nVidia GeForce 9600 GT game crash


Armsman

 

Posted

Back at the beginning of Mar09 i have been noticing that i have been crashing 5mins into the game. I have owned my nvidia geforce 9600 GT card for over a year and never had a problem with it til then. I diont see any driver updates or game patches that coincide with when the game started crashing. I have gone to 3 different computer stores and they told me my graphics card is working fine. I have no problem with any other of my computer games so i know im not overheating or anything like that. Anyone have any suggestions, sources or links to help me get back to the game?


 

Posted

Need more info on your system specs (particularly the Wattage of your PSU) - a CoHHelper log might also be helpful.

And also sorry, but the old, "It works in every other game..." declaraction means nothing as CoH really pushes video cards harder than nearly any other MMO or modern FPS game on teh market. I tend to think the card is drawing more power than the PSU is reliably rated for when you start using CoH.


 

Posted

yeah we need a hijack this and a cohhelper log.

Right away im thinking...
1) some new piece of software or something malicious

2) heat! get some compressed air, it might be your CPU gettin warm (i've had this happen before, and CoH heats up my cpu more than crysis, think about it )

3) Tell the updater to verify all files. Remember, just because you run the updater doesn't mean its verifying the files its running. It will only do that unless you crash out! Or, you tell it to.

4) Scandisk/Defrag. Lost cluster over a Certian CoH file mebe?

5) ram chip gone trumps, CoH uses a lot of ram but im sure your other games would of noticed this too

I could go on and on, but you say nothing else is giving you the trouble. My wife has had that card for about a year now, no worries so far. Show us some logs. the people here should be able to help you


Combat Kangaroos, Justice Server. First 50's
Jirra Roo Plant/Storm/Stone/Musculature Controller
Combat Kangaroo Rifle/Energy/Mace/Spiritual Blaster
Kung Fu Kangaroo Martial Arts/Reflexes/Body/Spiritual Scrapper
Tribal Arc Shield/Elec/Mu/Spiritual Tanker

 

Posted

I've got the same card, and I've been running into constant crashes as well. Mine seems to be a driver crash; every time, I get an error message saying that the driver has recovered. Updating the driver through Nvidia doesn't seem to help, as I still get the crashes.

Do I need to find a different driver? How would I go about doing that?


We'll always have Paragon.

 

Posted

I'd recommend starting with Zloth's ++ Common Solutions & Posting Guidelines ++ thread that is stickied in this forum.

Secondly, post a log from running CoH Helper as it will give information about your system and the CoH installation and settings.

Thirdly, post a log from running HijackThis. This will show what else is going on on your computer while you are playing CoH.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Here is what CoH Helper had to say:

---System information gathered by CoH Helper version 0.1.1.7---

DxDiag gathered at June 18, 2009 19:56 (-04:00)
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP35-DS3L
BIOS: Award Modular BIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz (2 CPUs)
Memory: 3070MB
.Net Memory Report: 2511MB out of 3070MB available
Page File: 4548MB (362MB currently in use)
C Drive: (Maxtor 6Y160P0) 10732MB out of 40076MB (26%) free
D Drive: (Maxtor 6Y160P0) 4443MB out of 112549MB (3%) free
E Drive: (WDC WD400BB-00DEA0) 16305MB out of 38154MB (42%) free
Windows directory location: C:\WINDOWS
DirectX: DirectX 9.0c (4.09.0000.0904)
DirectX Diag version: 5.03.2600.5512 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.
Input Notes: No problems found.

Monitor: Default Monitor
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 9600 GT
Manufacturer / Chip: NVIDIA / GeForce 9600 GT
Video Memory: 512.0 MB
Driver Version: 6.14.0011.8585
Driver Date: 4/30/2009 10:02:00 PM
Driver Language: English

Sound Device Description: Realtek HD Audio output
Driver File: RtkHDAud.sys
Driver Version: 5.10.0000.5567
Driver Date: 2/14/2008 5:04:06 AM


WMI Information
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: (empty)
Motherboard Product: EP35-DS3L
Motherboard Version: x.x
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Award Modular BIOS v6.00PG
BIOS Version: GBT - 42302e31
BIOS Release: 20080402000000.000000+000

Registry Information for Current User
Resolution: 1024x768
3D Resolution: 1024x768 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes

Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No

Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High

World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.021
Music Sound Volume: 0.021

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 204484 bytes/second
Current Game Version: 18.20090422.5T
Installation Directory: E:\City of Heroes

Mod files in the Data directory
No modifications found

Here is what HijackThis says:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:58:59 PM, on 6/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\uTorrent\utorrent.exe
C:\Program Files\NETGEAR WG311v2 Adapter\wlancfg5.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Teamspeak2_RC2\TeamSpeak.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\CohHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local;<local>
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] "C:\WINDOWS\RTHDCPL.EXE"
O4 - HKLM\..\Run: [Alcmtr] "C:\WINDOWS\ALCMTR.EXE"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /install
O4 - HKLM\..\Run: [NvMediaCenter] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\utorrent.exe"
O4 - Global Startup: NETGEAR WG311v2 Smart Configuration.lnk = C:\Program Files\NETGEAR WG311v2 Adapter\wlancfg5.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsu...b?1214118580093
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1147373030140
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: c:\progra~1\google\google~2\goec62~1.dll,vyilfw.dl l
O20 - Winlogon Notify: yayWmmli - yayWmmli.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

--
End of file - 6111 bytes

Hopefully this helps out. Any other advice would be greatly appreciated!


