Market Down next week


Chad Gulzow-Man

 

Posted

Since there was no discussion thread

Here area couple of questions.

Will we still have access to our purchased chartaer slots? Often when the market goes down they are shown as locked until it comes up.

Will store bought power sets be locked out?

Well basically will anything store bought be locked out during this 8 days?


 

Posted

I think you're mis-reading the announcement -- it's not an 8-day period, it's two separate maintenance occurrences happening a week apart.

Quote:
The Paragon Market will be down for scheduled maintenance between 10:00 p.m. Pacific Time on Monday, July 30th, 2012 (1:00 a.m. Eastern Time / 6:00 a.m. GMT / 07:00 CEST the next day) and 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time / 1:00 p.m. GMT / 14:00 CEST) on Tuesday, July 31st, 2012.

There will be another scheduled maintenance between 10:00 p.m. Pacific Time on Monday, August 6th, 2012 (1:00 a.m. Eastern Time / 6:00 a.m. GMT / 07:00 CEST the next day) and 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time / 1:00 p.m. GMT / 14:00 CEST) on Tuesday, August 7th, 2012.


Leader of Legion of Valor/Fallen Legion (Victory server)
http://legionofvalor.guildportal.com / http://fallenlegion.guildportal.com

StainedGlassScarlet - L50 Spines/Inv Scrapper | Badges: 1,396
Avatar detail taken from full-size piece by Douglas Shuler here

 

Posted

Ok not 8 days. But will the items still not be accessable during those down times?


 

Posted

Quote:
Originally Posted by GPBunny View Post
Ok not 8 days. But will the items still not be accessable during those down times?
That hasn't been the case since Freedom launched so I don't see why it would be the case now. I'm sure they'd have said something in the announcement.


"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...

 

Posted

Quote:
Originally Posted by GPBunny View Post
Ok not 8 days. But will the items still not be accessable during those down times?

Quote:
Originally Posted by DarkGob View Post
That hasn't been the case since Freedom launched so I don't see why it would be the case now. I'm sure they'd have said something in the announcement.

They did.

http://boards.cityofheroes.com/showt...23#post4321323

Quote:
The Paragon Market will be down for scheduled maintenance between 10:00 p.m. Pacific Time on Monday, July 30th, 2012 (1:00 a.m. Eastern Time / 6:00 a.m. GMT / 07:00 CEST the next day) and 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time / 1:00 p.m. GMT / 14:00 CEST) on Tuesday, July 31st, 2012.

There will be another scheduled maintenance between 10:00 p.m. Pacific Time on Monday, August 6th, 2012 (1:00 a.m. Eastern Time / 6:00 a.m. GMT / 07:00 CEST the next day) and 5:00 a.m. Pacific Time (8:00 a.m. Eastern Time / 1:00 p.m. GMT / 14:00 CEST) on Tuesday, August 7th, 2012.

Please note that during these maintenance periods, it will still be possible to purchase Paragon Points. However, your Paragon Point total will not be updated to reflect purchases of Paragon Points until the respective maintenance has been completed. To reiterate, it will not be possible to purchase anything in the Paragon Market during this time, even though Paragon Points can be bought.

Thank you for patience and understanding in this matter.


 

Posted

And that's not what the OP asked. He was asking if we would lose access to items already purchased.

I believe all of that information is stored local to each server, and not on a central separate server now. That's why there's an extra pause when you connect to a server: "Retreiving Information From XXXXXXX Server" or words to that effect.


Paragon City Search And Rescue
The Mentor Project

 

Posted

Quote:
Originally Posted by Ironblade View Post
And that's not what the OP asked. He was asking if we would lose access to items already purchased.

I believe all of that information is stored local to each server, and not on a central separate server now. That's why there's an extra pause when you connect to a server: "Retreiving Information From XXXXXXX Server" or words to that effect.

If it does occur it will be because it was an unanticipated bug they don't remotely expect to happen otherwise they'd have included a warning.

