Why do we accept the ENORMOUS performance drop in this game?


Addicted

 

Posted

OP does have a point. We should not have to keep upgrading our systems to compensate for their bad coding and bad design decisions. The way things are setup it wont be long before the game just wont run well at all on most machines. Thats what got me so worried about the Ultra-Mode stuff. I have a nice rig that runs Aion excellently but chokes to death during rikti raids, zombie raids, and the ITF. It took a good bit of upgrading to compensate for the crap that is Grandville.


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Posted

They have had 6 years to adress this issues. Long enough.
If they have to design an entirely new engine then do it. If they have to swap their own servers then do it.

Doe eit, doe eit noooeeew! (Arnold Swarzenegger accent)


 

Posted

Quote:
Originally Posted by Spazztastics View Post
They have had 6 years to adress this issues. Long enough.
If they have to design an entirely new engine then do it. If they have to swap their own servers then do it.

Doe eit, doe eit noooeeew! (Arnold Swarzenegger accent)
Since you are authorizing this, would you like the devs send all the unhappy players to you when we get the next 6 month gap in content while they upgrade the core engine? (I'm sure they can CC you on all the bug reports, too). How about the complaints when they up the monthly fee to absorb the extra hardware costs (ongoing, not just up-front) to deal with performance without upgrading the engine?

I'm not saying I don't want these things too, but just saying "make it happen" isn't very realistic.


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Posted

Quote:
Originally Posted by UberGuy View Post
The way the game slows down and your powers don't recharge is a server-side problem, and there is nothing they can do about it without

a) redesigning the core game engine
b) throwing more hardware at it
c) redesigning these missions so you cannot fight as many opponents at the same time.

If those are the 3 options why don't they make the obvious choice and thrown more hardware at it? This is their mistake they should rectify it. Obviously not nearly enough hardware is there. I run Rikti raids fine almost no lag same with Hami raids but the 3rd mission in the ITF is messed. Sure you can pull them away from lag valley and everyone does now but that doesn't seem very acceptable.

as someone else said and I qoute

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So in the end the lag is the players fault because we aggro too many spawns?

booo...


 

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Originally Posted by Lucky666 View Post
If those are the 3 options why don't they make the obvious choice and thrown more hardware at it? This is their mistake they should rectify it. Obviously not nearly enough hardware is there. I run Rikti raids fine almost no lag same with Hami raids but the 3rd mission in the ITF is messed. Sure you can pull them away from lag valley and everyone does now but that doesn't seem very acceptable.
Are you serious? You're asking why they just don't throw more hardware at it?

I want to live where you do that more hardware is free.

(I regularly encounter ITF-style lag on Rikti raids. Its a function of number of players present and what powers they use. If you really want to experience ITF lag, get lots of FF or Sonic bubbles, and have someone herd Rikti with Repulsion Bubble.)


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Posted

They've already upgraded the servers.

This thread has proven that some of the blame lay on end user systems. Granted, that's because the client side systems are having to work extra hard due to questionable issues within the engine itself.

I do not think that any resolution to the various performance woes in this game will find a solution at the hardware level.

I'm now on an I7-920 2.66GHz quadcore proc OCed to 3.2GHz with an ATI 5870 vid card, Win7 and 6GB of DDR3 RAM in tri-channel config.

My test spot in Grandville STILL brought me down to 30FPS. (Granted, this was at 1920X1200 resolution and 200% world detail; 4X FSAA and 8X AF.) It can not be more plainly shown that there are many zones/areas that are poorly put together code-wise regardless of how pretty they may be.

We have been asking for these areas to be corrected for years. The fact that they haven't done so yet points to the devs being UNABLE to do so, for whatever reason.

PERHAPS, the engine changes necessary to make Ultra mode work have some underlying tweaks that will clear some of this up.

It's just as likely, however, that ultra mode is nothing more than extra junk piled on to the existing engine and those running it will do nothing but tank further in the existing problem spots.

I REALLY hope that the second item is not the case. It will not be a pleasant experience for anyone if it is.

