Lost a slot because online store goes down?
By
Agonus,
Posted on: 2009-09-24 17:15 in ALL ACCESS Gameplay Technical Issues Bugs
Quote:
Nope, these are a whole brand new raft of issues. Ones basically the same as those 11 months ago, which they haven't addressed since, but at least they aren't claiming we're mistaken and everything is fine |
Originally Posted by hazey
I beg your pardon I had indeed missed the date of the post and thought it in response to today's issues.
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Apparently the store has returned as well.
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The store is definitely down, or at least when I log into the game (Pinnacle) my client tells me so. Good thing I made a character last night in Praetoria last night before it went down. I took the day off and I cant make any characters. I got lucky, because I can still play with the one guy I wasn't indecisive about. |
Originally Posted by Ghost Falcon
Hmm...the in-game store appears to be online, and after checking with our Ops team, no outtages were reported.
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Lewis
Random AT Generation!
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*sigh*|
Originally Posted by UnicyclePeon
The store is definitely down, or at least when I log into the game (Pinnacle) my client tells me so. Good thing I made a character last night in Praetoria last night before it went down. I took the day off and I cant make any characters. I got lucky, because I can still play with the one guy I wasn't indecisive about.
Lewis |
Does no-one around here read date posted any more?
Dates are chewey, Carn.
Also: What kind of absurd thing are you gonna ask for next, that people look and see if there's already a recent thread or 100 with the same problem for people to post in instead of starting yet another one? Silly, Carn. Very silly.
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LOL wish I'd known about this before hand too. And I'm not deleting 2 extra pages of alts just to get down to a slot under the first 12. First page alone is nothing but 50's 
Good thing this post was here though! I was about to all ragewrite a GM, which never really turns out well....
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Dai-San: "You point, me smash." Brutz rulz 101
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Keep you regular though!
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Originally Posted by Kheldarn
Dates are chewey, Carn.
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I am not sure what is worse to be honest, starting the 36th post on the same topic or necro posting the one on the same subject from 2009. (sure caught me out)|
Originally Posted by Kheldarn
Dates are chewey, Carn.
Also: What kind of absurd thing are you gonna ask for next, that people look and see if there's already a recent thread or 100 with the same problem for people to post in instead of starting yet another one? Silly, Carn. Very silly. |
What it says to me though is a few things, we still have the same issue one year (and probably more) later, also fewer repeat posts would be made if the problem was addressed so people knew what was happening.
As of 10 seconds ago the online store is still unavailable on Union at least.
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The Web Store is up and updated, but that doesn't help you at all slot-wise.|
Originally Posted by hazey
I am not sure what is worse to be honest, starting the 36th post on the same topic or necro posting the one on the same subject from 2009. (sure caught me out)
What it says to me though is a few things, we still have the same issue one year (and probably more) later, also fewer repeat posts would be made if the problem was addressed so people knew what was happening. As of 10 seconds ago the online store is still unavailable on Union at least. |
And now it gets silly because anyone new / returning logging into the game will get "Store Unavailable" as the first thing they see.
Excellent.
This is a really irritating bug to have at GR launch. Like so many others, I planned to delete a char or two to make space for some new ones, which now just leaves me with 'unavailable' character slots, effectively meaning I can't play the game I've legitimately purchased.
Note for purists: I understand I can still play with my other chars and use some of the new features, but I want to start a new char in the new zone with new powers and I can't, which is irritating.
If the store is up, why isnt the master account page?
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I'm having no issues at all with the Master Account webpage, and haven't all day.|
Originally Posted by Perfect_Pain
If the store is up, why isnt the master account page?
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What browser are you using and have you tried an alternative one? It could be something funky like a Cookie issue with the browser you normally use.
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I am on IE, I have always been. I have never used a different browser.|
Originally Posted by Carnifax_NA
I'm having no issues at all with the Master Account webpage, and haven't all day.
What browser are you using and have you tried an alternative one? It could be something funky like a Cookie issue with the browser you normally use. |
I am trying to buy GR for my husbands account...
I cant even get on to my account.
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As I said it works for me, I'm using Opera . Best thing to try on your end is see how it goes with another browser. No harm in giving it a try, it might even resolve your issue. |
Originally Posted by Perfect_Pain
I am on IE, I have always been. I have never used a different browser.
I am trying to buy GR for my husbands account... I cant even get on to my account. |
In fact trying it in Firefox highlights one potential issue, they switched domains without changing their SSL Certificate. This could be a tripping point in IE which is causing what you see (or it could merely be affecting just me because I'm EU side).
There was DNS issues earlier in the week for me too, so that could also be causing it for you.
Either way try it in a different browser and see what it tells you, it could help highlight any issues with their set-up or yours.
ZOMG! They are crawling out of the ground everywhere the living dead! We need fire....
Please do not feed the dead! There are plenty of current and new posts talking about the various store issues, currently effecting character transfers and character slots!
I beg your pardon I had indeed missed the date of the post and thought it in response to today's issues.