Cannot log into game


Beber

 

Posted

As an update:

- This issue is now resolved. All players affected by this will need to log into their Master Account (https://secure.ncsoft.com/cgi-bin/accountManagement.pl) and update their City of Heroes *game* password. Once this is completed you should be able to log into the game.
- I have received a list of all accounts affected by this issue. I will be personally contacting each of you at the email address listed in your master account, so while you're updating your password, please be sure that your email address up to date.

We do sincerely apologize for this situation and thank you for your patience as we worked to resolve this in a manner that was safe and responsible.


Andy Belford
Community Manager
Paragon Studios

 

Posted

Quote:
Originally Posted by Zwillinger View Post
As an update:

- This issue is now resolved. All players affected by this will need to log into their Master Account (https://secure.ncsoft.com/cgi-bin/accountManagement.pl) and update their City of Heroes *game* password. Once this is completed you should be able to log into the game.
- I have received a list of all accounts affected by this issue. I will be personally contacting each of you at the email address listed in your master account, so while you're updating your password, please be sure that your email address up to date.

We do sincerely apologize for this situation and thank you for your patience as we worked to resolve this in a manner that was safe and responsible.
Thanks Z, just logged in you the man, man

Now off to get some Beautiful Beam Rifle and stuff


Bring on the wall!!!!

 

Posted

Woot! I'm in!

**hugs Zwillinger**

Give a big thanks to the engineers for this fix please Z.

Ok, gotta go to work now...


 

Posted

Quote:
Originally Posted by Suzumebachi View Post
Woot! I'm in!

**hugs Zwillinger**

Give a big thanks to the engineers for this fix please Z.

Ok, gotta go to work now...
Same here from me. Thank you very much to everyone for their work on this. Please pass on my thanks to the engineers.


@Dante EU - Union Roleplayer and Altisis Victim
The Militia: Union RP Supergroup - www.themilitia.org.uk

 

Posted

It's working here too, thanks a lot!