Avatea

Assistant Community Manager
  • Posts

    1623
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  1. We've been able to test another player arc this week but it was a French one. We'll be back on one of the English-speaking servers next week!
  2. That's really great Golden Girl, you've really sharpened your 3d skills there!
  3. When a user attempts to create a new game account on the Website and chooses a game account name that is in use, account creation will fail, but the account creation form will not specify why it failed.

    We are doing our outmost to have this fixed as quickly as possible and to implement a clearer feedback system. In the meantime, the "workaround" is to pick a different game account name, the more exotic, the more likely it is to work.

    If, after an unsuccessful account creation, you decide to click on the Download Windows Game Installer button displayed on the next page, make sure you have cleared your cache as the download may not start otherwise.

    We will let you know as soon as this is fixed.

    Thank you for your patience.
  4. Good morning/afternoon/evening to all! There won't be a UStream Community Coffee Talk today, Wednesday, September 28, 2011, due to technical difficulties with the application but we will find a way and will be back soon for your viewing entertainment!
  5. Avatea

    Copy Tool Down?

    Sorry everybody, it is indeed still down as our operations team have had to deal with different tasks as their top priorities. We'll keep kicking the hamster cage until we are able to get the copy tool fixed.

    Thank you for your patience!
  6. Damn you! I feel compelled to figure this out now...
  7. Welcome to new players and veterans alike!

    After several months' wait since the official announcement, City of Heroes Freedom™ is now accessible to all!*
    Free players can now join our Premium and VIP players on the live servers in order to experience the extensive content of our 7-year-old super powered MMO!

    With the launch of City of Heroes Freedom, a host of content is indeed available and you may want to familiarize yourselves with our game before embarking on the adventure. Our brand new City of Heroes Freedom mini-site is now available with several guides aimed at the beginners amongst us, so don't hesitate to use and abuse this handy resource!

    For more details on what content our Free, Premium and VIP players get access to, make sure you read our Player Choices page for a Side-by-Side Comparison!

    But before you get started on your heroic or villainous career, here is the official City of Heroes Freedom video to send you off in style!

    See you in-game!

    *To download City of Heroes Freedom, please go to this page.

    Join in the Community discussion now!
  8. Welcome to new players and veterans alike!

    After several months' wait since the official announcement, City of Heroes Freedom™ is now accessible to all!*
    Free players can now join our Premium and VIP players on the live servers in order to experience the extensive content of our 7-year-old super powered MMO!

    With the launch of City of Heroes Freedom, a host of content is indeed available and you may want to familiarize yourselves with our game before embarking on the adventure. Our brand new City of Heroes Freedom mini-site is now available with several guides aimed at the beginners amongst us, so don't hesitate to use and abuse this handy resource!

    For more details on what content our Free, Premium and VIP players get access to, make sure you read our Player Choices page for a Side-by-Side Comparison!

    But before you get started on your heroic or villainous career, here is the official City of Heroes Freedom video to send you off in style!

    See you in-game!

    *To download City of Heroes Freedom, please go to this page.
  9. A brand new Costume set is now available at the Paragon Market™ this week! You won't want to miss it!

    Circle of Thorns Costume Set



    Disguise yourself in villainous style as a member of the occult group Circle of Thorns. For Male, Female, and Huge characters.

    Market Location: Costumes > Costume Sets
    400 Points

    Join in the Community discussion now!
  10. A brand new Costume set is now available at the Paragon Market™ this week! You won't want to miss it!

    Circle of Thorns Costume Set



    Disguise yourself in villainous style as a member of the occult group Circle of Thorns. For Male, Female, and Huge characters.

    Market Location: Costumes > Costume Sets
    400 Points
  11. This publish has now been completed. Thank you for your patience!
  12. The Live European and North American City of Heroes servers will be taken offline for a publish on Tuesday, September 27, 2011.

    Start Time: 4:00 a.m. PDT / 7:00 a.m. EDT / 12:00 p.m. BST / 13:00 CEST
    Expected Duration: 6 hours
    Expected Finish Time: 10:00 a.m. PDT / 1:00 p.m. EDT / 6:00 p.m. BST / 19:00 CEST

    Patch notes for this publish will be available as soon as possible after the downtime.

    We apologize once again for the inconvenience and thank you for your patience.
  13. VIP Players will soon be able to refer a new player or a former player whose subscription has been inactive for at least 90 days! Once the updated Refer a Friend program is live, if your friend decides to become a VIP Player and pays for at least a one-month subscription to City of Heroes Freedom™, you and the friend you refer will each get 500 Paragon Points™ automatically for free! VIP Players will be able to refer friends from the NCsoft Master Account website, or from the Paragon Market™ in game!

