Quote:
|
Originally Posted by JanusFrs
Having bought 6(+1) months of gameplay in late december, I am to be considered a VIP. However, it is now 12 days into February, I have not played the game at all in this month due to RL stuff but still havent received my paragon points! I checked my game account to see if I had missed something, but it hasn't mentioned any microtransactions for this month...
Bottomline, I haven't got my P-point sallary this month  Edit: Oh and yes, I usually get my paragon points at the start of the month. |
- Open a browser and go to http://us.ncsoft.com/en/
- Click on the Log In link at the top of the page.
- Log into your NCSoft account
- Click on Billing Summary
- Scroll down to "Microtransactions (Last 90 days)
- November 30th
- December 27th
- January 29th
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
welcome to the club.. we meet once a month for a few weeks.
Dark Energon, Founder of the Freedom Legion SG on Guardian server.
(SG founded on 12-08-'09, Top100: 08-17-'10, Top50: 12-23-'10, Top25: 12-11-'11)
Crab Spider Nephila on Titan Tracker
Weekly events on Guardian: W.A.V.E. & FNFN
Wow I see I'm not the only one who didn't get their stipend this month. Big surprise...
Unfortunately, this has been a long-standing issue that's been going on for many months. I've been mostly following this topic regarding the situation, but there hasn't been a recent acknowledgement of the situation from anyone, though I'm sure a few people are hoping for progress in getting this resolved.
It's like the yearly Veteran Badge and the Reward Token.. beating a dead horse.
Or is it really that hard to fix?
Dark Energon, Founder of the Freedom Legion SG on Guardian server.
(SG founded on 12-08-'09, Top100: 08-17-'10, Top50: 12-23-'10, Top25: 12-11-'11)
Crab Spider Nephila on Titan Tracker
Weekly events on Guardian: W.A.V.E. & FNFN
I've gotten my points on the 28th for the last three months. I hope it comes on time this month because the Roman set disappears on the 29th and that's the only way I'll be able to get it *and* have points for Staff Fighting when it comes out. You guys and your missing points are worrying me. 
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
|
Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
|
So far petitioning it has only gotten me the standard form that it's being escalated. So glad being a VIP gets me such outstanding customer service.
Given that it's the weekend? You might see some sort response/action Monday or Tuesday. That's what happened with me the last time I had to have something settled.
Yeah with it being the weekend it was semi-expected. Though I did get a response telling me if I don't see them by the end of the week to put in another petition. Though that really didn't fill me with confidence that as a VIP my issue mattered. Felt like a brush off to me.
Mine are also running about a week late.
There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
Mine were coming around the ~15th or so. However, after my renewal in December on the 12+2 special, my time moved to the ~28th.
When I sent in a query, the GM looked it up and gave me the new date. He had no good reason why it moved. There was a thread in Player Questions about it and several folks seemed to have moved, too.
Best I can tell, doing the X+Y special moved the renewal/award date.
Quote:
can't say I'm happy to be in the same boat.|
Originally Posted by Player D
So far petitioning it has only gotten me the standard form that it's being escalated. So glad being a VIP gets me such outstanding customer service.
|
when I embraced this business model, my reason for doing so was the expectations that the increase in funds would provide better quality for the overall game, that includes better quality products, getting things <issues, booster packs, etc..> out in a timely, organised manner.
Seeing it firsthand, I am left with a <for lack of a better way to say it> "thrown in the back seat and told to STFU" kind of feeling...
this makes me ask, what in the hell is going on with PS?
What happened? Something somewhere went wrong, and that's NOT okay.
If quality of product drops, then so will the income. Being that I run my own home business, I can attest to this.
I'm not interested in pointing fingers, I'm not interested in getting anyone in trouble. I'm interested in getting what I paid for, on time, every time.
Thank you PS it's been a long strange trip, lets keep this ride moving, bump up that quality please.
Ignoring anyone is a mistake. You might miss something viral to your cause.
Besides my own purchases, I've gotten my Stipend since Decembers on...
Dec 7, 2011
Jan 4, 2012
Feb 2, 2012
My billing date is the 1st of the month. However, I get my paragon reward tokens around the 20th of the month.
ATs to 50 - TA/A Def, Nrg/Nrg Blaster, EM/EA Brute, WS,ELM/ELA Stalker
Oh, so this is still funky?
wonderful.
"Sorry bucko, but CoH and CoV are the same game." -BackAlleyBrawler
"Silly villain, CoX is for Heroes!" -Saicho
ok so my yearly anniversary is this month. I received one reward token a few days earlier than I expected to get any tokens. I am aware that I am supposed to receive two this month. Can anyone who has successfully gotten them tell me if they got them on the same day? Or should I put in a petition?
Having bought 6(+1) months of gameplay in late december, I am to be considered a VIP. However, it is now 12 days into February, I have not played the game at all in this month due to RL stuff but still havent received my paragon points! I checked my game account to see if I had missed something, but it hasn't mentioned any microtransactions for this month...
Bottomline, I haven't got my P-point sallary this month
Edit: Oh and yes, I usually get my paragon points at the start of the month.
@Global: Difficult One
Playing on European Servers (Union, Defiant)
If a person turns down an idea, he turns down an opportunity to evolve himself