Help, the world has gone white!


Airhammer

 

Posted

A small number of players are experiencing a minor bug with graphical textures that may cause some world textures or light sources to appear white or as white boxes. Fortunately for those experiencing this issue, a very easy fix is at hand.

Simply go to your City of Heroes directory, and look for the piggs folder. Open up the piggs folder and find the file named “texWorldV1.pigg”. Delete this file and re-run the updater.

Voila, problem solved!

Thanks,


 

Posted

Quote:
Originally Posted by theOcho View Post
A small number of players are experiencing a minor bug with graphical textures that may cause some world textures or light sources to appear white or as white boxes. Fortunately for those experiencing this issue, a very easy fix is at hand.

Simply go to your City of Heroes directory, and look for the piggs folder. Open up the piggs folder and find the file named “texWorldV1.pigg”. Delete this file and re-run the updater.

Voila, problem solved!

Thanks,
Might you mean "texVWorld1.pigg"? I don't have a "texWorldV1.pigg" in my folder. (Just don't want to delete the wrong file.)


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Posted

Thank you but that doesn't seem to do it.

Trying deleting all files prefixed with tex. If that doesnt work will try a full reinstall.

A question is there going to be emergency maintenance for this or will it be handled in the regular maintenance. Anyone starting a tf or trial could certainly use the information


 

Posted

Quote:
Originally Posted by White_Dwarf View Post
Might you mean "texVWorld1.pigg"? I don't have a "texWorldV1.pigg" in my folder. (Just don't want to delete the wrong file.)
That's the correct file name, although I'm not sure it will fix the problem.

One could try deleting all of the texture files, but considering they make up the bulk of the game's data, you'd basically be re-downloading the majority of the game if you did that.

Try deleting TexVWorld1.pigg, TexVWorld2.pigg, and TexWorldSW.pigg. Yes, all three of them.

Ongoing discussion located here.


 

Posted

I tried your workaround Ocho and instead of white polygons they had turned blue, so I tried exiting and re-running the update - this time it updated TexWorldSW.pigg and that fixed the problem.

So if just forcing a file check or re-running the updater doesn't work folks may need to try deleting (or renaming) both the following files:

TexWorldSW.pigg
TexWorldV1.pigg

EDIT: Obsidius beat me to it :-)


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Posted

Quote:
Originally Posted by EricHough View Post
So if just forcing a file check or re-running the updater doesn't work folks may need to try deleting (or renaming) both the following files:

TexWorldSW.pigg
TexWorldV1.pigg
I deleted TexWorldV1 but didn't have TexWorldSW. After repairing V1, things were still broke. I restarted and this time the game repaired (ie downloaded for the first time) TexWorldSW. It then repaired V1 again. Things were fixed.

One of my SGmates didn't get SW downloaded at all after manually verifying, so instead I had her create a text file and name it TexWorldSW.pigg and sure enough THAT triggered the repair and she's all set.


 

Posted

Quote:
Originally Posted by Erydanus View Post
I deleted TexWorldV1 but didn't have TexWorldSW. After repairing V1, things were still broke. I restarted and this time the game repaired (ie downloaded for the first time) TexWorldSW. It then repaired V1 again. Things were fixed.

One of my SGmates didn't get SW downloaded at all after manually verifying, so instead I had her create a text file and name it TexWorldSW.pigg and sure enough THAT triggered the repair and she's all set.
It looks to me like the updater is running some kind of a mini-update/cleanup after you logoff that is erroneously deleting pigg files - I just had the problem re-occur and I noticed that not only was TexWorldSW.pigg missing but so was TexWorldV1 and TexWorldV2. I suspect until they fix whatever they did to the updater it might be to our benefit to back up these files.


