Baby New Year -- Rewards not applying!


alez222uk

 

Posted

As in the US forums.

Quote from Ex Libris:

We are receiving reports that some people are not receiving their Rewards when doing the holiday missions.

Please respond to this thread with the following information so we can help narrow down the issue:

Server:
Character Name:
Character Level:
Character Archetype:
Character Origin:
Are you Grouped:
Are you Sidekicked or Lackeyed:
Are you Exemplared or Malefactored:
Are you in a pact:
Any other details that you think might be related:


We are aware that this is occuring but we have not yet been able to isolate the specific steps for reproduction. Posting your information here will help us to identify the related patterns.

Thank you for your cooperation, we would like to get this issue addressed as soon as possible.


My main toons on Union:
Majer; Dark/Dark Corruptor
Caitlin Calathea; Plant/Thorns Dominator
Davallia Fejeensis; Empathy/Archery Defender

My arc:
ID 98789, What once was, will be again.

 

Posted

Server: Union
Character Name: Caitlin Calathea
Character Level: 50
Character Archetype: Dominator
Character Origin: Magic
Are you Grouped: No
Are you Sidekicked or Lackeyed: No
Are you in a pact: No
Any other details that you think might be related: I chose the Miraculous/Renewal of light as a reward, and got nothing Edit: I did have the badge before.

I tried another toon aswell. He had all the badges, and I chose candy canes as reward. Again, got nothing.


My main toons on Union:
Majer; Dark/Dark Corruptor
Caitlin Calathea; Plant/Thorns Dominator
Davallia Fejeensis; Empathy/Archery Defender

My arc:
ID 98789, What once was, will be again.

 

Posted

Server: Defiant
Character Name: Angel of Flame
Character Level: 50
Character Archetype: Tanker
Character Origin: Natural
Are you Grouped: No
Are you Sidekicked or Lackeyed: No
Are you in a pact: No
Any other details that you think might be related: I chose the Miraculous/Renewal of light as a reward, and got nothing. It is possible I had chosen the same reward (and got the same badge) previous year.


 

Posted

Character Name: Col. Blitzkrieger
Character Level: 50
Character Archetype: Brute
Character Origin: Technology
Are you Grouped: Yes
Are you Sidekicked or Lackeyed: No
Are you in a pact: No
Any other details that you think might be related: Chose 5 Candy Canes as reward, got nothing.


 

Posted

Character Name: Stryke/Warscythe
Character Level: 50/50
Character Archetype: Blaster/Scrapper
Character Origin: Science/Natural
Are you Grouped: Yes/No
Are you Sidekicked or Lackeyed: No/No
Are you in a pact: No/No
Any other details that you think might be related: Picked the candy cane reward 3 times in a row and recieved nothing/picked renewal of light and didnt recieve anything (didnt have the badge either for warscythe so that wasnt the issue)


Art of War Co-Leader - Union *Global@Warscythe*



"The box said Windows Vista or better - so I installed Linux"

 

Posted

Character Name: Egara
Character Level: 50
Character Archetype: Brute
Character Origin: Magic
Are you Grouped: Yes
Are you Sidekicked or Lackeyed: No
Are you in a pact: No
Any other details that you think might be related: Got all badges/powers soloing from PD2, moved to other PD and teamed up with L46 hero and L8 corruptor (LKed) ran 3-4 more times, no canes for anyone. Team broke up, went back to original PD, started getting canes again, worked even after joining new team.


 

Posted

Server:Union
Character Name:Gomer
Character Level:50
Character Archetype:Brute
Character Origin: Natural
Are you Grouped: yes
Are you Sidekicked or Lackeyed: no
Are you in a pact:no

I got the reward of 5 candy canes the first time I did the mission. Nothing about the team setup changed and the subsequent 3 missions I selected the canes again and got nothing. I was completing a lvl 30 character's mission un-malefactored.


 

Posted

[ QUOTE ]
As in the US forums.
.
Quote from Ex Libris:
.
We are receiving reports that some people are not receiving their Rewards when doing the holiday missions.
.
Please respond to this thread with the following information so we can help narrow down the issue:
.
Server:
Character Name:
Character Level:
Character Archetype:
Character Origin:
Are you Grouped:
Are you Sidekicked or Lackeyed:
Are you Exemplared or Malefactored:
Are you in a pact:
Any other details that you think might be related:
.
.
We are aware that this is occuring but we have not yet been able to isolate the specific steps for reproduction. Posting your information here will help us to identify the related patterns.
.
Thank you for your cooperation, we would like to get this issue addressed as soon as possible.


