City of Heroes: Live Forum Archive

COH/Windows 7

Aggelakis

By Aggelakis,
Posted on: 2012-04-09 17:58 in ALL ACCESS Gameplay Technical Issues Bugs

 

Posted

Hello, first I would like to say I'm a noob and I know nothing about programming, computers etc. so please forgive me.

So my problem is running the game. The installation went well, but the actual problem is start up. Every time I click the game (I click run as admin) the game seems to boot up then the updater says (Access Denied). This seems strange because I was able to run other games without problems. Would someone enlighten me what I am doing wrong? I have windows 7 64 bit version. Thank you

 

Posted

Actually, you're a newb. It's short for 'newbie' and refers to someone who is new to something, and therefore lacking in knowledge/experience. The term 'noob' refers to someone who THINKS they know about something and therefore refuses to listen or learn.

When you say you start the game, you should actually be starting the NCSoft Launcher. Is that what you are doing? Exactly what application are you launching and where is it installed? Right-click the desktop shortcut and select PROPERTIES. Tell us what is in the TARGET box on the SHORTCUT tab.

Also, how did you install the game? Download? DVD? Steam?

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Posted

Quote:
Originally Posted by WanderingAries View Post
Edit: Where'd my Signature go?!?!
You're Premium, not VIP, if I'm reading the color-coding of names properly. I *believe* it nuked my signature when I dropped to premium as well.

Also, if I'm reading that right, the launcher is saying it's installed onto a folder on the desktop - not just the icon itself, but the launcher.

(I'm reading "Start in: C:\Users\Khaaaaaaaaaaaan! (just kidding)\desktop\cpu3\coh2" as the location. Kind of wondering just where it put COH itself.)

From the launcher, highlight City of Heroes. You should have a downward-pointing arrow on the right. Click that, pick "Properties." Either highlight the path and copy (control-c) that, or alt-printscreen (which should just copy the active window, in this case, the COH properties window.)

Should look something like this (mine's in a non default location)



Also, the reason the images are so hard to read is that Photobucket is messing with them by auto-resizing them. To fix this:
  • Log in to photobucket.
  • Click on your name in the upper right. Go to "Account settings."
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  • First thing under "Album settings" will be a link to "View upload options." Click that, and at the bottom, pick "Best available (while staying under 1 Mb." - unless you have a very big image, this should keep it from resizing your photos.

(I end up manually resizing the artwork and such to make them smaller for the forums when I go to show that off - and keep a larger version in a different directory.)

 

Posted

Checked the properties and the location directory. Everything is where it should be. I did check my version of Netframe. My version is 3.5.1. The guide mentioned that the version should be 2.0, but when I try to download 2.0, my system says the program is incompatible. Is version 2.0 specifically needed? And if it is, what are the consequences of changing versions? Aside from this, I'm not seeing any other discrepenacy.

 

Posted

Quote:
Originally Posted by Kitsune Knight View Post
Sounds sort of like it was denied UAC permission to install in a location your user doesn't have (at least unelevated) write access to... maybe running as a standard user with UAC off, even?

I thought of that, but this is the only user on this system, so I had administrator privledges, also, I right clicked, viewed properties, and clicked the box, run as adminstrator. My process may be incomplete. Is there another way to elevate UAC?

 

Posted

Technically, you are the second user on the computer. There's a default that's there and hidden, for tech support stuffs.

I'd disable the UAC entierly, as long as you're a safe web surfer. Your AV program and firewall should handle things fine without it.



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Posted

Quote:
Originally Posted by Kheldarn View Post
Technically, you are the second user on the computer. There's a default that's there and hidden, for tech support stuffs.

I'd disable the UAC entierly, as long as you're a safe web surfer. Your AV program and firewall should handle things fine without it.
This is pretty much how I run any WinOS anymore as I've got hardware protection on the router + paid-support software to help keep things clean. Considering I'm not a member of the lightyear-high nets club, then I'm generally fine to shut those off if I need to for installations even. :-p

 

Posted

Quote:
Originally Posted by Kitsune Knight View Post
Good one!
Because they have more incentive to keep their product up-to-date?

