New Memory Leak?

I have been having a lot pf problems since I've started playing CoH again with crashing. I have tried a lot of different methods to try to fix my issue, and I've figured out that it seems to be memory leak. Is anyone else having this issue, and if so, is there a way to fix it?

Thanks!

Okay, so I've been bugged to death to be more specific. (Silly I think, but nevertheless...)

The crash happens usually between 15-25 minutes after I have logged into the game. It usually happens when I am in an instance, but has also happened when I am traveling between missions or I am just standing around on the main maps. I start to lag more and then the screen goes black, and then eventually Windows tells me that the game has stopped responding and closes the game and takes me back to the desktop.

So far, I have tried updating my drivers, reinstalling the game, a hotfix I found, forcing the .piggs files to redownload, minimizing my graphic settings, and disabling the rewards icon. Nothing has worked so far and any help would be appreciated.



---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at October 2, 2011 17:25 (-05:00)
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)
System Manufacturer: Dell Inc.
System Model: Studio 1535
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
Central Processor: Intel(R) Pentium(R) Dual CPU T2390 @ 1.86GHz (2 CPUs), ~1.9GHz
Memory: 2038MB
.Net Memory Report: 947MB out of 2037MB available
Page File: 2743MB (1568MB currently in use)
C Drive: (Hitachi HTS543225L9A300) 105654MB out of 228154MB (46%) free
D Drive: (Hitachi HTS543225L9A300) 4926MB out of 10239MB (48%) free
E Drive: (HL-DT-ST DVD+-RW GA10N) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 7.00.6002.18107 (32-bit version)

Display Notes: No problems found.
Sound Notes: No problems found.

No problems found.
Input Notes:
Monitor: Generic PnP Monitor
Monitor's Max Resolution: (blank)
Video Device Name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer / Chip: Intel Corporation / Mobile Intel(R) 965 Express Chipset Family
Video Memory: 358 MB
Driver Version: 7.15.0010.1666
Driver Date: 2/26/2009 12:34:14 PM
Driver Language: English

Sound Device Description: Speakers / Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.6162.0003
Driver Date: 3/16/2009 7:59:22 PM

Sound Device Description: Independent (R.T.C.) Headphones (IDT High Definition Audio CODEC)
Driver File: stwrt.sys
Driver Version: 6.10.6162.0003
Driver Date: 3/16/2009 7:59:22 PM


WMI Information
Motherboard Manufacturer: Dell Inc.
Motherboard Model: (empty)
Motherboard Product: 0H279K
Motherboard Version:
BIOS Manufacturer: Dell Inc.
BIOS Name: Phoenix ROM BIOS PLUS Version 1.10 A06
BIOS Version: DELL - 27d80c04
BIOS Release: 20081204000000.000000+000


Registry Information for Current User
Resolution: 1280x800
3D Resolution: 1280x800 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: No


Physics Quality: None
Maximum Particles: 100
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: Off
Anisotropic Filtering: None
Texture LOD Bias: Crisp
Water Effects: None
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: No
Shader Detail: Unknown (4)


World Texture Level: Unknown (3)
Character Texture Level: Low
World Detail Level (Vis_Scale): 0.500
Entity Detail Level: 0.300
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: Yes
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.600
Music Sound Volume: 0.600

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: Unknown bytes/second
Current Game Version: 2100.201109222317.1.0
Installation Directory: C:\Program Files\NCSoft\City of Heroes

Mod files in the Data directory
No modifications found



I do not have the HijackThis info as my computer refuses to let me run it as administrator and let me get the proper info.

It's believed that the Launcher has its own memory leak. Do you have the Launcher set to exit when you start the game?

Really? I haven't tried that yet. I'll try that and see how it works, then post my results. Thanks!

So, I tried exiting the launcher like you recommended, and it didn't really help. It crashed about 15 minutes into the game. However, this time it did say that the display driver had stopped working and had to restart as well as the usual windows telling me that the game had stopped responding.

From my research, I do not think your GPU meets the minimum specs for the game.

In case I am wrong on that:

Have you tried uninstalling your video drivers, cleaning them out with something like Driver Sweeper and reinstalling the most up to date for your GPU?

