Is there a way to change your Supergroup name without disbanding?
By
Draugadan,
Posted on: 2012-04-18 10:58 in Player Questions
Only if there's something about that name that's against the EULA, otherwise: nope!
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So self-report your SG as a name violation and see if they let you change it! 
We don' need no stinkin' signatures!
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There is no method to change it, currently--despite requests over the years. |
Originally Posted by Suspicious_Pkg
So self-report your SG as a name violation and see if they let you change it!
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Also, I wouldn't report it as a violation, because now you're just making up problems for GMs to deal with. Don't fake an issue trying to get attention--at the very least, be polite, tell the truth, and ask nicely.
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Yeah, my thought now is just to petition and see if they'll be kind enough to do it. 
Good luck with that.
(no, really and sincerely, good luck)
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Yes there is the common sense idea that "just making up problems for the GMs" is a bad thing to do in general.|
Originally Posted by DumpleBerry
There is no method to change it, currently--despite requests over the years.
Also, I wouldn't report it as a violation, because now you're just making up problems for GMs to deal with. Don't fake an issue trying to get attention--at the very least, be polite, tell the truth, and ask nicely. |
On the other hand there's a possibility that the longer people keep "pestering" the GMs with this kind thing the more likely they'll be to realize that it's in their best interest to finally tackle this issue an provide an automated way to do this along the lines of character renames. If the Devs don't see people actively petitioning for SG renames on a continual basis they may continue to be (apparently) unaware that we've wanted this capability for years.
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Originally Posted by shadow35
Yeah, my thought now is just to petition and see if they'll be kind enough to do it.
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The ability to "Change SG Name" has been requested since at least 2005, but it has yet to appear as a one-time gift, veteran reward, or as something that can be bought for points or dollars.
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Alternately, this could be tied into the tangled mess that is SGs and bases that makes them *really* wary of touching any SG/base related code. |
Originally Posted by Lothic
Yes there is the common sense idea that "just making up problems for the GMs" is a bad thing to do in general.
On the other hand there's a possibility that the longer people keep "pestering" the GMs with this kind thing the more likely they'll be to realize that it's in their best interest to finally tackle this issue an provide an automated way to do this along the lines of character renames. |
I'd hope not - I'd like to see this ability finally available - but it is possible that's why we haven't seen anything.
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I suppose that's possible, but seeing as how they must have a mechanism to rename offensive SG's then I would imagine it isn't impossible to implement.|
Originally Posted by Memphis_Bill
Alternately, this could be tied into the tangled mess that is SGs and bases that makes them *really* wary of touching any SG/base related code.
I'd hope not - I'd like to see this ability finally available - but it is possible that's why we haven't seen anything. |
Of course, the GMs doing the change may be running an update script directly against the database, which is definitely a far cry from the ability to change the name in game, but still, it would suggest that a rename functionality is possible at least in as much as the SG name field probably isn't tied to something in the database structure that would prevent it from being possible. All conjecture, of course.
Though, it does seem like something that would be a nice addition to the Paragon Market. I'm sure plenty of people would shell out points on this.
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I did petition a GM, who politely declined my request (I just told him the truth: My family would like to change our longstanding SG name because we have added members from the online community and are no longer a family-only SG).
However, he pointedly told me that the devs frequently read the forums and that many now-implemented ideas have originated there, so I should put my request here.
So please, Paragon Studios, wave your magic wands (hey, we got staves already so it's not that much more of a stretch, lol) and PLEASE implement a way for us to change our Supergroup names without disbanding!
Put it into the cash shop! I bet it will generate some nice revenue for you. I would be the first in line, I know that.
*crosses fingers*
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That's their classic cut-n-paste response to any "suggestion" regardless if they plan to pay attention to it or not.|
Originally Posted by shadow35
However, he pointedly told me that the devs frequently read the forums and that many now-implemented ideas have originated there, so I should put my request here.
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The idea that you should "mention it in the forums" like it was a brand new idea is borderline patronizing. Sure I could understand that kind of generic, thoughtless response if this acutally was a brand new random idea from out of the blue. But people have been "requesting" SG renames here on the forums constantly FOR YEARS and that GM, unless he/she was totally braindead, fully well knows that.
I'm sorry but I just hate when the Devs/GMs feign ignorance of things we have been almost -screaming- at them about for years.
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Name change requests should be honored as part of VIP service, IMO.
