Resolved: Network issues impacting City of Heroes


Airea

 

Posted

And this is now resolved! Thank you for your patience while we were investigating this issue.

It appears our North American data centre is experiencing network issues affecting access to our West Coast servers as well as access to the In Game Store, the Auction House as well as Mission Architect.

We are looking into it and hope to have it resolved as quickly as possible.

We apologise for the inconvenience and thank you for your patience with this temporary unavailability of our services.


Support Centre for our English European players
Support Centre for our North American players
Plateforme d'assistance pour les francophones
Support-Center f�r deutschsprachige Spieler

 

Posted

I'm wondering if this actually HAS been resolved, since I can't get from the Launcher to the Game Proper at this point. Connecting #12 and counting ...


It's the end. But the moment has been prepared for ...

 

Posted

Quote:
Originally Posted by Redlynne View Post
I'm wondering if this actually HAS been resolved, since I can't get from the Launcher to the Game Proper at this point. Connecting #12 and counting ...
I got in just fine so I guess it has been fixed.


 

Posted

Quote:
Originally Posted by GMan3 View Post
I got in just fine so I guess it has been fixed.
that's odd, it works for you but not for me...

um.. can I come over and play city at your house?

My whatever is still broked.

Edit: nm, restarted client a few times it seems to be working now.


Ignoring anyone is a mistake. You might miss something viral to your cause.

 

Posted

Problem unresolved! Half the servers just went down.


 

Posted

aaaaaaand down again


 

Posted

Quote:
Originally Posted by Airea View Post
aaaaaaand down again
Yep...


 

Posted

Quote:
Originally Posted by Avatea View Post
Issue resolved!
Someone lied to you.


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Posted

West Coast servers still dwn as of 10:50p Eastern.

Rich


Rich(@Naq)
--who's NO LONGER waiting for the Elec 'Troller

Bunches of good and evil scattered across all servers--

 

Posted

We were doing just too awesome with that Mothership Raid on Virtue I guess.


 

Posted

And the servers went down and everyone on Virtue just went....


 

Posted

Apparently the log-in server is down too


 

Posted

Quote:
Originally Posted by Airea View Post
And the servers went down and everyone on Virtue just went....

Lmao. That is so true.


 

Posted

Quote:
Originally Posted by all_hell View Post
Apparently the log-in server is down too
The network issue has been resolved. We're calling an all-clear on this, and will continue to monitor.


 

Posted

Worked for me when I logged in again. Thanks all! To be honest though, the number of players on-line seemed kinda low, so it may have come on-line just before I started playing (no idea when I logged in). Anyways, hope it is working for everyone now.

WOOT! Just noticed 1st post after a RED!


 

Posted

I was doing a Lord Recluse Strike Force yesterday.... we had it down to only Statesman left, and had him down to less than 1/4 health.... and then.... servers died, and so did the entire team. We were slowed by losing 2 members early on, and 1 other that had his own connection issues... 2 others had to go afk for a time.... we spent over 4 hours getting to that point and we have to settle for getting nothing but a lil more xp debt, at the end.