Premium Access Issues.
By
Aggelakis,
Posted on: 2011-09-24 15:53 in ALL ACCESS Gameplay Technical Issues Bugs
It's sounds like you've encountered a few notable bugs.
There is no guarantee that the right people will notice this post. You should PM a link to this thread to... um.... I forget which Arbiter it was for stuff like this. Maybe just contact Zwillinger unless someone else knows who it should be.
P.S. meh. Checked my mailbox. Used to be Arbiter Kim but he shows last active nearly a year ago.
Paragon City Search And Rescue
The Mentor Project
i would prolly PM this to both zwillinger and arbiter hawk or arbiter oates
Will do so. 
Wasn't sure who to send it to and thought best to start a post here.
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Well, that's nice. >.>; seems that I can not. So, if one of you gents could forward it on to them, I'd appreciate it. (They apparently disable private messaging when you go premium)
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Honestly as someone playing for free they really want you to use the market.|
Originally Posted by Natsuki
The next thing I noticed, which I think is a big UI blunder, is that Premium accounts are forced to deal with the Paragon Market icon. While it was possible to turn off if you're a VIP member (along with the Paragon Rewards icon), and I did so almost immediately (I don't need extra UI clutter) as a Premium player I no longer have the ability to turn off this icon.
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Personally I was surprised to see that VIPs could hide it.
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You do realize there are shop buttons besides that extremely obtrusive one in a half dozen of the other windows we have, right?|
Originally Posted by Suzumebachi
Honestly as someone playing for free they really want you to use the market.
Personally I was surprised to see that VIPs could hide it. |
There is plenty of ways to get into the Paragon Market without having something additional that clutters the screen.
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Yes, there are other shop buttons, although I would not describe any of them as obtrusive. The game about the ring, now they have obtrusive buttons. (Every time you get the equivalent of a badge in that game, you get 5 of their point currency. And a pop up asking if you want to go to the store and spend money.) And you can't turn any of them off, even if you are a VIP. Including the 2 on the main UI. Putting up with the button is one of the things you have to do if you are going to play for free. And at least you can move it behind something, so it is out of the way.
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Originally Posted by Natsuki
You do realize there are shop buttons besides that extremely obtrusive one in a half dozen of the other windows we have, right?
There is plenty of ways to get into the Paragon Market without having something additional that clutters the screen. |
Justice Blues, Tech/Tank, Inv/SS
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Fighting The Future Trilogy
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Honestly, this is getting off topic here. The main issue here is about the Paragon Rewards tree that is not functioning like it should.|
Originally Posted by Justice Blues
Yes, there are other shop buttons, although I would not describe any of them as obtrusive. The game about the ring, now they have obtrusive buttons. (Every time you get the equivalent of a badge in that game, you get 5 of their point currency. And a pop up asking if you want to go to the store and spend money.) And you can't turn any of them off, even if you are a VIP. Including the 2 on the main UI. Putting up with the button is one of the things you have to do if you are going to play for free. And at least you can move it behind something, so it is out of the way.
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Not sure if anyone has forwarded a link of this topic to the devs, I'd like to leave my account Premium so they can look at it if necessary so they can figure out why it's not working, so could someone that has the ability to PM them forward a link to this thread?
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Well, yes. You're no longer a VIP subscriber.|
Originally Posted by Natsuki
However, it seems I am not getting *any* of my bonus Salvage, Invention Recipes, AH Slot, nor Salvage Vault bonuses that the Paragon Rewards tier indicates. I should have the same bonuses as a VIP for those various rewards and I am not getting any of them. (Unless I missed a bonus some place, I should have a total of +18 to my vault salvage storage, I have a total of 50 which is what a level 45-50 character should have. During my VIP status I'd have 70 vault salvage instead of the normal 50).
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You only get those things if you're a VIP subscriber.
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Sooooooo the only actual issues you have are the HEAT/VEAT access (have you actually logged into one to see if you can actually play them, or are they just unlockable?) and the 2 missing global slots from Premium status.
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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If you check from a Free/Premium account (i checked from an old trial account that is now free), you will see that you get those those inventory increases as well.|
Originally Posted by Aggelakis
You only get those things if you're a VIP subscriber.
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Or, at least you are shown as supposed to get them.
The very window you screenshoted changes your circled area to "Free players receive" and adds in the chat unlocks and such that free players get. And for clarity, this is on top of the same inventory increases.
Just checked on my Preemie account, and you are indeed correct. Perhaps they should change that from a variable that changes based on subscription to a flat "All players". There is a lot of confusion surrounding the PRewards, and not least because the devs are saying one thing and doing another, and then describing what they're doing in unclear language.
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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Exactly. I was about to post and show links to that fact that it states I should be receiving them as well, but it seems I was beaten to it.|
Originally Posted by Aggelakis
Just checked on my Preemie account, and you are indeed correct. Perhaps they should change that from a variable that changes based on subscription to a flat "All players". There is a lot of confusion surrounding the PRewards, and not least because the devs are saying one thing and doing another, and then describing what they're doing in unclear language.
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http://smg.photobucket.com/albums/v7...CoX%20Freedom/
Here is a link to all 8 tiers of rewards for Premium users.
Enjoy! And try to do research into what a Premium user should have access to rather than just looking at the VIP side
I'm here trying to improve things for returning players, rather than a VIP that looks down at returning players. I want those players to come back and enjoy the game, not run into experiences that I am where they're not being given what it says they're supposed to.
