Paragon Market Criticisms


Aett_Thorn

 

Posted

I realize this is probably stuff that's been said time and time again, and that's fine. I realize there will be people who disagree, and even potentially flamers. That is also fine. But the fact of the matter is that if I disagree with something being done, I feel I should be allowed to voice my opinion. And I am, so here I go.

Ever since the VIP head start into Freedom, I have been noticing a few things added that I feel are bad decisions both as a business and as a game. My friends are sick to death of hearing me talk about it, so I figured I'd post it both to get it to the eyes of any devs that may read it, and to vent and get the feelings out in the open rather than bottle them up.

First, I would like to say that the price for costume slots is ridiculously high verging on gouging. I'm sure there are many who will say that the 800 points is nothing, and/or that it's optional so it doesn't matter. However, in this current economy especially, ten dollars for something completely aesthetic seems pricey, particularly for something of no real world value like an extra costume slot. Personally, I'd love extra costume slots if for no other reason than to have them, but want to go on the record in protest of ten dollars per slot. I would be willing to pay at most half of that.

That brings me rather nicely to my second point. This is probably the purpose, and I understand and respect that, but given the prices on the market, I feel like the VIP stipend just isn't enough to get as far as I feel it should. I have to wait two months for a powerset, and if I want to buy all of the new costumes coming out, that five dollars a month isn't going to do a whole lot for me. This is a minor criticism, not to be taken too heavily, and I realize it's likely by design rather than accident, but at the rate things are currently being released, the monthly stipend does not quite net VIPs everything they might want.

Finally, I wish to express my distaste in the inability of Premium players to use any Invention Origin enhancements they have already slotted into their characters. Denying them the ability to use the invention system henceforth is one thing entirely, but rendering their hard-earned character builds useless is unacceptable. The $2 a month fee for the Invention system should, at WORST, be a one time $2 fee. The point of free players is that they cannot necessarily AFFORD monthly fees, and denying them their past characters as such will undoubtedly turn many away who wanted to play the game again. I'm aware that there is a certain Paragon Rewards tier that nullifies this bar, but there's a solid chance the people to whom I'm referring weren't able to make it that far in the first place.

In conclusion, I would like to make one final point. In many debates I have read, heard, or been involved in, one point always comes up, and it's frankly tired to death already in our few short weeks of Freedom. "Well they have to deny the free players SOMETHING so there's a reason for them to pay! :P :P"

My rebuttal is thus: While that's true, they also have to PROVIDE incentive to returning free players to want to play the game. Denying the ability to play their old characters is the direct opposite of that.


Are you okay?! BUSTERRRR WOLF!

 

Posted

I'd have to agree with some of your points, but I'm afraid it's going to fall on deaf ears.

The arguments you're going to hear from many forum posters is that they need additional revenue to add new content to the game. My rebuttal is that I pay $15 a month, which should be sufficient for incremental content added to the game. If it takes every cent from subscriptions just to keep the servers running, then something is seriously wrong.

I'm quite willing to shell out money for new expansion packs, considering the major amount of content you get in most expansion packs. However, the prices they're charging for small items would jack the price of said expansion pack 10 fold.

In short, the prices are way too high. The prices should be considerably less than what they're currently charging.


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178774 Tales of Croatoa: A Rose By Any Other Name ( 2009 MA Best In-Canon Arc ) ( 2009 Player Awards - Best Serious Arc )

 

Posted

I think you will find many that agree that a lot of the prices are too high for their liking.
I am indeed one of them.

As one example, I agree with your assessment of the Costume Slot prices.
I'd love to have those, but not at that price and not at the current sale's price either.
To each their own, of course. I am hopeful that the selling of things will show them to shift the prices a bit lower. Perhaps they are even just grabbing what they can from the immediate crowd that is willing to pay those prices... and then we'll be able to get them some time soonish, down the road. I have no problem with that, really. I only know that *I* feel like some of the prices are too high (even if it is not large amounts of money, I still measure things by my personal value and won't budge on that).

