Ariel_NA

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One problem I see with this plan Positron, scrappers and tankers won't be able to really hit a spydrone which is floating outside of melee range thus it creates an imbalance. Technically they could be followed around without being able to stop them.

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That is a valid point.
I suppose if it's team play and everyone cares so much about winning the fight, the tanker or scrapper could just call someone with a ranged attack on their team.

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Quick question:
Your numbers seem to indicate that the Rugged setting gives more mobs compared to the default setting? How was this tested?


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Read the OP...I ran the same mission 13 times. I logged every mob I fought.

Now, do my numbers jibe with what Cryptic says the slider does?
No, not necessarily.
Again, I was 26th level, and this was back when there were special rules at 25+ for bosses and stuff.

(Btw, my mission had no bosses on any of the settings in all 13 attempts.)

Unfortunately, the mission I picked may not have been the best for whatever reason. But it had a great looping map that you could kill everyone and end up back at the door, exit, visit hero corps guy who was only 500 yds away, reset, and reenter.
I also had maxed out my debt, so even doing the misssion 13 times only put me at half-level.

These numbers are not what I am seeing for Rugged and Tenacious at 33rd level..it is a whole other world.

I'm sorry about that. I suppose someday if you guys are nice to me, I'll run another mission 13 times for you and do all this again. I really might. I die alot with this character.

Now that I'm 33, I'm having problems with Tenacious.
Check out this screenshot.
(Btw, there were 7 other mobs in the room, not pictured, as I killed them all to take that screen.)

It's not just this mission, it's every mission. I guess that means the numbers definitely shift as you move away from 26 (my data) to 38 (Mantid's data).

That sounds fine to me.
In fact, I'm not sure that shift+number is all that great. The purpose it serves--selecting teammates--is wonderful, but that implementation leaves something to be desired.
Either you need to select it fast, like right now, or else they'll die, or else you just need to follow them, in which case clicking is usually fine.

Here is what I use for my emp defender (and a similar one for other support types). 1-8 on the numpad are all teammates, and all the surrounding keys are various heals and buffs:
numpad1 "team_select 1"
numpad2 "team_select 2"
numpad3 "team_select 3"
numpad4 "team_select 4"
numpad5 "team_select 5"
numpad6 "team_select 6"
numpad7 "team_select 7"
numpad8 "team_select 8"
NUMLOCK "powexec_name Dark Pit"
DIVIDE "powexec_name Recovery Aura"
MULTIPLY "powexec_name Regeneration Aura"
SUBTRACT "powexec_name Adrenalin Boost"
ADD "powexec_name Clear Mind"
NUMPADENTER "powexec_name Heal Other"
DECIMAL "powexec_name Absorb Pain"
numpad9 "powexec_name Fortitude"
numpad0 "powexec_name Healing Aura"

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Vaults (top priority!)


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Vaults were supposed to be in from Day One. If that's a top priority, I'd hate to see when the low priorities will be finished.

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A Sponsor option, where someone can invite someone to SG on a limited basis, pending approval by SG owner or by someone with SG add permissions.

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Yes, temporary SG membership. This happens in the comics, all the time, and comic books are your #1 source for this game.
Spider-Man has been in/teamed with the FF, Avengers, X-Men at one time or another.

Once CoV/PvP/base raiding comes out, this should be in.

Also, clarification and elaboration on super bases. You didn't really answer the question as asked in the "Ask Statesman #2" thread.

Thank you for your kind words, but I don't want you dying on my account.
Please make sure you check out Mantid's thread (or my post 3 up above), too.

I'd say if you are closer to level 26, mine might be preferable, but if you are closer to 38, assume that his numbers are more applicable to your character.

My problem with the search engine is that it doesn't support showing results by thread. This typically means that if you want to figure out how to slot your Stamina, or see the numbers for Stamina, and you search for something like "Stamina," you will get over ONE THOUSAND results to sort through when only about 50 of them are actually threads.

The old Cryptic search engine (pre-launch/beta client) supported the ever-so-simple solution of searching with -Re:
Using that, you would get (almost) exclusively results by thread, rather than by post.
For some reason, this search engine does not support that. Even using "-Re:[space]" doesn't work, presumably because it is still counted as only 3 characters and it ignores the space.

