Ok, so how do I stop my game from exploding when I open the contact window?
By
ChristopherRobin,
Posted on: 2011-04-13 19:38 in ALL ACCESS Gameplay Technical Issues Bugs
By any chance, are you running WindowBlinds? If so, add an exception for cityofheroes.exe.
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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
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No, I am not.
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Originally Posted by reiella
Until I see something that states to the contrary, going to assume VK is right
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SOrry to say but the fix is a faster computer. Time to upgrade
Could you post a CoH Helper and HiJack This log?
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Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
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I'm using 10.8 after having that problem with 10.11 and 11.1. 10.8 works for me. I didn't try 10.9.
if you running ultra mode, turn off the water effects and see if the problem goes away
Leader/Founder of Order Sixty-Six Guardian Server
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2.33 Ghz quad core, 4 GB ram (down to 3 and a bit due to 32 bit OS), and a 1 GB Radeon HD 5330 video card. I don't imagine that my PC is considered relatively fast, but it WAS running Ultra Mode just fine and crashless until recently.|
Originally Posted by Psygon_NA
SOrry to say but the fix is a faster computer. Time to upgrade
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Originally Posted by Hijack This
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:14:43 PM, on 4/14/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: H:\WINDOWS\System32\smss.exe H:\WINDOWS\system32\winlogon.exe H:\WINDOWS\system32\services.exe H:\WINDOWS\system32\lsass.exe H:\WINDOWS\system32\Ati2evxx.exe H:\WINDOWS\system32\svchost.exe H:\WINDOWS\System32\svchost.exe H:\WINDOWS\system32\svchost.exe H:\WINDOWS\system32\Ati2evxx.exe H:\WINDOWS\system32\spoolsv.exe H:\WINDOWS\Explorer.EXE H:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe H:\WINDOWS\system32\svchost.exe H:\Program Files\Microsoft IntelliType Pro\itype.exe H:\Program Files\Winamp\winampa.exe H:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe H:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe H:\Program Files\EXPERTool ATI\TBPanel.exe H:\WINDOWS\system32\wscntfy.exe H:\Program Files\Logitech\SetPoint\SetPoint.exe H:\Games\XPadder\Xpadder.exe H:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe H:\WINDOWS\System32\svchost.exe H:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE H:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe H:\WINDOWS\system32\wuauclt.exe H:\Program Files\Mozilla Firefox\firefox.exe H:\Program Files\JitBit\Jitbit Macro Recorder\MacroLauncher.exe H:\Program Files\Malwarebytes' Anti-Malware\mbam.exe H:\Program Files\NCSoft\Launcher\NCLauncher.exe H:\Program Files\Mozilla Firefox\plugin-container.exe H:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTPlyLsU.exe H:\Program Files\Steam\Steam.exe H:\Program Files\Trillian\trillian.exe H:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE H:\Program Files\Winamp\winamp.exe H:\operausb1060\opera.exe H:\Games\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - H:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - H:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - H:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE O4 - HKLM\..\Run: [itype] "H:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "H:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "H:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [WinampAgent] "H:\Program Files\Winamp\winampa.exe" O4 - HKLM\..\Run: [StartCCC] "H:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [Gadwin PrintScreen] H:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash O4 - HKCU\..\Run: [Gainward] H:\Program Files\EXPERTool ATI\TBPanel.exe /A O4 - Startup: Shortcut to Xpadder.exe.lnk = H:\Games\XPadder\Xpadder.exe O4 - Global Startup: APC UPS Status.lnk = ? O4 - Global Startup: Logitech SetPoint.lnk = H:\Program Files\Logitech\SetPoint\SetPoint.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://H:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe O16 - DPF: {115B1886-2AE0-4259-9FE4-E32A5DEE5452} (Player Class) - http://www.wowweesupport.com/downloa...e_v1.0.0.6.cab O16 - DPF: {64CD313F-F079-4D93-959F-4D28B5519449} (Jeopardy Control) - http://www.worldwinner.com/games/v56...y/jeopardy.cab O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupda...01/CTSUEng.cab O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab O16 - DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} (BejeweledTwist Control) - http://www.worldwinner.com/games/v51...weledtwist.cab O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v67/swapit/swapit.cab O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupda...5106/CTPID.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - H:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - H:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - H:\WINDOWS\system32\browseui.dll O23 - Service: APC UPS Service - American Power Conversion Corporation - H:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - H:\WINDOWS\system32\Ati2evxx.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - H:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe -- End of file - 6619 bytes |
