I just got bit by the same thing.
I'm not sure if it was stated somewhere in patch notes, but some notification a few days before they delete the emails would have been awful nice.
I thought that it returned to the original character that sent it.
I will have to go back and look but I remember reading that before. Maybe that is just if it goes to a bad address.
Arc 52555: Tower of Darkness
Arc 139668: Bob's Crazy Car Dealership
Why would it take someone more than 30 days to claim an email? Especially if they sent it to themselves. It's not a storage bin.
Edit: Although I will agree with others that they should have done a better job of notifying everyone of the 30 day deadline.
Do emails have a date stamp? Or do we need to guess when it was sent?
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Actually, a lot of us have been using it for just that. I've been keeping a running bank there as well as several attachment mails.|
Forbin_Project wonders: Why would it take someone more than 30 days to claim an email? Especially if they sent it to themselves. It's not a storage bin. |
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| Edit: Although I will agree with others that they should have done a better job of notifying everyone of the 30 day deadline. |
).
Dec out.
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If you are getting emails from other people you should be opening them as soon as you get them or the next time you login if you were offline.|
Originally Posted by Disappearing Girl
Do emails have a date stamp? Or do we need to guess when it was sent?
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If you are sending an email to yourself you will know when you sent it.
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No offense but I'm not going to feel sympathy if someone gets burned when they are using a feature in a way it wasn't intended.
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Originally Posted by Decorum
Actually, a lot of us have been using it for just that. I've been keeping a running bank there as well as several attachment mails.
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I must agree with the position that sending something to yourself should easily be resolved within 30 days. Even without any kind of notification, I assumed that such 'transactions' would have a limited time period. A false assumptiion on my part? Perhaps in the eyes of others...but I naturally assumed this.
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Originally Posted by Forbin_Project
Why would it take someone more than 30 days to claim an email? Especially if they sent it to themselves. It's not a storage bin.
Edit: Although I will agree with others that they should have done a better job of notifying everyone of the 30 day deadline. |
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In the top section of the e-mail window, it shows, "From", "Subject", and "Date" for each Email.
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Originally Posted by Disappearing Girl
Do emails have a date stamp? Or do we need to guess when it was sent?
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I'll have to make sure i do log in every 30 days, and make sure everythings clear before holidays. Though I'll still lose something if someone sends me mail if I'm away for a month.|
Originally Posted by Forbin_Project
If you are getting emails from other people you should be opening them as soon as you get them or the next time you login if you were offline.
If you are sending an email to yourself you will know when you sent it. |
I have made no record of times of sent email to myself. Not having any idea I needed to.
Thanks master blade, that makes it managable to know when times up.
(edited out I'll have to add a date too, as I guess by your answer, Ghump mail doesnt date stamp it)
Its like a throw back to the 30 day market wipe rule. Silly restrictions when theres a limit of 20 mails anyhow.
Glad it was posted though as would of had no idea and http://www.cityofheroes.com/news/gam..._overview.html mentions nothing about that limit. Where the heck is the limit amount hidden away so I can let others know?
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Oh, sure, but this new info about the 30-day limit (was this ever said anywhere before now?) changes how I use it. I didn't get burned, and wouldn't be any more upset then "well DANG!" if I had. |
Forbin_Project is a town without pity: No offense but I'm not going to feel sympathy if someone gets burned when they are using a feature in a way it wasn't intended. |
Not to mention not using things as intended is a tradition in this game.
Our SG wouldn't have nearly as many members if we "worked as intended".
Dec out.
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That's why I added my edit after posting. I may be uncompromising in some areas but not telling players about something that could explode in their face isn't one of them.|
Originally Posted by Decorum
Oh, sure, but this new info about the 30-day limit (was this ever said anywhere before now?) changes how I use it. I didn't get burned, and wouldn't be any more upset then "well DANG!" if I had.
Not to mention not using things as intended is a tradition in this game. Our SG wouldn't have nearly as many members if we "worked as intended". |
I don't object to the rule but it must be posted someplace where players can learn about it.
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I'm glad you're psychic in real life as well as the game. The rest of us have trouble picking up unstated intentions.
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Originally Posted by Forbin_Project
No offense but I'm not going to feel sympathy if someone gets burned when they are using a feature in a way it wasn't intended.
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And now that we've gotten our "HUH? WUT???"s out of the way, I wonder why this restriction. Data storage issue? Specifically keeping us from using it as storage? A standard thing that might be removed later like the market time restriction did?
Dec out.
