Crashing a lot since patch on 12/6/11

I was running in with the basic graphics slider turn all the way up. My frame rate would drop when I turned my character when a lot of things were happening then eventually the coh client would crash. I turned it down a notch this morning. Not sure yet if it helped or not (needs more testing). EDIT - I've also been having problems with textures not loading properly, mob faces not showing up (show up black-empty), buttons missing graphics, those kinds of things.

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at December 8, 2011 07:15 (-05:00)
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/26/09 12:20:09 Ver: 08.00.15
Central Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 12278MB
.Net Memory Report: 10238MB out of 12278MB available
Page File: 22435MB (2046MB currently in use)
C Drive: (ST31000528AS ATA Device) 607090MB out of 953866MB (63%) free
D Drive: (PLEXTOR DVDR PX-806SA ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (64-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: ATI Radeon HD 4800 Series
Manufacturer / Chip: Advanced Micro Devices, Inc. / ATI display adapter (0x9440)
Video Memory: 2796 MB
Driver Version: 8.17.0010.1103
Driver Date: 10/25/2011 9:04:28 PM
Driver Language: English

Sound Device Description: Speakers (SoundMAX Integrated Digital HD Audio)
Driver File: ADIHdAud.sys
Driver Version: 6.10.0002.6530
Driver Date: 4/7/2010 3:23:12 PM

Sound Device Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio)
Driver File: ADIHdAud.sys
Driver Version: 6.10.0002.6530
Driver Date: 4/7/2010 3:23:12 PM

Sound Device Description: Digital Output (SoundMAX Integrated Digital HD Audio)
Driver File: ADIHdAud.sys
Driver Version: 6.10.0002.6530
Driver Date: 4/7/2010 3:23:12 PM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P6T DELUXE V2
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 02/26/09 12:20:09 Ver: 08.00.15
BIOS Version: 022609 - 20090226
BIOS Release: 20090226000000.000000+000


Registry Information for Current User
Resolution: 1680x1050
3D Resolution: 1680x1050 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Shadow Mode: Shadow maps
Shadow Map Shader: Low quality
Environmental Reflections: Low quality
Advanced Occlusion Settings: No
Ambient Occlusion: High performance
Occlusion Strength: Slight
Blur: Fast
Ambient Resolution: High performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.512
Music Sound Volume: 0.105

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.750
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 699205 bytes/second
Current Game Version: 1950.201101250108.0
Installation Directory: C:\Program Files (x86)\City of Heroes

Mod files in the Data directory
.\sound\ogg\DemonSummoning has 1 file
.\sound\ogg\powers has 14 files
.\texture_library\MAPS\city has 2 files
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\NewPlayerTutorial has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 42 files
.\texture_library\P_MAPS has 2 files
.\texture_library\V_MAPS\City has 2 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:21:42 AM, on 12/8/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\Analog Devices\SoundMAX\SoundMAX.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\inverted\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local;192.168.*.*
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ADI Filters Service (AEADIFilters) - Unknown owner - C:\Windows\system32\AEADISRV.EXE (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Boonty Games - BOONTY - C:\Program Files (x86)\Common Files\BOONTY Shared\Service\Boonty.exe
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - c:\program files (x86)\steam\steamapps\common\dragon age ultimate edition\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: DeviceMonitorService - Nero AG - C:\Program Files (x86)\Motorola Media Link\Lite\NServiceEntry.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MotoHelper Service (MotoHelper) - Unknown owner - C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6127 bytes

---

More then usual crashes for me too. Actually I had zero crashes finally before the last patch came on. Something screwy here.

---

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Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
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Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!

I was using the ATI 11-4 drivers. I updated to 11-11 but still crashed. I'm going to try the 11-9 driver.

It was recommended here: http://boards.cityofheroes.com/showthread.php?t=278655

---

Maybe you hit on something. I just saw a post in my thread about someone else with a 4800 series card getting crashes since 12/6 patch.

No those drivers have been good with the 4xxx cards for a long time.

Linky
http://boards.cityofheroes.com/showp...2&postcount=23

---

H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

---

I had no crash problems before the patch - now I crash 1 in 3 times when I zone. 5850 card, most recent drivers.

