NCSOFT refund paragon points back to July


Another_Fan

 

Posted

Ncsoft have refunded me $212 for paragon points purchased since the start of July, goes a little way in recompense but still feel they should have gone about the announcement better than they had. allowing people to purchase paragon points when it was more than likely already in the pipeline long before the it was announced that the game was going to close.

personally I think they should refund all people paragon points spent since may but that's my opinion


 

Posted

If they had an ounce of decency they would refund everyone for points who has put a lot of time & effort & cash into this very successful profitable game. but guess shedding out puts holes in big wig bonuses


 

Posted

Quote:
Originally Posted by th1sisajoke View Post
If they had an ounce of decency they would refund everyone for points who has put a lot of time & effort & cash into this very successful profitable game. but guess shedding out puts holes in big wig bonuses
And on top of that they should also refund all subscriptions from *last year* as well.

/sarcasm


 

Posted

Quote:
And on top of that they should also refund all subscriptions from *last year* as well.

/sarcasm
if you have nothing constructive to say then go comment on another post or are you an insider from NCSOFT

3 months before the announcement would be a fair amount of refund not just to pluck 24th august as cut off, a lot of people have been playing this game a long time & invested $$$$ over different accounts. so it would go some way @ least


 

Posted

Quote:
Originally Posted by th1sisajoke View Post
Ncsoft have refunded me $212 for paragon points purchased since the start of July, goes a little way in recompense but still feel they should have gone about the announcement better than they had. allowing people to purchase paragon points when it was more than likely already in the pipeline long before the it was announced that the game was going to close.

personally I think they should refund all people paragon points spent since may but that's my opinion

Did they say this to you ? I bought 50 dollars worth of points in the first week of August and have seen no sign of refund. They did refund the remaining time on mine and my wife's subscriptions.


 

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Quote:
Originally Posted by Another_Fan View Post
Did they say this to you ? I bought 50 dollars worth of points in the first week of August and have seen no sign of refund. They did refund the remaining time on mine and my wife's subscriptions.

No I have actually received the refunds from the original transactions from july on paragon points, had to provide paypal transaction id's date & amounts.

half decent of them but still think they should refund back till may undere the circumstances as a Thank you to loyal players who have spent $$$$'s over the years


 

Posted

Prove it. Post a screenshot of the refund being credited to a bank or CC account by NCSoft.


 

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Quote:
Originally Posted by Forbin_Project View Post
Prove it. Post a screenshot of the refund being credited to a bank or CC account by NCSoft.
I'm not one for forums and chatting on them in all honesty but the way in which NCSOFT has gone about things has made me come out of the woodwork. If I knew how, I would insert image URL WHAT http:// WHAT

whatever happened to copy & paste


 

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Quote:
Originally Posted by th1sisajoke View Post
if you have nothing constructive to say then go comment on another post or are you an insider from NCSOFT

3 months before the announcement would be a fair amount of refund not just to pluck 24th august as cut off, a lot of people have been playing this game a long time & invested $$$$ over different accounts. so it would go some way @ least
Yes, I am an insider from NCsoft.

/sarcasm.

Actually, this is the 2nd time that i have been accused of working for NCsoft... If only, I would be getting paid far far more than what I am currently earning. (here is a hint: I am actually paid less than the minimum wage here in the UK).

Side note: My household is still waiting for a refund on a 6month sub that was paid on 14th August.


 

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Quote:
Originally Posted by Gangrel_EU View Post

Side note: My household is still waiting for a refund on a 6month sub that was paid on 14th August.
if it was paid via paypal then send support the transaction id and that your still awaiting refund


 

Posted

Having met Gangrel recently IRL, I can assure you he doesn't work for NCSoft.

If they cared, they'd refund all points left over (I have about 6K) regardless of when they were purchased, but they clearly don't.


It's true. This game is NOT rocket surgery. - BillZBubba

 

Posted

Quote:
Originally Posted by th1sisajoke View Post
I'm not one for forums and chatting on them in all honesty but the way in which NCSOFT has gone about things has made me come out of the woodwork. If I knew how, I would insert image URL WHAT http:// WHAT

whatever happened to copy & paste
PM'd you with how I post screenshots. I hope it helps, and I agree that no copy paste sucks.


 

Posted

Quote:
Originally Posted by Gangrel_EU View Post
Yes, I am an insider from NCsoft.
I knew it!

On topic, I haven't received a refund for the 100 euros spent on points during August, either.


 

Posted

Quote:
Originally Posted by th1sisajoke View Post
I'm not one for forums and chatting on them in all honesty but the way in which NCSOFT has gone about things has made me come out of the woodwork. If I knew how, I would insert image URL WHAT http:// WHAT

whatever happened to copy & paste
What? Why were you in the woodwork?