 

Posted

Turn off all the un-needed junk running in the background like the Google Updater, Google Desktop, Ipod stuff (including Bonjour and mDNS), Punkbuster, TeamSpeak, uTorrent, etc.

Your C drive is getting very low on space. Windows will have occaisional problems with that little free space, especially with the Swap File. Move what you can to a different drive to free up a little space on the C drive so that you can be sure it isn't an issue with the Swap File usage or anything along those lines.

Are you connecting to a router using wireless to run the game? If so, try running an ethernet cable from your computer to the router to make sure it isn't some type of wireless interference or other wireless issues causing the problems.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Not sure if this makes a difference, but CoH is on my e:drive and teamspeak is on my d:drive. i turned off the recommened things like the ipod and punkbuster. is there any kind of log that would tell what happens when the game crashes?


 

Posted

This has nothing to do with scandisk or defrag or running processes and everything to do with the new Nvuidia drivers.


 

Posted

<QR>
I have a GeForce 9600GT, and the 185.85 drivers too... and I don't have any issues.

Just sayin..


 

Posted

[ QUOTE ]
<QR>
I have a GeForce 9600GT, and the 185.85 drivers... and I don't have any issues.

[/ QUOTE ]

Since you don't have the new drivers, it obviously won't apply to you.


 

Posted

To make it clear: 185.85 is not a new driver. That's the old one.


 

Posted

[ QUOTE ]
To make it clear: 185.85 is not a new driver. That's the old one.

[/ QUOTE ] It's the same version Nite_Prowla has:
[ QUOTE ]
Driver Version: 6.14.0011.8585

[/ QUOTE ]


 

Posted

[ QUOTE ]
[ QUOTE ]
To make it clear: 185.85 is not a new driver. That's the old one.

[/ QUOTE ] It's the same version Nite_Prowla has:
[ QUOTE ]
Driver Version: 6.14.0011.8585

[/ QUOTE ]

[/ QUOTE ]

Holy cow I posted my initial post in the wrong thread. I'm a fool for having so many windows open. Err OP... don;t update to the new drivers.. you won;t even get the 5 minutes!

Lol.


 

Posted

<QR>

I just installed 186.18 just to check.. and logged back in...

The game loaded just fine and I'm jumping around and using powers without any issues.


 

Posted

I was having similar problems on my previous PC running Windows XP. After that got stolen, I acquired a laptop with better specs and a better Nvidia card with Windows Vista and was having the same problem. In one of the threads around here, someone suggested that the ndisplay-driver-recovered crashes were a timing issue and to try underclocking the video card a tiny amount. So I downloaded whatever extra kibble it is from nvidia that enables those advanced settings in the Nvidia control panel and underclocked just a smidge and haven't had any crashes since.


Goodbye may seem forever
Farewell is like the end
But in my heart's the memory
And there you'll always be
-- The Fox and the Hound

 

Posted

Glad someone is actually testing the 186.18 drivers and reporting on whether they work.

Out of curiosity Mateo, what OS version are you running that on?


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

[ QUOTE ]
Glad someone is actually testing the 186.18 drivers and reporting on whether they work.

Out of curiosity Mateo, what OS version are you running that on?

[/ QUOTE ] Sorry.. I should have clarified..

I'm using XP, just like the OP in this thread.

Strangely enough, I'm also using almsot the same exact motherboard too. haha
My processor is quad though.


 

Posted

[ QUOTE ]
I was having similar problems on my previous PC running Windows XP. After that got stolen, I acquired a laptop with better specs and a better Nvidia card with Windows Vista and was having the same problem. In one of the threads around here, someone suggested that the ndisplay-driver-recovered crashes were a timing issue and to try underclocking the video card a tiny amount. So I downloaded whatever extra kibble it is from nvidia that enables those advanced settings in the Nvidia control panel and underclocked just a smidge and haven't had any crashes since.

[/ QUOTE ]

That sounds like it's probably my problem. Do you remember exactly what you did, or where I could find out how to do the same?


We'll always have Paragon.

 

Posted

Now that u mention it, my buddy (who is the computer guy that put my computer together, but now lives 2500mi away) did overclock my computer. I gotta go back to the shop anyways, i guess i should have them take it down a little, right?


 

Posted

I had a lot of problems when I started playing again a little over a month ago. Upgraded to 185.85 and I'm running flawlessly now. Haven't crashed since.

Oh, and I also have a 9600GT.


Currently on Virtue:
Jinrazuo - Crab Spider

RWZ All-Pylon Solo Run

 

Posted

So i installed Riva Tuner and started tweaking my overclocking. Well my graphics card was not overclocked and it seems to be working fine. Maybe my OS system is overclocked?

I tried playing Command & Conquer 3 several times and now even that game is crashing my system to! im thinking the problem could be my driver, i have uninstalled/re-installed it, took off the nVidia firewall, got the latest patch (185.85). But still crash!!

What can i do to test the difference between a bad driver and a bad graphics card?