Globals: @Midnight Mystique/@Magik13

 

Posted

Quote:
Originally Posted by EricHough View Post
It looks to me like the updater is running some kind of a mini-update/cleanup after you logoff that is erroneously deleting pigg files - I just had the problem re-occur and I noticed that not only was TexWorldSW.pigg missing but so was TexWorldV1 and TexWorldV2. I suspect until they fix whatever they did to the updater it might be to our benefit to back up these files.
Oh yeah. Just did that to me after I mapserved. It deleted TexWorldSW. It won't actually download it this time. I actually created a dummy copy of that file and the instant I started the game up, it was deleted. I recreated the dummy and told the updater to verify files so it checked all, then deleted that file. I'm going to get a copy of the file from a friend and save copies, then I'm going to create a bypass updater link and use that.


 

Posted

Quote:
Originally Posted by Erydanus View Post
Oh yeah. Just did that to me after I mapserved. It deleted TexWorldSW. It won't actually download it this time. I actually created a dummy copy of that file and the instant I started the game up, it was deleted. I recreated the dummy and told the updater to verify files so it checked all, then deleted that file. I'm going to get a copy of the file from a friend and save copies, then I'm going to create a bypass updater link and use that.
Someone in game suggested deleting the coh.checksum file to force a recheck of all files - so that is one fix. I have just backedup my PIGG directory for the time being so I can manually replace things.


Globals: @Midnight Mystique/@Magik13

 

Posted

Ok this is LAME. I have no idea what to do here, deleting pigg files do nothing for me.

Is this what most of you have going on?


 

Posted

Interesting. I logged in and had none of these issues. Logged out, read some mail and stuff, logged back in, and all is white.

Trying the new pigg file dealie now, but thought the logout loss was interesting.


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Posted

I tried what Ocho said and it dodnt do jack.. all I know is I was working fine yesterday and today it sucks..


The hard things I can do--- The impossible just take a little bit longer.

If numbers are so much more important than a teammate who is fun to play with, forget about the game altogether and go play with a calculator instead. -Claws and Effect-

 

Posted

Wow maps are literally unplayable..


The hard things I can do--- The impossible just take a little bit longer.

If numbers are so much more important than a teammate who is fun to play with, forget about the game altogether and go play with a calculator instead. -Claws and Effect-

 

Posted

Quote:
Originally Posted by White_Dwarf View Post
Might you mean "texVWorld1.pigg"? I don't have a "texWorldV1.pigg" in my folder. (Just don't want to delete the wrong file.)
Me neither, I don't have "texWorldV1.pigg". Deleting "texVWorld1.pigg" doesn't solve the problem, The maps are still white out


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Posted

Quote:
Originally Posted by zII_HITMAN_IIz View Post
Ok this is LAME. I have no idea what to do here, deleting pigg files do nothing for me.

Is this what most of you have going on?

Ok, retried different files, it does not work.


 

Posted

This should be fixed now folks, please let us know if you continue to experience this issue.

Thanks so much for your patience!


 

Posted

Quote:
Originally Posted by theOcho View Post
This should be fixed now folks, please let us know if you continue to experience this issue.

Thanks so much for your patience!
Cool... I had just logged on and found that I, too, had this bug and was reading up on what steps to take... when you announce this and I see the updater is fixing these particular files!

Sorry I didn't make them do this sooner, everyone!
It's good to be the king!



(Hope this actually works!)


@Zethustra
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and round up everyone that knows more than they do"
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Posted

Still happening. Now I'm waiting 2 hours for the piggs to reload. unfun.


 

Posted

Hi,

Sorry if this is the wrong thread but I searched for texWorldSW.pigg and this is the one that popped out and the dates seem to sync with the start of my troubles.

I don't get the whiteout effect but since the updates of 17/18th I have had regular crashes of the game client on either zoning or loading from character select followed by a verify and fix of the following files.

geom.pigg
texMisc.pigg
texWorldSW.pigg
texWorldV1.pigg

followed by eroors such as

checksum failed on piggs\texWorldSW.pigg (or sometimes texMisc.pigg or geom.pigg)
click ok to do a full checksum of all files.

you may be trying to write to a location that you do not have full priveledges too or youo may be low on disk space.

Now I am running XP Home as the main account with the usual admin level priveledges and still have 240+ GB of disk space left this is also a fresh install of XP.

any clues as to whats happening?

Thanks


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