Discussion: Get your Holiday Bonus Game Time!


Avatea

 

Posted

Get bonus game time when you join the ranks of VIPs by purchasing a 6-month or 12-month VIP subscription this holiday season. Snatch this up with Super Speed, as it's only available from November 28, 2011 to December 31, 2011!

  • Buy 6 months as a VIP, and get 1 super month free (North America/Europe).
  • Buy 12 months as a VIP, and get 2 super months free (North America only).

And don't forget, you can get 500 free Paragon Points™ by referring a friend!

Happy Holidays!


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Posted

Put me down for another year of self-loathing.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by DumpleBerry View Post
Put me down for another year of self-loathing.
Yeah, I can't get this right away... I have to wait for the last 12+2 plan to kick in on Dec 7 to take advantage of this.




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Posted

Quote:
Originally Posted by Snow Globe View Post
Yeah, I can't get this right away... I have to wait for the last 12+2 plan to kick in on Dec 7 to take advantage of this.
Just sub'd up for the 6+1. Pretty sure I saw the 12+2 option up.

The process was really simple... no un-subbing necessary.

My current sub ends on May 14; when I took the deal, it just changed my sub type to "Bonus Holiday 6+1" effective May 14.

I think this should take me into Dec 14 of next year.... just in time for the next round.

.


Quote:
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Posted

Quote:
Originally Posted by Impish Kat View Post
Just sub'd up for the 6+1. Pretty sure I saw the 12+2 option up.

The process was really simple... no un-subbing necessary.
No, you misunderstand what I was saying... If I set this up before Dec 7, I get 12+2, then my account reverts to a 12 month plan. However if I wait until after the 7th, I'll get the current 12+2 plan 14 months from now. The 12+2 plan from last time still hasn't kicked in on my account, and you can only have one version of this at a time.




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Posted

Quote:
Originally Posted by Snow Globe View Post
....The 12+2 plan from last time still hasn't kicked in on my account, and you can only have one version of this at a time.
Aaahhhhh....

So.... next year.... your renew date will fall well into Feb?... then you will miss out on the offer (assuming they do it again)?

.


Quote:
Don�t say things.
What you are stands over you the while, and thunders so that I cannot hear what you say to the contrary. - R.W. Emerson
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Posted

Quote:
Originally Posted by Snow Globe View Post
No, you misunderstand what I was saying... If I set this up before Dec 7, I get 12+2, then my account reverts to a 12 month plan. However if I wait until after the 7th, I'll get the current 12+2 plan 14 months from now. The 12+2 plan from last time still hasn't kicked in on my account, and you can only have one version of this at a time.
What the crap. I bet we're in the same boat. Is it possible to not be able to sign up for the bonus time at all?

EDIT: According to account management, my current sub isn't up until April of next year. Am I not eligible for the 12+2 until March or something?


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by Impish Kat View Post
Aaahhhhh....

So.... next year.... your renew date will fall well into Feb?... then you will miss out on the offer (assuming they do it again)?
When my renewal sets in December, I will have an account until Feb 2013. If I select the 12+2 plan between Dec 8-31, the 14 months from -this- special would end in April 2014.

If they did this plan again in December 2012, I'd have to choose between the 12+2 plan that I would have already signed up for (ie this one) or the 12+2 plan in December 2012. Either way it works out to the same thing: my subscription would renew in April 2014.

Of course I'm hoping for a similar plan in April 2014 as a "anniversary bonus time" thing.




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Posted

I'm totally lost, and I know that the folks at Account Management won't be of any use.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by DumpleBerry View Post
What the crap. I bet we're in the same boat. Is it possible to not be able to sign up for the bonus time at all?

EDIT: According to account management, my current sub isn't up until April of next year. Am I not eligible for the 12+2 until March or something?
No, I just managed to be a special case (I'm still waiting for the previous 12+2 plan to kick in). If you sign up for the 12+2 plan now, you'll be subscribed to it come April. Sorry for the confusion.

So, you are subscribed to April 2012, getting the 12+2 plan now will give you 14 months starting in April.

Edit:
When I say "current" I mean I got previous bonus time, from last year. It is finally about to start for me.

From last year's plan (and the FAQ still applies):
Quote:
Originally Posted by theOcho View Post
Take advantage of the City of Heroes Holiday Bonus Subscription offer. When you purchase game account time between November 29th 2010 and December 13th 2010, you will receive additional rewards. Sign up for 6 months, get a 7th month free. Sign up for 12 months, get a 13th and 14th month free! (12-month promotion is only available for customers with North American accounts.) This is a limited time offer, so sign up while you still can

This promotion begins at 9:00AM EST on Monday, November 29th, and ends at 11:59PM EST, December 13th, 2010.

If you cancel the subscription prior to the end of the payment period you signed up for, you forfeit the free month or months. You cannot stack multiple promotions.

To discuss this announcement, please go here.

