Discussion: Dbl XP Weekend and Server Performance
By
Agent_X,
Posted on: 2008-02-06 19:48 in News, Events and Announcement Discussion
I'm missing double expzzzzzzzzzzz!!!!
Stupid job. Is it three yet??
Main servers: Victory and Justice. Main account: @Justice29 Secondary account: @Clever One
This is the way i'm looking at it, as well, i think, as a good way to look at life.
You can always be upset about thing that COULD happen, but why not wait until they do, and then be upset, its not like getting upset now is going to cause it not to happen, or even make you less upset when it does. 
but by no means does this mean that if it does happen i won't be supremely PO'd
Thank you Lighthouse.
that is good to hear but doesn't wxplain why someone I know got a double xp weekend that has left, but i who am still here did not get one. No problem.
Unfortunately though I also see Freedom is already red and its only 6:50pm et.. this does not bode well for later
Agent_X...not upset just getting in the right frame of mind for what i fully expect to happen. If it doesn't happen then i'll be thrilled. If it does happen then I'll just move on to somethiing else.
We've been monitoring the performance of all servers throughout the day and early evening, and based upon recent data from Freedom, we're going to throttle down the maximum number of players that will be able to access the Freedom and Virtue servers for the remainder of the weekend.
Players will not get kicked off the server while we make this adjustment. However, if you log off, you may not be able to log back into the server (i.e. it will appear grayed out on the Server Selection screen).
Just remember folks, that if they allowed you to log into overloaded servers, it wouldn't be playable anyway. You would be lagging, rubberbanding, mapserving, and disconnecting every 5 seconds. In instanced missions. While soloing. And then the server will explode and suffer hardware meltdown and you won't be able to log in for a week because they'll have to replace the entire server farm.
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We've been monitoring the performance of all servers throughout the day and early evening, and based upon recent data from Freedom, we're going to throttle down the maximum number of players that will be able to access the Freedom and Virtue servers for the remainder of the weekend.
Players will not get kicked off the server while we make this adjustment. However, if you log off, you may not be able to log back into the server (i.e. it will appear grayed out on the Server Selection screen).
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Just out of curiosity, can you tell us what that maximum number is?
...I forgot what experience means.
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We've been monitoring the performance of all servers throughout the day and early evening, and based upon recent data from Freedom, we're going to throttle down the maximum number of players that will be able to access the Freedom and Virtue servers for the remainder of the weekend.
Players will not get kicked off the server while we make this adjustment. However, if you log off, you may not be able to log back into the server (i.e. it will appear grayed out on the Server Selection screen).
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Just out of curiosity, can you tell us what that maximum number is?
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Sorry, but we do not make specific numbers publicly available outside of shareholder's information.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
if this is how the weekend is gonna go, I want 3 days added to my account. Otherwise I will cancel on Monday. There is no reason to lock paying customers. It's not our fault you supposedly upgraded servers. It seems your upgrade was someone coding in a player cap.
Leader of Wing Protectors of the Light, a top 15 SG on Freedom
Visit our website http://wings.elitegamers.us for great builds on Heros and villains. Or for more info on us and how to join!
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if this is how the weekend is gonna go, I want 3 days added to my account. Otherwise I will cancel on Monday. There is no reason to lock paying customers. It's not our fault you supposedly upgraded servers. It seems your upgrade was someone coding in a player cap.
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So long. If you find that the game does not bring you enough pleasure to overcome the inconvenience of one weekend where your most preferred server is unavailable at times of most heavy load, then you absolutely should cancel.
Its not one weekend. It's everytime they do something special freedom bogs down from lag. I have played almost a year, just 2 weeks shy. The only way for me to fix this problem is pay them more money to move my characters. Then who says that will fix it? Whos says the server I goto will not get "full." Then I pay MORE money to move again. NO!
Even Wow allows you to move from over populated servers for free!
Leader of Wing Protectors of the Light, a top 15 SG on Freedom
Visit our website http://wings.elitegamers.us for great builds on Heros and villains. Or for more info on us and how to join!
You'd rather play on a server with unbearable lag?
To each their own, I guess.
Story Arcs I created:
Every Rose: (#17702) Villainous vs Legacy Chain. Forget Arachnos, join the CoT!
Cosplay Madness!: (#3643) Neutral vs Custom Foes. Heroes at a pop culture convention!
Kiss Hello Goodbye: (#156389) Heroic vs Custom Foes. Film Noir/Hardboiled detective adventure!
Granted I think server moves should either be free during events like this, or each character gets something like two server transfer "tokens" so they can switch if need be. However, If you Signed up a year ago, the freedom and virtue were still very populated, so you could have figured out pretty quickly. I realized in two days that I had accidently chose one of the most popular, Virtue, as my home. You made the choice, you live with the consequences. Besides, with the curve coming up it won't really matter anyways.
<QR>
I can understand frustration, but really it's just one weekend.
I think I wouldn't mind transferring my toons to another server. However, I can't transfer my SG base and all its yummy teleporters. 
So, I'm stuck on Virtue and will hope that if I attempt to log on, I'll be able to.
Satan trembles when he sees...
the weakest saint on his knees.
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<QR>
I can understand frustration, but really it's just one weekend.
I think I wouldn't mind transferring my toons to another server. However, I can't transfer my SG base and all its yummy teleporters.
So, I'm stuck on Virtue and will hope that if I attempt to log on, I'll be able to.
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Just to be clear, Virtue has not hit the population cap so far. Given that we are tapering off after "peak" hours, it's not likely to until peak times tomorrow night.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.
