Copy Tool Down?


Aggelakis

 

Posted

Can we please have someone look at this?!?!?! I would really like to help test out the new EA changes on a brute that has a full set of IOs and incarnates.


 

Posted

Quote:
Originally Posted by Avatea View Post
It's been quite hectic lately but we are waiting for a more definitive response from our operations team before we can give you an update on the character copy tool. Thank you for your patience all!
Could you work on this as well?
http://boards.cityofheroes.com/showthread.php?t=269953


 

Posted

Excellent!!!


@Queen Luna
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"Hardcore sexy"

 

Posted

this is getting stupid for copy tool to be broken every dang week. Is it that hard to keep it up and running.


 

Posted

It's not down EVERY WEEK, it's been down for 2 whole weeks!!!


BALANCE IS A NERF
Liberty Server
@Energy Aura and @Ill Conceived on Global
Han Solo: [laughs] Hokey religions and ancient weapons are no match for a good BLASTER at your side, kid.

 

Posted

Quote:
Originally Posted by Energy_Aura View Post
It's not down EVERY WEEK, it's been down for 2 whole weeks!!!
Yes but if he had just started using the Copy tool and has never used it before, he would see it as being down every week as since he has no prior knowledge of it even existing. Hows that for a headache!?

On a serious note, please fix the Copy Tool or i'll threaten to leave the game or something!


 

Posted

Confirmed for Labor day. No copy tool yet.


IMPERIOUS REX !!

 

Posted

no copytool yet


Helge corr lvl 50 rad/cold
Helge2 corr lvl 50 ice/rad
Techbothelge MM lvl 50 robo/dark
Helge Mauz def lvl 50 emp/ele
illuhelge troller lvl 50 illu/rad
Wiederbelebter helge nk lvl 50 bs/reg
Maennerschreack nightwidow lvl 44
Quantenjaeger ws lvl 3

 

Posted

hopefully soon, still down.


 

Posted

Quote:
Originally Posted by DuceyKins View Post
....please fix the Copy Tool or i'll threaten to leave the game or something!
Can I have your stuff?


 

Posted

Quote:
Originally Posted by Johnny_Johnny View Post
Can I have your stuff?

You can have all 20 of my TOs that are on my Stone/Ice tank
Oh and the copy tool is down so here it is...

<NerdRage> OMG WTF I PAY MONEY FOR THIS SO IT BETTER BE FIXED CAUSE IM IMPORTANT AND YOUR SOLE COSTUMER I WILL SPEND DAYS COMPLAINING THAN LEAVE IF YOU DONT FIX IT </NerdRage>


 

Posted

Well, it IS kind of counter-productive to have the copy tool down during beta testing. If you already have a bunch of toons on the test server, not a big deal. But for someone like me, I've never used the test server before and I'd like to beta test stuff but can't do it without making a brand new toon. I'd like to test out the enhancement boosters and unslotters and stuff like that but I'm not going to build up a new toon from scratch to do that. Obviously, they want as many people beta-testing as possible so you'd think they'd also want to ensure full access to the system as it's intended to be accessed, which means being able to copy your toons to the training server.


 

Posted

Quote:
Originally Posted by PBAtty View Post
Well, it IS kind of counter-productive to have the copy tool down during beta testing. If you already have a bunch of toons on the test server, not a big deal. But for someone like me, I've never used the test server before and I'd like to beta test stuff but can't do it without making a brand new toon. I'd like to test out the enhancement boosters and unslotters and stuff like that but I'm not going to build up a new toon from scratch to do that. Obviously, they want as many people beta-testing as possible so you'd think they'd also want to ensure full access to the system as it's intended to be accessed, which means being able to copy your toons to the training server.
What your saying is logical but you forgot that last week the servers all decided to systematically take a dump, leaving the copy tool to the lowest of priority.


 

Posted

Quote:
Originally Posted by DuceyKins View Post
What your saying is logical but you forgot that last week the servers all decided to systematically take a dump, leaving the copy tool to the lowest of priority.
Those have been running fairly fine for a number of days. It has been down well before then as well.