Frequently Asked Questions

Q1) What are the steps we should take if we want to take advantage of this deal?
A1) Starting at 9:00AM EST, on November 29th, 2010 through 11:59PM EST, December 13th, 2010, log into your NCsoft account management page. Then click on the link for your City of Heroes Game Account. There will be a clickable banner ad promoting this opportunity. If you click on it, it will take you to a page where you can change your payment plan without cancelling your account.

Q2) If I have time remaining on my subscription, can I still take advantage of this offer?
A2) Yes. By selecting the promotional payment plan, you will benefit from the bonus subscription time once your current subscription runs out.

Q3) When will I be charged for the new plan?
A3) This is a payment plan. You only pay when the billing cycle comes to renew again. So there is no payment required to select the promo payment plan.

Q4) If I’m set to auto renew in between the dates of the promotion, will I get the benefit?
A4) No. However, during the time of the promotion, you can reselect your billing plan and get the bonus time.

Q5) If I got the bonus subscription time during the last promotion, am I eligible for this new promotion?
A5) Yes, you are.

Q6) Do I need to cancel my plan in order to take part in this promotion?
A6) While the bonus subscription time promotion is active, you do not need to cancel your subscription plan in order to take part in the offer. Clicking on the banner ad in your account management page will allow you to select a new plan without cancelling your subscription plan.
So for THIS promotion:
Frequently Asked Questions

Q1) What are the steps we should take if we want to take advantage of this deal?
A1) Starting on November 28th, 2011 through December 31th, 2011, log into your NCsoft account management page or access your account management in game. Then click on the link for your City of Heroes Game Account. There will be a clickable banner ad promoting this opportunity. If you click on it, it will take you to a page where you can change your payment plan without cancelling your account.

Q2) If I have time remaining on my subscription, can I still take advantage of this offer?
A2) Yes. By selecting the promotional payment plan, you will benefit from the bonus subscription time once your current subscription runs out.

Q3) When will I be charged for the new plan?
A3) This is a payment plan. You only pay when the billing cycle comes to renew again. So there is no payment required to select the promo payment plan.

Q4) If I’m set to auto renew in between the dates of the promotion, will I get the benefit?
A4) No. However, during the time of the promotion, you can reselect your billing plan and get the bonus time.

Q5) If I got the bonus subscription time during the last promotion, am I eligible for this new promotion?
A5) Yes, you are.

Q6) Do I need to cancel my plan in order to take part in this promotion?
A6) While the bonus subscription time promotion is active, you do not need to cancel your subscription plan in order to take part in the offer. Clicking on the banner ad in your account management page will allow you to select a new plan without cancelling your subscription plan.




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Posted

HOW TO CLAIM THE BONUS TIME WHEN YOU'RE ALREADY ON A LONG SUB WHICH DOESN'T RENEW UNTIL LATER ON:

1. Visit https://secure.ncsoft.com and log in.
2. My Accounts, City of Heroes VIP.
3. There should be a big graphic button with Desdemona in a santa hat offering you to claim your bonus time.
4. Pick the 6+1 or 12+2 plan.

Done! Next time your sub rolls over, you'll get the bonus time. It's also a good opportunity to swap plans, if you like.


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Posted

Quote:
Originally Posted by Avatea View Post
Get bonus game time when you join the ranks of VIPs by purchasing a 6-month or 12-month VIP subscription this holiday season. Snatch this up with Super Speed, as it's only available from November 28, 2011 to December 31, 2011!
  • Buy 6 months as a VIP, and get 1 super month free (North America/Europe).
  • Buy 12 months as a VIP, and get 2 super months free (North America only).
I know this has been asked before, But I can't recall if it's ever been answered clearly.

Is there a (sensible) reason why the EU players don't get the 12+2 month subscription option?


Warning:

The above post may contain Cynicism, sarcasm and/or pessimism. If you object to the quantities contained, then tough.

 

Posted

Quote:
Originally Posted by Snow Globe View Post
No, I just managed to be a special case...
That's okay.... we love you anyway.

(hee hee hee, couldn't resist)


Dump, if you just have a normal sub currently, you'll be fine. Even if your sub is currently on a special offer, you'll be fine (because the offer is already in effect for you).

Snow's special from last year isn't in effect on his account yet. It won't kick in for him until Dec. 7. So he is waiting for it to start running before he gets a new one.


.


Quote:
Don�t say things.
What you are stands over you the while, and thunders so that I cannot hear what you say to the contrary. - R.W. Emerson
The BIG consolidated LIST for BASE LUV
YUMMY Low-Hanging Fruit for BASE LUV

 

Posted

Though the free months be terribly tempting... with all the other gifts I am buying this year, not sure if I want to drop the amount on myself. Thankfully, this last's for a while, so if I discover in a few weeks that I'm within budget, I will probably take this offer.


@Winter. Because I'm Winter. Period.
I am a blaster first, and an alt-oholic second.

 

Posted

Quote:
Originally Posted by Canine View Post
I know this has been asked before, But I can't recall if it's ever been answered clearly.

Is there a (sensible) reason why the EU players don't get the 12+2 month subscription option?
Seconding this. For what reason is it ok to offer NA subscribers a 12 month subscription plan (+2) and yet deny it to EU players?

