How long does it take to get a GM?
Over 10 hours now.
@bpphantom
The Defenders of Paragon
KGB Special Section 8
How long does it take to get a GM?
Depends on a lot of things.
For starters, it depends on how concise your particular issue is. If you get stuck in a mission, simply do:
/petition
choose: stuck
For title put the mission name and stuck, such as:
Quote:
Then, in the body of the message, put the contact, mission title, and subtitle, such as: Stuck in Annihilate the Portal Corp Lab. |
Quote:
Contact: Tip. Mission: Annihilate the Portal Corp Lab. Sub-Mission: Defeat the Thystle Assault. |
If you do a rude or ugly petition, the GM's are not going to look at it.
If you ARE rude or ugly to a GM, they will make a note on your account, and they will move you to the bottom of the priority pile.
Lastly, be patient. If the servers are really loaded up on a weekend, it's very possible that you'll have a long wait ahead of you.
http://boards.cityofheroes.com/showthread.php?t=253188
Note the date and time of that post.
Quote:
That's because they were on the same team.From the other thread:
I have needed help in a mission about four times in all the time I have been playing..I don't think I ever waited more than 15 minutes.

I remember waiting 6 hours once, in a TF. I also remember being promised by the GM to get full reward for said TF...none of which I ever saw. That was 3 years ago :P

We'll see....
At least three and a half hours apparently. Still waiting at 0130 after submitting a petition at 2230 yesterday. I did get a reply from GM Sven that it was escalated to Senior Customer Service Rep. I've updated the ticket twice since then. No replies. Team of 8 is down to a team of 4. Three of us have submitted petitions on the issue and two received the message I mentioned above. So apparently Sven is working tonight, but can't do anything about the issue.
Pushing towards 81 months and this is the first time I've found that NCSoft support is sorely lacking.
@bpphantom
The Defenders of Paragon
KGB Special Section 8