You shouldn't receive any flames for your respectful post.
And you should check out the ongoing feedback thread for the market prices... I don't have a link handy at the moment or I'd post it.

Quote:
Originally Posted by Oakster View Post
It didn't feel as though it fit into my last post, but now that you mention it, I would be remiss if I did not add that Champions-Online, after going free to play, gave its VIP subscribers free costumes packs, and unless I'm mistaken (entirely possible), a few free power sets. It continues to give free content of a sort to the subscribers, but at the start they at least gave a few more perks and wanted a bit less money.
Just to be fair, they did give us bonus points to basically take our pick of "free" stuff.
Plus there are things that are free to VIPs that are not to others (Time Manipulation, for one).


@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"
-Dylan

 

Posted

On one specific point:

People played this game just fine with SOs for three years.
I still play it just fine with SOs.
The Devs have said that the game is still balanced around SOs.

Yes, it means you might sometimes get knocked back, and not be able to have some things up permanently. That's how this game works.

You don't even have to get rid of your existing IOs, just make a second (or third) build.


My characters at Virtueverse
Faces of the City

 

Posted

People do not necessarily WANT to come back to this game so that they can redo their entire build around SOs and play a dumbed down version of their character. Not only does it lessen the experience, but it's likely more work than anyone wants to put into coming back to the game.

Yes, SOs are fine and there's nothing wrong with them. They get me to level 50 perfectly well. The problem is that these people in all likelihood worked hard to put together a build to have an efficient character that they enjoy playing, and are arbitrarily denied all of it.

SOs work for some people, and that's wonderful for them. I merely do not see the point in taking IOs away from people who had already used them in the past.

P.S.: I've seen your character in game once or twice, and she has a nice costume.


Are you okay?! BUSTERRRR WOLF!

 

Posted

I'd just like to say that while I can aggree that SOME items in the store are overpriced (i'm looking at you costume slots), I have to disagree with your assessment that the monthly stipend isn't enough. Sure it isn't enough to keep up with the influx of items but that is intentional. It is supposed to entice you to spend above and beyond the 15 a month.

Inventions... I can see why they aren't included in premium and frankly I don't foresee a change to the current model. For 2$ a month you can have access to inventions OR if your vet status is high enough have access forever as part of your account. I believe it is intentional to make you feel like you don't want to "play a dumbed down version" of your character. Inventions are one of the carrots to get you to spend as a non subscriber.

The intention of Freedom was never to get people to stop subscribing but it's the nature of the beast (especially in this economy) that people try to get more for less and see what they can wiggle to play the game spending as little as possible. Unfortunately many people are realizing there's a price for dropping your sub. That price used to be simply no access at all to the game, but now that price is playing with limitations... which is driving some people a little mad I think. It's easy to just walk away and forget when you have no access but to be able to poke your head in and be taunted with all the shiny you could have if you spent money can be maddening for some.

As to this poster:

Quote:
Originally Posted by Hercules View Post
I'd have to agree with some of your points, but I'm afraid it's going to fall on deaf ears.

The arguments you're going to hear from many forum posters is that they need additional revenue to add new content to the game. My rebuttal is that I pay $15 a month, which should be sufficient for incremental content added to the game. If it takes every cent from subscriptions just to keep the servers running, then something is seriously wrong.

I'm quite willing to shell out money for new expansion packs, considering the major amount of content you get in most expansion packs. However, the prices they're charging for small items would jack the price of said expansion pack 10 fold.

In short, the prices are way too high. The prices should be considerably less than what they're currently charging.
Your rebuttal makes no sense. The 15 a month you pay for your sub (which includes 5$ worth of points plus other stuff) IS sufficient for INCREMENTAL content added to the game... content such as I dunno... First Ward? Time Manipulation, IDF Costume Sets? The subscription cost is giving you more than it ever did in the past. The problem I see most people having is that there's just so much stuff being dangled in front of them and points are in short supply without spending extra... which is entirely the point of Freedom. The additional revenue generated by these "extra above and beyond additions to the game" are FUNDING these "extra above and beyond additions to the game" as well as growing the profit margin for the company which is a goal of any business.

