dark-side-free-play-gaming good article what do you think


Arcanaville

 

Posted

Kind of interesting article, but not a real eye opener. More appropriate title might be "The obvious side of Free to Play"


 

Posted

I read that this morning, and i'm glad our game wasn't hammered.

I understand from a financial standpoint that there should be restrictions for free players, however, i do think they could have been less restrictive of the talk options.
I said this many times, and i'll say it again:
If a free player makes a global friend, that means that two parties accepted a friendship, no reason to keep them from sending tells to each other.
This will not give a RMT spammer free access to annoy VIPs, but it would allow free players to ask their friends for advice, help or ask if they want to join a team.

I have seen it a few times that i just teamed up with a free player, and he didn't even know what team chat was, since he only used help and local chat.

Restricting chat is a big no no in my book. Limits should be in place, i totally agree, but cut the poor free players some slack and stop cutting their vocal cords till they cough up some cash.
I bet you'll get more people to try VIP if they could actually talk.

Regarding content:
the basic game (Heroes/Villains) is playable for free players, and that is a boat load of content. I totally understand that the Going Rogue, Invention, AE system and Incarnate contents are locked. And ONLY the Incarnate content is locked for Premium players, the rest can either be unlocked due to Tier progress, or there is a license that people can buy.
No complaints what so ever.

They even opened up most of the forums for Free and Premium players, another great move.

I also suspect that even though VIPs have the faster Customer Service when needed, Free and Premium still have a solid Customer Service experience when they need it too.
CS has been problematic in the last few years. Slow response, limited help, but i have noticed, even before i21 came out, that they are doing their best to improve upon it.
These people are doing their best to help us, and some of them are newer to this great game than the players. All we need to do to make it better for the both of us, treat each other with respect, be patient and be thorough. The more info you can supply in a ticket, the faster they can start looking for an answer, before they even get in contact with you.
If you think they are slow, mind you that you are probably not the only one in need of help, and they are limited in staff, be patient, and they will help out.
I always say thank you for your quick response when they talk to me in game, esp when they contact me within 15 minutes. If they take a bit longer, i still thank them for their response. They could have easily left it to the e-mail part, however they still made the effort to get in game and see if we still need help.

This said, i think CoX is starting to stand out with their hybrid model.
Yes, they could still make some changes here and there, get a few things sorted out, and don't think they don't know that. Rome wasn't build in a day, so we need to give them a little time and respect, because they do care, and they have proven to us that they do listen to us, esp when it really matters.

We can't always get what we want, they are more than willing to compensate, so should we.



Dark Energon, Founder of the Freedom Legion SG on Guardian server.
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Posted

What's most interesting is how little of that seems to apply to CoH... especially the pay-to-win section. (So far at least...)



 

Posted

Quote:
Originally Posted by Dark Energon View Post
I read that this morning, and i'm glad our game wasn't hammered.
To a journalist who only did some research, and doesn't play every day for the last few years, some things we know, this person might not know.

There are a few things that look bad from a spectator view, but when you get closer and know more about certain things, they are not as bad as they seem.



Dark Energon, Founder of the Freedom Legion SG on Guardian server.
(SG founded on 12-08-'09, Top100: 08-17-'10, Top50: 12-23-'10, Top25: 12-11-'11)
Crab Spider Nephila on Titan Tracker
Weekly events on Guardian: W.A.V.E. & FNFN

 

Posted

Quote:
Originally Posted by Thirty-Seven View Post
What's most interesting is how little of that seems to apply to CoH... especially the pay-to-win section. (So far at least...)
I agree with all the comments. This one i agree with most. This game seems to be running the fine line very well.


 

Posted

I am concerned, though. Not about griefers, but about subscribers. There just doesn't seem to be that many. I know a lot more vips that let their sub lapse because the rewards program gives them everything but incarnate stuff (long term vets)

And it's the incarnate stuff that I want to do. I even transferred a couple of my toons to more populated servers - but I found that those servers weren't as populated as I thought! It still took over 15 minutes to get a league of 10 together just to do a Lambda.

Personally, I don't mind the f2p. But as far as I'm concerned the level 14 restriction - they should have kept that for f2p. Let premium cap at 25 or 35. There needs to be more of a carrot to lure old vips and new freebies and premiums into subscribing.

Times are tough, as we all know. But the game should not be as free as it is.
I sure would like to know how many new subscriptions have started since f2p. That would really give us an indication of whether the model is working. (and what's the % of sales compared to subs)


"Most people that have no idea what they are doing have no idea that they don't know what they are doing." - John Cleese

@Ukase

 

Posted

Quote:
Originally Posted by Ukaserex View Post

Personally, I don't mind the f2p. But as far as I'm concerned the level 14 restriction - they should have kept that for f2p. Let premium cap at 25 or 35. There needs to be more of a carrot to lure old vips and new freebies and premiums into subscribing.
So, since I'm currently a Premium player, I shouldn't be allowed to play any of my 7 level 50 characters?