Michelle
aka
Samuraiko/Dark_Respite

---

Well we know the 11.11 drivers are bad. At least one person says 11.11a is ok but I have yet to test it. I don't like suggesting using 11.11a because you have to dig on the AMD site to use those.

---

H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

---

H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

---

Eh, I run nVidia and I'm seeing more crashes than usual, granted its only happened twice, but both times it was during incarnate trials when the action was getting intense.

That has never happened before and the framerate was fine. Its very unusual for me to see a crash at all in CoH so im starting to believe there may be something to this. The only thing that runs while CoH is on is AVG antivirus and the steam client. I have tri-boxed coh without issue so I know the system can handle it all. I'll keep an eye on the thread. Maybe somethings a miss, maybe it was a one time deal.

---

Combat Kangaroos, Justice Server. First 50's
Jirra Roo Plant/Storm/Stone/Musculature Controller
Combat Kangaroo Rifle/Energy/Mace/Spiritual Blaster
Kung Fu Kangaroo Martial Arts/Reflexes/Body/Spiritual Scrapper
Tribal Arc Shield/Elec/Mu/Spiritual Tanker

same here too. been crashing alot since the last patch. usually 2 or 3 times a nite.
i m running the latest drivers for my geforce240. not crashing on anything else. just on coh

---

@Eternal Twilight
Friends don't let friends buy an NCSoft controlled project.
Save Paragon one more time!
http://www.cohtitan.com/forum/index....ic,4877.0.html

Petition to end shutting down CoH:
http://www.change.org/petitions/ncso...city-of-heroes

I had a very similar problem and fixed it by turning off spybot in the background. I had just installed spybot 2 yesterday and thought that had to be connected somehow.

---

you could have it all
My empire of dirt
I will let you down
I will make you <3

Also been crashing a stupidly high amount of times on all 3 of my computers, this one is running an ATI HD 6770, laptop is running ATI HD 6520G, other desktop running nVidia GTX 560ti, and all three crash more than ever

---

Crimson Samurai, L50 Scrapper, Katana/Regeneration/Dark
Crimson Samurai II, L50 Tanker, Willpower/Dual Blades
Celestial Samurai, L50 Human Only Peacebringer
Umbral Samurai, L50 Human Only Warshade
Tau Lepton, L50 Corruptor, Energy Blast/Traps

I just checked with a friend who has the exact same comptuer as I do who is running 11.3 drivers and is experiencing the intermittent crashes.

I have not seen these on my end with a mix of 11.3, 11.9 and 11.10. I don't really get this one yet.

For now I am just going to play more and see what happens.

---

H: Blaster 50, Defender 50, Tank 50, Scrapper 50, Controller 50, PB 50, WS 50
V: Brute 50, Corruptor 50, MM 50, Dominator 50, Stalker 50, AW 50, AS 50
Top 4: Controller, Brute, Scrapper, Corruptor
Bottom 4: (Peacebringer) way below everything else, Mastermind, Dominator, Blaster
CoH in WQHD

I've had simliar problems where just after the patch I got errors such as faces and parts not showing up in the costume creator, names of parts showing as garbled, and even a face texture showing up on the tail of a trenchcoat I was wearing.

Today I had a minor bug with the 'You have been defeated!' text garbled, and my framerate dropping through the floor to about five frames before picking up again.....and geometry missing in Perez Park. HOWEVER.

I ran a file verification and discovered an interesting error message that said: 'The requested operation cannot be performed on a file with a user-mapped section open.' Logging into the prior problematic zone, it was all fixed.

This relates to File Indexing on Windows 7. I've since made exceptions to the system for CoH and my other games to see what happens next. Beyond that, I suspect we got bugs into this patch (surprise surprise).


S.

---

Part of Sister Flame's Clickey-Clack Posse

Same here. Stellar performance before last week's update. Now, graphics elements go missing (had to laugh when in a MoM the pop-up text told me I had to "eat" the Nightmares), followed by ever-decreasing performance if I try to turn, and eventually an out-of-memory crash. If I restart the game when the symptoms start to get bad, I can avoid the crash.

Interestingly, the power effects of 24 leaguemates or moving forward and backwards in a straight line don't seem to cause any choppiness. Or maybe it's just not as noticeable as when I turn the camera?

---