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SG renames -should- be handled as purchasable tokens (just like character renames) that cost say $20 (just so no one will abuse them by using them too often) with the added rule that they can only be used by characters who are currently the "Red Star" superleaders of a SG. What was the point of creating the whole superleader SG rank if it wasn't to create single points of contact to handle things exactly like this?|
Originally Posted by Zombie Man
Name change requests should be honored as part of VIP service, IMO.
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I'm not saying what I suggested above would be trivial for our Devs to implement. But they've now had -years- to come up with a solution equivalent to this. How long should something like this actually take to figure out?
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Hard to argue against any of this (other than say the $20 figure versus say limiting the number of times you can change... but I understand what you were suggesting with that part and why). At the very least, the GMs should immediately change the pointing people to the forum as a "solution" to these requests... it does seem very disingenuous.|
Originally Posted by Lothic
SG renames -should- be handled as purchasable tokens (just like character renames) that cost say $20 (just so no one will abuse them by using them too often) with the added rule that they can only be used by characters who are currently the "Red Star" superleaders of a SG. What was the point of creating the whole superleader SG rank if it wasn't to create single points of contact to handle things exactly like this?
I'm not saying what I suggested above would be trivial for our Devs to implement. But they've now had -years- to come up with a solution equivalent to this. How long should something like this actually take to figure out? |
Quick comment on the abuse issue. Being an optimist, I've always subscribed to the "greater good" positive side over the "one bad apple can spoil the whole bunch" idea. But that is just me.
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Or, hey, do it somewhat like the global renames - first one's free. Worry about tokens after that.
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Originally Posted by Fire_Away
Hard to argue against any of this (other than say the $20 figure versus say limiting the the number of times you can change... but I understand what you were suggesting with that part and why).
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And, based on that restriction, the name change really should only be PURCHASABLE by the person with the red star. This would mean the system has to interact with both the store and the SG roster. That sounds difficult.
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Originally Posted by Lothic
SG renames -should- be handled as purchasable tokens (just like character renames) that cost say $20 (just so no one will abuse them by using them too often) with the added rule that they can only be used by characters who are currently the "Red Star" superleaders of a SG.
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I'm not really sure you'd have to restrict a purchase of one of these tokens to people who have Red Stars. I could see a reasonable scenario where a player puchases one of these tokens for future use. When that player finally wants to use it he/she could have a specific character claim the token, and then when that character tries to use the token only then would the "validation check" for red-starness need to be made.|
Originally Posted by Ironblade
And, based on that restriction, the name change really should only be PURCHASABLE by the person with the red star. This would mean the system has to interact with both the store and the SG roster. That sounds difficult.
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In fact considering your point about the relative difficulty of tying to validate red-star worthiness at the time of token purchase I pretty much assumed it would actually -not- be handled that way anyway.
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Suggestions and Ideas forum section is further down the list. That is the place to put suggestions for changes to the game. The GM's that suggest people "post that on the forums" should be pointing people to the correct forum section.|
Originally Posted by shadow35
However, he pointedly told me that the devs frequently read the forums and that many now-implemented ideas have originated there, so I should put my request here. So please, Paragon Studios, wave your magic wands (hey, we got staves already so it's not that much more of a stretch, lol) and PLEASE implement a way for us to change our Supergroup names without disbanding! Put it into the cash shop! I bet it will generate some nice revenue for you. I would be the first in line, I know that. *crosses fingers* |
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Originally Posted by Lothic
That's their classic cut-n-paste response to any "suggestion" regardless if they plan to pay attention to it or not.
The idea that you should "mention it in the forums" like it was a brand new idea is borderline patronizing. Sure I could understand that kind of generic, thoughtless response if this acutally was a brand new random idea from out of the blue. But people have been "requesting" SG renames here on the forums constantly FOR YEARS and that GM, unless he/she was totally braindead, fully well knows that. |
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Originally Posted by Fire_Away
At the very least, the GMs should immediately change the pointing people to the forum as a "solution" to these requests... it does seem very disingenuous.
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If they ever put a purchasable item in the store for this, they would have to be EXTREMELY explicit in how they worded the information both on the initial screen and any subsequent screens to make it so that there is no mistaking that only the person that has the Red Star in a SG can use it to rename the SG. There may be other restrictions that need to be placed on it and if so they'd have to make those just as clear. It would likely need a whole page in the store for that item just for the disclaimers and warnings alone.
