th1sisajoke
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Posts
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Joined
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Quote:No I have been refunded paragon points purchased from July, not sure how many times I've got to say the same thing.Originally Posted by Psylenz
I suspect you may have been refunded for subscriptions running after November as well as the most recent points purchased after the cut-off date. I do not doubt you were refunded monies. -
Quote:Think as you wish I have had refunds fromOriginally Posted by mereman
I think the OPs name says it all.
I will also confirm that Gangrel is not a NCSoft mole. The idea that anyone would think he was made me laugh.
NCSOFT from July for paragon points.
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I don't think this is something they are doing automatically refunding on points, I may have had a case due to the sheer amount of points purchased. whether my case is a one off but my point was the development of I24 & the fact that items purchased storage increases e.t.c for future investment
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Quote:long & short I read & don't post in other wordsOriginally Posted by RobotPants
What? Why were you in the woodwork?
I have been refunded from the 1st of July for monies spent on paragon points, as I had spent a lot on points recently even going back to earlier in the year.
my argument was that I felt that we was being mislead into i24 being released & therefore purchasing points for future use & buying additional storage & the likes for use with the game that was still very much alive. -
Quote:if it was paid via paypal then send support the transaction id and that your still awaiting refundOriginally Posted by Gangrel_EU
Side note: My household is still waiting for a refund on a 6month sub that was paid on 14th August. -
Quote:I'm not one for forums and chatting on them in all honesty but the way in whichOriginally Posted by Forbin_Project
Prove it. Post a screenshot of the refund being credited to a bank or CC account by NCSoft.NCSOFT has gone about things has made me come out of the woodwork. If I knew how, I would insert image URL WHAT
http:// WHAT
whatever happened to copy & paste
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Quote:Originally Posted by Another_Fan
Did they say this to you ? I bought 50 dollars worth of points in the first week of August and have seen no sign of refund. They did refund the remaining time on mine and my wife's subscriptions.
No I have actually received the refunds from the original transactions from july on paragon points, had to provide paypal transaction id's date & amounts.
half decent of them but still think they should refund back till may undere the circumstances as a Thank you to loyal players who have spent $$$$'s over the years -
Quote:they should refund back till may as a gesture of goodwill especially how the news came about & the loyalty of players over the years who have spent $$$$'sOriginally Posted by Chad Gulzow-Man
Lucky you. I bought $100 worth in May and still have over $80 worth left.
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Quote:if you have nothing constructive to say then go comment on another post or are you an insider from
And on top of that they should also refund all subscriptions from *last year* as well.
/sarcasmNCSOFT
3 months before the announcement would be a fair amount of refund not just to pluck 24th august as cut off, a lot of people have been playing this game a long time & invested $$$$ over different accounts. so it would go some way @ least -
If they had an ounce of decency they would refund everyone for points who has put a lot of time & effort & cash into this very successful profitable game. but guess shedding out puts holes in big wig bonuses
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Face itNCOST don't give a damn. get over it because no matter what you try to do it will not change there minds. from the minute they announced the closing they knew there would be a lot of unhappy peeps but to hell with the community that have put a lot of cash/devotion into it.
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refunded on paragon points from 1st July bit of result but still I think very little ofNCSOFT
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Ncsoft have refunded me $212 for paragon points purchased since the start of July, goes a little way in recompense but still feel they should have gone about the announcement better than they had. allowing people to purchase paragon points when it was more than likely already in the pipeline long before the it was announced that the game was going to close.
personally I think they should refund all people paragon points spent since may but that's my opinion
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Well, NCSOFT have issued refund on paragon points from the start of Jul 2012 $212 refunded, which is some way in recompense. I still feel that we have all been deceived and they knew earlier this year it was going to close.
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Quote:already tried I called Brighton office but they are not able to deal with anything apparently and that If any issues to contact the web based support, who it seems are not reading the content of my message and putting a the generic linkOriginally Posted by Gaia
NCSoft by faxing a notice to their Brighton office to notify them that he wishes to terminate his contract with them. They then as stated in the EULA (section 2b iirc)must refund any outstanding game time and unspent NCCoin. http://na.cityofheroes.com/en/news/p...tus_update.php
apparently there is no email address either to deal with complaints direct withncsoft
my issue is with both spent & unspent, buying additional storage e.t.c for characters. I see no reason they should pocket my money or anyone else money for that matter for something they should have been more clear about. no-one in there right mind would spend money on something they would not get substantial use from, Its not as though points comes cheap anyway.Quote:They then as stated in the EULA (section 2b iirc)must refund any outstanding game time and unspent NCCoin
I believe this game closure has been in the pipeline for months before it was announced they have taken advantage and capitalized & basically played games with our money knowingly using loop holes & time constraints to wiggle out of what they can to gain maximum profits. Again giving us "the player" The biggest middle finger imaginable
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Quote:Originally Posted by Thirty-Seven
The problem for you, as I see it, is that you spent money on a digital commodity and then recieved it from NCSoft. They held to the agreement implicit in putting things up for sale.
