Texas Justice

Hasn't happened to me, sorry.

Can you give some system information? What OS, what service packs for the OS, 32 or 64 bit version of the OS, amount of memory, installation location for launcher and game, using the Run as Administrator option if in Win7 or WinVista, is the account an administrator account or limited account, color and type of undergarments (oops, nevermind, that's just my normal DOM curiousity ), anything else you think might be relevant about your system or internet connection.

Or you could follow the instructions in Hyperstrike's [Guide] Asking for technical help on the forums thread to save many of the questions.

For those having lag issues, we need more information to be able to help narrow down your problems (and Paragon Studios and NCSoft will as well).

There is very little in your posts to start trying to troubleshoot, so I'll start with the basic information that would be helpful.

First, start with the instructions in Hyperstrike's [Guide] Asking for technical help on the forums thread. Be sure to paste the results from CoH Helper, HiJackThis and pathping into your posts.

Also, include some information about your connection. Is it Cable, DSL, FiOSSatellite, Dial-Up (yes, there are several still stuck on dial-up) or some other type of connection. If you know your bandwidth speeds that would be helpful (for example, is it a 1.5 Mb Cable connection, a 3 Mb Cable connection, 6 Mb Cable connection, etc.). Are you connecting with a wired ethernet connection, a usb connection or a wireless connection. Are you connecting directly to a modem, through a router or a combination modem/router (often called a gateway).

Include information about what is going on when you have these problems. Is it solo, teamed, in a league, running regular missions, in a mission map, in the outside world, in a TF/SF, in a Trial, in an iTrial, etc.

The more information you can give the better it will be for those trying to help you.

Also, be sure to file a support ticket with NCSoft. If you don't, they don't know that you are having trouble and can't look to see if it's a problem in any of their equipment.

I'd recommend filing the ticket by going to the https://support.cityofheroes.com site, logging in to your support account (separate account from the Master account or game account although they can use the same username and password, create a support account if you don't have one) and use the Ask A Question tab to file a support ticket.

Give as much information as you can using the questions I asked as a guideline. The more information that is relevant to your connection, when you are having the problems, how many teammates, what maps, etc, the better for them to help diagnose the issues. Run any and all tests that they ask you to run, even if they seem useless to you.

No way.

Nuh uh.

Nope.

Don't even think about it Cowboy.

The first thing I would try is to run a Repair from the launcher.

If that does not resolve the problem, I would delete the file and run a Repair from the launcher.

If you still have problems, follow the instructions in Hyperstrike's [Guide] Asking for technical help on the forums

[Guide] Asking for technical help on the forums

You give me too much credit.

Red_Gren is the real foodie and makes the meal plans for the Justice people.

I'm just one of the limiting factors in his decision making.

He's the one that took me to Schaub's and introduced me to the delights of the Fred's Steak Sandwich.

He's the one that took me to Holder's Country Inn and introduced me to their heavenly Bacon Waffles.

He's (unfortunately) the one that has convinced me to try other establishments attempts at making a Bacon Waffle (none come anywhere close to Holder's, some are barely Waffles or barely contain Bacon).

First off, welcome back.

Secondly, what is this Deluxe code and where did you get it? The more specific the information you give the better it will be for those attempting to help you.

With a retail box code, you should be able to log into your account on the NCSoft site, click on the Use a Serial Code link, enter the code in the box and follow the onscreen prompts.. It may ask which account to apply it to or it may tell you that the code is not valid for that account type. For example, there is a difference between EU codes and US codes. EU codes cannot be applied to a US account, and a US code cannot be applied to an EU account.

You can also try logging in to your account on the NSCoft site, click on Game Accounts, select your account name and then click the Redeem Code link on the right side of the screen. Enter the serial code and follow the onscreen instructions. Again, the code must be the correct type of code for the account you are applying it to.

If this is a code from a VIP Starter Pack, that cannot be applied to an existing account. It can only be applied to a brand new account.

I'd recommend sending a PM to Ghost Falcon about the newest trouble with the Market.

There is at least one character bound item in the pack (Catalyst) but that's only for when you Claim them, not when you open the packs.

As others said, it doesn't matter who opens the packs.

Janlee, if you splurge on one of those fancy rooms, I want a tour.

Congratulations to you both.

Nate, be sure to tell Matt and Joe that I said Howdy. I'll miss getting to see you at the Pummit, unless you drop in unexpectedly, which would be a good thing.

Melissa, you'll have to step up your posting again now. Also, this will require you to entertain us with karaoke at the Pummit.

Hey, if Matt can do it, you can do it.

How cunning.

He's in Marketing. He's not the one that makes all of the Marketing decisions. Sometimes, Marketing people propose an idea that those above them shoot down. It was happening with this game long before Black Pebble was hired. Marketing in the game industry is often a bit different from what players think it is supposed to be or what it might be in a different industry.

There are some things that have been changed for the better for players based partially on Black Pebble's input. He's had several open conversations with players in Beta soliciting feedback about things he saw being discussed in global channels and taken that input back to the rest of the Devs. Some of it has resulted in things being changed for the better.

As for the line in my signature, well, that goes back over a year. One of these days I'll put up the information behind it and that link will be a clickable link. Then it will be clearer for you.

Again, you don't know what his job is, you merely think you know.

Yes, Janlee. They announced it last Thursday. Here is a link to the Discussion thread that has all the details. That's the current discussion thread instead of this one.

Check the first post for the hotel phone number. When you call be sure to tell them that the group is the City of Heroes Player Summit. That will get you the group rate. The Garden Room (1 Bed) is $99/night and the Deluxe Room (either 1 Bed or 2 Beds version) is $109/night.

It's rather obvious that you have no idea what Black Pebble does.

One thing that he does is take the blame heaped on him by people that don't know what he actually does and he takes that blame without complaint.

He does so even when it is something he had no input on or something where the final outcome was not based on his input.

I know that they are aware of the problem and are working on getting a fix deployed.