Freaking dammit and the salute badge.


Black Pebble

 

Posted

I seem to recall some red name saying that within 24 hours is okay. I'll see if I can dredge up an old post. In any case, they should make a special exception for you.


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Posted

Quote:
Originally Posted by DumpleBerry View Post
I seem to recall some red name saying that within 24 hours is okay. I'll see if I can dredge up an old post. In any case, they should make a special exception for you.
No, they can't, they already made a special exception for me.


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Posted

Quote:
Originally Posted by Leandro View Post
I just woke up to an email that my VIP status expired 11 hours ago. I renewed it already, but is this going to f*** me out of the salute badge? Anyone knows what the grace period is for renewing before losing the badge?
Hope it works out for you. For what it's worth I really don't like these "loyalty periods" for the very reason that you can potentially lose out on a badge like that.

I understand -why- they set up the loyalty periods to work like they do. But I'm the type of player who's been paying annually for years and as of right now I have no intention of stopping that. So all the loyalty periods represent to me is a chance for something to randomly go wrong with my account (for whatever reason) and losing a badge because of it.

Frankly these things are far more of a "back-of-the-mind" annoyance to me than anything else.


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Posted

I've found a number of posts indicating that, at least for the Vanguard Loyalty Program, your account only had to be active during each 24-hour period. Depending on where Argentina falls with respect to Paragon Studios timezone, blah blah blah, I don't honestly know.

And again, I still haven't managed to find a red name post.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by DumpleBerry View Post
I've found a number of posts indicating that, at least for the Vanguard Loyalty Program, your account only had to be active during each 24-hour period. Depending on where Argentina falls with respect to Paragon Studios timezone, blah blah blah, I don't honestly know.
They're in the Pacific timezone, right? That's a 5 hour difference. In which case my account expired at 3:56 PM on March 1st, and was reactivated at 3:41 AM on March 2nd. Almost 12 hours. @#$%.


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Posted

Then you shouldn't have a problem. It was active on both March 1st and March 2nd.

Can't wait to see what the mods do to this thread title, by the way. >_>


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Quote:
Originally Posted by Nethergoat View Post
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Posted

IIRC, I had a similar thing happen with a past Loyalty program, where my account wasn't subbed for about 20 hours (sleep, then work, then relaxing after work took up my time), but I still got the reward.

They seem to be pretty lenient with it. I'd still send a PM to Black Pebble, since he's marketing.




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Posted

Quote:
Originally Posted by DumpleBerry View Post
I seem to recall some red name saying that within 24 hours is okay. I'll see if I can dredge up an old post. In any case, they should make a special exception for you.
i remember that, it was brought up during the previous multi month reward time, as i recall the grace period was about 24 hours (i think could be slightly more but 24 hours is the number i remember)


 

Posted

Quote:
Originally Posted by Chad Gulzow-Man View Post
Then you shouldn't have a problem. It was active on both March 1st and March 2nd.
Awesome! *crosses fingers*
Quote:
Can't wait to see what the mods do to this thread title, by the way. >_>
If they're any good at their jobs, they'll imagine it in sexy-Leo-speak.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

CoX goes by the GMT, Greenwich Mean Time, when looking at accounts.

I know some can validate the truth of my story:
When Keyes just came out our sever's Mo Team got together to tackle it.
We did several runs, being on vent helped a lot.
On the day that we went for the last badge, Avoid the Green stuff, i told people that this was my last day for a week, since my account expired the next day. We did a few runs, and one one run i DC'd. Being on vent made it easy to relay that, so they waited with the final terminal on 3rd reactor till i was back. Problem was, i could not get back, it stated that my account was expired. The site said the 24th, and it was the 23rd for me, but looking at GMT it was the 24th. I was listening how they got the badge, and i would be one of the 1st 5 to get MoKeyes that run.

CS actually told me that they adhere by GMT when looking at accounts, trust me, i fought this.

I can also recall a red name stating that it was fine to let your account expire, as long as it is renewed that day.
He also gave the advice to not wait too long since there could be a delay in payment transfers that could cause your account to be active, but not officially seen as active until the next 'billing day' goes in.



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Posted

Had the same thing happen to my account, Leo. Ended up being inactive for about 8 hours. Had a lengthy discussion about the merits of the billing system that spontaneously decided my card was "unavailable" (whatever that means). Despite my marginally terse responses at times, I've been assured that the "lapse" should have no adverse effect.


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Posted

It was Black Pebble who clarified for this type of situation during the last loyalty program -- I had exactly this happen to me, and had no problems. Of course, that was then and this is now, but it's logical to assume the behavior would be the same.

In any case, you can (as was suggested upthread) certainly PM him just to clarify, but like Chad, I expect there is no issue given the facts as stated.


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Posted

Keep us updated.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

You'll get it Leo.

And ty for letting me know there will be a new loyalty badge. had completely spaced it


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Posted

Holler if anything goes askew with your Statesman Salute rewards. An 11 hour lapse shouldn't have any impact. It would need to be closer to 24-48 hours. On the off chance it does, CS can take care of it for you.


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Posted

WORD OF BLACK PEBBLE.

Huzzah!


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by Black Pebble View Post
Holler if anything goes askew with your Statesman Salute rewards. An 11 hour lapse shouldn't have any impact (on the funds I need for my kitten and human baby sacrifices, muhahahaha). It would need to be closer to 24-48 hours. On the off chance it does, CS can take care of it for you.
After looking through the special Black Pebble Decoding Ring... Did this really clear anything up??




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Posted

Quote:
Originally Posted by Electric-Knight View Post
After looking through the special Black Pebble Decoding Ring... Did this really clear anything up??


Leandro good.


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Posted

Quote:
Originally Posted by Vanden View Post
No, they can't, they already made a special exception for me.
Special exceptions can be granted with the sacrifices of ponies.


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Posted

Kinda late followup (I was taking a break from the game and came back for i23). I didn't get the badge automatically, but I sent a petition and GM Roland took care of it. So, all is good!

Quote:
Hello,

Officially, an account needed to remain open during the complete time of the program between December 1st and March 31st. I do show that your account had a minor lapse in its VIP status, which caused it to be passed over by the automated process.

As a courtesy, I have granted the Loyalty Rewards to your account since there were only minor lapses during the program. Let us know if you have any further questions.

Regards,
GM Roland


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