Don't get me wrong, your situation sucks, but I don't really see a reason legally speaking that they owe you anything. In fact, offering any refunds of points at all might be a gift (they may not have had to legally, I'm not sure).
Unfortunately, the fact that you choose not to make use of what you bought is on you... You still have the Points you bought. You not feeling like playing isn't a compelling reason to refund the money you spent months ago. *shrug* What I mean to say is that nothing is stopping you from using your purchases but you. Can you rightfully claim a refund for food served to you at a restaurant that you ordered but now refuse to eat (due to no fault of the restaurant)?
how this situation can be likened to a restaurant is beyond me . surely anything sold should give value for money a reasonable/fair transaction based on facts provided by the company for future development is miss-leading & devious. Don't tell me that the closure was not in the pipeline for some time but they refused to make it public whilst they promised new content and lured people in under false illusions.
my personal encounter has worsened as I just logged into paypal to look @ the transactions made to ncsoft & the total since june is$319.65 on paragon points, as previously mentioned these where only purchased in good faith in light of development within the game. This makes me mad and I just cant allow them to get away with this
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Quote:who would want to waste recently purchased points on a now worthless game?, I see no point personally wasting points for points sake. I care nothing to play the game out till the end and see no point in wasting anymore of my time doing so. the game was dead in my eyes the day theyOriginally Posted by Father Xmas
Flip side, game is still going until November 30th and the Paragon Market is still up and running and it appears that VIP tagged accounts is still getting their stipend so Paragon Points are still good.ncsoft announced the news.
I was passed onto billing but as to date had no response to date but guess it will be a generic reply anyway as they seem not to give a damn. Is there a direct email address they can be contacted by as the ingame system takes too long.
I made payments through paypal so maybe they are the 1st step
I dont take kindly to being ripped off byncsoft
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Dropping a bombshell as they did stating @ such short notice that the game was going to close knowing that most people would react badly was bad enough for any of us to swallow.Surely this has been on the cards for some time & more notice should/could have been given but forncsoft to take liberties as they have in stating unrealistic cut off's for paragon points of the 24th August, would anyone really buy points or wasted vast amounts of money on a game if it was closing!!
does anyone know our legal rights in relation to refunds??? as those points were purchased in good faith with i24 under development which as it happens now was mis-leading info
I started to purchase vast paragon points back in June for the future as the upcoming work that was being done on the game, from July alone I spent £112.00/$181.00 on points in view of the upcoming updates, kind of an investment for the future, but for them to pluck the 24th of august as a cut off point is a complete and utter joke I find it disgusting and I know I'm not on my own here & there are many people in the same position.
they set the apparent closure of game as Nov 30th, is that showing that they are allowing reasonable/fair time to elapse for use of points e.t.c????, some form of legal requirement!!?
because if it is that does not wash with me as I know many people do not play it anymore from the initial announcement & frankly as a result of the closure I cannot find the drive to even log into account & get any enjoyment out of it. the way I see it is purely wasted money & a lot of it also, lining the pockets ofncsoft whilst they rub there hands and basically give players the middle finger.
To Zwill as you seem the only real point of contact or have limited access to the powers that be can you tell me how & where to go in relation to a complaint.
I will not give up on the fight for this and no-one else should either @ the end of the dayncsoft have been unrealistic in dealing fairly with refunds and set out things that best suit there pockets.
I cannot bring myself to be pleasant about the game even though I should be as I've had some good times but money talks
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Dropping a bombshell as they did stating @ such short notice that the game was going to close knowing that most people would react badly was bad enough for any of us to swallow.Surely this has been on the cards for some time & more notice should/could have been given but forncsoft to take liberties as they have in stating unrealistic cut off's for paragon points of the 24th August, would anyone really buy points or wasted vast amounts of money on a game if it was closing!!
I started to purchase vast paragon points back in June for the future as the upcoming work that was being done on the game, from July alone I spent £112.00/$181.00 on points in view of the upcoming updates, kind of an investment for the future, but for them to pluck the 24th of august as a cut off point is a complete and utter joke I find it disgusting and I know I'm not on my own here & there are many people in the same position.
they set the apparent closure of game as Nov 30th, is that showing that they are allowing reasonable/fair time to elapse for use of points e.t.c????, some form of legal requirement!!?
because if it is that does not wash with me as I know many people do not play it anymore from the initial announcement & frankly as a result of the closure I cannot find the drive to even log into account & get any enjoyment out of it. the way I see it is purely wasted money & a lot of it also, lining the pockets ofncsoft whilst they rub there hands and basically give players the middle finger.
To Zwill as you seem the only real point of contact or have limited access to the powers that be can you tell me how & where to go in relation to a complaint.
I will not give up on the fight for this and no-one else should either @ the end of the dayncsoft have been unrealistic in dealing fairly with refunds and set out things that best suit there pockets.
I cannot bring myself to be pleasant about the game even though I should be as I've had some good times but money talks