This version needs one of the following:
1) 3 character search
2) Search field allows -Re:
3) Check box for "show results as threads"

Darkness Eternal you might also want to check out Mantid's post:
Maximizing you mission XP

Tenacious, % Increase over Base: 30%

Rugged, % Increase over Base: 25%

Unyielding, % Increase over Base: 84%

Invincible, % Increase over Base: 67%

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This post would have been better if you had included no conclusions based on the character you were playing.


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Ignore that part, if you like. I do mention that problem to some extent in the "limitation" portion of my post.

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Your opinion that Rugged is the worst, for example, is based on the specific character you are using.

Blaster fight differently than Tankers for example. Any per minute or effeciency numbers for one doesn't apply to the other.

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Must disagree with you there. You said you just wanted numbers, not conclusions. Fair enough.
Rugged is the worst if you look at the numbers (ie., not my opinion).
Tenacious gives 5225 XP versus Rugged's 5456. That is a difference of about 4%. On the other hand, half of your Rugged mission will have +2 mobs. Tenacious will have none.
You are working much harder to gain 4% XP bonus. I don't care what your AT is--the reward is not commensurate with the risk and effort. No matter your build, AT, level of play, experience, computer quality, etc, it will take you longer to kill a mix of +2's and +1's than it will all +1's.

Rugged is the worst because every other option is better.

............... RUGGED...TENACIOUS
Total XP...... +23.9%..... +18.6%
Total Mobs... +17.4%..... same
# Spawns.... +24.1%..... -6.9%
Lone Mob..... +35.7%..... -28.6%
Two Mobs..... +23.1%..... +15.4%
Mob Level..... +0.64....... +0.44

............. Rugged...Tenacious... Default
Avg Level*..... +1.19....... +0.98....... +0.54
# of Spawns...... 36........... 27........... 29
1 Mob............... 19.......... 10.......... 14
2 Mobs............. 16.......... 15.......... 13
3 Mobs.............. 1............ 2............ 2
Total Mobs........ 54.......... 46.......... 46
Level +3........... 0............ 0............ 0
Level +2........... 20............ 0............ 0
Level +1............ 24.......... 45.......... 25
Level +0............ 0............ 4............ 21
Total XP......... 5456........ 5225........ 4405
Total INF........ 3784........ 3644........ 3076

Taking into account my 2,000 XP mission reward:
.............................. Rugged...Tenacious... Default
Total XP...................... 7456......... 7225......... 6405
XP Improvement....... +16.4%..... +12.8%

Taking into account my 2,000 XP mission reward:
.............................. Invincible...Unyielding...Rugged...Tenacious... Default
Total XP...................... 10367........ 8826......... 7456......... 7225......... 6405
XP Improvement....... +61.9%.... +37.8%.... +16.4%..... +12.8%
Time Taken................... 17.8.......... 16.2......... 13.9......... 11.8......... 10.8
XP/Minute w/bonus....... 581.9......... 545.5......... 536.4....... 613.1....... 592.5
XP/Min Improvement. -1.79%..... -7.94%..... -9.47%... +3.47%




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Additionally, noone seems to know how TFs and Trials are affected by the difficulty slider. I found several posts saying they discovered the hard way that the difficulty is affected, but that doesn't provide meaningful insight into how. Is it the leader? The highest level person?

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When you are in a TF if you click on the Mission tab you will see the TF set at Hard-Boiled, no matter what.
Unless there is a bug, the problem with TF's is the following:
1) People get 8 ppl and often not a good mix of AT's or experienced players
1a) With 8 ppl comes the 99.9% likelihood that all the people are not the same level
2) At 6 people the mission ramps up 1 level
3) With the current patch, bosses are already +1 level.
So you end up in a TF with bosses that are effectively deep purple to some people on the team...and with an 8-player TF, there are usually 2-4 bosses per spawn.
Even for the highest level player in the TF, the bosses will be purple (+2 colors for being a boss, then +1 for 8 players, and +1 for boss patch from Issue 3).

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I expect this is related to the general rule that anytime you had a 6+ team, missions would spawn +1 to the level they would have otherwise. Therefore, you've added difficulty with the slider, then the levels get bumped up again with 6+. +3/+4 enemies are doable in small doses. But if you have a large group (like when you have 6 people in a mission) they become deadly to most teams.

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4 is also a large bump in difficutly. 4 is when bosses become common in missions.

