Customer Service thanks


Bananas

 

Posted

I know people complain a lot about slow response times for GM support but I thought I'd just say a huge thanks to GM_Darren who was talking to me within 5 minutes of me petitioning a bugged mission and was extremely helpful and polite. My favourite used to be GM_Charles but I think there is a new contender for Favourite GM of the month


 

Posted

I second that; GM_Darren sorted my woes out at lightning speed when I bugged him at least a couple of times on one villain mission - like the whiny little girl my toon was (I was role-playing at the time, of course... )

Kudos to GM_Darren!


 

Posted

I agree. When I've had trouble and Darren helped I've felt..cared for.


Defiant:
Cunundrum, Defender (Generic Supergroup 101)

Other servers too.
New Global: @cunundrumEU

 

Posted

Nice post. It's great when you're in Customer Service to get a "thankyou"

doesn't happen often enough. Props to you for takign time out to say this



"You got to dig it to dig it, you dig?"
Thelonious Monk

 

Posted

When I had the unfortunate situation of not being able to log into my main, Wolfsbane (If you have to know, I logged after a failed Hami-raid) and somehow Hami's bum swallowed him!), the GM team were awesome, and to this day I have nothing but respect for the team.


@Wolfybane
-Defiant Server-
H: Wolfsbane(50 MA/ReGen), Orthoclase(50 Stone/Axe), Dreamhunter (50 Ill/Storm)
Daybreak(50 Fire/Kin) Tygrrforce (50 Hooman PB), Tygrrstryke(50 NRG/NRG), EbonWolf(50 WS)
V: Spektor(50 Spiddy)

 

Posted

[ QUOTE ]
I'd just say a huge thanks to GM_Darren

[/ QUOTE ]While mine wasn't as prompt, he did help move my MM when she was suffering a terminal zone bug.

GM_Raoul is also very knowledgable, entertaining every query I had about costume parts.


Tyger (50), Mutation-Controller Mind/FF - oldest Mind/FF on Union
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

GM_Emily helped us out at 1AM on a failed Imperious TF when the big NICTUS dude died and wouldn't rez for us. Prop's to GM_Emily!


Defiant 50's
Many and varied!
@Miss Chief

 

Posted

A while back GM_Emily helped me and a couple of friends out when a mission borked. Always my thanks GM_Emily and all the GMs for their help.


 

Posted

Just adding to this that Darren has helped me out a few times too. Once was on an ITF and Rommy would not stop running and within literally 2 minutes of sending the petiton he was talking to the leader and had sorted it for us.

I felt so well looked after a sent another petition with praise and apologising for sending a useless petition but they thanked me for the thanks..... I wish i had posted about it on here also but i wasn't a forumite back then.

3 cheers for GM_Darren!


CoH PvP SG = SuperUnion - Co-Leader - Union/Freedom
CoV PvP VG = Disruption - Co-Leader - Union/Freedom
Global = @Rent & @Rent.

Playgroup are all **** - Global Handle

 

Posted

I wonder if you get extra slots with those too


CoH PvP SG = SuperUnion - Co-Leader - Union/Freedom
CoV PvP VG = Disruption - Co-Leader - Union/Freedom
Global = @Rent & @Rent.

Playgroup are all **** - Global Handle

 

Posted

He'd be a bit stuck on what to pick at level 12


"Well, they found my diary today.
They were appropriately appalled
at the discovery of the eight victims
They're now putting it all together.
Women wrapped in silk
with one leg missing
Eight legs, one body, silk,
spider, brilliant!"

 

Posted

All my petitions haven't received any feedback. I WANNA TLK 2 DARREN!!!


 

Posted

a GM ? i thought they were a myth


 

Posted

Yeah, GM_Charles is teh bOm'! Proper english name as well...
Gotta love'im! 'eees our baby!


 

Posted

Kudos to the customer service peeps! In all my dealings with them since, oh, around Issue #9 or #10 or so, they've been friendly and helpful and at times unbelievably quick to respond!


@Nanas (on Defiant)

 

Posted

[ QUOTE ]
I liked GM_Charles...

http://files.incessant-logic.net/ima...les-powers.jpg

I'd have loved that tank.

[/ QUOTE ]

Wow! I’ve never seen a GM live before (they’ve always been on chat). If they all have characters that are that cool how do I bork a mission enough to get one to visit me?