The bottom line is that, while yes some items in the store are over priced, our subs give us more now than ever before. The goal is to lure in new players with the free to play experience and hopefully turn them into subscriber revenue. Failing that they hope to at least get some a la carte revenue generation from the freebies. No one can reasonably expect to have every feature or even most features available as a non subscriber and some of the best features like inventions are gated by either a la carte pricing or paragon reward status.


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Posted

Quote:
Originally Posted by Oakster View Post
First, I would like to say that the price for costume slots is ridiculously high verging on gouging. I'm sure there are many who will say that the 800 points is nothing, and/or that it's optional so it doesn't matter. However, in this current economy especially, ten dollars for something completely aesthetic seems pricey, particularly for something of no real world value like an extra costume slot. Personally, I'd love extra costume slots if for no other reason than to have them, but want to go on the record in protest of ten dollars per slot. I would be willing to pay at most half of that.
They ARE too expensive, but that just means one thing and one thing only: I won't buy them. Because they're too expensive. Neither you nor I are the only people who feel this way. I'm sure many will. I'm also sure that if many don't, either costume slots will drop in price, or they'll go on sale hella' often.

Honestly, I don't think this is a matter that can be won by debate. Buy what you feel is priced right, shun what you feel is a ripoff and let profit margins carry the point across.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

My agreement with Samuel goes over 900000%!!

I attempt to keep in mind that Paragon Studios is both trying to make money and provide entertainment. And I believe that they realize that those two things go hand-in-hand.
They may have made some mistakes and/or sided on the far side of one of those objectives, but I figure it will be evened out over time.
People make mistakes. They are human, after all... And then there is marketing, who are far less intelligent and not exactly human... So, we have to understand that these things are impeded a bit by these facts.
Hopefully adjustments will be made that we find to be better.
For now, just vote with your wallet.
I approve of them, so far, by giving them my subscription. Anything else will be on a case by case basis.


@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"
-Dylan

 

Posted

Not seeing the problem.

I get free points. I don't have to pay for anything extra if I don't want to. There's nothing in the store that we NEED in order to play the game. They are all fluff items. Only the people that desire instant gratification suffer the delusion that they have to pay for items in the store.

If the F2P and Prems want stuff for free from the store, they can sub just like the VIP's do.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
Not seeing the problem.

I get free points. I don't have to pay for anything extra if I don't want to. There's nothing in the store that we NEED in order to play the game. They are all fluff items. Only the people that desire instant gratification suffer the delusion that they have to pay for items in the store.

If the F2P and Prems want stuff for free from the store, they can sub just like the VIP's do.
Well, that doesn't really discount the opinion that the prices are too high.
I mean, yes, we can only use VIP given points to buy things, but some of us are saying that we'd likely add in real money purchases for things if they were lower priced.
Of course, other people are fine with paying at the current prices. So, all we can do is let Paragon Studios know and then they can decide what to change or not change.

Still... just because we get stuff for free doesn't mean that real money and pricing are completely out of the equation for us VIP peoples.


@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"
-Dylan

 

Posted

Quote:
Originally Posted by Electric-Knight View Post
Well, that doesn't really discount the opinion that the prices are too high.
I mean, yes, we can only use VIP given points to buy things, but some of us are saying that we'd likely add in real money purchases for things if they were lower priced.
Of course, other people are fine with paying at the current prices. So, all we can do is let Paragon Studios know and then they can decide what to change or not change.

Still... just because we get stuff for free doesn't mean that real money and pricing are completely out of the equation for us VIP peoples.
I wasn't trying to discount the opinion that some people think some prices are too high. Heck there are things in the store I will never spend a dime on regardless of price.

The way I look at the store is, there are things I don't mind spending money on right away if I have the cash (which I rarely do, because of my limited budget) and there are other things that are out of my price range. So while I can't get them immediately, I can save up my free points and get them later, maybe even on sale.

If the devs start seeing people only spending free points on high cost items
they might decide to reconsider lowering those prices.