After finding myself in a couple of doomed Task Forces (but still trying!) as well as some nasty +9 purple Winter Lord battles (remember, the minions aren't treated as monsters), I found myself with over 30,000 debt.
I decided to test out the difficulty slider...extensively.
These tests were done using a 26th level Blaster in a "fresh" mission that required glowies to complete.
I defeated all the mobs in the misison 2 times "cold", then did the mission 5 times: once for each reputation level (in descending order). During these missions I took extensive notes. After reaching the bottom, I did the mission once more for general purposes.
I then did the missions in ascending order of difficulty/reputation and moved throughout the mission and attacked mobs in the fastest and most strategic manner possible. Over and over and over....

The following are the "bottom line" results, comparing slider levels to the base "hard-boiled" soon to be changed to Hero(ic?) according to Statesman.

.......... INVINCIBLE...UNYIELDING...RUGGED...TENACIOUS
Total XP...... +89.9%..... +55.0%..... +23.9%..... +18.6%
XP/minute.... +15.2%..... +3.53%.... -3.67%..... +8.80%
Total Mobs... +10.9%...... +6.5%..... +17.4%..... same
# Spawns.... +17.2%..... +6.9%..... +24.1%..... -6.9%
Lone Mob..... +35.7%..... +7.1%..... +35.7%..... -28.6%
Two Mobs..... same....... +7.7%..... +23.1%..... +15.4%
Three Mobs.... same....... same...... -50.0%..... same
Mob Level..... +1.95...... +1.38....... +0.64....... +0.44
Time........... +64.8%..... +49.7%.... +28.6%..... +9.0%

The following are a more detailed breakdown of the results:
............. Invincible...Unyielding...Rugged...Tenacious... Default
Avg Level*..... +2.49..... +1.92....... +1.19....... +0.98....... +0.54
# of Spawns...... 34.......... 31.......... 36........... 27........... 29
1 Mob............... 19.......... 15.......... 19.......... 10.......... 14
2 Mobs............. 13.......... 14.......... 16.......... 15.......... 13
3 Mobs.............. 2........... 2............ 1............ 2............ 2
Total Mobs........ 51.......... 49.......... 54.......... 46.......... 46
Level +3........... 25........... 0............ 0............ 0............ 0
Level +2........... 26.......... 45........... 20............ 0............ 0
Level +1............ 0........... 4............ 24.......... 45.......... 25
Level +0............ 0........... 0............ 0............ 4............ 21
Total XP......... 8367....... 6826........ 5456........ 5225........ 4405
Total INF........ 5823....... 4714........ 3784........ 3644........ 3076
Time Taken..... 17.83....... 16.18........ 13.90...... 11.79....... 10.81
XP/Minute....... 469.64..... 421.88..... 392.52..... 443.36..... 407.49
Inf/Minute....... 326.84..... 291.35..... 272.23..... 309.21..... 284.55

* Compared to hero.
NOTE: "Spawn" refers to a group of enemies such that if you agro one, you will agro them all.
MOB = Monster Or Beast, or Mobile (rarely), ie., one enemy. Not the same "mob" as used with mob rule, mob mentality, or mobsters

Level 26 hero.....XP.....INF
Mob Lvl 29.........187....131
Mob Lvl 28.........142.....98
Mob Lvl 27.........109.....76
Mob Lvl 26..........80......56


Thoughts/conclusions:

Tenacious: Perhaps the most efficient all-around. No one of 25th level or above, anywhere, of any AT, with any build, should be on Hard-Boiled when they could be on Tenacious, instead.
Below 25 (pre-SO) only the squishiest controllers and dedicated healers should be on Hard-Boiled...and even then, they shouldn't be soloing!

Rugged: This is obviously the worst selection possible. If you absolutely are convinced you should be at Rugged...you are wrong. Either go up one or down one step.
If you tend to do a lot of missions quickly, then drop down to Tenacious. You will do them just as quickly, but with greater reward.
If you do missions less frequently, then go for Unyielding.

Unyielding: This is the most inefficient method of improving your leveling after Rugged (go with Tenacious and do your missions fast, or go with Invincible, slow down, and rake in the XP).
The only reason you would be at this level is if you wanted more of a challenge but are not capable of killing red minions or +3 LT's.
That is because no +3's appear at this setting.

Invincible: If you have no problem with reds (+3's), this is the difficulty for you. Half of your enemies will gain 2 levels, the other half +3.
This will be impossible for several AT's and builds.

********************************************
Limitations of these results:
1) This does not include mission awards. I do not have data on how the slider affects the final mission award. The mission award will also affect XP/minute...for example, Rugged becomes even more inefficient.
When I finally finished the mission (for real) on Invincible, I got 2,000 XP and 2,000 INF.