Other than that, your RAM is on the low side (I'm not sure why the minimum specs say 512MB or more...). Is there a computer upgrade in your near future?

I haven't done a total clean, but I have installed the newest drivers. And as for the computer upgrade, it's a foggy maybe.

I am seeing a similar problem with CoH lately. No crashes, but very noticeable lag/slowdown. I loose animation, powers appear recharged but aren't. Jump from position to position. This happens no matter what the server load is like, and stops if I quit to desktop and re-launch the game. Is there some way to track a memory leak?


System info:

---System information gathered by CoH Helper version 0.2.0.2---

DxDiag gathered at October 3, 2011 16:30 (-06:00)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 03/04/10 19:04:54 Ver: 08.00.15
Central Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 12288MB
.Net Memory Report: 10186MB out of 12279MB available
Page File: 22289MB (2266MB currently in use)
C Drive: (OCZ-AGIL ITY2 SCSI Disk Device) 51262MB out of 114370MB (44%) free
D Drive: (WDC WD2001FASS-00U0B0 ATA Device) 1110479MB out of 1907726MB (58%) free
I Drive: (INTEL SS DSA2M160G2GC SCSI Disk Device) 75490MB out of 152624MB (49%) free
J Drive: (WDC WD2001FASS-00U0B0 ATA Device) 1888789MB out of 1907726MB (99%) free
E Drive: (Optiarc DVD RW AD-7260S ATA Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 11
DirectX Diag version: 6.01.7601.17514 (64-bit version)

Display Notes: No problems found.

No problems found.
Sound Notes: No problems found.

No problems found.

No problems found.
Input Notes: No problems found.

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 580
Manufacturer / Chip: NVIDIA / GeForce GTX 580
Video Memory: 4063 MB
Driver Version: 8.17.12.8026
Driver Date: 8/3/2011 5:50:00 AM
Driver Language: English

Monitor:
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce GTX 580
Manufacturer / Chip: NVIDIA / GeForce GTX 580
Video Memory: 4063 MB
Driver Version: 8.17.12.8026
Driver Date: 8/3/2011 5:50:00 AM
Driver Language: English

Sound Device Description: Speakers (SoundMAX Integrated Digital HD Audio)
Driver File: ADIHdAud.sys
Driver Version: 6.10.0002.6585
Driver Date: 6/6/2009 2:42:04 AM

Sound Device Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio)
Driver File: ADIHdAud.sys
Driver Version: 6.10.0002.6585
Driver Date: 6/6/2009 2:42:04 AM

Sound Device Description: Digital Output (SoundMAX Integrated Digital HD Audio)
Driver File: ADIHdAud.sys
Driver Version: 6.10.0002.6585
Driver Date: 6/6/2009 2:42:04 AM


WMI Information
Motherboard Manufacturer: ASUSTeK Computer INC.
Motherboard Model: (empty)
Motherboard Product: P6T7 WS SUPERCOMPUTER
Motherboard Version: Rev 1.xx
BIOS Manufacturer: American Megatrends Inc.
BIOS Name: BIOS Date: 03/04/10 19:04:54 Ver: 08.00.15
BIOS Version: 030410 - 20100304
BIOS Release: 20100304000000.000000+000


Registry Information for Current User
Resolution: 1920x1200
3D Resolution: 1920x1200 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes


Physics Quality: Very High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No


Anti-aliasing: 4x
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: Medium quality
Bloom: 1.000 (turned off)
Depth of Field Enabled: No
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: Medium?


World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 1.000
Entity Detail Level: 1.000
Shadows Enabled: No
Shadow Mode: Disabled
Shadow Map Shader: Unknown (0)
Environmental Reflections: Disabled
Advanced Occlusion Settings: No
Ambient Occlusion: Off
Occlusion Strength: Off
Blur: Bilateral
Ambient Resolution: Performance


Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes

Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.297
Music Sound Volume: 0.244

Show Advanced Graphics Options: Yes
Overall Graphics Quality: 1.000
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 216015 bytes/second
Current Game Version: 1950.201102230015.1
Installation Directory: I:\Games\City of Heroes\City of Heroes

Mod files in the Data directory
.\texture_library\MAPS\city has 2 files
.\texture_library\MAPS\Midnight_Squad has 1 file
.\texture_library\MAPS\NewPlayerTutorial has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 40 files
.\texture_library\P_MAPS has 2 files
.\texture_library\V_MAPS\City has 2 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 16 files

I do have the launcher to auto-exit after launch, and auto-updates are turned off.

