Crashes during incarnate trials
By
AmazingMOO,
Posted on: 2011-09-21 11:21 in ALL ACCESS Gameplay Technical Issues Bugs
Gorzon, do you know if there is a particular Incarnate Trial that is causing the problem?
about 6-8 of the league crashed out just before the final room in the new UG trial (last night). but crashing out whilst zoning (anywhere) is my specialty atm 
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I have gotten the same error on 3 of the last 5 UG trials I have run. Two were on trying to zone out of the trial. The third time was in the middle of the Avatar fight.
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Originally Posted by Gorzon
Every 2 or 3 incarnate trials I crash, each time with the same sort of message:
Looks like there is a memory leak at work here.  |
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I've gotten a simiilar message ending with "The game ran out of memory and must now exit. " I /bugged it yesterday, but I didn't get it until after I finished an Lambda trial walking around in Atlas.
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This particular crash report is from a lambda trial.|
Originally Posted by Arbiter Oates
Gorzon, do you know if there is a particular Incarnate Trial that is causing the problem?
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I have had these crashes during BAF, Lambda and UG trials. Can't say anything about Keyes, I've never participated in a Keyes trial (not popular enough)
Restarting the CoH client after doing 2 trials seems to avoid most of these crashes through, and some other people on the trials today told me they do the same.
I've also gotten this from all trials...including, to a lesser extent, Death From Below. For the BAF and Lambda I can get in 2-3 trials before i need to restart the client or I'll crash. For UG trial it seems to be once, -maybe- twice, depending on how far we get. For Death from Below, I can get in 5-6 before it'll crash. It also eats up memory to a lesser extent when I'm doing a lot of zoning. In all cases, the memory that CoH is using will continue to grow until it hits about 2.6 gigs and crashes. The /unloadgfx or /reloadgfx commands no longer help...there seems to have been a change in their behavior this issue that makes the problem worse for some people.
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The CoH Client is horrifically leaky these days. It was pretty bad before Issue 21, but Issue 21 *seems* to have made it worse. Last night I had an out of memory error crash me out of the game client while I was in the Costume Editor working up a New Character. Hadn't even zoned into the game at all yet! Assertion Error ... crash to desktop.|
Originally Posted by Darkfaith
In all cases, the memory that CoH is using will continue to grow until it hits about 2.6 gigs and crashes.
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Apparently the CoH Client (windows AND mac) is behaving as if Memory were an infinite resource ... which, of course, it isn't. It's as if nothing ever gets released out of memory after it gets loaded ... EVER.
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Originally Posted by Darkfaith
The /unloadgfx or /reloadgfx commands no longer help...there seems to have been a change in their behavior this issue that makes the problem worse for some people.
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It's the end. But the moment has been prepared for ...
I've had the same problem in BAF and Keyes as well as just running around after I've been playing for a while. Restarting the client from time to time helps.
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Errors such as this can and have happened with me on all the trials, however Lambda seems most prone to it. |
Originally Posted by Arbiter Oates
Gorzon, do you know if there is a particular Incarnate Trial that is causing the problem?
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Also locking the league still appears to be bugged causing team rosters to become scattered upon league entry.
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I generally have to restart the client after each trial to avoid crashes. I say generally because every once in a great while I will be able to skip a restart and not crash till I try to exit the trial. Also I have never made it through an entire underground trial without crashing, even when restarting right before. I'm guessing this is due to the length of that trial.
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Originally Posted by Gorzon
This particular crash report is from a lambda trial.
I have had these crashes during BAF, Lambda and UG trials. Can't say anything about Keyes, I've never participated in a Keyes trial (not popular enough) Restarting the CoH client after doing 2 trials seems to avoid most of these crashes through, and some other people on the trials today told me they do the same. |
Ever since the update, I've noticed that after a few hours of activity, I will crash. When I crash, I'm usually doing something, like playing the game or zoning. The application will just freeze. It used to be most noticeable during a zone load, but I've been in the middle of regular content, say a LGTF or OB story arc, and I'll just freeze up. Since I'm playing in a team usually, I'm in a hurry to get back in so I'll click X or go to Task Manager to end the process. With other crashes, I would sometimes get the COH crash handler box (allowing me to input some text to explain what I was doing), but not with this freeze.
I've even tried loading into a mission solo and just afk overnight and I will wake up to a crashed client.
My computers used to be handle days of COH running non-stop, now I usually have to restart COH 1-3 times in one evening of play.
