to know the entire invention system is unavailable.

To hell with this. I'm playing LOTRO until I get a response that they're fixing this and that I'm getting my stuff back.

69 month vet signing off.


Together we entered a city of strangers, we made it a city of friends, and we leave it a City of Heroes. - Sweet_Sarah
BOYCOTT NCSoft (on Facebook)
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Governments have fallen to the power of social media. Gaming companies can too.

 

Posted

Check your 'Hide' options in the recipe window, and make sure that nothing is marked.


 

Posted

From the text of that message, it looks like the standard response to a /bug report, not a /petition. Like the message states, send in another /petition for direct assistance.

Make sure you include something like "Please help me recover my missing items". I hope that works out better for you.

But before you do:
Click that box in the lower-right corner of that window.
You might have accidentally selected "Recipes missing ingredients".

If you uncheck it, they will probably show up for you again. I don't think anything is really missing.


 

Posted

Quote:
Originally Posted by Ironblade View Post
Have a nice day.
FYI, ranting and making threats are generally not productive in any context.
If I was you, I wouldn't disrespect Steele. You would do the same-thing if it happened to you, heck I would too. If it comes down if she accidentally clicked hide recipes missing salvage, oh well? People have a bad day, everyone also makes mistakes.
Shouldn't disrespect a lady, and a vet from the gulf war.


Hope you have a nice day, Ironblade.
FYI, being an *** is generally not productive in any context.


Largest and Most Active Group on Exalted! Daily Teams, events, raids, trials, task/strike forces! /chanjoin OOCIC - 7Servers, 20bases, 8 bases in top 100! - We have ventrilo and forums!

 

Posted

It's not usually a threat when it is carried thru


/gignore @username is the best feature of this game. It's also probably the least used feature.
Quote:
Originally Posted by Nights_Dawn View Post
Hazy is right
Can't get enough Hazy? /chanjoin robo's lounge today!

 

Posted

i would be very angry too.

I have made silly stupid mistakes like not having the settings right or buying instead of selling all kinds of stuff.

But if you are gone and they dont fix the bug can i has ur stuff.


 

Posted

Quote:
Shouldn't disrespect a lady, and a vet from the gulf war.
Uh.

Quote:
It's not usually a threat when it is carried thru
... Uh.


FYI, it's best not to jump to your friend's help if you're doing such a terrible job at it.


 

Posted

Whether the recipes were hidden was the first thing I checked.

Support has gotten back to me and said they are looking into it.


Together we entered a city of strangers, we made it a city of friends, and we leave it a City of Heroes. - Sweet_Sarah
BOYCOTT NCSoft (on Facebook)
https://www.facebook.com/groups/517513781597443/
Governments have fallen to the power of social media. Gaming companies can too.

 

Posted

Not sure if this will help but have you tried resetting your windows. It's something like Menu>options>window>reset window


 

Posted

Quote:
Originally Posted by Nihilii View Post
FYI, it's best not to jump to your friend's help if you're doing such a terrible job at it.
Uh...

I just lol'd.


Largest and Most Active Group on Exalted! Daily Teams, events, raids, trials, task/strike forces! /chanjoin OOCIC - 7Servers, 20bases, 8 bases in top 100! - We have ventrilo and forums!

 

Posted

Quote:
Originally Posted by Its_Me_Matt View Post
If I was you, I wouldn't disrespect Steele. You would do the same-thing if it happened to you, heck I would too. If it comes down if she accidentally clicked hide recipes missing salvage, oh well? People have a bad day, everyone also makes mistakes.
Shouldn't disrespect a lady, and a vet from the gulf war.


Hope you have a nice day, Ironblade.
FYI, being an *** is generally not productive in any context.
I don't think that what Ironblade posted was in the least bit disrespectful, regardless of Steele's gender or veteran status. Ending an angry post with a "and I'm leaving and you should pay attention because I've been here a long time" type of statement is going to get one the standard responses. I thought Ironblade's answer was right on the mark, actually.

Storm


Serenity is not freedom from the storm, but peace amid the storm ...

 

Posted

As of noon today Support got back to me and fixed it. All is well that ends well.


Together we entered a city of strangers, we made it a city of friends, and we leave it a City of Heroes. - Sweet_Sarah
BOYCOTT NCSoft (on Facebook)
https://www.facebook.com/groups/517513781597443/
Governments have fallen to the power of social media. Gaming companies can too.