2) I am a single-target blaster. I have no slotted AOE powers and rarely use them. When I do, it is because I am waiting on a single target recharge, most of the time.
These numbers will be great for a defender or scrapper, but if you are an AOE blaster, these results will not be in line with yours.

3) Please keep in mind that this only applies to solo play, AFAIK.
I'm not really sure how the slider settings interact between multiple players. The assumption is that it sets according to the leader...is this true?
If not, two people would need to do this fifteen times!!!

Player 1.....Player 2
Base..........Base
Base..........Tenacious
Base..........Rugged
Base..........Unyielding
Base..........Invincible
Tenacious...Tenacious
Tenacious...Rugged
Tenacious...Unyielding
Tenacious...Invincible
Rugged.......Rugged
Rugged.......Unyielding
Rugged.......Invincible
Unyielding...Unyielding
Unyielding...Invincible
Invincible....Invincible

The above could probably be done fairly quickly by doing the following:
Team a Lvl 50 with a Level 25 (full SO's and 6 slot Stamina). Get a good mission for the 25. SK the 25 up to 49. Then breeze through and record mob and spawn levels.

Unfortunately, after recording numbers of mobs, you would still need to do each of the missions again fifteen more times in order to get the XP/Minute figures.
And in order to make those numbers work, you would need the two players to be the same level...even after doing 15 missions!

Ariel

If you go in the trench in TV, the Lost are setting up bombs next to the supports. The bombs don't do anything (unlike Striga) but they aren't labeled bombs. If you click on them, they are called:

Doesntmatter

Maybe it's kinda like anti-matter?

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In the long term:
• The Mission UI will be improved to designate various elements of mission: timed missions, team up required, etc.
• A system will allow players to drop unwanted missions or do old missions that have been passed over (the infamous “flashback”).


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Can you please make it clear which Origin each contact supports in the Contacts tab?
I mean, without having to run, fly, jump, and teleport to all of them.

Awesome. I don't solo that much, and rarely by choice, but I still really felt for the solo player.
This is a good move, and I hope a lot of people stay or come back because of this...and tell their friends!

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Thus the casual player was getting penalized and hardcore player wasn’t getting the desired penalty. !

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Um, Unyielding (Stance) is not a casual/hardcore thing, that is an Invulnerability thing. I am surprised this was worded that way: Invulnerability is not the only primary powerset for Tankers.
Presumably Earth Tanks could gain the same benefit. However, Earth tanks have to hold still while Rooted, whereas the now "useless" Inv tanks can at least move around. Raging while Rooted cannot possibly be as overpowering as U(S) and Rage.

Fire/SS tanks, with the weakest defense, get hosed the worst by Rage:
<ul type="square">[*]Rage turns off toggles[*]Rage doesn't work with fire powers[*]Even Fiery Embrace doesn't work with certain fire powers.[*]No Build Up[/list]
P.S. Easiest solution is to get rid of self-stun. That's horrible.
maybe make it a self slow: slow recharge, slow END recovery, slow Health recovery, slow movement, etc.

(My other account has a 39 fire/SS tank)

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2- A filter so we don't get training and/or DO enhancements

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type in the following: /bind y dialogyes
Now when you go to delete crummy enhancements from your enh tray, you can just hit Y.
Sounds stupid, but it saves a LOT of time. I delete enhancements in the middle of combat now.

I know that's not what you're asking for, but it has made me happy.
If only it would work in the enhancement screen (new enhancements and combining enhancements have a confirmation dialog).

Also makes trading really easy if you are giving an alt 1,000,000 inf.

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so say I am the vile dark mistress Lakari lvl 45
and I see Hero Person, the lvl 15, I fly down and decimate Hero Person in one attack...


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Wow, that sounds really evil....hey wait, they are evil.

I think CoH's PvP is going to be really good (I'm a PvEr by nature), but the amount of grief and smack that is going to be carried out in the name of Role-playing will be ridiculous.

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I was thinking something very similar to this. Using something like /follow in a test to see who's faster could introduce a variable that would affect the result.


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Person A follows person B.
Person B then follows person A.

No variables missing.

This all kind of reminds me of when there was the problem with mobs in missions going from +1 to -5 levels below the hero! (Ie., the frontloaded mission problem part II)

At that time, Statesman, said, "No the maximum level range in a mission is 2 levels, or +1 to -1, based on the player with the mission."
That statement was correct as far as he knew it to be but in fact it was not.
That was not his fault. He told the designers: "Do it like this" and they said, "Ok, we did," but in fact they didn't. There was no way for him to know that...other than through the forthcoming 1,000,000 posts by us saying that we were getting gray bosses at the end of missions--what a different world we live in now, eh!