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Quote:
Missed this question, and since I can't edit, making new reply.|
Originally Posted by Aggelakis
Sooooooo the only actual issues you have are the HEAT/VEAT access (have you actually logged into one to see if you can actually play them, or are they just unlockable?) and the 2 missing global slots from Premium status.
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Yes, I can log into them. They may be allowed for some reason, but I don't know why that would be the case. I can play them fully.
The time manipulation characters I have I am unable to play even if I unlock the character, which is as expected and something I purposefully tested. It does give you a nice warning that it'd still be locked even if you unlock the char.
And yes, missing the 2 global slots.
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It's kind of rude to assume that I'm a VIP that looks down on returning players (if that's not what you meant, use clearer language). I opened up the rewards screen and took a screenshot of what I saw. It said VIP subscribers on my screen, and why should I assume that two words would change based on subscription status? Everything else stays static. They really shouldn't use a variable based on subscription status. They should say "All players"...after all, "all players" unlock those things, not variable based on subscription status.
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Originally Posted by Natsuki
Enjoy! And try to do research into what a Premium user should have access to rather than just looking at the VIP side
I'm here trying to improve things for returning players, rather than a VIP that looks down at returning players. I want those players to come back and enjoy the game, not run into experiences that I am where they're not being given what it says they're supposed to. |
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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I agree that they should say all players for the unlock since it appears to be all players. |
Originally Posted by Aggelakis
It's kind of rude to assume that I'm a VIP that looks down on returning players (if that's not what you meant, use clearer language). I opened up the rewards screen and took a screenshot of what I saw. It said VIP subscribers on my screen, and why should I assume that two words would change based on subscription status? Everything else stays static. They really shouldn't use a variable based on subscription status. They should say "All players"...after all, "all players" unlock those things, not variable based on subscription status.
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All I am saying by the "looking down" is rather than dismissing it immediately as "You're not VIP" you could have peeked at your own Premium account. Especially since I did explain how being Premium I should be getting the same bonuses or near the same, as when I was VIP and I'm not receiving those bonuses.
Imagine how an actual returning player would feel if they came back, and posted about something the game tells them they should be getting, and they're not receiving only to be met with "You're not VIP" when the game clearly states that they should be receiving it even as a Premium player. So, if you didn't mean to across as completely dismissing the issues I am running into solely because I let my account slide into Premium then clearer wording would have helped in that initial post of yours.
I would rather this not devolve into flames, but I really would prefer people (like the first two who posted) that don't immediately dismiss what was said without looking into it at all. I got someone that was able to forward this thread to the devs mentioned, and hopefully they will be able to look into this and find out why it's not working as intended so that those who do return can enjoy a smoother experience.
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So, I found out why it does not appear to be getting the Paragon Rewards Program inventory bonuses.
Premium players have a smaller base inventory than VIP. For all four storage values, lower Salvage, lower Vault, lower Recipe, and lower Auction House. IF you've max'd out the Paragon Rewards Program you'll end up with what a player that is VIP would have if they had zero bonuses to their inventory except your auction house slots are 2 less than the VIP player.
Wish this was documented some place, because I am very certain it was never mentioned in the patch notes.
So, for those wondering, the base storage that is apparently intended and undocumented for a level 50 character that is Premium before any paragon rewards bonuses are factored in (or any badges) is the following:
Salvage Inventory Cap of 30
Vault Inventory cap of 32
Recipe Inventory cap of 10
Auction House cap of 9
Unknown what the caps are before 50. Fun times, lots of undocumented information it would seem.
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Hello everyone, I've been a long standing subscriber to City of Heroes, and since my sub was due to expire shortly after Freedom release I planned to let it expire to see how things worked out.
To put it bluntly, not well.
First thing I noticed is that when claiming characters with my slots, I was not granted the two free "Global" slots that Premiums are supposed to get. This means I only have my 28 purchased/Veteran slots that I assigned to Virtue. Not a huge issue, but definitely that should be taken a look at for the other premium players that may or may not be returning to us.
The next thing I noticed, which I think is a big UI blunder, is that Premium accounts are forced to deal with the Paragon Market icon. While it was possible to turn off if you're a VIP member (along with the Paragon Rewards icon), and I did so almost immediately (I don't need extra UI clutter) as a Premium player I no longer have the ability to turn off this icon.
I also noticed that despite the Paragon Rewards screen not indicating it, I somehow have kept access to VEATs and HEATs. Pretty cool (I do have full Tier 8 reward access, 37 total tokens if anyone is wondering) I thought, but ultimately doesn't really impact me. I was ready to delete the one VEAT and one HEAT I had.
I logged into one of my many perma-dominators to see about the rest premium access restrictions. As expected, I lost access to all incarnate abilities which is okay, I knew this going into it.
However, it seems I am not getting *any* of my bonus Salvage, Invention Recipes, AH Slot, nor Salvage Vault bonuses that the Paragon Rewards tier indicates. I should have the same bonuses as a VIP for those various rewards and I am not getting any of them. (Unless I missed a bonus some place, I should have a total of +18 to my vault salvage storage, I have a total of 50 which is what a level 45-50 character should have. During my VIP status I'd have 70 vault salvage instead of the normal 50).
So, there seems to have been more than a few things that 'slipped through' during the beta that I hope gets fixed at some point, as some of these issues may prevent a returning player from sticking around and possibly purchasing Paragon Points or VIP.
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