Supergroup management improvements


Addo

 

Posted

I started this thread with the intent to get feedback from the Development Team and other players. I’ve been very encouraged by the overall direction of City of Heroes, in particular with the ever increasing costume and powerset additions. I would like to see that same attention and creativity directed toward enhancing the ingame Supergroup experience. As a long time SG leader, I’d like to begin with group management enhancements I’d like to see added:

Promote/Demote offline characters- a much needed feature to allow easy roster configurations when dealing with players across multiple time zones. This feature would also come in handy when a retooling of an inactive roster is in order (kicking/removing characters shouldn’t be the only resolution). Also it’s not always practical to assume existing officers can make the time to be available to promote new members into appropriate roster spots; this feature would add some much needed flexibility.

Email Utilization- A more traditional email system incorporating the ability to cc other players and/or group categories to send out mass emails to SG mates and potential recruits. This would be a luxury considering many players frequent City of Heroes much more than their respective SG websites. The cc feature would also allow streamline communication between officers of spinoff and coalition groups. The option to send ingame emails to a character rather than their global handle would be handy as well.

Base Designer specialty title/rank- Current settings allow for all who share a particular rank the ability to alter the base, which can lead to the problem of “too many chefs in the kitchen” syndrome at times. Having a singular title would eliminate potential drama and also allow SG’s to hire outside base designers without having to worry about potential conflicts disturbing team chemistry.

Supergroup “Message of the Day” Pop-up Feature – The current MOTD feature is under used and adding a pop up feature that could bring more attention to group event and activities similar to how we receive alerts ingame for game updates and bugs. To add a bit of uniqueness, this feature could allow for color palette and team logo options as part of the message. The Pop up feature could also incorporate reminder capabilities that can be switched on and off or delayed (think MS Outlook).

I hope this thread begins some much needed discussion for SG improvements. Any feedback and constructive criticism would be greatly appreciated.


------------------------------------------------------------
Solairis - 50 Invul/Energy Tanker
Councillor of Union Supreme
(Virtue Server)

 

Posted

Quote:
Originally Posted by Solairis View Post
Email Utilization- A more traditional email system incorporating the ability to cc other players and/or group categories to send out mass emails to SG mates and potential recruits. This would be a luxury considering many players frequent City of Heroes much more than their respective SG websites. The cc feature would also allow streamline communication between officers of spinoff and coalition groups. The option to send ingame emails to a character rather than their global handle would be handy as well.
So wait, you want to give SGs more options for spamming people? As if getting peppered with random tells and blind invites wasn't bad enough?


 

Posted

Quote:
Originally Posted by Solairis View Post
Base Designer specialty title/rank- Current settings allow for all who share a particular rank the ability to alter the base, which can lead to the problem of “too many chefs in the kitchen” syndrome at times. Having a singular title would eliminate potential drama and also allow SG’s to hire outside base designers without having to worry about potential conflicts disturbing team chemistry.
I think you can already rename one of the default ranks to "Base Designer" and set the editing restrictions you want on that rank, then withhold them from other ranks (both above and below).

One problem with my idea comes when you want to give base designer access to someone who should also have access to other permissions in the SG (invite etc). The solution to that would be for the intended architects to have a "designer alt" and assign only those alternate characters the designer rank.

Another problem I see with my idea above is to decide which of your current ranks you rename to make the new one. That would depend on if you have any levels that are currently underutilized in your SG, while also thinking of who should be allowed to promote others to it.

If you see some other problem with my solution above, then you might want to add that to your explanation of why your suggestion is needed.


 

Posted

Quote:
Originally Posted by Solairis View Post
Promote/Demote offline characters-
This also has the effect of making solo SG's easier. Last I heard, the devs weren't keen on solo SG's in general.


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Email Utilization- A more traditional email system incorporating the ability to cc other players and/or group categories to send out mass emails to SG mates and potential recruits.
Hell no. Let's not encourage spam.

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The option to send ingame emails to a character rather than their global handle would be handy as well.
You can already do this.


Paragon City Search And Rescue
The Mentor Project

 

Posted

First of all, they need to back the truck up and go back to treating Super Leader the way it used to be. Let's be honest--that was a cop-out answer that flies in the face of GMs and CS ever since SL was introduced.

Next, I would agree with a lot of the suggestions, but include offline invites with the offline promotion/demotion. Also, include renames.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by Solairis View Post
Promote/Demote offline characters
Yes, but Only for the Super Leader unless you add an option to the SG parameters that allow you to designate who can (by status). Actually, both now that I think about it.