He said the problem was that bosses were too easy for teams.

I still don't understand why there was not a bump to bosses when facing teams, and why the change had to be across the board.
Now there's a problem for solo-ers, and I guess, no problem for teams (although I doubt that very much).

Also if I'm facing a boss that is 31 but fighting in every respect at 32, why not just have the boss be 32nd level?
Am I really missing something here?

Problem: Bosses are too easy for teams at high level, but AFAIK about right solo.

Solution: Make bosses harder for teams, while not making them more difficult for solo players.
(Current solution: Take away problem for teams, give new problem to soloers.)

.................Level of Players
# Players.....25-30....31-35....36-40......41-45....46-50
1.................--...........--..........--..........--..........+1
2.................--...........--..........--..........+1.........+1
3.................--...........--..........+1.........+1.........+1
4.................--..........+1..........+1..........+1.........+1
5.................+1.........+1..........+1....... ...+1.........+2
6.................+1.........+1..........+1....... ...+2.........+2
7.................+1.........+1..........+2....... ...+2.........+2
8.................+1.........+2..........+2....... ...+2.........+3
...................PLUS TO BOSS LEVEL

Or whatever.

And instead of having the boss say "Lvl 45" and fight at Lvl 46, please have the boss say "Level 46" if it's fighting at Level 46.

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Don't mind Ariel, probably a disgruntled beta tester from back in the day. I hate those play by play posts anyway.

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Nope, I'm completely gruntled.
I agreed with 90% of his post. (Devil's advocate, remember? In order to make his entire post true, someone had to flame him.)

Well, at least you didn't send me a death threat in my PM mailbox or anything.

I think I will play Devil's Advocate.*
(Read: Because so far you were right about everything in your list except one thing, here's the flame. )

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I think that saying "I have been here since beta" gives you perspective on changes, but not more weight in your arguement.

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Unless your argument is, "Why did this take so long?"

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I think that changing powers (lowering some and raising others) happens in all games regardless of genre or platform. Magic: The Gathering regularly banned cards to make players come up with new strategies. It keeps the game fresh and exciting.

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It took me about 5 minutes to make another deck when they changed banned/restricted cards. It would take me about 5 weeks of heavy play to get, say, a new 40th level Tanker.
"Fresh and exciting" powers changes would be customizable graphics and new powers (a la Epic Power Pools) but not unpublished numbers tweaks that appear in software code and hidden formulas.

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I think that Jack Emmert is a great person for finally bringing a different genre into the MMO arena (I dislike fantasy RPGs unless they have a sci-fi element).

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Thank Rick Dakan and Michael Lewis. Especially Rick if you followed the game's development journal prior to testing.

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I think that the developers are very friendly and I would gladly say "Hi" to them if I met them and not start with, "You nerfed my character!"

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If you said "Hi, Jack, you nerfed my character," that would be technically correct.

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I think that the term "nerf" is annoying.

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It is a good term but annoyingly, inaccurately, and overly misused in these forums.
When an intruder breaks into your home and you find that your bat/gun/sword/rocket launcher has secretly been replaced with a nerf versoin--that would be annoying.

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I think that different characters appeal to different people and that "altoholics" are rampant.

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The glass is half empty: Character creation is more fun than the content.

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I think that City of Heroes will be around for a long time.

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Maybe every issue should just expand the Character Creator (see above)?

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I think that forum whiners would complain regardless of the issue.

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There shouldn't be any issues.


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I think that I am going to get flamed for this post.

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D00d, you really suxx0r!

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I think that the developers care what people say, but do not necessary say, "We heard you, but decided against it."

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Next time you are at the bank/post office/store counter/customer service department, I sincerely hope that they can't/won't help you, but that they "care" about your problem.
Remember, the politicians "care" what you think, too. What they do is another matter, entirely.

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I think that some developers post more infrequently because of their workload and not the fact that they are afraid of the forum lurkers (or, maybe, they are too busy trying a TaskForce).

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They probably have a high workload because of all the mistakes they make doing their jobs and the ones that do post a lot should spend more time doing their jobs.

(Damned if you do, damned if you don't.
Also, please don't hurt me, Statesman.)

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I think the developers, especially Jack, are a great deal smarter than I am.