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Originally Posted by COH Helper
---System information gathered by CoH Helper version 0.2.0.2---
DxDiag gathered at April 14, 2011 23:16 (-05:00) Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 09/09/08 09:44:36 Ver: 08.00.14 Central Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz (4 CPUs) Memory: 3326MB .Net Memory Report: 946MB out of 3325MB available Page File: 2333MB (2876MB currently in use) H Drive: (ST3500320AS) 64179MB out of 476929MB (13%) free Z Drive: (Generic External USB Device) 268883MB out of 953867MB (28%) free G Drive: (ATAPI iHAS220 6) zero-size drive J Drive: (RWFIZO 92BSTI7WD SCSI CdRom Device) zero-size drive Windows directory location: H:\WINDOWS DirectX: DirectX 9.0c (4.09.0000.0904) DirectX Diag version: 5.03.2600.5512 (32-bit version) Display Notes: No problems found. No problems found. Sound Notes: No problems found. Input Notes: No problems found. Monitor: Plug and Play Monitor Monitor's Max Resolution: 1600,1200 Video Device Name: ATI Radeon HD 5800 Series Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor (0x689E) Video Memory: 1024.0 MB Driver Version: 6.14.0010.7164 Driver Date: 1/26/2011 5:51:42 PM Driver Language: English Monitor: Plug and Play Monitor Monitor's Max Resolution: 1600,1200 Video Device Name: ATI Radeon HD 5800 Series Manufacturer / Chip: ATI Technologies Inc. / ATI Radeon Graphics Processor (0x689E) Video Memory: 1024.0 MB Driver Version: 6.14.0010.7164 Driver Date: 1/26/2011 5:51:42 PM Driver Language: English Sound Device Description: Realtek HD Audio output Driver File: RtkHDAud.sys Driver Version: 5.10.0000.5735 Driver Date: 11/11/2008 6:21:52 PM WMI Information Motherboard Manufacturer: ASUSTeK Computer INC. Motherboard Model: (empty) Motherboard Product: P5Q3 Motherboard Version: Rev 1.xx BIOS Manufacturer: American Megatrends Inc. BIOS Name: BIOS Date: 09/09/08 09:44:36 Ver: 08.00.14 BIOS Version: A_M_I_ - 9000809 BIOS Release: 20080909000000.000000+000 Registry Information for Current User Resolution: 1280x800 3D Resolution: 1280x800 (Not using renderscale) Full Screen: Yes Maximized: No Screen Position: 0, 0 Refresh Rate: 60Hz Vertical Sync Enabled: Yes Physics Quality: Medium Maximum Particles: 50000 Max Particle Fill? 10.000 Physics Card Enabled: No Anti-aliasing: Off Anisotropic Filtering: 4x Texture LOD Bias: Smooth Water Effects: Medium quality Bloom: 1.000 (turned on) Depth of Field Enabled: Yes Desaturation Effects (Sepia) Enabled: Yes Shader Detail: Medium? World Texture Level: Very High Character Texture Level: High World Detail Level (Vis_Scale): 1.000 Entity Detail Level: 1.000 Shadows Enabled: Yes Shadow Mode: Stencil shadows Shadow Map Shader: Unknown (0) Environmental Reflections: Disabled Advanced Occlusion Settings: No Ambient Occlusion: Off Occlusion Strength: Off Blur: Bilateral Ambient Resolution: Performance Gamma Correction: 0.902 Geometry Buffers (VBOs) Enabled: Yes Suppression of FX When Camera Close Enabled: Yes Close Suppression Range: 3.000 Show Advertisements: Yes Audio Mode: Compatiblity 3D Audio: No FX Sound Volume: 0.000 Music Sound Volume: 0.000 Show Advanced Graphics Options: No Overall Graphics Quality: 0.500 Reverse Mouse Buttons: No Save Login Username: Yes Transfer Rate: 38984 bytes/second Current Game Version: 2000.201104090113.1 Installation Directory: H:\Program Files\City of Heroes Mod files in the Data directory .\texts\English\Menus has 1 file .\texture_library\GUI\Icons\Powers has 136 files .\texture_library\MAPS\city has 1 file .\texture_library\MAPS\Midnight_Squad has 1 file .\texture_library\MAPS\Safeguard has 9 files .\texture_library\MAPS\sewers has 44 files .\texture_library\MAPS\static has 40 files .\texture_library\V_MAPS\City has 1 file .\texture_library\V_MAPS\Outdoor_Missions has 9 files .\texture_library\V_MAPS\Static has 16 files |
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Originally Posted by reiella
Until I see something that states to the contrary, going to assume VK is right
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Do you have riva tuner or any other OC utilities? Any recently installed items? COH doesnt play well with everything.