[/ QUOTE ]

Thanks for bringing this thread here as well. I've forwarded a link to Ex Libris so any data collected here can be added to the US data. I've also added a line for entering whether you were Exemplared or Malefactored.


 

Posted

Server:Union
Character Name: Mother's Love
Character Level:50
Character Archetype:Defender
Character Origin:Mutation
Are you Grouped:Yes
Are you Sidekicked or Lackeyed:Yes
Are you Exemplared or Malefactored:No
Are you in a pact:No
Any other details that you think might be related: Happened on 3 missions, 1x candy canes reward didn't apply, 2x Golden Rings temp power reward didn't apply.


 

Posted

Server: Union
Character Name: Inferno Lord
Character Level: 50
Character Archetype: Corrupter
Character Origin: Mutation
Are you Grouped: Yes
Are you Sidekicked or Lackeyed: No
Are you Exemplared or Malefactored: No
Are you in a pact: No
Any other details that you think might be related: 5 Candy canes chosen as reward, got nothing.


 

Posted

The problem is sidekicking. I petitioned it, and they told me that being sidekicked and doing someone else's mission will not get you your reward.


@MidnightGuard - on Union you may know me as:
Mr. Vile - Electroman X - Zenodorus - Battler
Naga Knight - Stinkspitter

 

Posted

Umm, midnight guard... have you looked at the figures above? Most of them aren't sidekicked or lackeyed.


 

Posted

Think the mission has to be set to your own exact level as well, at least that's what GM Clive said:

[ QUOTE ]
The problem you have reported is a known issue and the development team is already working on an appropriate solution. However, we are going to forward your enquiry to our Quality Assurance (QA) department in order to provide the development team with as much information as possible.

The issue is happening to your character due to it being sidekicked for the mission. We would suggest you run the mission at your own level and you will be able to receive the reward.

Thank you very much for your patience and understanding, as well as your interest in helping to improve City of Heroes/Villains.


[/ QUOTE ]


@MidnightGuard - on Union you may know me as:
Mr. Vile - Electroman X - Zenodorus - Battler
Naga Knight - Stinkspitter

 

Posted

Server: Defiant
Character Name: Luna Wisp
Character Level: 50
Character Archetype: Peacebringer
Are you Grouped: group of 4
Are you Sidekicked or Lackeyed: No
Are you Exemplared or Malefactored: No
Are you in a pact: No

Any other details that you think might be related:
Ran the thing three times, received candy canes the first time
no reward on second run (candy canes requested again)
no reward on third run (requested golden rings)


 

Posted

[ QUOTE ]

The issue is happening to your character due to it being sidekicked for the mission. We would suggest you run the mission at your own level and you will be able to receive the reward.


[/ QUOTE ]

They need to think again I'm afraid. This doesn't explain why my lvl 50 PB (unexemplared) failed to get a reward twice in a row.


 

Posted

Server: Union
Character Name: Smaragden Koningin
Character Level: 35
Character Archetype: Controller
Character Origin: Magic
Are you Grouped: once no, once yes
Are you Sidekicked or Lackeyed: no
Are you Exemplared or Malefactored: no
Are you in a pact: no
Any other details that you think might be related: Has the badge for said reward already. But didn't get the power.


@ShadowGhost & @Ghostie
The Grav Mistress, Mistress of Gravity

If you have nothing useful to say, you have two choices: Say something useless or stay quiet.

 

Posted

Workaround on this is.. Make certain you have taken the mission yourself, from father time. Be in team with others and when mission is complete, simply say yes to autocomplete. It should give you the 5 candy canes.

However the sidekick issue still stand out. I was sidekicked, i had my own mission, but we where doing another ones mission and I did get 0 candy canes. Thus i would advice at the end stay unsidekicked. (its a hassle i know)


Lady Arete on Unionhandbook
My Excel Badge tool

 

Posted

Server: Defiant
Character Name: SoIarstorm
Character Level: 50
Character Archetype: Warshade
Are you Grouped: Yes (6 man team)
Are you Sidekicked or Lackeyed: No
Are you Exemplared or Malefactored: No
Are you in a pact: No

Ran it twice on other people's missions when I had it also; chose to auto complete my mission each time and selected the Rez power both times; neither time gave me the reward


 

Posted

One thing to note on this - if you already have the badge, from doing these missions in a previous year, then you will not get the reward again. This is WAI.


The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise. ; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*

 

Posted

are you absolutely sure? I never read anything about this in any notes?


Defiant 50's
Many and varied!
@Miss Chief