Sands of Mu not selectable
You can't claim them on TFs or AE missions.
Issue 16 made me feel like this.
Warning: This poster likes to play Devil's Advocate.

OK, so I have reached past the 12 month limit and can now choose Sands of Mu on.... SOME of my toons. About 60% can, without any problem, click on the veteran badge and choose Sands of Mu.
But 40% of my toons can not? It is just greyed out on the Veteran Badge and I can't click it. Is there a level requirement that paragonwiki does not list? An archetype requirement? Some other random facts: * No , the toons that can not choose Sands of Mu have not taken Ghost-Slaying Axe instead * It seems my meele toons (scrapper/tanks/brutes) have no problems taking it * The toons that have problems are often controllers I thought all my toons (and there are many of them) would get Sands of Mu once I got the 12 month badge? Anyone else got this problem? Anyone know how to fix it? |
Don't count your weasels before they pop dink!
I have 14 months of veteran time on my account right now, so yes, I have reached 12 months
OK, so I have reached past the 12 month limit and can now choose Sands of Mu on.... SOME of my toons. About 60% can, without any problem, click on the veteran badge and choose Sands of Mu.
But 40% of my toons can not? It is just greyed out on the Veteran Badge and I can't click it. Is there a level requirement that paragonwiki does not list? An archetype requirement? Some other random facts: * No , the toons that can not choose Sands of Mu have not taken Ghost-Slaying Axe instead * It seems my meele toons (scrapper/tanks/brutes) have no problems taking it * The toons that have problems are often controllers I thought all my toons (and there are many of them) would get Sands of Mu once I got the 12 month badge? Anyone else got this problem? Anyone know how to fix it? |
Be assured we are persuing all avenues to resolve your issue swiftly.

There is also the General Wonkiness that is going on with Vet Rewards in general, although I had always heard that all characters were getting them too early or (in my case this last time) getting them too late. But I have not yet heard of it being hit or miss for the characters in an account.
So I would give claiming them a whirl again, but be standing on the street when you do.
"How do you know you are on the side of good?" a Paragon citizen asked him. "How can we even know what is 'good'?"
"The Most High has spoken, even with His own blood," Melancton replied. "Surely we know."
I have 14 months of veteran time on my account right now, so yes, I have reached 12 months
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The category that counts is further down the page where it lists the award level and when it was (or will be) awarded. If the date shown for your 12 month award is in the past then yes, you have reached it. If it's not, then you haven't earned the award yet and you got it through the bug I mentioned.
Don't count your weasels before they pop dink!
I reached 12 month vet on 08/10/2009 and all my toons were able to take Sand of Mu. I may create a toon with a concept of using the Ghost Slaying Axe, but haven't thought of it yet.
I had no problems taking the Sands of Mu on any of my Controllers.

I reached 12 month vet on 08/10/2009 and all my toons were able to take Sand of Mu. I may create a toon with a concept of using the Ghost Slaying Axe, but haven't thought of it yet.
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I had a dwarf-type character (SD/BA tanker) that chose Ghost Slaying Axe. Every time I used the power, it caused redraw. AND the Ghost Slaying Axe (which uses the Legacy Axe skin) looked nothing like the skin I chose for my Battle Axe (Impervium Axe).
So every time I was in a fight, it looked like I kept switching back and forth between different axes.
Finally, I just deleted and re-rolled, choosing Sands of Mu instead.
"Everybody wants to change the world, but nobody wants to change themselves." -Tolstoy
I have an AR blaster that uses the ax for close encounters of the spirit kind.
Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components
Tempus unum hominem manet
I had a dwarf-type character (SD/BA tanker) that chose Ghost Slaying Axe. Every time I used the power, it caused redraw. AND the Ghost Slaying Axe (which uses the Legacy Axe skin) looked nothing like the skin I chose for my Battle Axe (Impervium Axe). |
Secondly, the Ghost Slaying Axe should never be considered a part of your normal attack chain. It should be used in the special circumstances for which it is intended, fighting ghosts.
I would have kept the character and used the Ghost Slaying Axe less often. But that could just be me.

I often have the vet reward being buggy; where i choose it, receive it quietly, and the reward dialog doesnt go away until I pick 'nothing'.
Check that its hasnt been awarded and listed in the powers.
~~
I find sands/axe to be incredilby useful parts of the attack chain, espically for my lower level ATs.
I don't suffer from altitis, I enjoy every minute of it.
Thank you Devs & Community people for a great game.
So sad to be ending ):
Not necessarily. On my account right now I have 70 months of Veteran Rewards Time and nobody is going to be seeing the 69 month award for around half a year.. That's because I buy a year at a time. The category Veteran Rewards Time counts all the time you have played, plus the time you've paid for but not yet played.
The category that counts is further down the page where it lists the award level and when it was (or will be) awarded. If the date shown for your 12 month award is in the past then yes, you have reached it. If it's not, then you haven't earned the award yet and you got it through the bug I mentioned. |
Not necessarily. On my account right now I have 70 months of Veteran Rewards Time and nobody is going to be seeing the 69 month award for around half a year.. That's because I buy a year at a time. The category Veteran Rewards Time counts all the time you have played, plus the time you've paid for but not yet played.
The category that counts is further down the page where it lists the award level and when it was (or will be) awarded. If the date shown for your 12 month award is in the past then yes, you have reached it. If it's not, then you haven't earned the award yet and you got it through the bug I mentioned. |

Virtue Server
Avatar art by Daggerpoint
Firstly, the Ghost Slaying Axe does not use the Legacy Battle-Axe skin. It has a unique skin of its own.
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Firstly

Secondly, the Ghost Slaying Axe should never be considered a part of your normal attack chain. It should be used in the special circumstances for which it is intended, fighting ghosts. |

My point to the person I was replying to, is that I had a Battle Axe using toon, yet I still felt Sands of Mu was more useful to him than Ghost Slaying Axe. I've never played a Dark Melee character (or one using any other Dark-based attacks), but I think they are the only ones who would ever get more utility out of GSA than SoM, and then only if they were fighting something that had defenses against Dark Attacks.
"Everybody wants to change the world, but nobody wants to change themselves." -Tolstoy
About the Ghost-Slaying Axe, I read recently in a guide that redraw is a myth and that the redraw time is actually included in all animations (which is why there is often a very small delay to attacks). Anyone that can confirm this?
Think it was in a trick arrow guide that stated that nothing was gained by going Trick Arrow/Archery as redraw did not cost any additional time.
Can't find it right now
I had this exact same problem about 2 weeks ago. The only way to get out of the selection window was to opt out of the reward entirely.
I contacted support, and support said that Sands of Mu had been claimed on the character in question.
I logged in and checked, and there it was.
I don't know if relogging fixed it, or if this was just PEBKAC all the way, but try relogging on the toon and see if that helps.
OK, so I have reached past the 12 month limit and can now choose Sands of Mu on.... SOME of my toons. About 60% can, without any problem, click on the veteran badge and choose Sands of Mu.
But 40% of my toons can not? It is just greyed out on the Veteran Badge and I can't click it. Is there a level requirement that paragonwiki does not list? An archetype requirement?
Some other random facts:
* No , the toons that can not choose Sands of Mu have not taken Ghost-Slaying Axe instead
* It seems my meele toons (scrapper/tanks/brutes) have no problems taking it
* The toons that have problems are often controllers
I thought all my toons (and there are many of them) would get Sands of Mu once I got the 12 month badge?
Anyone else got this problem? Anyone know how to fix it?