 

Posted

IIRC, Avatea said that those in charge of the Copy Tool are having a hard time tracking down why, exactly, it's not working. They thought they had it fixed at least twice, and it turns out that they didn't.

So, it's probably going to take longer than expected to find that missing semicolon in the code:



Also, maybe we'll get lucky, and it'll come back online when the Beta Server does in 2 hours...




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Posted

Quote:
Originally Posted by DuceyKins View Post
What your saying is logical but you forgot that last week the servers all decided to systematically take a dump, leaving the copy tool to the lowest of priority.
I didn't forget anything...and, besides, the servers have been running fine for 4-5 days. Just expressing an opinion that I think people are justified to be frustrated that they can't copy toons onto the test server to beta-test. Whether people pay to beta-test or not, when you invite your customers to beta-test it kind of implies that they are going to be able to access the tools necessary to do so...plus, it defeats the purpose of your beta-testing if your customer access isn't reliable. I don't think anyone believes they are just ignoring the situation....stuff happens....but that doesn't mean people are just absolved of responsibility for problems with their website just because they don't want the problems to exist.

It's not a big deal either way, but some long-time vets may just assume that everyone has a dozen level 50 toons on the the tester server with a ton of influence. I've played off and on and have 15 months in total on the game but I've never used the test server. So I've got several level 50s but none of them are on the test server. I could try to have them level a new toon up for me on the test server but the toon would have no enhancements or influence so not really worth it for all the stuff I'd like to test with enhancement boosters, unslotters, etc.

Frankly, I'm a little surprised by your post. I realize your mock "threats" of quitting were just jokes, but looking back in the thread and leaving those comments aside, you've had the most posts in this thread complaining about the copy tool not working.


 

Posted

Quote:
Originally Posted by PBAtty View Post
I didn't forget anything...and, besides, the servers have been running fine for 4-5 days. Just expressing an opinion that I think people are justified to be frustrated that they can't copy toons onto the test server to beta-test. Whether people pay to beta-test or not, when you invite your customers to beta-test it kind of implies that they are going to be able to access the tools necessary to do so...plus, it defeats the purpose of your beta-testing if your customer access isn't reliable. I don't think anyone believes they are just ignoring the situation....stuff happens....but that doesn't mean people are just absolved of responsibility for problems with their website just because they don't want the problems to exist.

It's not a big deal either way, but some long-time vets may just assume that everyone has a dozen level 50 toons on the the tester server with a ton of influence. I've played off and on and have 15 months in total on the game but I've never used the test server. So I've got several level 50s but none of them are on the test server. I could try to have them level a new toon up for me on the test server but the toon would have no enhancements or influence so not really worth it for all the stuff I'd like to test with enhancement boosters, unslotters, etc.

Frankly, I'm a little surprised by your post. I realize your mock "threats" of quitting were just jokes, but looking back in the thread and leaving those comments aside, you've had the most posts in this thread complaining about the copy tool not working.
I am more than sorry for saying anything at all now... I really should stay off the forums lol

One day later and it is still down, I think I give up now


 

Posted

Quote:
Originally Posted by Kheldarn View Post
IIRC, Avatea said that those in charge of the Copy Tool are having a hard time tracking down why, exactly, it's not working. They thought they had it fixed at least twice, and it turns out that they didn't.

So, it's probably going to take longer than expected to find that missing semicolon in the code:



Also, maybe we'll get lucky, and it'll come back online when the Beta Server does in 2 hours...
Well THERE's the problem...they were told it was rabbit season when in fact it was penguin season. ;-)


 

Posted

i r wanted to get my toon over here to test some builds...grrr mids isnt updated yet either so its up to the test server yet its not up still


 

Posted

Obviously it's still down, but can we atleast get a confirmation that it's possibly related to Test being locked or perhaps the recovery of the tool being timed with the unlocking of Test?