 

Posted

Quote:
Originally Posted by WanderingAries View Post
Because they have more incentive to keep their product up-to-date?
Not really, since often (such as in the case of AVG and Avast) they have a non-free tier that includes features (such as remote management) geared towards business/enterprise... so they'll be doing the definition work anyways. They'll have the same incentive... and since their software often isn't bundled, they'll depend much more on word of mouth (reputation), and can't just scare massive numbers of people into turning over their credit cards when their free trial expires.

Really, by the time that sort of software is even entering the picture, odds are you're already screwed. Keeping on top of software updates... both for the OS, as well as all your third-party programs (a tool like Secunia PSI is very helpful for all those programs with non-existent/crappy updaters), is the best possible thing you can do to improve your security- beyond PEBKAC issues.

Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

Quote:
Originally Posted by Kitsune Knight View Post
Not really, since often (such as in the case of AVG and Avast) they have a non-free tier that includes features (such as remote management) geared towards business/enterprise... so they'll be doing the definition work anyways. They'll have the same incentive... and since their software often isn't bundled, they'll depend much more on word of mouth (reputation), and can't just scare massive numbers of people into turning over their credit cards when their free trial expires.

Really, by the time that sort of software is even entering the picture, odds are you're already screwed. Keeping on top of software updates... both for the OS, as well as all your third-party programs (a tool like Secunia PSI is very helpful for all those programs with non-existent/crappy updaters), is the best possible thing you can do to improve your security- beyond PEBKAC issues.

The basic difference between AVG Free and AVG Paid is that the free version updates once a day. The paid version can update multiple times a day if something hot comes across AVG's radar..

So if you suddenly get socked with an honest-to-bob zero-day exploit, you're marginally safer on the paid version than the free version. But only marginally. 99.999% of the time, the difference is negligible.


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Posted

AVG actually has quite a number of tiers. Humorously enough, the page for AVG Free compares it against their Internet Security suite, not against AVG Anti-Virus. Internet Security is also the one AVG would push in nag screens in AVG Free (not sure if the latest version still does).

Personally, I'm not a fan of AVG because I just find them too damn annoying. There's still many other good solutions out there that don't get in your way (I don't want to see you unless you've detected something!).

Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!

 

Posted

He has "SpyBot" and "Norton" both on there.
What is Spybot? It looks like it had an error. Perhaps it is interfering with CoH?
Perhaps Norton and SpyBot are interfering with each other?

Edit:
Also, MalWarebytes(?) is on the desktop at the top as well. Odd.

 

Posted

Quote:
Originally Posted by T_Immortalus View Post
What is Spybot? It looks like it had an error. Perhaps it is interfering with CoH?
Perhaps Norton and SpyBot are interfering with each other?
Spybot S&D is a system tweaking/anti-malware/bunch of stuff program. That message popup says that a value has been deleted from startup, and then lists Adobe Shockwave[cut off]. Nothing to do with the error the user is talking about. Nothing that would interfere with Norton, most of the time (unless the two were doing active scans at the same time, which isn't likely).

Quote:
Also, MalWarebytes(?) is on the desktop at the top as well. Odd.
Smart users use multiple anti-[crap] programs because one may catch what another may miss.

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Posted

I do a weekly malware scan with SUPERAntiSpyware, Spybot S+D and Malwarebytes.

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Posted

It has something to do with the Windows UAC and installing the game in the default location. You could try changing the install directory. I had a similar problem when I first started playing the game a few months ago. I run as an administrator because I'm the only person who uses my computer.

I DESPISE the UAC. Even if I right click some programs, and the NC Soft launcher, and select to run it as administrator I get the "are you sure you want to allow the program to make changes to your computer?". Happens every time I go to install a program too. Friggen hate UAC.

Here is how I solved my problem permanently. Clicked Start and in the search box typed in UAC, and turned the [expletive] thing off (moved the slider all the way down to NEVER NOTIFY, then clicked OK). COH runs great with no problems at all and it got rid of all the annoyance I had.

 

Posted

Alternatively, you could use the Application Compatibility Toolkit to stop the apps from (inappropriately) demanding the ability to do nefarious things to your system.

The entire point of UAC was to try to get application developers to end their horrible habit of regularly writing data to bad locations (i.e. %ProgramFiles%).

Quote:
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!