Has this happened?


AngryRedHerring

 

Posted

When you log in you lose your characters name and backstory. My partner logged in and one of his characters was wrongfully renamed to generic000000000 he has submitted a petition but to no avail . why any advice on this, will help His character was also 4 years old.


 

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The name was Arc.Angel'

was renamed to generic......

all of his back story was removed and his costuumes


 

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Unfortunately, it probably wasn't an accident. Someone(or more than one person) petitioned either the character name, the bio, or more likely both. Not making any personal judgements here, just stating likely facts.


 

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Quote:
Originally Posted by Duchessofgrey View Post
The name was Arc.Angel'

was renamed to generic......

all of his back story was removed and his costuumes
Yeah, too similar to Archangel. Marvel already sued NCSoft once due to the fear of players using their characters in game. NCSoft is serious about it.


No, he won't be getting the name back. He should have gotten an email about changing it... and now he can come up with a name that doesn't use inappropriate periods or apostrophes!


Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

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more than likely but still annoying

he ran thru atlas found 75 or so toons that will also need to be changed


 

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Heh. Yeah, GM's tend to not "accidentally" generic random people.

Let me guess, his back story was based on a marvel comics character?

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Posted

The GMs only find an infringing name if someone bothers to report it. They don't have the manpower to send GMs wandering around every zone and every mission of all 15 servers. They rely on us sending petitions.


http://www.fimfiction.net/story/36641/My-Little-Exalt

 

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Yes, it happens. Someone reported his name and/or backstory as a EULA violation. A GM took a look (probably a quick scan, really) and decided to reset the character name and bio. Your friend will recieve an email containing instructions on how to select a new name.

Things to do:

Respond to the official email, which will include directions on contacting Customer Service if your friend feels this was in error. It's rare but not unheard of for them to change their minds upon review. If they do change their minds the name will be restored and the character will be flagged as safe from future name violation reports.

Think of new names you would like in the event the old name is not restored. You'll want to come up with three of them.

Things NOT to do:

Post here about the old name, GMs, Customer Service, or the anonymous player who reported it. It won't do you any good, and will just annoy the mods.

Pay for a name change from Generic000000. You'll be getting one for free, so don't waste your money.


Really, unless your friend is a repeat offender on this kind of thing it's nothing to worry about.


"Mastermind Pets operate...differently, and aren't as easily fixed. Especially the Bruiser. I want to take him out behind the woodshed and pull an "old yeller" on him at times." - Castle

 

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Quote:
Originally Posted by Kitsune Knight View Post
Yeah, too similar to Archangel. Marvel already sued NCSoft once due to the fear of players using their characters in game. NCSoft is serious about it.


No, he won't be getting the name back. He should have gotten an email about changing it... and now he can come up with a name that doesn't use inappropriate periods or apostrophes!
Nothing about his toon was similar to any marvel toons


 

Posted

Quote:
Originally Posted by Satanic_Hamster View Post
Heh. Yeah, GM's tend to not "accidentally" generic random people.

Let me guess, his back story was based on a marvel comics character?

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No it was not


 

Posted

Quote:
Originally Posted by Duchessofgrey View Post
Nothing about his toon was similar to any marvel toons
His name was ARC.Angle" that is what is similar. That is only one letter different from ArchAngle...and you say it the same way.


"All right, they're on our left, they're on our right, they're in front of us, they're behind us...they can't get away this time"- Chesty Puller US Marine Corps

 

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he is finishing his law degree which is funny...thanks anyways


 

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Quote:
Originally Posted by Fleeting Whisper View Post
The GMs only find an infringing name if someone bothers to report it. They don't have the manpower to send GMs wandering around every zone and every mission of all 15 servers. They rely on us sending petitions.
they should have GMs in every AE zone ....lol


 

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have a good night all thanks for letting me vent


 

Posted

Quote:
Originally Posted by Duchessofgrey View Post
Nothing about his toon was similar to any marvel toons
Apart from being one character different from a copyrighted character you mean.

Anyway, I won't pretend I'm in position to judge, and I don't think anyone here should try to do the same with one side of the story.

What your boyfriend can do:
-Check his account and make sure his email address is current.
-Check his junk mail and see if the offical email went missing.
-Register on the support site so he can get access to the support tickets for his account and submit any additional information.
-Get in touch with support referencing the ticket of the name change. Don't rant. Don't argue. Explain that you feel the name change wasn't justified and you'd like the matter escalated to a Senior GM.
- Explain the situation, stay level headed, and don't have a screaming fit, and chances are he can get the changed reversed.


"Null is as much an argument "for removing the cottage rule" as the moon being round is for buying tennis shoes." -Memphis Bill

 

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Quote:
Originally Posted by Lemur Lad View Post

What your boyfriend can do:

Wait, she said "partner," not boyfriend. They could be cops.

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no not cops...


 

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Definitely cop...

__________________
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Chief Hamster of the Fist of Justice / Shadows of Victory
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Posted

Quote:
Originally Posted by BrokenPrey View Post
His name was ARC.Angle" that is what is similar. That is only one letter different from ArchAngle...and you say it the same way.
ANGEL man, ANGEL, the L comes after the E, an "angle" is something very different.


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