Quote:
Email Utilization
Honestly a better idea would be to either have a builtin "Email SG" button listed in the SG member list that works like a subsystem to the current ingame email (IE: don't trigger the spam filter) or modify the bloody email system so I can write an email to more than one global again in under 5 minutes.

Quote:
Base Designer specialty title/rank
As you said, there is something kinda in place for this, it's just upto a Super Leader to think about how they're organizing their group to come up with an appropriate ranking. Personally, I assign the position just below Super Leader as the only rank available to edit the base. This way, even if I lose SL for whatever reason, then I don't have to wait for someone to promote me back up and still be able to edit. Then you throw in the concept of only assigning members that rank if you wish them to be able to edit it. It's all in the realm of properly thought-out SG management.

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Supergroup “Message of the Day” Pop-up Feature
This, but with some modification. IDK about you, but the MOTDs tend to get lost quickly with the more channels I'm registered with. I'm also not big on having a billion popups on my screen during game. How about adding the ability to flash the SG list word (I forget what it's called, but the word/button you click to bring up the SG list) when there's a message from an SG member? It'll save clutter in the email system and hopefully help route messages better. Currently, if I need to send out a group update (as I dont' entirely trust people to read the MOTD), then I have to send an email to each Global and make Sure I'm telling them what SG/VG I'm writing about. This works for the most part, but some people's inboxes are full or simply blink so much that they've unconsciously ignored it.


Change SG invitations to an Application Process

Something you didn't bring up that I really think needs to change ingame, as I've had many discussions (even very early on pre-COV), is the way SG recruiting is handled. Currently, if you want more members, then you have to pretty much SPAM a channel (if you're new to the concept), random invite (VERY bad form!), or post here (not a bad idea really). If you're wanting into a group, then you have to either come here and hope somebody's reading, team with people and hope they like you enough to let you in (generally not a problem, just sayin), or half a million other ways I've missed.

What "I" would like to see is an ingame method (with ingame help/explainations in the tutorials) to where any toon can goto say the Terminals or the SG registration person(s) and either create (SL) or submit (applicant) and application for admission. It's not like the concept is completely foreign as we do the same thing for jobs, forum logins, college, etc. It's a form, you answer questions, and get a reply.

On the SG side of things, allow the Super Leader to assign a rank minimum that is allowed to accept/reject admissions. Give the option to ban/ignore specific globals (with option to unban for the reformed). Make this all work on a non-realtime basis.

After reading/writing all of this it truely sounds like there simply needs to be a revamp of the SGs at this sort of level. I hope that somebody who's in the position to put this on the dev table reads this as this would make SG management so much easier while keeping things like SPAM and undesireables undercontrol. For that matter, sticky this to get an idea of how the community thinks about it.


 

Posted

Quote:
Originally Posted by DumpleBerry View Post
they need to back the truck up and go back to treating Super Leader the way it used to be. Let's be honest--that was a cop-out answer that flies in the face of GMs and CS ever since SL was introduced.
The way it used to be? They always played this word game with the SL rank. They use the SL rank to stay out of internal SG politics by stating the SL has the final word and turn around and deny popular SG/Base requests by claiming they need to consider the impact on the individual SG members and blah blah blah. They just avoided being blatant about it before now. It's shameful.

Quote:
include offline invites with the offline promotion/demotion.
Just an FYI if you or anyone else was not aware of this dev response. When last asked a few months ago during a UStream (Posi I believe) stated that IF they were ever to add a feature that allowed sending offline SG invites they would deliberately code it so you couldn't send invites to your own characters.

They are dead set against adding anything that makes managing solo SG's easier.


 

Posted

We won't see any base love until i24, if any at all.


Ignoring anyone is a mistake. You might miss something viral to your cause.

 

Posted

I'd love to see automatic base payments. In a world where you can teleport matter from one place to another it's beyond me why they can't automatically debit your SG funds for payment.

I'd also love to see a base building tutorial.


Who do I have to *&^% around here to get more Targeted AoE recipes added?

Arc Name: Tsoo In Love
Arc ID: 413575

 

Posted

The changes I would like to see....
1. the ability to level up inside of the base.
2. the ability to sell junk inside of the base.
3. the vault needs an overhaul.
3.1 it should work more like a regular storage rack.
3.2 it should have an account tab or a different vault where my characters from the same account can share a few items ( mats & recipes )
4. new D/A and Cim. portals


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Just an FYI if you or anyone else was not aware of this dev response. When last asked a few months ago during a UStream (Posi I believe) stated that IF they were ever to add a feature that allowed sending offline SG invites they would deliberately code it so you couldn't send invites to your own characters.

They are dead set against adding anything that makes managing solo SG's easier.
Did they say why?

