Random Crashes / Freeze problem.
By
BlackQ,
Posted on: 2008-05-28 18:52 in ALL ACCESS Gameplay Technical Issues Bugs
This sounds very similar to my experience, within the 1st year of the game. The way I got around this was 2 fold. (1) I got broadband (2) I upgraded my computer.
I'm no computer expert, but a lot of my early problems were RAM related... you don't mention what spec your computer is? or if it's a destop/laptop?
You will need to give more information, before a better answer can be given. Have you contacted support at all?
Main 50 & Badger Nine Claws Claws/Regen/Body
Other 50's Ph10x Brute Unjust Law Tanker Samantha Urai Scrapper Codename 1250 Scrapper
Cepheus Defender Nilus Scrapper Electro Field Blaster S.PONGE Tanker
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
3070MB RAM
740 GB
NVIDIA GeForce 9800 GTX
Windows Vista Home Premium (6.0, Build 6000)
Well im not quiet sure how to a full view of your system this was all i could gather.
I've had pretty much the same thing. My PC is 100% stable doing anything else, it's been primed for 17hours. I have no clue what's causing it as my PC was only built a few weeks ago. I also created a thread about it and didn't really get any answers. So this is kind of a bump!
[ QUOTE ]
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
3070MB RAM
740 GB
NVIDIA GeForce 9800 GTX
Windows Vista Home Premium (6.0, Build 6000)
Well i'm not quiet sure how to a full view of your system this was all I could gather.
[/ QUOTE ]Nice spec. Much better than my computer. Surprised you're having problems... the only thing I could suggest from that is :-
(1) Are your drivers upto date? (but they should be as sounds pretty new)
and (2) other people have had problems with vista and CoX. Can't help you with that one thou, as have no experience of vista whatsoever.
Sorry I couldn't help much more. What did Support say when you contacted them?
Brainwave. Just thought of this. Enter CoX in safe mode, then reduce your graphic settings, so that Water Detail and Bloom (in particular) are at lowest settings. This helped me recently when my game was responding poorly. However, this might not be your problem, but worth a try anyhow.
Main 50 & Badger Nine Claws Claws/Regen/Body
Other 50's Ph10x Brute Unjust Law Tanker Samantha Urai Scrapper Codename 1250 Scrapper
Cepheus Defender Nilus Scrapper Electro Field Blaster S.PONGE Tanker
I am also having similar problems, although the occasional error message I am getting is that the graphics driver has stopped responding, but the symptoms are the same.
My setup is
AMD Phenom 9750 (125W edition dont ask what a pain that became) Quad 2.4GHz
ASUS M3A Motherboard
4GB DDR2800 RAM
1GB 8800GT
Windows Vista 64 Ultimate.
Any help would be appreciated. The OS is fully updated as is all the drivers ect.
Edit: So that you know the game runs smooth (lowest I have seen the FPS drop is in a big 8 man team and then it only drops to about 43 from 60).
I can play crysis on high settings with no problems and no crashing. Same goes for Call of Duty 4.
It only appears to crash whilst playing CoH.
Well the C++ runtime error is your biggest clue try Googling the error text exactly as its displayed, Vista is trying to tell you something the question is what 
.
Check all of your drivers are up-to-date especially the Graphics ones but it could be anything so do them all being a new PC does not mean its drivers are its components could have been on a shelf for a good 6 months before being built.
If you have two sticks of 2 gig ram you could try removing one of them, if you have anything else installed sound cards etc if the diver updates does not help then removing all of them may help even if you play the game without sound and it still crashes its all eliminating the many potential conflicts the PC has.
When it crashes have some diagnostic software installed and see how hot things are running CPU and GPU if your good with a finger try having the side off and touch the heat sinks NOT the boards themselves the graphics cards heat sink can be hot as in uncomfortable but not burning hot same as the CPU heat sink.
Best of Luck 
I have the same problem and I run NVIDIA GeForce 8800 GTS
As you run NVIDIA GeForce 8800 GT and NVIDIA GeForce 9800 GTX it is highly possible we have a gfx driver error here. Something that I occassionally get as warning during a crash like this.
- The Italian Job: The Godfather Returns #1151
Beginner - Encounter a renewed age for the Mook and the Family when Emile Marcone escapes from the Zig!