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Its not one weekend. It's everytime they do something special freedom bogs down from lag. I have played almost a year, just 2 weeks shy. The only way for me to fix this problem is pay them more money to move my characters. Then who says that will fix it? Whos says the server I goto will not get "full." Then I pay MORE money to move again. NO!
Even Wow allows you to move from over populated servers for free!
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Hyperbole much? NCNC spends a pretty penny to upgrade hardware so that the lag you complain so bitterly about does not occur, and by all accounts -- and from my own experience -- play on Freedom and Virtue is nearly normal. That normal play is happening with a reported record high concurrent number, by the way. So when performance starts to degrade, they lock the cap down to ensure quality, and you still complain. Damned if they do; damed if they don't.
So you are two weeks shy of a year, which means you have experienced three, four server-dragging events -- and only other double XP events come anywhere close to what we are seeing tonight. By any other standard you are receiving pretty darn good service, and easily as good or better service than other MMOs, including WoW. WoW allows those free transfers only when a server's population is so heavy that both queues are constant and long and when even with queues many of the heavy pop server's "choke points" are nearly unplayable. Queues all the time < "queues" (server caps) once in the history of the game and so far only during a peak time and which were quickly lifted.
What tonight really tells us is that event weekends (like Valentines, Halloween and the like) and Issue launches are going to be flawless. After all, no other event draws people to the game like double XP weekend.
I still think threatening to leave the game should earn you a 2 day ban ^_^.
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We've been monitoring the performance of all servers throughout the day and early evening, and based upon recent data from Freedom, we're going to throttle down the maximum number of players that will be able to access the Freedom and Virtue servers for the remainder of the weekend.
Players will not get kicked off the server while we make this adjustment. However, if you log off, you may not be able to log back into the server (i.e. it will appear grayed out on the Server Selection screen).
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Just out of curiosity, can you tell us what that maximum number is?
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Sorry, but we do not make specific numbers publicly available outside of shareholder's information.
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Could you pass a request up the totem pole that a general number - "Around ___, give or take a few [hundred or thousand or whatever]" - be given on these forums? Granted, I know that won't happen for weeks or months regardless, but it'd be nice to know for the next "OMG all the servers are full" event. ^_^
Knowing it's "around 5K", or "Around 10K", or maybe "between 10 and 15 thousand" ... would be nice. Not neccessary by any means, but ... nice. Call it a QoL thing, if you like. ^_^
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I will cancel on Monday.
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Can we have your stuff?
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I will cancel on Monday.
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Can we have your stuff?
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On the other hand, i understand his frustration. If your plan was to use the double xp weekend to advance a specific char but unfortunately you are not allowed to do so because the server wont let you join then yes, it sucks.
Lets face it. Some players will probably get shafted and see their "rare" double xp weekend completely wasted. But that is how things are. People get screwed all the time in the real world. What can you do? Got to accept the fact that either you are lucky and you log on the server or you cant log on and you are a loser. It really is that simple.
I may disagree with what you say, but I will defend to the death your right to say it.
Voltaire
I feel the pain of everyone who wasn't allowed into Freedom because of the server cap. I noticed performance issues in Freedom back in Aug 06 and begun to play on Liberty. Once server transfers were enabled, I moved character over and deleted the rest (lvl less than 10).
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Knowing it's "around 5K", or "Around 10K", or maybe "between 10 and 15 thousand" ... would be nice. Not neccessary by any means, but ... nice. Call it a QoL thing, if you like. ^_^
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Flawed though it is using /search Triumph hit around 1000 unhidden Heroside. (interestingly enough there was a notable skew in my SG for villanside yesterday)
Perhaps someone could post the comparable Figures for Freedom in Peak time ?
@Catwhoorg "Rule of Three - Finale" Arc# 1984
@Mr Falkland Islands"A Nation Goes Rogue" Arc# 2369 "Toasters and Pop Tarts" Arc#116617
The thread list for Freedom Server's forum section is rather interesting to read right about now.
My response to the ones complaining? stop encouraging the PL'ers and the farmers, because the ones doing it for money are clogging up your server, using high-speed internet pipes from overseas to log in people ten, twenty, maybe even a hundred at a time.
"City of Heroes. April 27, 2004 - August 31, 2012. Obliterated not with a weapon of mass destruction, not by an all-powerful supervillain... but by a cold-hearted and cowardly corporate suck-up."
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We've been monitoring the performance of all servers throughout the day and early evening, and based upon recent data from Freedom, we're going to throttle down the maximum number of players that will be able to access the Freedom and Virtue servers for the remainder of the weekend.
Players will not get kicked off the server while we make this adjustment. However, if you log off, you may not be able to log back into the server (i.e. it will appear grayed out on the Server Selection screen).
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Just out of curiosity, can you tell us what that maximum number is?
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Sorry, but we do not make specific numbers publicly available outside of shareholder's information.
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Wait, so all I have to do is buy stock in ncsoft to get this information?
How many shares? 1000? 2000?
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The thread list for Freedom Server's forum section is rather interesting to read right about now.
My response to the ones complaining? stop encouraging the PL'ers and the farmers, because the ones doing it for money are clogging up your server, using high-speed internet pipes from overseas to log in people ten, twenty, maybe even a hundred at a time.
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which makes my idea of kicking everyone off at regular intervals all the more attractive
Just to be clear, we did not do a re-activation promotion with this Double XP weekend.
Lighthouse
Community Relations Manager
If you have a specific in game, account, tech or billing problem please contact our Customer Support team via The Knowledge Base "Ask A Question" page.