Lost of connection since the anniversary event


Cyyan

 

Posted

I keep losing connection and unable to keep a steady connection ever since the anniversary event started. Its getting ridiculous at this point. I constantly losing connection and at times while im trying to load in a toon. One sec ill be fighting, next sec i click a power and nothing. Then for the next 3-5 mins untill game boots me i can move around all i want but i cant get powers or anything to activate.

I have tried /sync and reloadgfx but it does no good at all. any help is most appreciated. Also, im sure its not my internet connection on my end cause ill be on vent with no interruption or lag while the issues are happening


 

Posted

[ QUOTE ]
Also, im sure its not my internet connection on my end cause ill be on vent with no interruption or lag while the issues are happening

[/ QUOTE ]
It could still be the connection, just not at your end of it. Try viewing the netgraph while this happens (i.e. start netgraph before it happens and see how it looks during the event).
Type /netgraph 1 to turn it on and /netgraph 0 to turn it off.

Edit: To be perfectly clear - type that in the chat window. This is a command inside CoH, not Windows.


Paragon City Search And Rescue
The Mentor Project

 

Posted

ok, tyvm ill try this.


 

Posted

anything in particular i should be looking at?


 

Posted

I'm getting problems similar to the OP: other PCs and NPCs move all around me, but the game stops taking input for Power activations and movement, leaving critters free to pound me into the ground. Chat commands, such as /loc, work normally in this period.

/netgraph 1 switches from trimmed green grass to a yellow wall in those periods. Sometimes, I get green grass with intermittent yellow spikes, too, but those don't seem to correspond with any perceptible lag.


Quote:
Newton: I observed Mercury's perihelion moving 43 arc-seconds per century more than it should. Is this WAI?
--Einstein

 

Posted

its driving me nuts. i dont get it


 

Posted

I have been having lost connection to mapserver issues for since yesterday as well. Sometimes I can be on for 30 minutes and then lost connection sometimes just 15 minutes. Once they start, I get them every 5 minutes until I get pissed and just shut the damn thing down.

Have had zero issues for the past 3 weeks before now.


 

Posted

I'm also having problems. I can't stay on the game more than 20 minutes or so without getting mapserved a few times, then booted. Then it takes a few minutes for me to be able to get back on. And while that's happening, I can't get to the website either.


The Cape Radio: You're not super until you put on the Cape!
DJ Enigma's Puzzle Factory: Co* Parody Commercials

 

Posted

Going to chime in on this one.

Doesn't matter what server it is, in fact, I can test it by opening up a web browser. During the times where I lose connection to CoX, I also cannot access the cityofheroes.com website. I can access pretty much everything else, but it looks like the CoX family of servers is intermittently getting rerouted to Mars.


 

Posted

though it doesnt help any of us. At least we arnt alone in out issue. theres others. still dont fix but still


 

Posted

[ QUOTE ]
Going to chime in on this one.

Doesn't matter what server it is, in fact, I can test it by opening up a web browser. During the times where I lose connection to CoX, I also cannot access the cityofheroes.com website. I can access pretty much everything else, but it looks like the CoX family of servers is intermittently getting rerouted to Mars.

[/ QUOTE ]

This. My wife and I both mapserve/dc simultaneously, and I can't access the City of Heroes website while it's down. I've accessed other websites, and even tried to run another NCsoft game and had no problems whatsoever (ran the two simultaneously - CoH was mapserved while the other was fine.) I've used the /netgraph 1 command and kept it up while playing. According to the graph the server traffic is fine - more than fine in fact, it's minimal - and then BLAMMO - mapserve. When/if the game responds again I see a sudden spike into the red for the time I was mapserved.

The crash log gives an error message that the server forcibly disconnected me. I didn't think until way late last night to start taking screenies of the netgraph when it happened, so I've only got three. When I get a few more I'll be sending them - along with the crash log - to support. Don't know if it'll help, but can't hurt to try.


The Scrappers' Guide to Dark Melee | Kheldian Binds and Strategies

 

Posted

Okay, this appears to still be happening, though it's not as bad.

Last night (early this morning), it'd happen at the top and bottom of every hour. The spotty connection would last for 5-10 minutes, and I'd usually get disconnected and denied access to the game and website during that time.

Now it's happening at a quarter and three quarters past the hour (so this is probably a 27-29 minute process, whatever it is). I'm getting mapserved, but I'm not actually getting knocked off the game. Yet.


The Cape Radio: You're not super until you put on the Cape!
DJ Enigma's Puzzle Factory: Co* Parody Commercials

 

Posted

...Aaand it's starting to boot me again.

This issue pretty much renders the game unplayable, so I guess I'll go find something else to do until it's resolved.


The Cape Radio: You're not super until you put on the Cape!
DJ Enigma's Puzzle Factory: Co* Parody Commercials

 

Posted

Bump.
I've been having the same problem, for about 3 or 4 days now. Also, my CoH updater is going very slow(5-10 minutes) to connect, then it takes another minute or so to verify files. This only happens after the game crashes.
Any assistance would be appreciated.


 

Posted

[ QUOTE ]
Doesn't matter what server it is, in fact, I can test it by opening up a web browser. During the times where I lose connection to CoX, I also cannot access the cityofheroes.com website. I can access pretty much everything else, but it looks like the CoX family of servers is intermittently getting rerouted to Mars.

[/ QUOTE ]
Interesting. Have you checked if it's servers on both coasts? This list on Paragonwiki.com shows which servers are on each coast.


Paragon City Search And Rescue
The Mentor Project

 

Posted

I'm also getting Lost Connection to Mapserver constantly. There are times I can play for hours, then I might get 5 disco's in a row.

Also about 90% of the time when I get disco'd I get a Can't connectg to DBserver error when trying to log back in.

I went by my ISP and got a new modem, bought a new router even had my ISP come check out my lines and everything looks good according to them.


Please fix this I'm already going bald, and this is just speeding up the precess


 

Posted

Have not really lost connection but when I do dc, due to lord knows what ( I could be doing absolutely nothing at all these days ), my City of Heroes Updater no longer loads right back up. It sits awaiting to connect. I thought maybe heavy traffic was the cause. But today it did the same thing. I had to wait about a minute for it to get the NEXT button to load it up.


 

Posted

I have found using a program called Visual Traceroute it provides a graphical traceroute and ping test from this server to any other network device you choose, useful for pinpointing network connectivity problems and identifying IP address locations.

This has shown me that at the servers location it is the router on the servers end that is timing out. This was handy info that I was able to send off to support.


 

Posted

<qr>

I'm getting this too, since the event. At first I put it down to massive lag hammering the log in... but when I do connect (sometimes I have to quit and retry a few times) all the servers are green.

As above, when it dies, I can't access the forums or official website either. Anywhere else, fine (cyle through my 15 webcomics to test).


Weight training: Because you'll never hear someone lament "If only I were weaker, I could have saved them."

 

Posted

How about Lost Connection to Mapserver to start off... and then can't re-log onto the character that I LCMS with because "so and so, is STILL logging out"... 15mins later. Anyone seen THAT before?


Travel Suppression is this game's worst feature, well that and MetaHumans riding mass transit like tourists at DisneyLand.

 

Posted

ya i have also gotten that error message a few times in the last few days. few annoying when it happens. i gen wont be able to log that toon back in for 5-10mins afterwords.


 

Posted

Wow! That's super. Great job. Now if someone could figure out my nvlddmkm failure issues, I'd be sittin' pretty as a plumb.


 

Posted

I'm glad to see that I am not the only one with this. The worst part is the wait while whatever it is resets itself.


Tech Support Rule #1 - They will lie to you. Usually intentionally.