- Along Came a... Bug!? #528482
Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
- The Court of the Blood Countess: The Rise of the Blood Countess #3805
Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!
Already had my drivers updated So im not sure if that is the problem. The computer is not like wow thats hot more like... mmmh. Still having the crashes.... Anyone has an answer?
Also seeing this problem after several hours playing
Vista Ultimate
Quad Q6600
Nvidia 8800 GTS 512
4 Gb Ram
Latest Windows updates applied.
Several common factors here
Vista
NVidia GPU
Quad Core Intel CPU
Lots of RAM
Guess its time to check the drivers are up to date.
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
Bah edit option has timed out
Anyway Graphics drivers are currently at the latest version according to NVidia's site.
Would be nice to know if anyone is having this problem on XP
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
Things I found out.. (I an't even play for 10 min on my new rigg)
- Vista 64 is not going ok with latest NVIDIA drivers. The gfx crash is on one of the NVIDIA files in system32
- I actually get some blue screens ones in a while.
- NVIDIA forum states from other users with this problem on the 8800 gst 512mb that the error appeares in all kind of different games. Not only COX. But COX seems to have more problems with it then Age of Conan in my opinion / testcase.
As I had just bought all my stuff.. I have send my rigg to the shop so they can test out my findings. And see if there is a solution for it. My idea at the moment is that Vista 64 and the latest NVIDIA drivers have a compatibility problem.
- The Italian Job: The Godfather Returns #1151
Beginner - Encounter a renewed age for the Mook and the Family when Emile Marcone escapes from the Zig!
- Along Came a... Bug!? #528482
Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
- The Court of the Blood Countess: The Rise of the Blood Countess #3805
Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!
Surely it would have been quicker to try an earlier driver version?
Incidentally, which driver version were you using? I just got a new rig, and part of it is an 8800GT...
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
I tried the driver from the cd.. 165 I believe.. and the driver from the NVIDIA site 175.16. Something like that.. The numbers are from memory.
Basically the same probs with both old and new drivers.
http://forums.nvidia.com/lofiversion...hp?t46431.html
http://forums.nvidia.com/index.php?showtopic=61150
- The Italian Job: The Godfather Returns #1151
Beginner - Encounter a renewed age for the Mook and the Family when Emile Marcone escapes from the Zig!
- Along Came a... Bug!? #528482
Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
- The Court of the Blood Countess: The Rise of the Blood Countess #3805
Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!
Hmm... I take it you're not running SP1 on your Vista x64 installation, due the Dutch one not being ready yet?
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
It's happening the same to me, I've already downloaded drivers from Nvidia website twice, and after a few days playing fine, got this:
http://wer.microsoft.com/responses/Respo...3f134a8518#here
Already used DxDiag too:
System Information
------------------
Time of this report: 5/23/2008, 17:01:51
Machine name: PC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: IEESA
System Model: System Product Name
BIOS: BIOS Date: 02/29/08 09:39:38 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz (4 CPUs)
Memory: 2048MB RAM
Page File: 480MB used, 3459MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
DxDiag Previously: Crashed in DirectShow (stage 1)
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_11701462 &REV_A2
Display Memory: 512.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Monitor Plug and Play
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6902 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/25/2007 11:17:00, 5767808 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: no disponible
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/25/2007 11:17:00, 7426112 bytes
Device Identifier: {D7B71E3E-4551-11CF-246D-7B3103C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0611
SubSys ID: 0x11701462
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.
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[ QUOTE ]
Hmm... I take it you're not running SP1 on your Vista x64 installation, due the Dutch one not being ready yet?
[/ QUOTE ]
I have tried with (by downloading it from the site even though it isn't out yet) and without (after the re-install).
Both times I got the same crashes. It's not SP1 unless the official dutch version is repairing that which is not yet in the downloadable version.
- The Italian Job: The Godfather Returns #1151
Beginner - Encounter a renewed age for the Mook and the Family when Emile Marcone escapes from the Zig!
- Along Came a... Bug!? #528482
Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
- The Court of the Blood Countess: The Rise of the Blood Countess #3805
Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!
I run a Nvidia 8800 GTS. I have updated too the newest nvidia driver.
AMD Athlon 64 x2 Duel core processor 4600.
Atleast 3500 Ram.
I run on XP Professional.