Okay, I get that they didn't design supergroups and bases with the idea in mind that they would be utilized by a single player. Therefore,I understand if the Devs wouldn't go out of their way to make it easier to manage a solo SG. But to go to the effort of adding code that insures solo groups can't benefit from a new QOL feature? I don't understand that.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Just an FYI if you or anyone else was not aware of this dev response. When last asked a few months ago during a UStream (Posi I believe) stated that IF they were ever to add a feature that allowed sending offline SG invites they would deliberately code it so you couldn't send invites to your own characters.

They are dead set against adding anything that makes managing solo SG's easier.
The offline promote/demote suggestion relates more to characters already in the SG. I feel it would be helpful in reorganizing a roster rather than simply removing people especially in cases where a player holding an officer position has a RL situation preventing them from logging in at a convenient time for the SL to demote them.

Also if SG titles are used more so for RP purposes, the offline promote/demote feature would make rearrangement a very simple matter. This would favor very large SG's; its easier to delegate tasks to one or two people rather than trying to coordinate efforts with a multitude of people.


------------------------------------------------------------
Solairis - 50 Invul/Energy Tanker
Councillor of Union Supreme
(Virtue Server)

 

Posted

Quote:
Originally Posted by Solairis View Post
Promote/Demote offline characters- a much needed feature to allow easy roster configurations when dealing with players across multiple time zones. This feature would also come in handy when a retooling of an inactive roster is in order (kicking/removing characters shouldn’t be the only resolution). Also it’s not always practical to assume existing officers can make the time to be available to promote new members into appropriate roster spots; this feature would add some much needed flexibility.
I think this would be fine, and not that hard to do. As long as there is a confirmation message, I wouldn't want to promote or demote the wrong character by mistake.

Quote:
Originally Posted by Solairis View Post
Email Utilization- A more traditional email system incorporating the ability to cc other players and/or group categories to send out mass emails to SG mates and potential recruits. This would be a luxury considering many players frequent City of Heroes much more than their respective SG websites. The cc feature would also allow streamline communication between officers of spinoff and coalition groups. The option to send ingame emails to a character rather than their global handle would be handy as well.
I'm sorry, but the reaching of your entire sg in one effort can be done through the motd. If what you have to say extends beyond that, arrange a mandatory in game meeting at a convenient time for everyone (sometimes more than one meeting needs to be held so that part of the group can attend at one time, and the rest at another. ) The notion of allowing mass emails to be sent is not going to go over well with more than a token few, I wouldn't think.


Quote:
Originally Posted by Solairis View Post
Base Designer specialty title/rank- Current settings allow for all who share a particular rank the ability to alter the base, which can lead to the problem of “too many chefs in the kitchen” syndrome at times. Having a singular title would eliminate potential drama and also allow SG’s to hire outside base designers without having to worry about potential conflicts disturbing team chemistry.
The solution is to alter your permissions where your base designers all have the same rank, with only those ranked characters having the option to modify the base. If you have two players with two different ranks that you want to have base editing privileges, either promote one or demote the other so that the two are the same rank. Not that big of a deal. I understand that one player may not have "earned" the rank, but base editing is a headache, and an art. Time spent making your base look good should come with a perk.

Quote:
Originally Posted by Solairis View Post
Supergroup “Message of the Day” Pop-up Feature – The current MOTD feature is under used and adding a pop up feature that could bring more attention to group event and activities similar to how we receive alerts ingame for game updates and bugs. To add a bit of uniqueness, this feature could allow for color palette and team logo options as part of the message. The Pop up feature could also incorporate reminder capabilities that can be switched on and off or delayed (think MS Outlook).
No, no, no, a thousand times, NO! A pop up should only be used for important in game features, or the player base will just start closing them without reading them. I know it would be nice to ensure that your people get your message, but it's their job to ask what's going on if they haven't received the message you've sent. Communication is a two-way street.


"Most people that have no idea what they are doing have no idea that they don't know what they are doing." - John Cleese

@Ukase

 

Posted

Quote:
Originally Posted by WanderingAries View Post
Honestly a better idea would be to either have a builtin "Email SG" button listed in the SG member list that works like a subsystem to the current ingame email (IE: don't trigger the spam filter) or modify the bloody email system so I can write an email to more than one global again in under 5 minutes.
I like this idea a lot, definitely in the direction I was trying to convey. I'm not a fan of spam any more than anyone else and my suggestion was simply meant for SG purposes only. I'm just looking for a system that allows for better ingame SG communication rather than depending on websites. Some players prefer to login to the game over checking in to a website first. Adding some of the flexibility that a website offers ingame would help keep more people involved.