I just wish someone on the dev team would give us some more specifics on what we might expect before Ultra mode hits test.


Be well, people of CoH.

 

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Quote:
Originally Posted by Bill Z Bubba View Post
My test spot in Grandville STILL brought me down to 30FPS. (Granted, this was at 1920X1200 resolution and 200% world detail; 4X FSAA and 8X AF.) It can not be more plainly shown that there are many zones/areas that are poorly put together code-wise regardless of how pretty they may be.
Yeah, this one has always bothered me. I do think they did something wrong with that zone, and need to address it, unless as you suggest, they actually can't for some reason. (Still, I would think they could by modifying the zone itself, but I guess I can see why they might not want to.)


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Quote:
Originally Posted by UberGuy View Post
Yeah, this one has always bothered me. I do think they did something wrong with that zone, and need to address it, unless as you suggest, they actually can't for some reason. (Still, I would think they could by modifying the zone itself, but I guess I can see why they might not want to.)
But it isn't just Grandville, unfortunately. Head to Port Oakes and get on the building with the Pocket D entrance. Do a 360 turn. As you turn toward the abandoned lab, watch your FPS plummet. Head to somewhere on the east side of PO, repeat, same issue.

There's another such performance singularity in Mercy.

Performance singularity. I like that. A vortex of FPS suckage.

History note going purely off memory:

When I started playing CoH, I was on a dual-1GHz P3 with a 9800 Pro video card and 512MB of RAM. Heroside looked a lot more plain than it does these days.

When CoV came out, I believe I was gaming on my P4-3GHz-HT with 2GB of RAM and an X800XT. It struggled some, but good tweaking of settings helped a lot.

Then the devs bumped up hero side world textures to match what they were doing redside. It was some at some point after this that I moved to the X1950XTX video card.

At this point, Port Oakes was still ok. THEN the abandoned lab was put in and PO performance dropped like a rock.

If the devs can figure out and fully understand why the abandoned lab kicked PO in the jimmy, perhaps they can finally resolve it and in doing so, resolve all the zone related issues.

Without those problem children hammering our systems, maybe a lot of the yelling about performance will quiet down a bit.

But again, I'm grasping at straws here. I don't recall any dev EVER commenting about zone structure and how it can tank performance.


Be well, people of CoH.

 

Posted

I have some vague recollection of someone talking about extraneous polygons in terrain or buildings or some such. It sounded like something had vertices that either didn't form polys, formed backfacing polys, or otherwise added computational load without visible benefit. These were cleaned up in GV and performance improved some. However, I have no idea where that was from, or if it was even a dev claiming it.


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Posted

Quote:
Originally Posted by UberGuy View Post
Are you serious? You're asking why they just don't throw more hardware at it?

I want to live where you do that more hardware is free.

(I regularly encounter ITF-style lag on Rikti raids. Its a function of number of players present and what powers they use. If you really want to experience ITF lag, get lots of FF or Sonic bubbles, and have someone herd Rikti with Repulsion Bubble.)
Are you serious? Free? umm don't we pay to play that means it is not free. Why should every single team have to avoid this part of this map because of the lag? The last room in the last mission in the Lady Grey task force is no better.

Where did free even come from? Obviously it isn't free that's why we pay, for upgrades, to the game via bug fixes or content updates.


 

Posted

Quote:
Originally Posted by Lucky666 View Post
Are you serious? Free? umm don't we pay to play that means it is not free. Why should every single team have to avoid this part of this map because of the lag? The last room in the last mission in the Lady Grey task force is no better.

Where did free even come from? Obviously it isn't free that's why we pay, for upgrades, to the game via bug fixes or content updates.
OK, let me explain this carefully.

We pay money now, and it pays for salaries, servers, software licenses, ISP hookups, etc., now.

To add more hardware, they have to pay for more (or better) servers, probably more software licenses, possibly more salaries, etc.

