where are my points?


Aggelakis

 

Posted

so my billing cycle turned over today i have been billed and evry thing but no 400 points and no reward token... why?


 

Posted

a lot of poeple have guessed that they lumped everyones points in when i21 launched, so its expected will return to the predicted behavior in october


 

Posted

it is october.... it is october 1 my billing cycle is the first, so i repeat points reward token where?


 

Posted

ah well then idk lol

maybe its like old vet badges where they sometimes didnt award till really later in the day


 

Posted

Quote:
Originally Posted by Necrotech_Master View Post
ah well then idk lol

maybe its like old vet badges where they sometimes didnt award till really later in the day
I just found it odd cause my monthly server transfer was there.


 

Posted

Quote:
Originally Posted by Xenophage View Post
I just found it odd cause my monthly server transfer was there.
Same here. Seems the hamsters can't do transfers AND points at the same time.


"Samual_Tow - Be disappointed all you want, people. You just don't appreciate the miracles that are taking place here."

 

Posted

Quote:
Originally Posted by Xenophage View Post
I just found it odd cause my monthly server transfer was there.
Same.. To me a useless Transfer Token was added, but no points were added.




*Still wishing i could redeem the Server Transfer for points, or have a choice as to what reward i want to receive.*



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Posted

after checking today i had an extra server transfer too even though my billing date is not until the 25th of the month, no points or reward tokens atm either so im guessing they are still testing the monthly awards


 

Posted

My sub on my 2nd account renewed on Sept 26th, still waiting for my reward token (and points as well, I think).


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Posted

I contacted support and got his response:

Quote:
Removed. ~Mod13
Ummm it is october and today is my expected date MY BILLING IS ON THE FIRST OF EACH MONTH IT IS OCTOBER 1st!


 

Posted

Well how many points did you get when the I21 came out? Still not clear how we got 4 months worth of points for July, August and September.


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Posted

okay yes i realize i got my points and tokes for september I am talking about OCTOBER!
look at your calander is says Oct.1 (well maybe Oct.2 in some places)...okay we got that cleared up?

Now my billing cycle is the first of each month.... we understand that? good!

so that means on Oct. 1 i should be getting 400 points and a reward token and I didn't!


 

Posted

Quote:
Originally Posted by Xenophage View Post
so that means on Oct. 1 i should be getting 400 points and a reward token and I didn't!
Clarify that with support and see what happens.

If you ask me, this whole VIP Points thing was explained poorly to us, because there are a TON of questions about this process.



 

Posted

Quote:
Originally Posted by Xenophage View Post
okay yes i realize i got my points and tokes for september I am talking about OCTOBER!
look at your calander is says Oct.1 (well maybe Oct.2 in some places)...okay we got that cleared up?

Now my billing cycle is the first of each month.... we understand that? good!

so that means on Oct. 1 i should be getting 400 points and a reward token and I didn't!
Snarky post is snarky.

What part of "Let us know if you have any further questions" don't you get? Ask through your ticket, not in the forums.


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Posted

Quote:
Originally Posted by White Hot Flash View Post
Snarky post is snarky.

What part of "Let us know if you have any further questions" don't you get? Ask through your ticket, not in the forums.
I did send it back and this was my original ticket
Quote:
Today is oct1st my billing cycle is the first of each month yet no 400points and no reward token...why?
not sure I could have been clearer that it was october I was talking about.
then I sent this
Quote:
I know it is my october points I haven't gotten! my billing cycle is the first of each month today is october 1st so i should have gotten 400 points for october and my reward token today. (which I said in the original complaint.
i was snarky cause several times now in this thread i have said i am talking about october only for people to bring up september and unless october has been made part of september mentioning september is pointless.

all that aside these are forums and this part of the forum is to ***** about things that aren't working correctly obviously the points system and reward token system isn't working right. So, I am complaining.


 

Posted

No, this part of the forum is to get help from players, for technical issues.

This is not a technical issue that we can help with. Therefore, you don't need to continue posting here, because we can no longer provide any assistance.