We already know they keep separate tally's on free points and purchased points in regards to awarding reward tokens, so they shouldn't have any problem knowing what purchases are being made with free points.


 

Posted

Quote:
Originally Posted by Forbin_Project View Post
I wasn't trying to discount the opinion that some people think some prices are too high. Heck there are things in the store I will never spend a dime on regardless of price.

The way I look at the store is, there are things I don't mind spending money on right away if I have the cash (which I rarely do, because of my limited budget) and there are other things that are out of my price range. So while I can't get them immediately, I can save up my free points and get them later, maybe even on sale.

If the devs start seeing people only spending free points on high cost items
they might decide to reconsider lowering those prices.

We already know they keep separate tally's on free points and purchased points in regards to awarding reward tokens, so they shouldn't have any problem knowing what purchases are being made with free points.
Sure, and that's what I and some others are saying too.
Just with the addition that we'd like to see some of the prices lowered.
So, yeah, back to what you said, (you) "don't see a problem". It's not a problem so much as some of us think it could be better for both sides if the prices were lower for some things.

Who knows... I could be wrong. They should possibly never lower the prices, hehe. I'll let them figure that out, but I'll mention that I don't want to spend 800 nor 600 for the costume slots.
Whether that is because I am a cheap bastage or not... is subjective and for them to decide (in a roundabout way).


@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"
-Dylan

 

Posted

I'm fine with no set bonuses for premiums. But those enhancements should do SOMETHING. I logged into my second account to find my characters at 0% enhancement to everything, and no cheap way to remove the enhancements and sell them. Even the basic IOs are at 0%
I don't see that as enticing old players to come back.


 

Posted

Quote:
Originally Posted by Mr_Kingkillaha View Post
I'm fine with no set bonuses for premiums. But those enhancements should do SOMETHING. I logged into my second account to find my characters at 0% enhancement to everything, and no cheap way to remove the enhancements and sell them. Even the basic IOs are at 0%
I don't see that as enticing old players to come back.
I agree with this, though it might be tougher to do than you or I imagine. I do think that the enhancement values should stay, and that the set bonuses shouldn't work. Then, you can prevent them from slotting any new invention enhancements. That's how I think it should work, but I make no claims on how easy that would be to do. It very well may be that the set bonuses are somehow tied to the enhancements being functional, which you'd then need to separate out entirely.


As to the rest: we're getting more for our money now than we were before. We're getting more for our subscription price than we were before. In addition to that, they give us free points to spend how we want.

Things may be priced a bit too high, and you don't have to buy those items, but the goal is to have VIPs get enough points to get some things over time, but not be able to get everything without spending some extra cash.


Let me never fall into the vulgar mistake of dreaming that I am persecuted whenever I am contradicted.
~Ralph Waldo Emerson

"I was just the one with the most unsolicited sombrero." - Traegus

 

Posted

Quote:
Originally Posted by oakster View Post
first, i would like to say that the price for costume slots is ridiculously high verging on gouging. I'm sure there are many who will say that the 800 points is nothing, and/or that it's optional so it doesn't matter. However, in this current economy especially, ten dollars for something completely aesthetic seems pricey, particularly for something of no real world value like an extra costume slot. Personally, i'd love extra costume slots if for no other reason than to have them, but want to go on the record in protest of ten dollars per slot. I would be willing to pay at most half of that.
I would agree that at 800 points an extra costume slot for one character would be "ridiculously high verging on gouging". But if you plan to have many extra costumes spread over many different characters and plan to have fun with that for potentially years into the future then all of a sudden 800 points doesn't seem ridiculously unreasonable, at least to me anyway.

Obviously you have to decide what you think you'll get out of it and make purchases accordingly.

Quote:
Originally Posted by samuel_tow View Post
they ARE too expensive, but that just means one thing and one thing only: I won't buy them. Because they're too expensive. Neither you nor i are the only people who feel this way. I'm sure many will. I'm also sure that if many don't, either costume slots will drop in price, or they'll go on sale hella' often.

