Can't login at all


Arkyaeon

 

Posted

crap, hearing reports servers are getting greyed out again...including some just previously up briefly..... >.< sooo not switching for now...


 

Posted

If you are logged in, I'd suggest stayin' logged in.


"Champion (the Community Server... or GTFO) is like a small town where everyone knows each other's names, for better or worse." -kojirodensetsu.
"If all you have is a hammer, everything looks like a nail." - Maslow's Hammer

 

Posted

Quote:
Originally Posted by Cobalt_Azurean View Post
If you are logged in, I'd suggest stayin' logged in.
I'll second that, just to be safe.


 

Posted

Thing is, most of our usual rednames are the people who work at Paragon, and don't really have much to do with the servers.

However, digging up from the whois database, I get:

OrgNOCHandle: NOC1662-ARIN
OrgNOCName: NOC
OrgNOCPhone: +1-512-623-8600
OrgNOCEmail: noc@ncsoft.com
OrgNOCRef: http://whois.arin.net/rest/poc/NOC1662-ARIN

That's the email and phone number of the NOC, or Network Operations Center for NCSoft. These are the guys who actually run the servers and the networks.


 

Posted

Quote:
Originally Posted by Brillig View Post
Thing is, most of our usual rednames are the people who work at Paragon, and don't really have much to do with the servers.

However, digging up from the whois database, I get:

OrgNOCHandle: NOC1662-ARIN
OrgNOCName: NOC
OrgNOCPhone: +1-512-623-8600
OrgNOCEmail: noc@ncsoft.com
OrgNOCRef: http://whois.arin.net/rest/poc/NOC1662-ARIN

That's the email and phone number of the NOC, or Network Operations Center for NCSoft. These are the guys who actually run the servers and the networks.
Yeah, no use in berating our rednames for the problem. This falls under the purview of the technoweenies.


 

Posted

Quote:
Originally Posted by Pyber View Post
the technoweenies
"Weenieman to the weeniemobile! Weenieman away!" Crow T. Robot


"Champion (the Community Server... or GTFO) is like a small town where everyone knows each other's names, for better or worse." -kojirodensetsu.
"If all you have is a hammer, everything looks like a nail." - Maslow's Hammer

 

Posted

so what do we do? email the techgeeks and poke at them? XD


 

Posted

I can verify that "if you get on, stay on". I was able to log on to Liberty, but after I logged out I´m getting the "Unable to connect..." again.


 

Posted

has anyone heard from any new info or are we gonna get a dev response? This isn't ok. I can't log in like he rest of you, first it's all grey servers, then it won't connect to the login server at all and this, from the looks of it, has been going on for way too long and I paid for a whole year, why hasn't there been a rushed fix patch? My friend in Canada can log in, but not me, is this just a states thing?


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Posted

Quote:
Originally Posted by Cobalt_Azurean View Post
"Weenieman to the weeniemobile! Weenieman away!" Crow T. Robot
Lol. MST3K ftw, hehe.


 

Posted

Quote:
Originally Posted by tidalwave008 View Post
has anyone heard from any new info or are we gonna get a dev response? This isn't ok. I can't log in like he rest of you, first it's all grey servers, then it won't connect to the login server at all and this, from the looks of it, has been going on for way too long and I paid for a whole year, why hasn't there been a rushed fix patch? My friend in Canada can log in, but not me, is this just a states thing?
No, it's not just a States thing. Just keep at it. That's the only thing that works. It might take a while, but eventually you'll get in.


"Champion (the Community Server... or GTFO) is like a small town where everyone knows each other's names, for better or worse." -kojirodensetsu.
"If all you have is a hammer, everything looks like a nail." - Maslow's Hammer

 

Posted

Quote:
Originally Posted by tidalwave008 View Post
has anyone heard from any new info or are we gonna get a dev response? This isn't ok. I can't log in like he rest of you, first it's all grey servers, then it won't connect to the login server at all and this, from the looks of it, has been going on for way too long and I paid for a whole year, why hasn't there been a rushed fix patch? My friend in Canada can log in, but not me, is this just a states thing?
The only thing I've heard is that support suggests to "keep trying" and "try rebooting the game or your computer". And it doesn't appear to be regional, simply random. Some people can login just fine (like my roommate and the friend that just hopped on vent) while others can't, no matter where they are. I saw Synapse was on earlier, but I'm not sure he was on to find out whats going on.


 

Posted

so glad we pay for this.


 

Posted

Just keep trying. That's about the only thing that is working. Rebooting doesn't do any good for this. Too many people are having this for it to be our computers (I tried my laptop too and it was doing the same thing.)


�Let there be truth, happiness, and waffles�
-Vagabond, Dark Lord & Avatar of Gnarr
The Justiciars

 

Posted

Quote:
Originally Posted by tidalwave008 View Post
has anyone heard from any new info or are we gonna get a dev response? This isn't ok. I can't log in like he rest of you, first it's all grey servers, then it won't connect to the login server at all and this, from the looks of it, has been going on for way too long and I paid for a whole year, why hasn't there been a rushed fix patch? My friend in Canada can log in, but not me, is this just a states thing?
I´m having the same issues from Europe, so it´s not just a problem from the US. I just testing the EU servers and had no problems. Could log in and out freely like usual.

EDIT: The US servers are working fine for me now.


 

Posted

Quote:
Originally Posted by Pyber View Post
The only thing I've heard is that support suggests to "keep trying" and "try rebooting the game or your computer".
That's not what I got from Support at all. I received "The server causing your issues should now be available for use. Please let us know if you are still having problems connecting in the future." and indeed, the problem was fixed by then.

Quote:
Originally Posted by B_Witched
so glad we pay for this.
If you can't login, FILE A SUPPORT TICKET. They can't fix things for you if you don't let them know something's wrong.


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Posted

Quote:
That's not what I got from Support at all. I received "The server causing your issues should now be available for use. Please let us know if you are still having problems connecting in the future." and indeed, the problem was fixed by then.
In my case, this was 3 hours ago though, so they were still busy assessing the issue. That said, seems to be working fine now, at least for me and everyone on my vent.


 

Posted

I cannot go past the patcher, the only option I got is quit! Ah it just came up!