Quote:
Originally Posted by WanderingAries View Post

Change SG invitations to an Application Process

Something you didn't bring up that I really think needs to change ingame, as I've had many discussions (even very early on pre-COV), is the way SG recruiting is handled. Currently, if you want more members, then you have to pretty much SPAM a channel (if you're new to the concept), random invite (VERY bad form!), or post here (not a bad idea really). If you're wanting into a group, then you have to either come here and hope somebody's reading, team with people and hope they like you enough to let you in (generally not a problem, just sayin), or half a million other ways I've missed.

What "I" would like to see is an ingame method (with ingame help/explainations in the tutorials) to where any toon can goto say the Terminals or the SG registration person(s) and either create (SL) or submit (applicant) and application for admission. It's not like the concept is completely foreign as we do the same thing for jobs, forum logins, college, etc. It's a form, you answer questions, and get a reply.

On the SG side of things, allow the Super Leader to assign a rank minimum that is allowed to accept/reject admissions. Give the option to ban/ignore specific globals (with option to unban for the reformed). Make this all work on a non-realtime basis.

After reading/writing all of this it truely sounds like there simply needs to be a revamp of the SGs at this sort of level. I hope that somebody who's in the position to put this on the dev table reads this as this would make SG management so much easier while keeping things like SPAM and undesireables undercontrol. For that matter, sticky this to get an idea of how the community thinks about it.
That would be a great idea to allow players interested in joining particular groups to apply at the registrar's desk. And in the interest of controlling spam, create settings that allow officers to control how many applicants can apply in a given day or week perhaps. Also allow officers to enter global blocks to prevent undesirables from attempting to re-enter the group.


------------------------------------------------------------
Solairis - 50 Invul/Energy Tanker
Councillor of Union Supreme
(Virtue Server)

 

Posted

Quote:
Originally Posted by OutaControl View Post
4. new D/A and Cim. portals
If you collect the location badges from the new DA zone while in SG mode you will unlock the teleporter.

Thematically Cim wouldn't be possible since it's in the past, however they could add it to the zone selection when exiting Ouroboros


Who do I have to *&^% around here to get more Targeted AoE recipes added?

Arc Name: Tsoo In Love
Arc ID: 413575

 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Just an FYI if you or anyone else was not aware of this dev response. When last asked a few months ago during a UStream (Posi I believe) stated that IF they were ever to add a feature that allowed sending offline SG invites they would deliberately code it so you couldn't send invites to your own characters.
*cries* why do you always have to step on my dreams! j/k...well, mostly...kinda...sorta...Squirrel!


 

Posted

Quote:
Originally Posted by Solairis View Post
I like this idea a lot, definitely in the direction I was trying to convey. I'm not a fan of spam any more than anyone else and my suggestion was simply meant for SG purposes only. I'm just looking for a system that allows for better ingame SG communication rather than depending on websites. Some players prefer to login to the game over checking in to a website first. Adding some of the flexibility that a website offers ingame would help keep more people involved.
And this is why I came up with it. While I do like some of the nifty things that have come to pass with SG based websites there's always a catch. On of the groups I'm part of has one on a very common, game-centric portal. But I had to register, create some login (to add to my long list of login keys), and try to remember what that was. We ran into a problem and had to abandon said original page because the original SL equivalent (who basically held the keys to the page) had to leave for RL issues and we've yet to be able to get ahold of them after atleast 3-4yrs. Needless to say a second site was created, but the risk is there.


 

Posted

Quote:
Originally Posted by Red_Raccoon View Post
Did they say why?

Okay, I get that they didn't design supergroups and bases with the idea in mind that they would be utilized by a single player. Therefore,I understand if the Devs wouldn't go out of their way to make it easier to manage a solo SG. But to go to the effort of adding code that insures solo groups can't benefit from a new QOL feature? I don't understand that.
Because they don't want us inviting our own characters into solo SG's. It's that simple. They trot out the standard SG's are team content excuse, but they simply don't like us making solo SG's/bases.

And to be clear none of the players like this. This is one of the few topics I've never heard anyone agree with the devs on.


 

Posted

Quote:
Originally Posted by Solairis View Post
The offline promote/demote suggestion relates more to characters already in the SG. I feel it would be helpful in reorganizing a roster rather than simply removing people especially in cases where a player holding an officer position has a RL situation preventing them from logging in at a convenient time for the SL to demote them.

Also if SG titles are used more so for RP purposes, the offline promote/demote feature would make rearrangement a very simple matter. This would favor very large SG's; its easier to delegate tasks to one or two people rather than trying to coordinate efforts with a multitude of people.
Sorry didn't mean to imply the devs were against the idea of offline promotion/demotions. Just wanted to share the last official info on offline SG invites in case anyone was unaware of it.