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I did not intend on using it as storage, I just left them hanging out there waiting to be picked up by whatever toon that needed them.|
Originally Posted by Forbin_Project
That's why I added my edit after posting. I may be uncompromising in some areas but not telling players about something that could explode in their face isn't one of them.
I don't object to the rule but it must be posted someplace where players can learn about it. |
Had I been informed that there was a time limit on them I would have never let them hang for so long.
I have many alts on all the servers so getting around to the right one that needs what I have may take a bit.
And the wiki page states that e-mails with attachments can't be deleted. Well not by the player that is.
Alts on all servers, lvl 50 of every AT:
lvl 50 Heroes on all servers but; Pinnacle, Victory
lvl 50 Villains on all servers but; Guardian, Pinnacle, Triumph, Victory
Current Projects: Tanks
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One doesn't have to be psychic to know that the new email feature wasn't intended to be used as additional personal storage. And as long as players know about the deadline, then 30 days is more than enough time to claim any attachments sitting in an email inbox.|
Originally Posted by Another_Fan
I'm glad you're psychic in real life as well as the game. The rest of us have trouble picking up unstated intentions.
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If an item attached to an email is so important to someone that they will be upset about losing it then they shouldn't be letting it sit in email limbo at all. We've already had Globals crash and an untold number of emails get erased along with everything that was attached to them a few weeks ago. And that is far more likely to happen than some bizarre set of circumstances that might prevent someone from spending 3 minutes out of 30 days to retrieve any items in his emails.
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It would be nice if they told us why but I doubt they will, and if they do decide to remove the restriction I'm sure many people will be very happy.
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Originally Posted by Decorum
And now that we've gotten our "HUH? WUT???"s out of the way, I wonder why this restriction. Data storage issue? Specifically keeping us from using it as storage? A standard thing that might be removed later like the market time restriction did?
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I just realized I don't have to worry about this problem with my "bank". I'm constantly taking from and adding to, and each time requires a new email, so it likely won't ever remain for 30 days.
Dec out.
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Originally Posted by Cinder_Flux
I did not intend on using it as storage, I just left them hanging out there waiting to be picked up by whatever toon that needed them.
Had I been informed that there was a time limit on them I would have never let them hang for so long. I have many alts on all the servers so getting around to the right one that needs what I have may take a bit. And the wiki page states that e-mails with attachments can't be deleted. Well not by the player that is. |
And again that's why I came back and added that edit to my original post. They need to make a special effort to make the players aware of that rule, and then make sure there is something in game that explains it to future new players.
They can't force people to read the rules but they damn sure better be certain the information is available where anyone can read it.
Documentation definitely helps them push it from "our fault" to "your fault".
EDIT: Um, clumsy wording. "Our" from the perspective of the company.
Dec out.
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It's not about them being able to shift blame to someone else, it's about being responsible and making a reasonable attempt to keep everyone informed about changes to the game in the first place.
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Originally Posted by Decorum
Documentation definitely helps them push it from "our fault" to "your fault".
EDIT: Um, clumsy wording. "Our" from the perspective of the company. |
Oh, true, and that's what I was clumsily trying to say.
Dec out.
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There's some validity to the shifting blame argument, which is why it should be addressed quickly. Oversights can happen, but when they are discovered they should be rectified as quickly as possible.
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Originally Posted by Decorum
Oh, true, and that's what I was clumsily trying to say.
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I got burned by this one myself.
I lost a full set of Decimation (minus the proc) and a full set of Posi's Blast (minus the proc). I had them sitting in emails while I leveled the character that was meant to receive them (Fire/Regen scrapper in the 40s, was going to slot them in Fire Blast and Fireball)
I sent in a petition about it because I was completely unaware that there was a time limit on emails. Now that I know it is WAI I'm expecting a polite version of :"Tough ****" in response. Had I KNOWN about it I would have claimed them long before they were deleted.
I don't have a problem with a time limit on it, what I DO have a problem with is that most people are going to find out about it when their stuff gets deleted, since I don't recall seeing anything anywhere that informs us of the time limit.
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Originally Posted by Dechs Kaison See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately. |
I just got an e-mail from NCsoft that confirms to my horror that items sent by e-mail have to be claimed within 30 days or they are deleted.
OMG !!!!!
Alts on all servers, lvl 50 of every AT:
lvl 50 Heroes on all servers but; Pinnacle, Victory
lvl 50 Villains on all servers but; Guardian, Pinnacle, Triumph, Victory
Current Projects: Tanks
Official MOM of Tribal Alliance