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Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

hmmm well its a problem and it doesn't seem to be a bug persay. Also I am interested to see if other people end up having the same issue in the following days. Also it would be nice to have a Devs attention on this matter. i understand other players can't take care of the issue, at the same time being the tenth person to relay useless info doesn't help... I apologize if this wasn't exactly the right sub forum, but to me it seemed like the correct place. If some one would be so kind as to direct me to the forum they think this thread belongs in I will instead go ***** in that forum.


 

Posted

Quote:
Originally Posted by Xenophage View Post
okay yes i realize i got my points and tokes for september I am talking about OCTOBER!
look at your calander is says Oct.1 (well maybe Oct.2 in some places)...okay we got that cleared up?

Now my billing cycle is the first of each month.... we understand that? good!

so that means on Oct. 1 i should be getting 400 points and a reward token and I didn't!
Ummm... I know you're upset because you didn't get your points right away... Breath, relax, understand we're not against you...

Now there is truly legitimate reason to ask questions and raise a concern.
However... did you actually read the post you replied to?
Quote:
Originally Posted by Father Xmas View Post
Well how many points did you get when the I21 came out? Still not clear how we got 4 months worth of points for July, August and September.
July, August and September are three months... Three times 400 would be 1,200. Yet, we received 1,600 points. We don't know why!
Was this intentional? Did we receive points for June to July, July to August, August to September and September to October?
Maybe we already got our October points...
It is a legitimate thought/point/question, since we really don't know what is going on.
I hope we didn't get 'em already... The more I get, the better!


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Posted

Quote:
Originally Posted by Xenophage View Post
hmmm well its a problem and it doesn't seem to be a bug persay. Also I am interested to see if other people end up having the same issue in the following days. Also it would be nice to have a Devs attention on this matter. i understand other players can't take care of the issue, at the same time being the tenth person to relay useless info doesn't help... I apologize if this wasn't exactly the right sub forum, but to me it seemed like the correct place. If some one would be so kind as to direct me to the forum they think this thread belongs in I will instead go ***** in that forum.
The problems you're having:
1. Devs aren't likely to chime in (the signal to noise ratio in here is much higher on the noise)
2. You don't seem to understand that people are trying to help you, not give you useless info - you don't seem to understand the issues at hand, and thus people are trying to question/inform you - but you keep refusing to answer...and instead continue on your mild tirade
3. There is no [asterisks]ing forum. In fact, [asterisk]ing is against the forum rules and can get you a finger-shake from the mods.

If you want to see if other players are having your same problem, that's one thing. But to rant and rave and tell people their troubleshooting questions and helpful comments are "useless info" is another thing entirely. If you want to see if other people are having your same problem, leave the ranting out next time.


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Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Today is oct1st my billing cycle is the first of each month yet no 400points and no reward token...why?
You are unsure how to be clearer than that?

How about: "My billing cycle for each month begins on the 1st. Since it is now October 1st, I thought that I would recieve my allottment of 400 Paragon Points today as well as my Reward Token. I did not. Should I have recieved them today, or is something else going on? If I should have, can they be awarded to me?"

I will, however, freely admit that Paragon Studios has done a poor job in explaining to us how this system is supposed to work so that we know when it is broken and when it is working as intended.



 

Posted

I am eagerly anticipating the arrival of my points. I am very interested in the content in this thread.
I had been hoping that the points would arrive at the beginning of October.
Then I hoped they would arrive on my billing renewal date, which is today--which is not over yet.

Some people are saying that we won't get our points for October until November. Which is fine. w/e.
I am not sure what's going to happen nor what's been said should happen.


anne tissa payshun


 

Posted

Relax People and take a chill Pill, it will all come soon, just be patience, we will get it when they are rdy to send it to us.


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Posted

Quote:
Originally Posted by GreenFIame View Post
just be patience
Is that like being a patient? Or is that different?



 

Posted

okay so I got a response on the issue and here it is

Quote:
Removed. ~Mod13
I know this was to great relief to me I hope it helps any one else scratching there heads about what was going on.

I also apologize to any one I got testy with.

peace paragon and powers all!


 

Posted

that does clear things up, really surprised an official announcement was not made about that though since it is a pretty big deal