I am betting it is an incompatibility with a recently added utility of some type.
This should really be listed on the known issues page and fixed.
I'd try by shutting off TBPanel.exe first to see if that resolves it, and if not, shut off XPadder and then PrintScreen to see if one of those is conflicting.
I suspect it may be TBPanel since it is a tool to allow you to control the graphics card settings. We've had similar problems with tools for nVidia cards like the Riva Tuner mentioned by _Zep_ and similar programs like EVGA Precision.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
And, while you're messing around on the computer, free up some space on your primary drive. At 13% free space, you're getting to the point where it will start impacting system performance.
Paragon City Search And Rescue
The Mentor Project
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Xpadder and PrintScreen were installed before I started having crash issues.|
Originally Posted by Texas Justice
I'd try by shutting off TBPanel.exe first to see if that resolves it, and if not, shut off XPadder and then PrintScreen to see if one of those is conflicting.
I suspect it may be TBPanel since it is a tool to allow you to control the graphics card settings. We've had similar problems with tools for nVidia cards like the Riva Tuner mentioned by _Zep_ and similar programs like EVGA Precision. |
TBPanel was installed after to give me manual control over my GPU fan, as if I don't adjust it manually the card heats up by about 15-20 C when I'm running CoH.
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Originally Posted by _Zep_
Do you have riva tuner or any other OC utilities? Any recently installed items? COH doesnt play well with everything.
I am betting it is an incompatibility with a recently added utility of some type. This should really be listed on the known issues page and fixed. |
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Originally Posted by reiella
Until I see something that states to the contrary, going to assume VK is right
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An OC utility is a program like TBPanel that allows you to adjust and/or monitor the fan speeds, clock speeds, etc. on your video card. I suspect that this program is the source of the problem due to problems with similar utilities for nVidia cards. The OC stands for Over Clocking.|
Originally Posted by Von Krieger
Xpadder and PrintScreen were installed before I started having crash issues.
TBPanel was installed after to give me manual control over my GPU fan, as if I don't adjust it manually the card heats up by about 15-20 C when I'm running CoH. What's an OC utility? |
How can you tell if that's the problem? Disable it completely or uninstall it. If the problems stop, you will have found the source of the problem. If not, you will have eliminated it as being the source of the problem and can re-enable or re-install it and continue troubleshooting from there.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
You have only 64GB of free space on the 500GB hard drive where CoH is running.
Whenever you experience this incredible slow down do you also hear the hard drive grinding away full tilt (or if your system is noisy to the point where you barely hear the HDD when gaming does the disk drive activity light on your tower blink like crazy)?
If you just installed something right before the problem started happening then I would agree that you should test for it first as that is most likely the culprit, if not I expect your system is low on space and is having to "juggle" to try and keep up with demand.
Either way it wouldn't be a bad idea to burn off a bunch of your... video stuffz to DVD (shoot for at least 25% free space), then run CCleaner to get rid of any internet cruft (make sure you know all your online passwords beforehand) that's built up and then do a full defragment of your hard drives and see if that doesn't solve it for you. Cheers.
I'm getting pretty tired of having my game lock up for about a minute or three and have to have VPU Recover come and save me whenever I open my contact window.
What driver version (ATI) do I have to roll back to (currently back to 10.9) or settings I have to disable to make CoH stop crapping itself?