Honestly, i don't think this is a matter that can be won by debate. Buy what you feel is priced right, shun what you feel is a ripoff and let profit margins carry the point across.
I'm pretty sure time's going to be on your side for this. Sooner or later all the people who have no problem spending 800 points for costume slots will have them bought and done with. Eventually the game will be forced to permanently lower the price to get people to start buying them again. I wouldn't be surprised to see them go permanently down to 400 or even 200 points in the long run.

The only question about this is how long are you willing to wait for that price drop. If you seriously don't care that it might take 6 months or a year before the price drops to 400 then that's your choice. You'll get to wait your time before you can play with them. You can look at it this way: the people paying 800 for them now are paying a premium to have them right now. It's a "hav-it-now" tax as I like to call it. There's really nothing wrong with that because Paragon Studios is getting the premium money for it now. If there are at least some people willing to pay that much now why wouldn't the game want to get that money from them?

The choice is always yours: either you pay the hav-it-now tax or you wait some random time for the price to drop. No point in complaining too much about it.


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Posted

Quote:
Originally Posted by Lothic View Post
The only question about this is how long are you willing to wait for that price drop. If you seriously don't care that it might take 6 months or a year before the price drops to 400 then that's your choice. You'll get to wait your time before you can play with them. You can look at it this way: the people paying 800 for them now are paying a premium to have them right now. It's a "hav-it-now" tax as I like to call it. There's really nothing wrong with that because Paragon Studios is getting the premium money for it now. If there are at least some people willing to pay that much now why wouldn't the game want to get that money from them?
That's more or less how I see it. If people stop buying something, whether because all the enthusiasts already have it or because it didn't prove popular enough to justify the price, it will become cheaper. If I want it bad enough and want to accept the price, I'll buy it right away. If I don't like the price, I'll wait for a discount or a price drop.

Now more than ever, we get to vote with our money. The question is how strongly we feel about our vote and whether we can stick to it. Buying something and then complaining it was too expensive is a day late and a dollar short. I paid for it, I supported it and I voted with my money, saying "I was willing to pay for this." Even if I say I didn't want to pay for it, I proved that I was willing to.

As soon as you realise that you really can't have "everything" unless you drop hundreds of dollars, it becomes a question of what you can accept not having, and that really is more or less how the store is supposed to work.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

The only reason I bought the costume slots...well, ok, the thing that pushed it over for me was the fact I needed points bought to get the Celestial Armour. Plain and simple.

Had I not needed that boost, then I would have been having serious annoyance issues over the price, given how damn long we waited for extra costume slots.


Quote:
Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
Quote:
Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

Posted

Quote:
Originally Posted by Techbot Alpha View Post
The only reason I bought the costume slots...well, ok, the thing that pushed it over for me was the fact I needed points bought to get the Celestial Armour. Plain and simple.

Had I not needed that boost, then I would have been having serious annoyance issues over the price, given how damn long we waited for extra costume slots.
I also bought PPs mostly for the reward tokens (still 1 token short of the full Celestial set, but I can wait for the last one). But I spent the points on increasing salvage and auction storage space over extra costume slots, since the drop rates seem to have skyrocketed.


http://www.fimfiction.net/story/36641/My-Little-Exalt

 

Posted

going to add my flaming off here too.

i've spent DAYS trying to buy points to get St.J.
what i got instead is Days of support saying my bank is Refusing the charge to check with my bank whom:
1. flags plaync charges because they do some stupid one euro charge Then do the regular charge, the bank sees that "fishing" "Testing the waters" bit as what those doing Fraud do.
send a small test, if it works they charge more and higher until they drain the account.
2. AS the bank watched I made the buy, to get the Refused message from plaync and for my bank that was sitting there watching say the Charge was never Filed for them to refuse it.

Yet support says it's My bank causing the issues and refusing their charges..............yet also it's the same card pays and Been paying for my account for years.

Why do they always bring out these grand and Broken new things to give ppl headaches?
If you can't get it to Work stop bringing the damn things to live.


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