Unexpected bugs are unexpected. We could sit here all day thinking of things that "could" happen when the store is taken offline.

"Could" we lose access to previous purchases? Sure, it's possible, but we "could" also find all our previous purchases have been credited to our accounts a second time. One's just as likely or unlikely as the other.


 

Posted

This was tested during the beta period of CoH: Freedom of "what happens when the market server is down". Here's the rundown as near as I can recall:

(1) There's a backup flag for "this account is VIP", so you don't lose your VIP status

(2) Unlocked characters will continue to be unlocked, they will have access to any claimed items or powers they had before the downtime as well as any unlocked content. (Temp/inherent powers that don't represent a choice like the mission transporter are automatically claimed at creation, only when you choose between two powers like sands of mu vs. the ghost slaying axe do you need to explicitly claim them.)

(3) Claiming items will be down, so if there are any consumables you must have during those two periods, get them now.

(4) Creating a new character or unlocking an existing but locked character was troublesome. I don't remember if it completely failed or had problems, and in either case if you succeed you can't claim things on it.

Now, all this is what I'm pulling out of my swiss cheesed memory and could be wrong, plus there were fixes in the development process (originally, market server down, your VIP account just became a free account) and conceivably could have been more fixes since then. But I am sure that characters will continue to be able to use anything they've already claimed. So in prep, if you need to claim consumable items, create a new character, or unlock a character, smarter to do it outside of the down time.

I'm more curious about what's going to happen. I don't recall any announced maintenance periods for the market server, just the (rare) crash. Maybe it is just long delayed maintenance and optimization, maybe this is the start of fixing things that include parts of the market that drive us crazy like "doesn't show you've already unlocked something".


My arcs are constantly shifting, just search for GadgetDon for the latest.
The world beware! I've started a blog
GadgetMania Under Attack: The Digg Lockout

 

Posted

Quote:
Originally Posted by GadgetDon View Post
This was tested during the beta period of CoH: Freedom of "what happens when the market server is down". Here's the rundown as near as I can recall:

(1) There's a backup flag for "this account is VIP", so you don't lose your VIP status

(2) Unlocked characters will continue to be unlocked, they will have access to any claimed items or powers they had before the downtime as well as any unlocked content. (Temp/inherent powers that don't represent a choice like the mission transporter are automatically claimed at creation, only when you choose between two powers like sands of mu vs. the ghost slaying axe do you need to explicitly claim them.)

(3) Claiming items will be down, so if there are any consumables you must have during those two periods, get them now.

(4) Creating a new character or unlocking an existing but locked character was troublesome. I don't remember if it completely failed or had problems, and in either case if you succeed you can't claim things on it.

Now, all this is what I'm pulling out of my swiss cheesed memory and could be wrong, plus there were fixes in the development process (originally, market server down, your VIP account just became a free account) and conceivably could have been more fixes since then. But I am sure that characters will continue to be able to use anything they've already claimed. So in prep, if you need to claim consumable items, create a new character, or unlock a character, smarter to do it outside of the down time.

I'm more curious about what's going to happen. I don't recall any announced maintenance periods for the market server, just the (rare) crash. Maybe it is just long delayed maintenance and optimization, maybe this is the start of fixing things that include parts of the market that drive us crazy like "doesn't show you've already unlocked something".

Sands of Mu and Ghost Slaying Axe are veteran rewards. They are not available from the Paragon Market. I don't see why you would lose access to that when it has nothing to do with the shop.

And what do you mean by "claiming items will be down"? Are you talking about claiming items from character email? I don't see why you would lose access to that without losing access to the entire in game email system. I don't think the in game email and Paragon Market are connected like that.

All in all, I don't think we will lose access to anything purchased from the Paragon Market prior to the downtime unless there was a major glitch/bug in the system. What was stated in the announcement is that, the ONLY thing that will happen is you won't be able to spend points in the Paragon Market to purchase new items. You can log into your NC Soft master account through the NC Soft website and buy points but until the market is back up you're out of luck in spending them.