The Paragon Studio team / NCSoft probably aren't looking to decrease their bottom line. If they did it could even be bad for the longevity of the game (since it would increase the minimum subscription base required for the game to be considered sufficiently profitable to keep alive). That means that they either have to scrap something else, release employees elsewhere (possibly increasing time-to-deliver on some features), or increase our fees.

Asking them to add hardware while doing none of those things is asking for hardware for free.


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Posted

Quote:
Originally Posted by UberGuy View Post
OK, let me explain this slowly.

We pay money now, and it pays for salaries, servers, software licenses, ISP hookups, etc., now.

To add more hardware, they have to pay for more (or better) servers, probably more software licenses, possibly more salaries, etc.

The Paragon Studio team / NCSoft probably aren't looking to decrease their bottom line. If they did it could even be bad for the longevity of the game (since it would increase the minimum subscription base required for the game to be considered sufficiently profitable to keep alive). That means that they either have to scrap something else, release employees elsewhere (possibly increasing time-to-deliver on some features), or increase our fees.

Asking them to add hardware while doing none of those things is asking for hardware for free.
I don't get what your arguing. Is it the game bugs shouldn't be fixed cause *you* don't think it's cost effective? There is no awful lag in the ITF mission 3 named by players *Lag Valley*?

Why excatly do you think by fixing severe lag in a mission that has been there from start could

Quote:
either have to scrap something else, release employees elsewhere (possibly increasing time-to-deliver on some features), or increase our fees
all by adding some hardware to fix some lag? that is no fault of the players.

Please tell me what excalty your arguing for and why you would think what seems like absurdity.


 

Posted

At this particular time, UberGuy, especially considering Ultra mode and the possible performance ramifications that might come with it...

I would consider it damn near reckless of the dev team NOT to move some priorities around and get overall performance issues dealt with ASAP.

Otherwise, when open beta for Ultra mode hits and performance is even worse off for everyone enabling it, (especially for those of us that just dropped $1250 on parts,) it might be very bad for this game.

At the least, it will be a marketing nightmare. "Introducing Ultra Mode! Be sure not to enable it even if you have Deep Thought as your PC unless you enjoy 10FPS in Grandville."

Now that's a rather doomy statement. I'm hoping for a different outcome. However, in the Army I was taught to hope for the best and expect the worst.

I'm sticking with that for now.


Be well, people of CoH.

 

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Quote:
all by adding some hardware to fix some lag? that is no fault of the players.

Please tell me what excalty your arguing for and why you would think what seems like absurdity.
I think the thought is absurd because dumping more hardware on the backend won't solve anything.


Be well, people of CoH.

 

Posted

Quote:
Originally Posted by Bill Z Bubba View Post
I think the thought is absurd because dumping more hardware on the backend won't solve anything.

I was only going on what UberGuy said and I quote


Quote:
Originally Posted by UberGuy View Post

a) redesigning the core game engine
b) throwing more hardware at it
c) redesigning these missions so you cannot fight as many opponents at the same time.

If more hardware will fix it and is the easiest way then you have my opinion


 

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Quote:
Originally Posted by Liz Bathory View Post
The OP is just in time to ask this question because in 2 months time 70% (guess) of the player base will not notice the lagg in any way!

Because around then they will have upgraded their gfx card to run Ultra Mode. And the main problem of lagg hill is the amound of capes and enemies in the zone. The new gfx cards can handle that much easier.

Doesnt take away that this has to be looked at though.
Not quite. Some of the issue is server-side, and therefore, no amount of fortune you throw at your own PC will help.

I still stick by the simple solution of removing phalanx fighting from NPCs so the calculations are easier on the server. At least this is based on my limited understanding of how that particular map works.


 

Posted

i think the devs are planning to improve performance in the ITF by removing the capes from the romans in i17, BABs even stated somewhere (cant find the post atm), that there is a significant performance drop when more critters or players are using capes (i think he said with 100 critters that have capes theres a 97% decrease in performance)


 

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Quote:
Originally Posted by Necrotech_Master View Post
i think the devs are planning to improve performance in the ITF by removing the capes from the romans in i17, BABs even stated somewhere (cant find the post atm), that there is a significant performance drop when more critters or players are using capes (i think he said with 100 critters that have capes theres a 97% decrease in performance)
I think the numbers were different, but I've noticed the same thing in experiments in AE. Put 300 NPCs with auras and capes in a small area and my decent machine (not a gaming rig) suddenly does a slide-show.