    How to Refer a Friend from the NCsoft website
    • Log in to your NCsoft® Master Account.
    • Once logged in, click the Game Accounts link.
    • Click your City of Heroes game account.
    • In the Actions box, click the Refer a Friend link.
    • On the Refer a Friend to Try City of Heroes ™ page, enter the requested information. We then use the information to send an email with a serial code to your friend.
    • Return to your Refer a Friend to Try City of Heroes ™ page to view the status of your outstanding invitations.

    How to to Refer a Friend from the Paragon Market
    • Log in to your City of Heroes® game account.
    • Once logged in, click the Paragon Market icon on your screen.
    • Click on the button labeled My Account
    • When prompted, enter your NCsoft Master Account password.
    • In the My Account tab, click the Refer a Friend button.
    • On the Refer a Friend page, enter the requested information. We then use the information to send an email with a serial code to your friend.
    • Return to your Refer a Friend page to view the status of your outstanding invitations.

    We will let you know when this is available!

    Join in the Community discussion now!
  14. VIP Players will soon be able to refer a new player or a former player whose subscription has been inactive for at least 90 days! Once the updated Refer a Friend program is live, if your friend decides to become a VIP Player and pays for at least a one-month subscription to City of Heroes Freedom™, you and the friend you refer will each get 500 Paragon Points™ automatically for free! VIP Players will be able to refer friends from the NCsoft Master Account website, or from the Paragon Market™ in game!

    How to Refer a Friend from the NCsoft website
    • Log in to your NCsoft® Master Account.
    • Once logged in, click the Game Accounts link.
    • Click your City of Heroes game account.
    • In the Actions box, click the Refer a Friend link.
    • On the Refer a Friend to Try City of Heroes page, enter the requested information. We then use the information to send an email with a serial code to your friend.
    • Return to your Refer a Friend to Try City of Heroes page to view the status of your outstanding invitations.

    How to to Refer a Friend from the Paragon Market
    • Log in to your City of Heroes® game account.
    • Once logged in, click the Paragon Market icon on your screen.
    • Click on the button labeled My Account
    • When prompted, enter your NCsoft Master Account password.
    • In the My Account tab, click the Refer a Friend button.
    • On the Refer a Friend page, enter the requested information. We then use the information to send an email with a serial code to your friend.
    • Return to your Refer a Friend page to view the status of your outstanding invitations.

    We will let you know when this is available!
  15. Do you remember your first time soaring through the skies above Paragon City or the rush of Superjumping over the streets of the Rogue Isles? Now you can experience the amazing features of City of Heroes Freedom™ for free...FOREVER! That's right; we're pleased to announce that as of this week we are beginning the process of reactivating all inactive City of Heroes/City of Villains accounts as Premium accounts for City of Heroes Freedom! Reintroduce yourself to the world's best Superheroic MMORPG experience and renew your friendships for free!

    Starting this weekend, we are gradually reactivating all inactive game accounts. Over the next several days, more and more former City of Heroes players will find their previously lapsed accounts have been re-enabled as Premium level accounts! We've saved your characters, so you can pick up where you left off, and returning Veterans can check out the all new Paragon Rewards™ Program for exclusive perks just for having been a previous COH/COV subscriber! Please note that not all accounts will be immediately enabled. If you can't log in; Just check back at a later time!

    If you don't already have a City of Heroes account, never fear! Starting next week we'll be opening the doors to new free players! So everyone can take to the skies and join in all of the action available at no additional cost in City of Heroes Freedom!

    Returning players can download the NCsoft Launcher and City of Heroes Freedom Game Client here!

    Check out all of the details about City of Heroes Freedom here!

    We'll see you in game!


    Join in the Community discussion now!
  16. Do you remember your first time soaring through the skies above Paragon City or the rush of Superjumping over the streets of the Rogue Isles? Now you can experience the amazing features of City of Heroes Freedom™ for free...FOREVER! That's right; we're pleased to announce that as of this week we are beginning the process of reactivating all inactive City of Heroes/City of Villains accounts as Premium accounts for City of Heroes Freedom! Reintroduce yourself to the world's best Superheroic MMORPG experience and renew your friendships for free!

    Starting this weekend, we are gradually reactivating all inactive game accounts. Over the next several days, more and more former City of Heroes players will find their previously lapsed accounts have been re-enabled as Premium level accounts! We've saved your characters, so you can pick up where you left off, and returning Veterans can check out the all new Paragon Rewards™ Program for exclusive perks just for having been a previous COH/COV subscriber! Please note that not all accounts will be immediately enabled. If you can't log in; Just check back at a later time!

