Tex

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  1. What video card and driver version are you running with?
  2. Quote:
    Originally Posted by King_Amenhotep View Post
    She doesn't have a graphics card like I do like an Nvidia or ATI and when the game crashes she sees this----> ig4dev32.dll
    ig4dev32.dll is Intel's graphics driver. I would suggest trying to update her graphics driver.

    http://boards.cityofheroes.com/showthread.php?t=219502
  3. Tex

    Unable to play

    Quote:
    Originally Posted by Tellahane View Post
    Intel quad core 2.83ghz 12mb cache processor
    2x nvidia 8800gts sli card setup on p5n-d motherboard
    4gb ddr2 800mhz ram

    I get the following errors on startup after patcher has finished and i launch game:

    Your card or driver doesn't support ARB_multitexture
    Your card or driver doesn't support ARB_texture_compression

    ---------------------------
    City of Heroes Prompt
    ---------------------------


    Detected video card or driver is currently unsupported NVIDIA GeForce 8800 GTS 512.

    The game may run poorly or not at all with you current configuration.

    Current system requirements are NVidia GeForce 2 or better, ATI Radeon 8500 or better,

    or an Intel GMA 900 or better.

    (If your card does meet the minimum requirements, you might not have the latest drivers.

    Go to www.nvidia.com, www.ati.com, or www.intel.com to update your driver. In some cases,

    such as laptops, you may need to get the latest drivers from your computer manufacturer.)

    Do you want to continue?
    ---------------------------
    Yes No
    ---------------------------



    I have the latest nvidia drivers: 197.45 and thats what nvidia recommends for my setup. Shortly after those pop up a black small coh window appears and either hangs with a crash report or just hangs in general.
    This means that the OpenGL drivers are not installed properly or the machine is running in a weird state. Are you running Windows in Safe Mode or trying to play the game over Remote Desktop?
  4. The safe-mode check-box is pretty bare bones. My guess is that it is a driver issue. But, I see that ATI Mobility Radeon 9000 drivers are hard to find. You may want to try the -useTexEnvCombine as described here:

    http://boards.cityofheroes.com/showp...73&postcount=6
  5. Quote:
    Originally Posted by Back_Blast View Post
    Including that would be good though I'd be curious to know what that switch actually does before I were to use it if I had the need. I personally don't know but a little explanation would be good just so folks know what they're getting.
    The -useTexEnvCombine forces the game to use a different code path for rendering which is there to support very low end graphics chips/cards which do not support vertex and pixel/fragment shaders.

    You should only use it if you can't get into the game (game crashes at startup) and your drivers are already up-to-date and you are using an Intel integrated graphics chip.
  6. Quote:
    Originally Posted by Hydrogen_NA View Post
    I upgraded it hoping it'd play CoH for the heck of it and, to my surprise, it played it pretty well during I16. Just trying to figure out now why it's broke.
    I17 includes a reworking/updating/tweaking of the graphics engine. Did you try my suggestions above to disable any overrides in the ATI Catalyst Control Center?
  7. One more item you might like to add to your wonderful guide is to not override the Anti-Aliasing in the NVIDIA control panel or ATI Catalyst Control Center. Maybe mention this in the "Known Issues" section?
  8. Quote:
    Originally Posted by Hydrogen_NA View Post
    Howdy folks,
    Even though I kept the Direct3D and OpenGL settings in the ATI driver set on high performance as well as the graphics set to Performance and advanced graphics set to 'Disabled' in game, it actually ran surprisingly well.
    Change the settings in the ATI Catalyst Control Center to allow the game to control the Anti Aliasing. There may be other settings which should be set to "Let the application decide".
  9. Quote:
    Originally Posted by xpaladin View Post
    When i open up COH and i log in with my account and password, when i try to create a character my screen is all black and i can't see my character's body. Also when i enter paragon city, all my screen is black and i can't see what im doing, i can just see the map and the objective.

    Can someone tell me what can i do?
    Thanks alot.
    xpaladin, did you see my post above?
  10. Make sure your video card drivers are up-to-date for starters. If that doesn't help, let us know what kind of video card you are using and the driver version.

    See here for driver updating information:

    http://boards.cityofheroes.com/showthread.php?t=219502
  11. Also make sure you are using recent drivers (preferably the latest version, but at least from sometime this year). There have been numerous problems/crashes which have been tracked back to old drivers. Newer drivers may also improve performance.

    (And, Gig'em Aggies!)
  12. Wonderful information Back_Blast!

    Also, the -useTexEnvCombine information here would be useful:

    http://boards.cityofheroes.com/showthread.php?t=220618

    Note that this is mainly for people with integrated Intel video and unable to get into the game after making sure their drivers are up-to-date. This is not for people who are able to get in the game already.

    Also, a mention of safe mode might be handy:

    "When clicking on I agree from the second launcher window, there's a little box that says Safe Mode."
  13. If "Ambient Occlusion: Off", then the rest of the values associated with Ambient Occlusion (Strength, Blur, Resolution) are ignored and Ambient Occlusion is really turned off.
  14. What video card and drivers are you using? You may need to update your video card drivers.

    http://boards.cityofheroes.com/showthread.php?t=219502
  15. I would recommend not using the NVIDIA control panel to override the antialiasing and possibly other settings. I don't know if you've noticed, but the FSAA option was moved out of the Advanced Graphics Settings.

    So, try setting all of the options in the NVIDIA to "Application controlled" or whatever it's called and run the game. Keep in mind that we did not test the game with any overrides from the NVIDIA control panel or the ATI Catalyst Control Center. If the game runs fine without any overrides, then the problem is with the way the override is implemented which is out of our hands.
  16. If you push "Cancel Changes", it will not save your changes. To close the options window and save your changes, click the red X in the upper or lower right corner.
  17. Quote:
    Originally Posted by Bill Z Bubba View Post
    Could we at least get all the "under the zone" maps and everything within them as well as the building shells that are under building facades marked as obscured?

    If not that, could you explain in great detail why zone performance is just the way it is and no fixes shall be forthcoming on that front?
    There isn't enough space here to "explain in great detail why zone performance is just the way it is" and I do not think Paragon/NCsoft would appreciate me divulging that much detail about the game engine.
  18. Also, shadow maps are very CPU intensive. Having a faster CPU (and/or more memory) may help improve the frame rate when shadow maps are enabled.
  19. Quote:
    Originally Posted by je_saist View Post
    but it doesn't work.

    Read the whole post on Multi-Gpu.

    The command is not enabled on the Live Server.
    Huh? Who or what gave you the idea that slifbos is not enabled on the Live Server?
  20. Kioshi, have you tried the test server recently?
  21. Have you ever noticed that when you are standing in the shadow of a tree and can't see the tree, you can still see it's shadow?

    Or, you can see the shadows of objects that are around the corner of a building, but you can't see the object casting the shadow?

    Would you rather these shadows pop in/out as these objects become visible/become obscured or out of view?

    Also, determining if an object is obscured is not cheap/easy.

    In practice, it does sound easy. In reality when you try to implement it, it is not nearly that straightforward and not that easy to get working at a decent frame-rate.

    If the performance if shadow maps is unacceptable, you can always fall back to the stencil shadows (this is the legacy shadow mode from pre-I17).
  22. EDIT: I didn't read your reply completely. Maybe try running some OpenGL tests?
  23. Try uninstalling your video card drivers, running a driver cleaner tool, and re-installing your drivers.

    The other games you've mentioned use DirectX and City of Heroes uses OpenGL. The symptons you've described and shown may be due to a problem with your OpenGL drivers which are a part of the video card drivers.