Discrimination? Bad exchange rate? Or perhaps an archaic hangover from when NCSoft EU were pulling the strings? Time for a change. Time for EU players to have access to the same deals. This has been asked many times and yet all we've ever had is stony silence.

Please.


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Posted

Quote:
Originally Posted by Winterminal View Post
Though the free months be terribly tempting... with all the other gifts I am buying this year, not sure if I want to drop the amount on myself. Thankfully, this last's for a while, so if I discover in a few weeks that I'm within budget, I will probably take this offer.
When does your account renew?

Are you on monthly? Semi-annual? Annual?

If you're on either of the latter, it won't cost you a cent now. And it's merely changing how many months you'll get when your account DOES renew (with no extra cost to you).



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Posted

Ok, I messed something up. I was planning to take advantage of this time deal but in the process of attempting to do so (due to a small desk-quake/elbow-bumping) I accidentally removed my credit card from file, you know, the save credit card information allowing for repeat purchases/point purchases and auto renewing, etc, etc. Now if I want to save my credit info to file I have to re-fill everything out, and/or (I'm assuming) make a purchase. I want to take advantage of this time plan, but my account doesn't lapse (which for the record I don't want it to, want to stay VIP as long as I enjoy the game) until july 16th, and I don't want to have to buy more time until that date. Is there any way to re-set-up/re-enter my credit information to my account so I can auto-renew without having to purchase anything (well, maybe with the exception of some points, what I don't want to do/can't do is purchase $140-some-odd dollars of subscription until I need it, aka july 16th.)

So, in short, can I set up auto renew/re-enter my card info without having to purchase anything AND take advantage of this time deal, or am I just Short On Luck and to take advantage of this I would have to buy a full year/half year sub during this time window?


 

Posted

Go to your account (either in game or from the website), go to billing summary, then "change card".




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Posted

i dont mean to sound funny, but this is probably the most useless promotion ive heard in a while, feel free to correct me with some actual points on this, but i dont think its much use, 1 free month for us Europeans since we cant get the 12 month deal is pretty pathetic.
i can see alot of people jumping on the hate wagon after this comment but i call it as it is, so feel free to give your opinions, but i certainly wont be taking the "opportunity" for this "super speed deal".


 

Posted

Quote:
Originally Posted by Impish Kat View Post
Dump, if you just have a normal sub currently, you'll be fine. Even if your sub is currently on a special offer, you'll be fine (because the offer is already in effect for you).
Exactly.

Quote:
Originally Posted by Impish Kat View Post
Snow's special from last year isn't in effect on his account yet. It won't kick in for him until Dec. 7. So he is waiting for it to start running before he gets a new one.
Yeah, last year's special finally caught up to my account time.

Here is a funny one: The recent winner of the MMORPG contest (5 year) can sign up for the 12+2 now, but it won't come into effect until his current time lapses (ie. at least 5 years from now).




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Posted

Quote:
Originally Posted by Canine View Post
I know this has been asked before, But I can't recall if it's ever been answered clearly.

Is there a (sensible) reason why the EU players don't get the 12+2 month subscription option?

Easier to fleece us than actually provide EU members with equal customer service I guess /em shrug



"You got to dig it to dig it, you dig?"
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Posted

Quote:
Originally Posted by Dante View Post
Discrimination? Bad exchange rate? Or perhaps an archaic hangover from when NCSoft EU were pulling the strings? Time for a change. Time for EU players to have access to the same deals. This has been asked many times and yet all we've ever had is stony silence.

Please.
NCsoft EU is probably still controlling pricing.

Quote:
Originally Posted by Scarlet Shocker View Post
Easier to fleece us than actually provide EU members with equal customer service I guess /em shrug
Never assume malice when bureaucracies are involved.




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Posted

Quote:
Originally Posted by sypher_vendetta View Post
i dont mean to sound funny, but this is probably the most useless promotion ive heard in a while, feel free to correct me with some actual points on this, but i dont think its much use, 1 free month for us Europeans since we cant get the 12 month deal is pretty pathetic.
i can see alot of people jumping on the hate wagon after this comment but i call it as it is, so feel free to give your opinions, but i certainly wont be taking the "opportunity" for this "super speed deal".

Nah. I understand your irritation. It DOES suck that you guys don't have equivalent deals. But hey. A free month is a free month.



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Posted

Quote:
Originally Posted by Snow Globe View Post
Exactly.


Yeah, last year's special finally caught up to my account time.

Here is a funny one: The recent winner of the MMORPG contest (5 year) can sign up for the 12+2 now, but it won't come into effect until his current time lapses (ie. at least 5 years from now).
Heh. It is to giggle (MANFULLY!) over.

"NC Billing Wonk1" What the hell is this old billing code?
"NC Billing Wonk2" Looks like a 12+2 code.
"NC Billing Wonk1" But it's from the promo FIVE YEARS AGO!
"NC Billing Wonk2" .... *HEADSPLODY!*



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.