    If you don't already have a City of Heroes account, never fear! Starting next week we'll be opening the doors to new free players! So everyone can take to the skies and join in all of the action available at no additional cost in City of Heroes Freedom!

    Returning players can download the NCsoft Launcher and City of Heroes Freedom Game Client here!

    Check out all of the details about City of Heroes Freedom here!

    We'll see you in game!
  17. The Praetorian Invasion attempts will soon be spreading to the servers that haven't yet suffered from the unrelenting assaults of the Praetorian Hamidon seedlings and Emperor's Coles forces.

    Bring your friends, bring your family, you'll need help and lots of it!


    Wednesday, September 28 - Defiant server

    Start: 11:00 a.m. PDT (2:00 p.m. EDT / 7:00 p.m. BST / 20:00 CEST)
    End: 1:00 p.m. PDT (4:00 p.m. EDT / 9:00 p.m. BST / 22:00 CEST)


    Thursday, September 29 - Protector server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Friday, September 30 - Justice server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Monday, October 3 - Victory server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Tuesday, October 4 - Champion server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Wednesday, October 5 - Pinnacle server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Thursday, October 6 - Guardian server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Friday, October 7 - Triumph server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Monday, October 10 - Liberty server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Tuesday, October 11 - Infinity server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)

    Join in the Community discussion now!
  18. The Praetorian Invasion attempts will soon be spreading to the servers that haven't yet suffered from the unrelenting assaults of the Praetorian Hamidon seedlings and Emperor's Coles forces.

    Bring your friends, bring your family, you'll need help and lots of it!


    Wednesday, September 28 - Defiant server

    Start: 11:00 a.m. PDT (2:00 p.m. EDT / 7:00 p.m. BST / 20:00 CEST)
    End: 1:00 p.m. PDT (4:00 p.m. EDT / 9:00 p.m. BST / 22:00 CEST)


    Thursday, September 29 - Protector server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Friday, September 30 - Justice server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Monday, October 3 - Victory server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Tuesday, October 4 - Champion server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Wednesday, October 5 - Pinnacle server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Thursday, October 6 - Guardian server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Friday, October 7 - Triumph server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Monday, October 10 - Liberty server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)


    Tuesday, October 11 - Infinity server

    Start: 5:00 p.m. PDT (8:00 p.m. EDT / 1:00 a.m. BST / 2:00 CEST)
    End: 7:00 p.m. PDT (10:00 p.m. EDT / 3:00 a.m. BST / 4:00 CEST)
  19. Due to Apple no longer supporting Mac OS X 10.5 Leopard, we are unable to continue supporting that specific Mac Operating System.

    As of today, after the end of the maintenance, the Mac system requirements for official support from the City of Heroes team are Mac OS X 10.6 Snow Leopard and Mac OS X 10.7 Lion.

    Thank you for your understanding.

    Join in the Community discussion now!
  20. Due to Apple no longer supporting Mac OS X 10.5 Leopard, we are unable to continue supporting that specific Mac Operating System.

    As of today, after the end of the maintenance, the Mac system requirements for official support from the City of Heroes team are Mac OS X 10.6 Snow Leopard and Mac OS X 10.7 Lion.

    Thank you for your understanding.

    Join in the Community discussion now!
  21. Due to Apple no longer supporting Mac OS X 10.5 Leopard, we are unable to continue supporting that specific Mac Operating System.

    As of today, after the end of the maintenance, the Mac system requirements for official support from the City of Heroes team are Mac OS X 10.6 Snow Leopard and Mac OS X 10.7 Lion.

    Thank you for your understanding.
  22. And better late than never, here are screenshots of the selected few who made it to Paragon Dance Party!

    Our mysterious quarter finalists!



    The enigmatic 10 semi-finalists (with the first 2 black clad Troopers being 2 facettes of the same entity really)!







    And finally, our winning trio, de creme de la obscure creme !

    At 3rd place, Dark Mage:



    Winning the 2nd prize was Lament of Shadows:



    And our grand winner, Unquiet Bride!

  23. The conception of "Who Will Die"
    by Sean "Dr. Aeon" McCann


    Hello everyone! Sean "Dr. Aeon" McCann here to talk to you about our first signature story arc series entitled Who Will Die, a story which will include the death of someone from the Freedom Phalanx. With the release of City of Heroes Freedom, we wanted the players to have a constant flow of new content every month, but we didn't want it to just be random bits of content; it had to be a continuous story from month to month. Matt "Positron" Miller, Nate "Second Measure" Birkholz, John "Protean" Hegner, and I sat down and threw various ideas on the table as to what story we could do for our very first signature arc.




