Monster server issues..


Bindweed

 

Posted

eu servers should have someone aware,jeez even the server status says its still up when clearly its broke.And mods on here may see this thread an pass it on.


It doesn't cost a lot to be nice and reply to tells

 

Posted

Quote:
Originally Posted by rad View Post
eu servers should have someone aware,jeez even the server status says its still up when clearly its broke.And mods on here may see this thread an pass it on.
All the mods are in the US. There's nobody to listen to us right now.


The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise. ; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*

 

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Don't these people know that we need Union to distract us from anything important we need to do!


 

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Quote:
Originally Posted by Cryop View Post
Don't these people know that we need Union to distract us from anything important we need to do!
Northern, when they got rid of the Brighton office we lost all closeby support. Least we do sorta have the other 3 servers to play on, I'm sitting in atlas on defiant atm chatting to a few people, welcome to come join my little lvl 4


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Short Story I did: http://boards.cityofheroes.com/showthread.php?t=228383

DevArt Page: http://tamedragon.deviantart.com/

 

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I will take you up on that offer. Once I go out and but some Lucozade.


 

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I also, have submitted a support ticket. Hopefully this will be resolved soon.


 

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It is nice to see the whole of Union being unplayable is so important that all the devs get paged and dragged into the office to fix it...


Princess Darkstar - Proud Member of the Handprints of Union, the #1 ranked SG in Europe!
British by act of union, English by grace of God, Northern by pure good fortune!
Quote:
Originally Posted by Aggelakis View Post
PrincessDarkstar: "RAAAAAAAAARRRRRRRRRGHHHHHHHHHH SOMEONE IS *WRONG* ON THE INTERNET!"

 

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Quote:
Originally Posted by PrincessDarkstar View Post
It is nice to see the whole of Union being unplayable is so important that all the devs get paged and dragged into the office to fix it...
more people sending bug reports the better, hop onto defiant and send one, include the fact theres posts in tech and this forum


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Short Story I did: http://boards.cityofheroes.com/showthread.php?t=228383

DevArt Page: http://tamedragon.deviantart.com/

 

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Quote:
Originally Posted by PrincessDarkstar View Post
It is nice to see the whole of Union being unplayable is so important that all the devs get paged and dragged into the office to fix it...


Yes, if they just would page BaB out of bed he could animate the server problems away ...

The servers are in Frankfurt, Germany. The Devs, who most likely can't fix anything anyway, since they're not from the server hosting facility, are in the US.

Think before you make complaints people.


@True Metal
Co-leader of Callous Crew SG. Based on Union server.

 

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ahh the Joys of Union
we had something similar on monday night about midnight would loose mapserver, log back in 2 seconds later mapserver again.
tried to log in just now before i saw post, lucky i can get onto Defiant to play. will be sending a bug report too


 

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I don't really care where the servers are located, but I do care that they work as intended. Of course I understand that sometimes things break down and hopefully these things will be fixed asap. Some notification here seems to be in order also. Knowing if they are working on the problem yet, and maybe even an estimated time of returned service of Union would be appreciated.

On another note I think it's nice to see support for Union by the player base. Our home this is.

Regards.
A fellow Unionite


 

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No redname official word on anything to do with this yet??

but not :O


Consciousness: that annoying time between naps.

 

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Only on Defiant to help out the people logging in and asking on the various Union global channels whats going on. We really need to have something like the Brighton Office back, the EU support is a joke really seeing as we have to wait til mid afternoon before anyone in the US even LOOKS at the EU forums/support tickets.

Even found out the main account page for NCSoft is down so can't file a support ticket there. Bug report ingame will have to do


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Short Story I did: http://boards.cityofheroes.com/showthread.php?t=228383

DevArt Page: http://tamedragon.deviantart.com/

 

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Also got this issue, i submitted a /bug


 

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They did some stealth server resurrection and now Union is back up!


 

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Quote:
Originally Posted by Donna_ View Post
No redname official word on anything to do with this yet??

but not :O
You posted this at 12.39pm UK time. Which made it 4.39am where the rednames are at.

The rednames all work what is effectively a 9-5 salaried job without callout. To be perfectly honest, I'm not even sad that we've had no response, because I wouldn't want to get dragged out of bed at 4.40 in the morning to log onto a forum and say "Nothing we can do, but the server farm is aware and trying to fix it".

We've bugged it, we've posted. But we really can't assume they're doing nothing about it just because even War Witch (who gets up at 5.00am) wouldn't have been awake to respond to us.


The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise. ; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*

 

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Quote:
Originally Posted by Shadowe View Post
You posted this at 12.39pm UK time. Which made it 4.39am where the rednames are at.

The rednames all work what is effectively a 9-5 salaried job without callout. To be perfectly honest, I'm not even sad that we've had no response, because I wouldn't want to get dragged out of bed at 4.40 in the morning to log onto a forum and say "Nothing we can do, but the server farm is aware and trying to fix it".

We've bugged it, we've posted. But we really can't assume they're doing nothing about it just because even War Witch (who gets up at 5.00am) wouldn't have been awake to respond to us.
Thank you. At least one more voice of reason around here.


@True Metal
Co-leader of Callous Crew SG. Based on Union server.

 

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Any more new on this? Is Union back up now??? Lack of response from 1.30pm would make me think it was.


Consciousness: that annoying time between naps.

 

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Quote:
Originally Posted by TrueMetal View Post
Thank you. At least one more voice of reason around here.
Oh, don't go adding reason to his accumulated wisdom or the forums will be too small for his signature, which is expanding faster than my knicker elastic at the end of a night filled with fajitas and Summer Lightning...

Yes, it's all true that the men and women with the means to solve our problems have been asleep, but that doesn't do much to make many frustrated Union players feel any better, I'm afraid. I too, miss the Brighton office but I don't know that if it still existed they would have been able to do anything to resurrect Union before California woke up. I do, however, believe that in the past Rockjaw or someone would have posted a line or two to say "We're aware of the issue and someone will fix it as soon as is humanly possible", or words to that effect. Sometimes, a little word of understanding and reassurance from a red name is all it takes to calm folks. It's a pity we no longer have that to the extent that we used to, which is infuriating for many of the EU playerbase who remember Brighton fondly. Please make allowances for some of us crotchety wrinklies who keep looking wistfully back to days of yore...


 

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Quote:
Originally Posted by Donna_ View Post
No redname official word on anything to do with this yet??

but not :O
Blame whichever idiot NCSoft executive thought gutting the EU support staff and rednames and transferring one of them to a timezone 8 to 9 hours behind the times when the EU servers are used and active was a clever move.


 

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Quote:
Originally Posted by TameDragon View Post
Donna hon, read my post a few above yours

2 of us posted that it was up
weps hehe,,, happy days


Consciousness: that annoying time between naps.