The model they adopted is working fine in my opinion.

Basically, you get the core game for free, but you have to pay to get access to anything introduced after 2007.

Inventions? Subscribe or buy a license.

The auction house? Subscribe or buy a license.

Incarnates? Subscribe or subscribe.

Going Rogue? Subscribe or buy the content.

Basically, the people they never get any money out of are people they never would have gotten money out of in the first place, so they lose nothing.

But the people they get $10-$15 out of are very often people they wouldn't have gotten anything out of before. It's a lot easier to convince someone to spend a few bucks here and there than it is to convince someone to subscribe. They have the illusion that since they aren't subscribing to the game, they are actually saving money, even though they may have spent more than $15 on stuff they would have gotten for free with a subscription.


Quote:
Originally Posted by Dechs Kaison
See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.

 

Posted

I wonder if I'm one of those whales mentioned in the article.

Often I buy extra points around $50 or $100 at a time while also subscribing. not so often now that I have mostly everything. If I were out of reward points when the next 3 for the 9th tier costume unlocked, I'd spend $50 for them.

I quite like the system we have, and I've played lots of free games in the past that had the issues listed in the article. The only main issues I noticed through most of them were unbalanced pvp or getting around level40 or something then being too underpowered to continue. Most of those games are grindy anyway, like a certain MMO that is often compared to.

CoH does it pretty well, they probably make a lot of profit from it, which lets them bring out more and more content much faster than before. Things ranging from powersets, costumes and random other things(flying carpets) are coming out much more often thanks to our system I think.

I've seen some systems where you had to pay like 40c to be able to type one thing into global chat(actual global, not CoH global) before. So going upto premium for permanent chat bonuses is better than that, and premiums don't seem to mind their chat features. I haven't really noticed it being an issue to freemiums, but then again, I mostly play on Exalted.


 

Posted

Quote:
Originally Posted by ClawsandEffect View Post
But the people they get $10-$15 out of are very often people they wouldn't have gotten anything out of before.
This is me. Were it not for F2P, I wouldn't play the game at all because I am unwilling to pay the subscription. After I got in, I didn't mind spending a little here and there to open up some content and character slots. I'll grant you it's not much, but it's more than they would have got from me otherwise, and it couldn't have cost them much at all to allow it.

Quote:
Originally Posted by Dark Energon
Restricting chat is a big no no in my book. Limits should be in place, i totally agree, but cut the poor free players some slack and stop cutting their vocal cords till they cough up some cash.
I tend to agree with this, too. The first $5 I spent on the game was only to open up Tells. If I understand the tiers correctly, I'll soon get some other channels like Broadcast, Request, etc. For now, all of that chatter is happening on the Help channel, in my experience.

Wouldn't it be better to allow Free players access to all channels, perhaps after X days of game play, and maybe even restrict them to one message per channel every X minutes? At least then the chatter could occur on the right channel.

And, you're right - maybe they'll make some good connections and be encouraged to open their wallets a bit more, like I did.


 

Posted

http://boards.cityofheroes.com/showthread.php?t=249085

the reason i posted this because I knew this was coming it had to based upon other posts i made and saw the writing on the wall.


Do you think the posts in this thread are any indication about what happend in this article vs. what happend to our game.


 

Posted

The article in question deliberately sets out to paint a scary picture of free-to-play, and succeeds at it since it considers only potential negatives and several extreme examples of those negatives.

I'm not sure what else to say about it. It has an agenda and it achieves it. It's only going to be alarming to anyone who can't see that it's fulfilling an agenda. Maybe it will make some people be more selective about their "free" MMO's.

I'm not really sure why the article was written, frankly, other than to fill space. It doesn't offer any sort of objective analysis or advice. It's 100% FUD for no particular reason other than to scare MMO newbies and/or parents of MMO newbies.

"It's 10pm. Do you know what YOUR MMO is doing?"


 

Posted

Quote:
Originally Posted by graystar_blaster View Post
http://boards.cityofheroes.com/showthread.php?t=249085

the reason i posted this because I knew this was coming it had to based upon other posts i made and saw the writing on the wall.


Do you think the posts in this thread are any indication about what happend in this article vs. what happend to our game.
All I know is the Paragon Store is clearly making enough money to supply blasters with fireballs again.


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Posted

Quote:
Originally Posted by graystar_blaster View Post
http://boards.cityofheroes.com/showthread.php?t=249085

the reason i posted this because I knew this was coming it had to based upon other posts i made and saw the writing on the wall.


Do you think the posts in this thread are any indication about what happend in this article vs. what happend to our game.
Thank you for that old read brought a smile to my face.