Up until this week, i have not had any crash problems. However today was the first day I experienced it.
I had entered a mission and got one or two smaller lag spikes at first. They stayed for approx 2-5 sec, then it was a little playing then another lag spike. Until the big and major one came. Now the entire game freezes. i am unable too alt-tab, however my skype call still works.
Then the crash comes. It is a bluescreen and a restart of computer. I fired up CoH again then finishes the mission and enteres the next one, then the same thing happens again.
Now this crashing thing started to happen about 4 hours ago. Prior too that I was hit by the ghost city bug a few times. And earlier today (i have had some marathon).. no problem what so ever.
Relogged and then finished the mission then went on another mission and got hit by another such crash.
I have done no major changes this week... not even smaller. Logically I should have had alot more crashes this week if it was a driver issue. This problem baffles me.
Lady Arete on Unionhandbook
My Excel Badge tool
I get a similar problem, after an hour or so playing game crashes and my screen goes blank, I can hear the game sound looping but that's pretty much it, I have to press the computer restart button since I can't do anything else not even Ctrl+Alt+Del works).
It started happening since last patch, but then, I also downloaded the 175.16 Nvidia drivers for a 8800GTX at roughly same time. I tried reinstalling them but nothing. I'll try using an older version before petitioning and see how it goes 
Did a little Validate files, ran the ccleaner and ran a through disk frags.. worked well after that... weird.
Lady Arete on Unionhandbook
My Excel Badge tool
I have about the same problems on nvidea drivers 175,12 175,16 175,63 and 175,70.
The problem does not occur on 174,74 however, I cant use that driver due to a fan bug in the driver code.
At the moment I am running a leaked beta of 175,80 and it looks to be the first stable 175 series driver.
I would suggest trying that one.
(My setup is;
AMD Quad Core Phenom @ 2.21 ghz
MSI Geforce N9800GTX T2D512
ASRock ALiveNF5-eSATA2+
ST3500320AS ATA Device (465 GB, IDE)
2GB RAM
I run the game on Max settings @ 1600x1200 )
Hmmm, went back to 169.25 driver and so far the dcing problem hasn't happened again so I guess that the 175.16 is also bugged for Vista 32 bit
I have my rigg at the shop as I still fal in warranty. They are actually replacing my motherboard after testing.
I have a Maximus Formula Mother board
- The Italian Job: The Godfather Returns #1151
Beginner - Encounter a renewed age for the Mook and the Family when Emile Marcone escapes from the Zig!
- Along Came a... Bug!? #528482
Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
- The Court of the Blood Countess: The Rise of the Blood Countess #3805
Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!
FWIW, brand new rig built over the weekend, consisting of:
E8400 Intel Core 2 Duo CPU @ 3ghz
Gigabyte GA-P35-DS3L Motherboard with latest BIOS
4 gig Corsair 800mhz RAM
nVidia 8800GT running latest video drivers
Vista x64 Ultimate Edition
Currently running smooth as silk, not a single crash in ANY games so far. Never seen CoH looking so good, and smooth.
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
[ QUOTE ]
FWIW, brand new rig built over the weekend, consisting of:
E8400 Intel Core 2 Duo CPU @ 3ghz
Gigabyte GA-P35-DS3L Motherboard with latest BIOS
4 gig Corsair 800mhz RAM
nVidia 8800GT running latest video drivers
Vista x64 Ultimate Edition
Currently running smooth as silk, not a single crash in ANY games so far. Never seen CoH looking so good, and smooth.
[/ QUOTE ]
Nice!
I always smile at people calling them "rigs" though. It's not an 18 wheeler truck you've got there (but I suspect the fantasy that it is could be the reason they get referred to as such, by males anyway).
Hi, im having this wierd random crash/freeze problem with CoX. I am having this problem since the day i bought it (A week ago) and its kinda annoying now, for example when im making a character, or when im doing any sorts of missions. Even if im not doing anything at all. When it "Crashes" the screen first freezes and then it goes black. And when i mouse click it turns gray and get the 3 choice tab to cancel it, wait until it works or find the source of the problem. Actually the last option simply dosint work as it directs me to the microsoft site and says it dosint know the source of the problem. Oh ye, and like 5 minutes ago i decided to wait and then it gave me a clear error. Something about Runtime error C++ ? Or something like that, thanks for in advance.