However, not all of the ITF is a framerate issue, and would not be solved by this, though this certainly would be nice to have as well.


 

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Quote:
Originally Posted by Spazztastics View Post
Well I ain't got a monster machine. My rig is; Mac Mini Late 2009, 4 gigs dd3 ram, nvidia 9400M and a 2.53GHz intel core 2 duo but it's more then enough to handle the games I play without any hassle. As I'm also in Os X 10.6 there should be no problem at all with memory needed to run CoX. Especially taking in consider what I said before; that a 25 man raid in WoW with most of the settings maxed out, some on high and medium draw distance doesn't even make my Mac Mini break a sweat (yes it stutters some in Dalaran but that place is so damn zerged).

I love CoX. Would they only adress this issue I would love it even more then I already do. Hopefully GR won't suffer from the same tearinesss
WoW with it's low graphics requirements isn't exactly useful for performance comparisons. It's like saying "When I'm on the freeway with 500 other cars I can keep up with them perfectly fine and even pass many of them. When I get on the race track though everybody is passing me. Obviously this is a flaw in the track surface that needs to be fixed."

WoW isn't a niche game like CoX. It has such a huge audience that it deliberately keeps it's graphics requirements at rock bottom just to keep the masses subscribed. CoX on the other hand continually upgrades it's graphics so that a machine which will work great today will work horribly 4 years from now.

And if you think the WoW graphics are good on high settings then take the time to actually look closely at them next time you play. Note that many of the clothing items are not actually separate pieces attached to the model but rather just a surface drawing on the character base. You can notice it most with the belts. Actually look at them and you can see they are just drawn onto the character's body.

There is nothing wrong with this technique since it does allow the vast majority of people with older computers to keep playing at full settings without needing to upgrade but I personally would rather upgrade my own system and see the graphical improvements. I don't want to be satisfied with Doom I level graphics when I can be playing with Crysis quality.

I'm not saying that the lag in the valley can't be bad. Perhaps the proper solution would be to limit the attempted rendering of capes to a short distance unless in ultra mode. Or to change Cimmeroran costumes to only include capes for lieutenants and bosses. I just had to start this post out with the WoW comparison though because it really is a poor comparison.


Don't count your weasels before they pop dink!

 

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WoW has updated its graphics a few times over the years, always keeping the baseline the same and expanding the higher range for people who have computers that can handle it. Currently, highest settings on WoW can be taxing on some mid-range computers, with better shadows, more draw distance, more detail environment objects, etc. And beginning with their previous expansion(WotLK) and continuing in their next(Cataclysm) they're doing complete overhauls of both their environments and their models.

It will still look cartoony, because that's an intentional design choice on the part of Blizzard.

In some ways Ultra Mode is similar to what WoW has been doing, but in some ways it's different. We're getting new postprocessing effects, much better shadows, and nice-looking reflections on various surfaces like WoW has gotten. But as far as I know, we're not getting upgraded models(just some new ones later on for the new characters/factions in GR), and we're not getting redone environments(again, some new ones later on for GR).

But another similarity between the two is that the minimum requirements stay the same. If you're running these games on a 4 year old PC, turning on the extra settings may not be an option for you. But you can still play the game without them.

And if you look closely at CoH player models, you'd also notice that most of our costume parts are drawn directly onto the body, just like in WoW. (That's anything in the Tight or Tight With Skin category for chest/hips, anything in the Smooth/Bare category of gloves, and a lot of foot options.) Yeah, there's other costume bits that don't just draw on the body, but don't think for a minute that CoH doesn't do it.