Quote:

Originally Posted by sturm375 I am seeing a similar problem with CoH lately. No crashes, but very noticeable lag/slowdown. I loose animation, powers appear recharged but aren't. Jump from position to position. This happens no matter what the server load is like, and stops if I quit to desktop and re-launch the game. Is there some way to track a memory leak? System info: ---System information gathered by CoH Helper version 0.2.0.2--- DxDiag gathered at October 3, 2011 16:30 (-06:00) Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 03/04/10 19:04:54 Ver: 08.00.15 Central Processor: Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz Memory: 12288MB .Net Memory Report: 10186MB out of 12279MB available Page File: 22289MB (2266MB currently in use) C Drive: (OCZ-AGIL ITY2 SCSI Disk Device) 51262MB out of 114370MB (44%) free D Drive: (WDC WD2001FASS-00U0B0 ATA Device) 1110479MB out of 1907726MB (58%) free I Drive: (INTEL SS DSA2M160G2GC SCSI Disk Device) 75490MB out of 152624MB (49%) free J Drive: (WDC WD2001FASS-00U0B0 ATA Device) 1888789MB out of 1907726MB (99%) free E Drive: (Optiarc DVD RW AD-7260S ATA Device) zero-size drive Windows directory location: C:\Windows DirectX: DirectX 11 DirectX Diag version: 6.01.7601.17514 (64-bit version) Display Notes: No problems found. No problems found. Sound Notes: No problems found. No problems found. No problems found. Input Notes: No problems found. Monitor: Monitor's Max Resolution: (blank) Video Device Name: NVIDIA GeForce GTX 580 Manufacturer / Chip: NVIDIA / GeForce GTX 580 Video Memory: 4063 MB Driver Version: 8.17.12.8026 Driver Date: 8/3/2011 5:50:00 AM Driver Language: English Monitor: Monitor's Max Resolution: (blank) Video Device Name: NVIDIA GeForce GTX 580 Manufacturer / Chip: NVIDIA / GeForce GTX 580 Video Memory: 4063 MB Driver Version: 8.17.12.8026 Driver Date: 8/3/2011 5:50:00 AM Driver Language: English Sound Device Description: Speakers (SoundMAX Integrated Digital HD Audio) Driver File: ADIHdAud.sys Driver Version: 6.10.0002.6585 Driver Date: 6/6/2009 2:42:04 AM Sound Device Description: SPDIF Interface (SoundMAX Integrated Digital HD Audio) Driver File: ADIHdAud.sys Driver Version: 6.10.0002.6585 Driver Date: 6/6/2009 2:42:04 AM Sound Device Description: Digital Output (SoundMAX Integrated Digital HD Audio) Driver File: ADIHdAud.sys Driver Version: 6.10.0002.6585 Driver Date: 6/6/2009 2:42:04 AM WMI Information Motherboard Manufacturer: ASUSTeK Computer INC. Motherboard Model: (empty) Motherboard Product: P6T7 WS SUPERCOMPUTER Motherboard Version: Rev 1.xx BIOS Manufacturer: American Megatrends Inc. BIOS Name: BIOS Date: 03/04/10 19:04:54 Ver: 08.00.15 BIOS Version: 030410 - 20100304 BIOS Release: 20100304000000.000000+000 Registry Information for Current User Resolution: 1920x1200 3D Resolution: 1920x1200 (Not using renderscale) Full Screen: Yes Maximized: No Screen Position: 0, 0 Refresh Rate: 60Hz Vertical Sync Enabled: Yes Physics Quality: Very High Maximum Particles: 50000 Max Particle Fill? 10.000 Physics Card Enabled: No Anti-aliasing: 4x Anisotropic Filtering: 4x Texture LOD Bias: Smooth Water Effects: Medium quality Bloom: 1.000 (turned off) Depth of Field Enabled: No Desaturation Effects (Sepia) Enabled: Yes Shader Detail: Medium? World Texture Level: Very High Character Texture Level: Very High World Detail Level (Vis_Scale): 1.000 Entity Detail Level: 1.000 Shadows Enabled: No Shadow Mode: Disabled Shadow Map Shader: Unknown (0) Environmental Reflections: Disabled Advanced Occlusion Settings: No Ambient Occlusion: Off Occlusion Strength: Off Blur: Bilateral Ambient Resolution: Performance Gamma Correction: 1.000 Geometry Buffers (VBOs) Enabled: Yes Suppression of FX When Camera Close Enabled: No Close Suppression Range: 3.000 Show Advertisements: Yes Audio Mode: Performance 3D Audio: No FX Sound Volume: 0.297 Music Sound Volume: 0.244 Show Advanced Graphics Options: Yes Overall Graphics Quality: 1.000 Reverse Mouse Buttons: No Save Login Username: Yes Transfer Rate: 216015 bytes/second Current Game Version: 1950.201102230015.1 Installation Directory: I:\Games\City of Heroes\City of Heroes Mod files in the Data directory .\texture_library\MAPS\city has 2 files .\texture_library\MAPS\Midnight_Squad has 1 file .\texture_library\MAPS\NewPlayerTutorial has 1 file .\texture_library\MAPS\Safeguard has 9 files .\texture_library\MAPS\sewers has 44 files .\texture_library\MAPS\static has 40 files .\texture_library\P_MAPS has 2 files .\texture_library\V_MAPS\City has 2 files .\texture_library\V_MAPS\Outdoor_Missions has 9 files .\texture_library\V_MAPS\Static has 16 files