 

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Quote:
Originally Posted by RobotPants View Post
What? Why were you in the woodwork?
long & short I read & don't post in other words

I have been refunded from the 1st of July for monies spent on paragon points, as I had spent a lot on points recently even going back to earlier in the year.

my argument was that I felt that we was being mislead into i24 being released & therefore purchasing points for future use & buying additional storage & the likes for use with the game that was still very much alive.


 

Posted

I don't think this is something they are doing automatically refunding on points, I may have had a case due to the sheer amount of points purchased. whether my case is a one off but my point was the development of I24 & the fact that items purchased storage increases e.t.c for future investment


 

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Quote:
Originally Posted by mereman View Post
I will also confirm that Gangrel is not a NCSoft mole. The idea that anyone would think he was made me laugh.
Same here.

Things NCsoft employees generally aren't known for doing:

1) Going to official player meets, getting tanked up, and requiring copious amounts of coffee to be able to function in their role as unpaid Sidekick to NCsoft employees.

2) Scab cigarettes off me.

3) Organising and attending unofficial EU player meets.

4) Send me personal tweets and PMs.

5) Chat on the Union Roleplayers channel in-game.

Things that Gangrel is known to do:

All of the above.


The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise. ; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*

 

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Quote:
Originally Posted by mereman View Post
I think the OPs name says it all.

I will also confirm that Gangrel is not a NCSoft mole. The idea that anyone would think he was made me laugh.
Think as you wish I have had refunds from NCSOFT from July for paragon points.


 

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Quote:
Originally Posted by th1sisajoke View Post
Think as you wish I have had refunds from NCSOFT from July for paragon points.
I suspect you may have been refunded for subscriptions running after November as well as the most recent points purchased after the cut-off date. I do not doubt you were refunded monies.


Triumphant Defenders Forever
Psylenz FF/Psi, ArticQuark Storm/Rad, Symon BarSisyphus Bots/psn, Max VanSydow Thugs/Dk, Cyclone Symon Bots/stm, Blue Loki Ice/Cd, Widow 46526
HelinCarnate:OMG it is so terrible. I have the option to take 3 more powers but no additional slots. Boo F'ing hoo.

 

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Quote:
Originally Posted by Shadowe View Post
Same here.

Things NCsoft employees generally aren't known for doing:

1) Going to official player meets, getting tanked up, and requiring copious amounts of coffee to be able to function in their role as unpaid Sidekick to NCsoft employees.

2) Scab cigarettes off me.

3) Organising and attending unofficial EU player meets.

4) Send me personal tweets and PMs.

5) Chat on the Union Roleplayers channel in-game.

Things that Gangrel is known to do:

All of the above.
I don't see how you can make that claim, considering that the only NCSoft employee you've ever met has done all of the above.

*tinfoils*


Thought for the day:

"Hope is the first step on the road to disappointment."

=][=

 

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Quote:
Originally Posted by Slaunyeh View Post
I don't see how you can make that claim, considering that the only NCSoft employee you've ever met has done all of the above.

*tinfoils*
Hehehehe...

The rebuttal, though, is (not an exhaustive list):

Rockjaw
Bridger
Kerensky
Ghost Raptor
Aero
Avatea
War Witch
Noble Savage


The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise. ; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*

 

Posted

Quote:
Originally Posted by Shadowe View Post
Hehehehe...

The rebuttal, though, is (not an exhaustive list):

Rockjaw
Bridger
Kerensky
Ghost Raptor
Aero
Avatea
War Witch
Noble Savage
You can add to that a few of the old EU GM's, James "Spaff" Spafford (who was with Rockjaw and Aero in creative concepts), Volker, Martin "Snowstorm" Kerstein, Matt Keller (he took all the photos at events), Martin "Amboss" Rabl.

There are others out there, whose names I am forgetting (just trying to help you out here!)

Hell, most of them (if not all) are in the Quest for GC series of videos that NCsoft Europe did all the way back in 2008.


 

Posted

Quote:
Originally Posted by Psylenz View Post
I suspect you may have been refunded for subscriptions running after November as well as the most recent points purchased after the cut-off date. I do not doubt you were refunded monies.
No I have been refunded paragon points purchased from July, not sure how many times I've got to say the same thing.


 

Posted

Quote:
Originally Posted by th1sisajoke View Post
No I have been refunded paragon points purchased from July, not sure how many times I've got to say the same thing.
Quote:
Originally Posted by th1sisajoke View Post
No I have actually received the refunds from the original transactions from july on paragon points, had to provide paypal transaction id's date & amounts.
I'm just asking - this sounds like you had to contact someone at Support to get them to issue a refund? If so, I should probably do that, I bought a bunch of points in early August...