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Originally Posted by Lothic
I'm not really sure you'd have to restrict a purchase of one of these tokens to people who have Red Stars. I could see a reasonable scenario where a player puchases one of these tokens for future use. When that player finally wants to use it he/she could have a specific character claim the token, and then when that character tries to use the token only then would the "validation check" for red-starness need to be made.
In fact considering your point about the relative difficulty of tying to validate red-star worthiness at the time of token purchase I pretty much assumed it would actually -not- be handled that way anyway. |
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
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I suspect the big problem with SG renames is that whilst a SG is createded by one person who selects the name (and everything else) the leadership of that SG can change - and do so without the express permission of its creator. This combined with the fact that many other players than just the current owner of the SG are affected by its name being changed begs the question as to who should really have the right to make such a change - the current superleader, the original creator or the entirety of the SG rosta and with this comes the corollary of who should foot the bill for any such chargeable change. I can see the arguments for the original creator having the right to make such a change and if they are no longer with the SG then presumably the SG leader, however the leadership can change and indeed to someone that no-one else in the SG wants as leader - in which case them changing the name could be considerred griefing if done against the majoriy of the SGs wishes.
Now if the issues of who becomes SG leader following a demotion due to inactivity could be addressed satisfactoraly then I could agree with the idea that the SG leader could change the name.
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So there's many concerns about this, however one of the primary ones is that this isn't a simple process such as a Character rename.
SG/VG renames require manual editing, meaning that each one requires a Customer Service Rep to perform it. You can imagine that were this added as an on demand service, it would have impact on our response times.
Additionally, because leadership/ownership of a SG can be a very, very touchy subject, it requires a significant amount of investigation. Thorough investigation. This, again, impacts our overall level of service.
I'm sure there's many other reasons I'm missing, I'm not privy to all CS policies and practices, but those are a few off the top of my head.
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Community Manager
Paragon Studios
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Originally Posted by Zwillinger
So there's many concerns about this, however one of the primary ones is that this isn't a simple process such as a Character rename.
SG/VG renames require manual editing, meaning that each one requires a Customer Service Rep to perform it. You can imagine that were this added as an on demand service, it would have impact on our response times. Additionally, because leadership/ownership of a SG can be a very, very touchy subject, it requires a significant amount of investigation. Thorough investigation. This, again, impacts our overall level of service. I'm sure there's many other reasons I'm missing, I'm not privy to all CS policies and practices, but those are a few off the top of my head. |
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I don't think the question has anything to do with Customer Service Rep time. |
Originally Posted by Zwillinger
So there's many concerns about this, however one of the primary ones is that this isn't a simple process such as a Character rename.
SG/VG renames require manual editing, meaning that each one requires a Customer Service Rep to perform it. You can imagine that were this added as an on demand service, it would have impact on our response times. Additionally, because leadership/ownership of a SG can be a very, very touchy subject, it requires a significant amount of investigation. Thorough investigation. This, again, impacts our overall level of service. I'm sure there's many other reasons I'm missing, I'm not privy to all CS policies and practices, but those are a few off the top of my head. |
The question is whether it is worth time to have DEVs code something that will do this without a Customer Service Rep. I am confident that with enough time a code can be made to do this. But, with the constant battle for balance is it worth the effort?
Heck, a voting system could even be put in place that would allow everyone to have a say before the name change happened.
As for me, I would love to be able to change the SG name. But, at the end of the day I'm not sure I would give up whatever bright new something that would be put on a back burner for this. So, if somebody can figure this out in their spare time I say go for it. Otherwise, I say never mind.
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But, Z, this was the PRECISE reason we were given for the creation of the Big Red Star - so CS would have only one point of contact when it came to SG disputes and other issues. |
Originally Posted by Zwillinger
So there's many concerns about this, however one of the primary ones is that this isn't a simple process such as a Character rename.
SG/VG renames require manual editing, meaning that each one requires a Customer Service Rep to perform it. You can imagine that were this added as an on demand service, it would have impact on our response times. Additionally, because leadership/ownership of a SG can be a very, very touchy subject, it requires a significant amount of investigation. Thorough investigation. This, again, impacts our overall level of service. I'm sure there's many other reasons I'm missing, I'm not privy to all CS policies and practices, but those are a few off the top of my head. |
If that's not the case... why did we get saddled with that?
Like the sign says, hehe.... Is there a way to change your Supergroup name without disbanding?