Anyway, I do hope all of this work on Ultra Mode comes with some back-end fixes for basic performance, as BillZ said. Even after upgrading to a PC that will run anything I can throw at it at highest settings, I still get FPS drops in certain places in CoH(Grandville, Nerva, parts of Cap, Crey's Folly, for instance).


 

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Quote:
Originally Posted by Lucky666 View Post
Please tell me what excalty your arguing for and why you would think what seems like absurdity.
I'm arguing against blithe insistence that the devs have to fix things because the players demand it, and come here to the forums insisting they fix it right damn now. I'm arguing against the apparent notion that all problems like this are just some switch the devs can turn off and make all better.

There may be no solution to fixing the specific problem we're talking about that's affordable based on current budget and may take so much effort as not be able to fit in their other priorities.

If they had infinite resources to fix long-standing issues while continuing to deploy new features then these sorts of demanding posts would make sense. If the change required to fix the issue was trivial, these sorts of posts would make sense. The former is clearly false and the latter seems extremely unlikely. That means these sorts of demanding posts don't make sense, and that's what I'm arguing about.

It's fine and well to tell the devs we want something fixed. *I* want the lag on that TF fixed. But to say "it's been long enough, fix it now" is pretty silly.


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Posted

Quote:
Originally Posted by Lucky666 View Post
If more hardware will fix it and is the easiest way then you have my opinion
Part of the point of my responses is that "easy" doesn't work that way, even if it could fix the problem. They can't just run out to Best Buy and replace the CoH server farm with systems with faster cores and higher SPECint. Doing that in the real world has costs.


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Posted

Quote:
Originally Posted by Bill Z Bubba View Post
At this particular time, UberGuy, especially considering Ultra mode and the possible performance ramifications that might come with it...

I would consider it damn near reckless of the dev team NOT to move some priorities around and get overall performance issues dealt with ASAP.

Otherwise, when open beta for Ultra mode hits and performance is even worse off for everyone enabling it, (especially for those of us that just dropped $1250 on parts,) it might be very bad for this game.
For anything client side, or that primarily impacts performance client side (like cruddy polygons on terrain/buildings), I agree completely.


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Posted

One of the things that people forget is that the $15 a month subscription fee gives us ONLY access to the game servers whenever they are available for play. While the money collected in game sales and subscription fees does go to operations and expenses, there is never any guarantee that anything will be perfect or even nearly so - as a matter of fact, the TOS (that we agree to every time we play the game) explicitly states that conditions of game play may change at any time without notice.

I'm not arguing that lag and dc's are not aggravating and frustrating, or that the devs should not make an effort to fix issues such as these. But to argue that you pay for hardware upgrades - well, no. You don't. You pay for access to the game servers with the game as it is.

Storm


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Quote:
Originally Posted by UberGuy View Post
I'm arguing against blithe insistence that the devs have to fix things because the players demand it, and come here to the forums insisting they fix it right damn now. I'm arguing against the apparent notion that all problems like this are just some switch the devs can turn off and make all better.

There may be no solution to fixing the specific problem we're talking about that's affordable based on current budget and may take so much effort as not be able to fit in their other priorities.

If they had infinite resources to fix long-standing issues while continuing to deploy new features then these sorts of demanding posts would make sense. If the change required to fix the issue was trivial, these sorts of posts would make sense. The former is clearly false and the latter seems extremely unlikely. That means these sorts of demanding posts don't make sense, and that's what I'm arguing about.

It's fine and well to tell the devs we want something fixed. *I* want the lag on that TF fixed. But to say "it's been long enough, fix it now" is pretty silly.

They don't have to fix things cause we tell them to they have to do it because it is their JOB. Your putting words in peoples mouths cause not 1 person in this thread demanded "it be fixed right damn now" or "its been long enough, fix it now". Please prove me wrong and show me the quote but you can't.

So maybe go back and read some peoples post we all love this game stop getting so defensive like it's your baby.

And if we(us players) don't keep bringing up bugs like these they may never get fixed or the devs think it's acceptable because of people like you and release future content with similar problems.