It's very rarely been twice a week. Most weeks it has been just once on Thursday.
When there is a non-Thursday maintenance event, it's not to do the usual server maintenance that is done on Thursdays, rather, it's to do something extra, like install a patch or end an event or fix a problem. So, this isn't a case of standard maintenance being done twice in one week.
And it used to be daily. Having maintenance once a week is a boon. And compared to other MMOs, CoH has very little downtime due to 'maintenance.'
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I beg to differ - it's been regularly on Tuesday and Thursday for quite a time now.
Like I said - it's a bit of a gripe - living in Australia - as imaintenance time is our prime playing time - and having been told it would happen once a week only to find it's back to twice a week is just frustrating.
The usual distinction is that Thursday is the regular maintenance and Tuesday is the common day for patches. This week with the Halloween patch the two were reversed.
With I18 being a major upgrade there have been more patches than usual.
Like you - being in Australia makes it more intrusive on normal play times. By next month at least it will push back an hour when US comes off daylight saving - 11pm is better than 9pm if you live east coast
grr! in melbourne it's at 10pm and twice per week is really annoying now
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The only day we can expect (with reasonable certainty) to have downtimes is on Thursdays.|
Originally Posted by TheUndertaker_NA
I beg to differ - it's been regularly on Tuesday and Thursday for quite a time now.
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It's also been a tradition in this game for years to release new patches/issues on Tuesdays.
So what does this mean for us? It means that all things being equal we'll always get downtimes on Thursdays and we'll OCCASIOANLY get downtimes on Tuesdays. The only reason it may seem like Tuesdays have become more common lately is because we're only a couple of months past a major retail expansion to this game (Going Rogue). We've been getting many patches lately to account for the major changes involved with that.
Sorry that impacts your "primetime" but there are justifiable reasons for it. Once I19 hits we'll probably see a number of months in the future of "one time a week" downtimes until I20 comes out.
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Well I'm sure it's not a biggie for people outside of Australia or Asia who happen to be on the U.S. server - but it does impact us. And on top of that, it seems to take an hour or so beyond what we're told for the servers to come up. It's just frustrating.
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Originally Posted by TheUndertaker_NA
Like I said - it's a bit of a gripe - living in Australia - as imaintenance time is our prime playing time - and having been told it would happen once a week only to find it's back to twice a week is just frustrating.
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Originally Posted by Fuzz_JDC
grr! in melbourne it's at 10pm and twice per week is really annoying now
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I live in the United States but often travel to places like Japan and Singapore for business.
I've actually been hit by the "primetime maintenance" deal so I can feel your pain with that.
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What I'm sick of, is how they make an official announcement saying that the servers are up, when they aren't. The post saying the servers are up was made a while ago. I still can't log in here. Nearly everytime this happens the servers are down for another 30 - 90 minutes. *That* is what I'm annoyed with.
Oh, and good to know what I'll be facing when I move to AU in another 4 weeks.
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10. INTERRUPTION OF SERVICE
(a) NC Interactive reserves the right to interrupt the Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance.
Cheers Lothic for your empathy 
I just want to play the game...
Yes Forbin - we know that - from time to time surely doesn't mean every Tuesday does it?
I thought this thread was going to be about how lately the thursday maintenance has gone past a half-hour of overtime before the servers were back up.
A couple responses here already mention that post-i19 the tuesday patches will die down. On the contrary, my bet will be they continue, as they get everything from GR perfect and start fixing everything that gets missed in i19 beta over a few weeks of time corrected as well.
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Very aware of this. But they need to stop announcing that servers are up when they're still down; usually remaining down for another 30 - 90 minutes AFTER they say servers are up and ready to go. This has been happening virtually every maintanance period for the last several weeks.
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Originally Posted by Forbin_Project
10. INTERRUPTION OF SERVICE
(a) NC Interactive reserves the right to interrupt the Service from time to time on a regularly scheduled basis or otherwise with or without prior notice in order to perform maintenance. |
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Quick note: the announcement that the servers were up was made by the EU mod, indicating that the EU servers are up.
They post it here as well, as some people in the EU speak English.
I find your lack of signature disturbing.
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Yeah misleading posts don't really help. I pay more attention to the server status page because it's linked to the servers directly. That way I don't rely on whether a person posting "official" announcements has the right information or not. *shrugs*
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Originally Posted by StarKitten
What I'm sick of, is how they make an official announcement saying that the servers are up, when they aren't. The post saying the servers are up was made a while ago. I still can't log in here. Nearly everytime this happens the servers are down for another 30 - 90 minutes. *That* is what I'm annoyed with.
Oh, and good to know what I'll be facing when I move to AU in another 4 weeks. |
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So where will you be in Australia StarKitten?
test isn't down, i was on it :s
and an hour over scheduled?? it's silly and out of standard. they have mostly finished on time from what i have seen.
Meh, either way, maintanance has its window. In my time zone is always 7 - 9am. They should really make it 7 - 10 or 7 - 11 because they seem to need that much time every maint. period.
And the Euro support should be posting in the EU section. IMO, of course.
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Unfortunately the server status page is not the most reliable . . .
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They'd be a lot less misleading if European Support Man clarified which servers he was actually talking about (I assume he means just the EU ones).
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Originally Posted by Lothic
Yeah misleading posts don't really help. I pay more attention to the server status page because it's linked to the servers directly. That way I don't rely on whether a person posting "official" announcements has the right information or not. *shrugs*
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I think the point is it isn't every Tuesday it's just been most if not all Tuesdays since the release of Going Rogue. Which I predicted beforehand because of the patch history for City of Villains.|
Originally Posted by TheUndertaker_NA
Yes Forbin - we know that - from time to time surely doesn't mean every Tuesday does it?
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Now since some people were not subbed before GR/I18 and came back for it or joined due to it, to them it may seem like it is always every Tuesday. But when were are a good 6+ months of just the Thursday maintenances prior to that and those ending early, those of us who were here see only the temporary spike not an ongoing problem.
total kick to the gut
This is like having Ra's Al Ghul show up at your birthday party.
I'd rather have scheduled maint than the 'oops it crashed' (like the market last night). However, the lack of communication irritates me.
Community reps exist and presumably SOMEONE at NC knows the servers are down or are going to be down? So say so.
I know the Halloween even is due to start but how hard is it to post "Sorry guys, with the Halloween Event starting, the two hour maint is going to over run tomorrow. We're not sure how long at this point but we will keep you updated as we know more".
And announcements need to come from USA support not EU support because every time they post "the servers are up", they aren't!
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Okay - another gripe - one that i know many here will disagree with.
Update server status properly so we know what's going on. It takes a few seconds if you set it up so someone just pushes a button - servers down longer than expected - back up in ... - or something to that effect. It really isn't difficult or time consuming.
Okay - I know I'll get the usual comments about how this isn't a player help issue - but anyway - isn't maintenance supposed to be once a week now on Thursdays? It's been every Tuesday and Thursday for quite a while now. Really frustrating for me as I live in Australia - and that's my prime playing time. Yeah - sorry - it's a gripe - but really - just say it's twice a week Devs if that's what you're doing.