 

Posted

Quote:
Originally Posted by monkeyslap View Post
Sands of Mu and Ghost Slaying Axe are veteran rewards. They are not available from the Paragon Market. I don't see why you would lose access to that when it has nothing to do with the shop.
The two systems are tied to the same server. You won't lose them on any existing characters, but it's possible that you might not have access to them if you create a brand new character... at least until the maintenance period is over.


Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093

-----
Quote:
Originally Posted by Nethergoat View Post
it's NEVER too late to pad your /ignore list!

 

Posted

Quote:
Originally Posted by monkeyslap View Post
Sands of Mu and Ghost Slaying Axe are veteran rewards. They are not available from the Paragon Market. I don't see why you would lose access to that when it has nothing to do with the shop.

And what do you mean by "claiming items will be down"? Are you talking about claiming items from character email? I don't see why you would lose access to that without losing access to the entire in game email system. I don't think the in game email and Paragon Market are connected like that.
Things granted via Paragon Rewards and things granted via spending points are all through the same server, as I recall from CoH: Freedom beta. If that server is down, both are affected, can't spend tokens or buy stuff with points. And, unless either (a) they've done further changes since CoH: Freedom beta or (b) they'll somehow be able to do maintenance while only part of the server is off, you won't be able to claim items granted through either paragon reward tokens or sending points.

As for email having to be down to not be able to claim things - naw. They threw the claiming UI into the email UI since the concepts were similar (once you could send stuff), but when you're looking at character items or account items, your client is talking to the market server, not the email server. No actual in-game emails are generated when you spend a paragon token or some points.

Quote:
All in all, I don't think we will lose access to anything purchased from the Paragon Market prior to the downtime unless there was a major glitch/bug in the system. What was stated in the announcement is that, the ONLY thing that will happen is you won't be able to spend points in the Paragon Market to purchase new items. You can log into your NC Soft master account through the NC Soft website and buy points but until the market is back up you're out of luck in spending them.
Maybe they have done more since the beta testing of the system where we tested "what happens when the store server goes down", or maybe it's not the full store server going down. Or maybe the announcement just covers the most noticeable effect and didn't cover the side effects. In any case, if you claim any items you'll need before the downtime, at best you just claimed before you needed to. We'll find out soon.


My arcs are constantly shifting, just search for GadgetDon for the latest.
The world beware! I've started a blog
GadgetMania Under Attack: The Digg Lockout

 

Posted

Hi guys,

We don't anticipate there being any issues that would prevent previously purchased items from being available. The maintenance is being carried out by the third party that runs the Paragon Market back-end, and is not taking place within Paragon.

Thanks!
~Freitag


Kevin Callanan
Community Specialist
Paragon Studios

 

Posted

Quote:
Originally Posted by Freitag View Post
Hi guys,

We don't anticipate there being any issues that would prevent previously purchased items from being available. The maintenance is being carried out by the third party that runs the Paragon Market back-end, and is not taking place within Paragon.

Thanks!
~Freitag
Dare I hope that this will fix the problem of previously purchased items still showing the"buy now" button?

I shouldn't, but hope springs eternal.


 

Posted

Quote:
Originally Posted by Freitag View Post
Hi guys,

We don't anticipate there being any issues that would prevent previously purchased items from being available. The maintenance is being carried out by the third party that runs the Paragon Market back-end, and is not taking place within Paragon.

Thanks!
~Freitag
Cool, glad to be wrong.


My arcs are constantly shifting, just search for GadgetDon for the latest.
The world beware! I've started a blog
GadgetMania Under Attack: The Digg Lockout

 

Posted

Quote:
Originally Posted by Elf_Sniper View Post
Dare I hope that this will fix the problem of previously purchased items still showing the"buy now" button?

I shouldn't, but hope springs eternal.
I think it's just back-end server maintenance, and not actually an update to the Paragon Market, but I'll look into it. As you say, I wouldn't get my hopes up.

~Freitag


Kevin Callanan
Community Specialist
Paragon Studios