    There were a lot of ideas thrown out there, some of which will be seen future signature arcs, but in the end we decided the story that would be most impactful for our very first series would be the one in Who Will Die. However, we understood there would be a lot of challenges involved in writing such a story. The first would be to keep the suspense and mystery in the air regarding the identity of the character who will be meeting their fate. The second challenge was ensuring that the story was still focused on the actions of the player character. This isn't a story revolving around the life and death of the Freedom Phalanx with the player as an onlooker; it's a story about your character and how your own story intertwines with that of the Phalanx.


    The first of seven episodes of the series is meant to set the stage for all the other episodes, with heroes and villains experiencing the story from opposite ends of the spectrum. Heroes will find themselves working with Theoden, an arrested member of the Lost who believes his brethren are going to commit a horrible atrocity, which would be 'infecting' the Lost with magic through the use of an ancient obelisk. Villains are contacted by an ancient spirit, Alastor, who claims to have created an obelisk that can transfer powers from one being to the next and wants the villain's help in retrieving that obelisk from the Lost; in exchange, the spirit says that he will use the obelisk to give the villain the power of Synapse, the speedster of the Freedom Phalanx.


    One of the challenges when writing and designing the story for Who Will Die was to get the same plot points across by telling two different stories. The first arc involves a magical obelisk which is one of the key points in this series. Heroes and villains both need to understand specific things about the obelisk in order for the story to progress and make sense, but they can't necessary reach those conclusions the same way; a villain needs to be doing something villainous, and a hero something heroic. However, heroes and villains will find smaller clues in their own specific arcs which foreshadow future events in the arc series.


    The first episode of the signature arc series is live on the servers now and is free for VIP subscribers, so go out and see the beginning of the arc that will dramatically change the world of City of Heroes forever!

    Sean "Dr. Aeon" McCann


    Join in the Community discussion now!
  24. The conception of "Who Will Die"
    by Sean "Dr. Aeon" McCann


    Hello everyone! Sean "Dr. Aeon" McCann here to talk to you about our first signature story arc series entitled Who Will Die, a story which will include the death of someone from the Freedom Phalanx. With the release of City of Heroes Freedom, we wanted the players to have a constant flow of new content every month, but we didn't want it to just be random bits of content; it had to be a continuous story from month to month. Matt "Positron" Miller, Nate "Second Measure" Birkholz, John "Protean" Hegner, and I sat down and threw various ideas on the table as to what story we could do for our very first signature arc.




    There were a lot of ideas thrown out there, some of which will be seen future signature arcs, but in the end we decided the story that would be most impactful for our very first series would be the one in Who Will Die. However, we understood there would be a lot of challenges involved in writing such a story. The first would be to keep the suspense and mystery in the air regarding the identity of the character who will be meeting their fate. The second challenge was ensuring that the story was still focused on the actions of the player character. This isn't a story revolving around the life and death of the Freedom Phalanx with the player as an onlooker; it's a story about your character and how your own story intertwines with that of the Phalanx.


    The first of seven episodes of the series is meant to set the stage for all the other episodes, with heroes and villains experiencing the story from opposite ends of the spectrum. Heroes will find themselves working with Theoden, an arrested member of the Lost who believes his brethren are going to commit a horrible atrocity, which would be 'infecting' the Lost with magic through the use of an ancient obelisk. Villains are contacted by an ancient spirit, Alastor, who claims to have created an obelisk that can transfer powers from one being to the next and wants the villain's help in retrieving that obelisk from the Lost; in exchange, the spirit says that he will use the obelisk to give the villain the power of Synapse, the speedster of the Freedom Phalanx.


    One of the challenges when writing and designing the story for Who Will Die was to get the same plot points across by telling two different stories. The first arc involves a magical obelisk which is one of the key points in this series. Heroes and villains both need to understand specific things about the obelisk in order for the story to progress and make sense, but they can't necessary reach those conclusions the same way; a villain needs to be doing something villainous, and a hero something heroic. However, heroes and villains will find smaller clues in their own specific arcs which foreshadow future events in the arc series.


    The first episode of the signature arc series is live on the servers now and is free for VIP subscribers, so go out and see the beginning of the arc that will dramatically change the world of City of Heroes forever!

    Sean "Dr. Aeon" McCann