anyone runing an Nvidia card......

Make sure you turned off that one program that your card comes bundled with.....the one that lets you make videos and such with certain keystrokes......that particular program causes issues with many video games.....you can still run the rest of the Screen Display Doctor stuff...just that program tends to cause issues like what is being told...with the freezes after so long and the constant not responding thing....can also simply make some games not start up...like fallout for example....or borderlands.

I myself uninstalled that video capture software and just run the other things.

but...this is most likely and issue with the game itself.....
I say this becasue someone posted thay are using a GTX 580...and i hate to say this....graphic issues just are not going to happen on that card.....
I have the previous model I use...a GTX 480....so i might simply be biased here.

I have the same problem on my Windows 7 Pro x86 machine w/4 GB & a NVIDIA 460 video card w/1GM DDR5. I even created a separate profile which I boot into hoping that I can play longer.

Here is what I noticed: As I play, the amount of free RAM goes up and down. However, the curve is downward and when it reaches around the ~425 MB mark, I know that I can expect it to crash... and it does. It's worse in Praetoria and in the new zones. It really seems like a memory leak and as I am capped at 4 GB (~3.2 GB) with the x86 version of Win 7 Pro, the only way out will be for me to format and load the 64 bit version then add another 4GB of RAM.

It is as if the devs don't really seem to care as "RAM is cheap". It might be the case but us 32-bitters hit the wall with 4GB of physical RAM. CoX wasn't like this before (sigh). It's definitely not processing power (see signature)

Honestly, I think the game is pretty much at the max of what's viable for a 32-bit OS right now. You can tweak the game to use slightly more memory, but this takes away from the memory available to the OS itself, possibly causing crashes on the back-end.

While a 64-bit OS isn't REQUIRED at this point, in my not-so-humble opinion, it's REALLY a good recommendation nowadays.

As for the OP. You're running Vista on a machine sporting 2GB of RAM with less than half of it actually available things other than the OS. The game client itself will EASILY eat half of that, if not more. Tacking in another 2GB of RAM might ameliorate the problem, but it won't get rid of it completely, due to the things I've mentioned above.

If you are considering a memory upgrade. The previous link is for your particular system. $50 for 4GB.

Now, I'm sure some of this is just sloppy coding on the programmers' parts, and the game could probably benefit from a good once-over to tighten up the code a bit (I have YET to meet a software product that couldn't).

But, at the end of the day, you're still faced with the fact that the game is gradually growing beyond the constraints of a 32-bit Windows OS. So now is the time to start laying the groundwork to an upgrade (or migration) to 64-bit computing.

Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.