Another thing I've noticed is that when I come back, I usually have at least one person in the team, league, global channel, or help chat that also says they just crashed. When it's the same team or league, it's less of a coincidence but of course globals and help could just be because of the number of people online. I do think it more than just random that teammates or league mates crash at almost the same time I do, not many, but there might be something happening that is not 'memory leak' related.
I am crashing all the time now. I have crashed while:
Creating a new character
Transitioning into missions
Transitioning through zones
Zoning into trials
Trying to log in. (crash after I put one letter into the password area)
While trying to type in a MOTD in SG mode
While trying to type in a back story to my character.
While standing in a zone talking to a group of people
Seriously, I am tense all the time during the game because it is like waiting for the other shoe to drop. I never know when I will crash
If you send in a /bug or a petition they tell you to come HERE to find the possible solution. Yet these forums are 7 years old, finding anything here is like finding a needle in a haystack.
I am not at all sure how much longer I can stand playing a game that continually crashes like this.
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Nalora, have you tried starting a thread here following the procedures in the [Guide] Asking for technical help on the forums thread? If not, try it and you'll likely get several helpful people posting with suggestions for resolutions.
Your crashes don't seem to be localized to the Incarnate Trials, which is what this thread is about.
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Even more frustrating than the actual client crashes are those 'crashes' where your league is queued up for a trial where you are booted out of the league upon loading into the instance.
This happened to me 3 times today, both times on a 24 man BAF
During the last crash I actually loaded into the instance, got a 'lost connection to mapserver' message and was booted back to Pocket D......
For those frequently crashing in Incarnate Trials: I'd appreciate receiving any PMs with your dxdiag info. This info will probably be cut off by the text limit in the PM, but we don't need the parts that get lost.
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So would it work if they used the CoH helper program's cropped dxdiag log?
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Originally Posted by Arbiter Oates
For those frequently crashing in Incarnate Trials: I'd appreciate receiving any PMs with your dxdiag info. This info will probably be cut off by the text limit in the PM, but we don't need the parts that get lost.
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I've quite frankly given up reporting the memory leaks as they been happening consistently since Issue 20 went live.|
Originally Posted by Arbiter Oates
do you know if there is a particular Incarnate Trial that is causing the problem?
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Lambda crashes FREQUENTLY. If I run another trial before it, Lambda will usually crash. If I manage to run two trials before it, Lambda WILL crash if I don't restart before it.
Underground has a chance to crash near the final battle, or on exit due to the length of the trial.
BAF may crash mid-trial or upon exit if I've done any TF or trial before hand.
Keyes may crash on exit, especially since Issue 21.
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May be related:
Having the Destiny Core Paragon on auto for 3 hours will, without fail, crash the program.
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I'll send you my DxDiag.
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Edit:
The game will crash with an out of memory error in 3-4 hours of play.
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I've been logging the crash report I get on my iMac here in the forums for quite some time now. It's not limited to just crashing out of iTrials though. Thread for it can be found here, just in case it proves useful to you somehow.
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Originally Posted by Arbiter Oates
For those frequently crashing in Incarnate Trials: I'd appreciate receiving any PMs with your dxdiag info. This info will probably be cut off by the text limit in the PM, but we don't need the parts that get lost.
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It's the end. But the moment has been prepared for ...
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Is there a trick to sending your dxdiag in a PM? I keep getting an error message. |
Originally Posted by Arbiter Oates
For those frequently crashing in Incarnate Trials: I'd appreciate receiving any PMs with your dxdiag info. This info will probably be cut off by the text limit in the PM, but we don't need the parts that get lost.
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Cut everything below this block:|
Originally Posted by Zaloopa
Is there a trick to sending your dxdiag in a PM? I keep getting an error message.
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Sound Capture Devices
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That will give all the CPU, sound, and video drivers.
Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters
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I did that and got an error message stating that the PM was about 2000 characters too long, so I just started cutting off the bottom till it was small enough. Unfortunately that cut out all the sound driver info and part of the video card info. |
Originally Posted by Snow Globe
Cut everything below this block:
--------------------- Sound Capture Devices --------------------- That will give all the CPU, sound, and video drivers. |
I crashed after Keyes last night. I zoned into Oro from Keyes and then tried to zone back into Pocket D while attached to a league.
Every 2 or 3 incarnate trials I crash, each time with the same sort of message:
Read failed for file: texture_library/WORLD/streets/elements/Parked_Cars/Parked_Semi/Semi_Cab01.texture
-1
The game ran out of memory and must now exit.