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Ah, that finally explains why they don't take what we say seriously.

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I think that the deployment of new Issues will always cause glitches such as increased Map Server Disconnects and this will calm down about a week or so after each Issue comes out.

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Then we should get a 25% discount for any month where we lose a week of quality play.

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I think that City of Villians will be a letdown for many people ... For many others, it will be like playing City of Heroes for the first time.

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Just like the first time, but with more griefing.

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I think that many players who have left simply became bored of the game and did not leave because of nerfs or lack of level 50 content.

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1) Lack of content = lack of things to do = boredom.
2) "CoH is boring" is a good thing?

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I think that powerleveling will happen and there is nothing that can stop it. They can make it more difficult, but in the end the powerlevelers will just find another way.

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Right, just like crime. We should really stop concerning ourselves with laws, law enforcement, and courts.

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I think that all the Archetypes have a defined role except for the new Kheldians. Sometime soon this role in a team will become more clear.

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They have a role...to wait for my rez to recharge or a TP from the hospital.

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I think the Character Creation screen is simply the greatest piece of any game I have played.

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Play more games.

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I think that crafting or item gathering would ruin this game.

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/agreed
We should collect non-material goods like badges so my 40th level character can run around PP agroing huge groups of mobs and training them on to unsuspecting parties of level 8's because I only wanted to kill the Bone Daddy, Damned, Mage, Abberrant, Prince, etc.

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I think that at least one new zone will be added with each issue.

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But you will still have to run to do missions in KR and PP, even when you are playing in a zone made for level 50.

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I think that right after City of Villians is released (or shortly before) there will be an announcement of the next for-pay standalone/expansion and it will either be a Space or a Time based expansion.

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So that our heroes can go into outerspace or back in time where we can't be griefed and stopped getting pwned by the l33t PvPers?

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I think that water-based zones/powers/events will rock.

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Finally, the powers we've all been waiting for--water breathing and talking to fish!
It's not a good sign when your name is Ariel and even you think that sounds lame...

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I think that sonic-based powers will be better in support than on offense.

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You mean just like Superstrength?

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I think that archery will be a nifty set to see.

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I think I'll definitely be seeing it because I'll have eight 50th level characters I won't want to delete by then...7 of them Kheldians.

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I think that one of the Issues will focus on new art for characters.

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You heard it here, first, folks. Bet you can't wait to get your hands on Issue 37, now, huh?

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I think that the Super Secret Out of Combat System has an interesting acronym and will also be very fun to play.

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You mean, the
So-far
Skills are
Out of the
City of heroes
System?

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I think that people need to calm down about bugs right after a release (even though a number were seen in test). I would rather the developers fix the crash bugs and the network bugs before the other stuff.

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So as long as the devs can keep the game crashing, they won't have to work on "other stuff?"

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I think grammar is important and spelling is also important.

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u r n idiote &amp; wut u sey iz stoopid

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Please feel free to add to this list with your thoughts.

[/ QUOTE ]
Done.

--Ariel

* Before you fill up my PM box with rage, please ask someone what this means.

Be careful what you wish for.*
I'm sure when you are playing your 39th level character you are always just thrilled to have to go to Atlas Park or King's Row to do your missions. Those zones are safe!

Shouldn't level X missions be in an area that is Level X +/-4. Approximately? At 6th level maybe 3 to 9 or something?
You should not be in an area where you can be one-hit by minions.

And the devs wonder why their datamining shows that we mostly just go straight to our missions and not fight anything along the way...because our missions are not in areas appropriate to our level! Why would a bunch of level 37's have a HQ in a level 9 area of town? Wouldn't they just take over the whole neighborhood? That's like Darkseid moving his base of operations to the Gotham City docks. Sure, there's crime at the docks, but not that much crime!

*I do sympathize, however. I had the same thing in the Hollows at around level 6. I died twice in mission transit and my friend died once. I was being careful but I had blaster HP. My friend was being careless but even with scrapper HP she got eaten for lunch.
Having friends wouldn't have made a difference...in fact, more people = more aggro!

Part of the sad story is the in-game GM that spoke to you. Some (most) are pretty good but some seem to be extremely ignorant of the game, or poor-listeners, or both.
You are paying $50 plus $15 a month, so you should feel free to express your opinions about individual CSR's to their employers.
If it is a one-time thing, then that person has nothing to worry about, but if you are the 73rd complaint, that might be relevant when they get their next evaluation.